We use Satellite to distribute updates to all our Linux apartments. It's our content management platform for Linux Operating Systems. We use this to orchestrate our entire network and also to validate the configurations.
IT Manager at a financial services firm with 501-1,000 employees
Scalable with good integration capabilities and fair pricing
Pros and Cons
- "Technical support has been good."
- "There needs to be some margin for improvement in terms of the way Satellite manages subscriptions. It is still very confusing when we have different contracts or different bundles of subscriptions, and we need to manage those within Satellite in a way that's very user-friendly."
What is our primary use case?
What is most valuable?
The integration with Ansible and the orchestration itself is a highly valuable aspect of the solution. It's basically the core function of the product, the way to handle orchestration and management patching in our Linux environment is great.
Technical support has been good.
The solution can scale.
The stability is good.
We've found the pricing to be fair.
What needs improvement?
One of the challenges we have at the moment is managing the subscriptions for Red Hat. Apart from managing the patching for the Linux systems, we also use Satellite to manage the subscriptions that are associated to reach operating systems. There needs to be some margin for improvement in terms of the way Satellite manages subscriptions. It is still very confusing when we have different contracts or different bundles of subscriptions, and we need to manage those within Satellite in a way that's very user-friendly.
There is still some margin for improvement in terms of integration with the Ansible. Perhaps, it would be nice to be able to extend the usage of Satellite to other operating systems.
For how long have I used the solution?
We've been dealing with the solution for about six or so years at this point.
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What do I think about the stability of the solution?
There is no reason for complaints in terms of scalability. There are no bugs or glitches. It doesn't crash or freeze. It's been a good experience so far.
What do I think about the scalability of the solution?
Right now, we have a team of 7 administrators which is relatively small. We use it on a daily basis.
It's been easy to scale. It is based on a distributed architecture. We have some essential nodes, however, then we can have multiple proxies for different geographies and different talents. Therefore, it's flexible and scalable.
How are customer service and support?
We have a technical account manager from Red Hat. We have weekly meetings to discuss many different topics. Satellite is also a subject on the table, trying to find some ways to improve our usage of the product. They have been pretty good. They are insightful and knowledgeable. We have no complaints about the level of service we receive.
How was the initial setup?
The initial setup was relatively complex. Six years ago, we didn't have much experience. We did the first deployment with some external help from a partner. Since then, we have been improving our expertise on prototypes, and we are much more autonomous now. Therefore, I'd say that it does get easier to implement with time and experience.
For maintenance, we do need to keep the products up to date, It is something we do every six months at least. It hasn't been a big effort.
What about the implementation team?
When we first deployed the solution, we did get help from our partner.
What's my experience with pricing, setup cost, and licensing?
The pricing was reviewed about three years ago. We like the pricing setup as it scales up and down easily, as we are charged by the number of med notes. The pricing is fair. We simply have to pay for the subscription to get access to the software and the support system and don't have any costs above that.
What other advice do I have?
We're just a customer and an end-user.
We are a vendor that works with Open Source Solutions, mostly Linux-based. It was recently - maybe two years ago - acquired by IBM, so it's not part of the IBM group. We work a lot with the branded products from Red Hat Enterprise Linux to Satellite to Automation Solutions.
We are working with the latest version of Satellite, as we've recently upgraded it about three months ago.
I'd recommend it to anyone who manages significantly sized Linux environments.
I'd rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Analyst II at a energy/utilities company with 1,001-5,000 employees
A good product for managing patches and updates that could be more robust and up-to-date
Pros and Cons
- "Satellite gives administrators the ability to target deployments and only send out the updates or provision updates to certain groups."
- "It cuts down significantly on the administrative time it takes to patch systems in a large environment."
- "The product could have more diversity in what it is able to deploy and might do better if it was not dedicated to Red Hat products only."
- "It has not been significantly updated in a while."
What is our primary use case?
Red Hat is an operating system. It has been out since 1995 or 1996 and went through a few iterations before it became a true enterprise solution. Basically, they changed their name and changed the version name back between about 2003 to 2005 when they came to that point.
Satellite is a package management solution most commonly used to maintain patch levels and security updates. It is something like what SCCM (System Center Configuration Manager) does on Windows servers and Windows workstations.
What is most valuable?
Red Hat Satellite ties in with the Ansible Tower (software provisioning, configuration management, and application deployment). Ansible Tower is part of the Red Hat automation suite. Ansible is a pre-solution open-source product that allows you to automate the building and deployment of something similar to what you get with Amazon when you go to order a server. Basically it is like cloud technology. It allows the developer to order a custom server using a playbook. It could be Windows or Red Hat or a couple of other different platform distributions. The Red Hat Satellite stores all of the packages — or it is mainly Satellite which stores the packages. It is a deployment tool. It can deploy updates and various other solutions. It is scriptable using Python scripting, and Perl scripting, those being the base languages.
Satellite can automate most of your update solutions. It also gives the administrators the ability to target deployments and only send out the updates or provision updates to certain groups. Microsoft puts out brand new patches every month and that sort of frequency needs to be managed. With Satellite, you can say you want to deploy these brand new patches to your development boxes and see if it breaks anything before you do any damage in production. If it does not break anything, then the patches or updates can go on to QA for testing. If everything works fine there, then you can group promote it and automate it out to production. Satellite helps manage these deployment processes in a logical fashion.
What needs improvement?
I do not really notice anything in the product that is a glaring omission or that absolutely needs to be added. There is always room for improvement, no matter what software package you are using. I would say the room for improvement to me would be to include more diversity in what it can deploy. Right now, it is specifically for Red Hat products. Being able to deploy other products would be a benefit. For example, say if you have Ubuntu running in your network. Being able to deploy packages for Ubuntu with Red Hat Satellite for that product would be nice and would give you more of a single pane of glass solution. Having a centralized repository for your Windows patching would be nice. SCCM is a much more expensive solution than Satellite. You have got the licensing issues and all that wonderful stuff to go through. Satellite is a pretty robust solution in handling its responsibilities. Although I really have not gone through it enough to tell you all the little quirks, it would be nice to see its capabilities expanded.
For how long have I used the solution?
I am not positive for exactly how long the company has been using the solution. Myself, I have used it quite a few times over the years.
What do I think about the stability of the solution?
I think that Satellite is a pretty stable product. You download your repositories, check the versions you are running, download your packages, and then deploy them to your servers. The upgrades are really not a problem and the whole system is pretty controlled and stable.
What do I think about the scalability of the solution?
Satellite is a scalable solution. It actually makes life a lot easier on your administrators. When you have a small company that has only about 50 to 100 Red Hat servers it may not be so valuable and that will depend on your management and your team. But in an environment where you have, say, 500 to 1000 servers, it cuts down significantly on the administrative time it takes to patch all those systems. I am talking about the number of servers and not the number of users. Because you can deploy the patches straight from Satellite, allowing for more automation, it does a good job and it is an efficient and dedicated tool.
The biggest upgrade you could talk about and the one thing I would like to see added to Red Hat Satellite is demonstrated by how Oracle Linux handles upgrades. I am not a huge fan of Oracle Linux in general, but the method they use for applying patches is one feature that Oracle does use that is really nice. It allows a case splice. Basically that creates a scenario where it allows patches and kernel upgrades to be applied to the server without forcing a reboot. If Red Hat Satellite could implement something like that it would improve the product.
In our environment, there are maybe three or four people who are generally used to maintain the solution or deploy the updates. That accounts for the total number of Red Hat administrators.
How are customer service and technical support?
On a scale of one to ten where ten is the best, I would say that I would give Red Hat support about an eight. The high-end of eight out of ten. Say eight-point-five or eight-point-seven. Tech support across the board with tech companies is kind of spotty. For example, I have dealt with Microsoft in the past. I have been both in discussions with Windows systems engineers and Red Hat systems engineers. My experience with Microsoft is that I actually did more in finding my own solutions that I felt I had to share with the Microsoft tech support team because they had no clue. It did not really bolster my confidence with them when I was supporting the support team. With Red Hat, you can go out to forums and user groups and find out a lot of information before you even contact tech support. When you contact tech support, they usually have an answer.
Red Hat support is clearly better and has more knowledgeable people than Microsoft. That might not be much of an endorsement, but I am happy with the way they support their product.
How was the initial setup?
The initial setup for the product was pretty much straightforward. As long as you get an enterprise-level license using a proper subscription, you really do not have any problem with the installation and getting the system up and running.
What about the implementation team?
The installation is pretty much straightforward. If you have dealt with Linux — and in particular with Red Hat — it is a pretty easy deal to do. The more difficult part of the deployment is just a matter of registering all your servers to Satellite. That can be a bit of a pain. It is not too bad. If you have already registered the servers with the Red Hat subscription service — as you would through their internet-based subscription — changing that can be daunting sometimes. If you are not really familiar with the scripting languages it is not so easy to do.
As far as how long it took to do, I was not here when they initially set it up. I was not present for the original deployment at this company and all my experience as far as the setup is based on my prior experience and studying it by myself. I did that a while ago so some things may have changed.
What's my experience with pricing, setup cost, and licensing?
Satellite is usually bundled with the Red Hat premium-level support. So you can figure — depending on the number of servers — it can be from a couple of thousand dollars per year to over $100000 per year. It is absolutely dependent on how many servers you are using.
The effect is that there are additional costs for the support and all that stuff but the license itself comes as a single total cost. That is the license being a total cost for Red Hat servers bundled in with premium support.
If you have more than 50 servers, I would say using Satellite would be a boon. Depending on the number of administrators you have hired and the number of servers you are using, it can be cost-effective or not. But that goes with almost any software solution that you use, across the board.
Which other solutions did I evaluate?
SCCM is a package management solution most commonly used to maintain patch levels and security updates on Windows servers and Windows workstations. It is not really the same thing as Satellite but it is a similar product category piece offered by Microsoft to do a similar thing that is comparable to what Satellite does. It just does it for another platform that more people are probably familiar with.
What other advice do I have?
On a scale from one to ten where one is the worst and ten is the best, I would rate Red Hat Satellite as about a seven or seven-and-a-half out of ten. It could probably be a bit more robust in some areas. They have not, to my knowledge, done a major revision update in a while. So I would say about a seven or seven-and-a-half is fair.
Red Hat has been moving toward an Ansible solution more than the Satellite solution in recent years. That is not really a problem for me. It is just that I would like to see the Satellite server product more updated than it has been. It is a good product for what it does. It is just out-of-date.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Red Hat Satellite
October 2025
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IT Consultant at a tech vendor with 10,001+ employees
Useful for patch management and reporting
What is our primary use case?
Our primary use case of Red Hat Satellite is patch management. It's for configuration in the Linux server, and we use if for patching and pushing the bundle.
This solution is deployed on-prem. I'm using the latest version.
What is most valuable?
The most valuable features are patch management and the reporting tool.
What needs improvement?
Red Hat Satellite could be improved by adding more flexibility in reporting.
For how long have I used the solution?
I have been using this solution for around three years.
What do I think about the stability of the solution?
This product is stable.
What do I think about the scalability of the solution?
This solution is scalable. There are about 30 users of Red Hat Satellite in my organization.
How are customer service and support?
We are satisfied with the technical support.
How was the initial setup?
The installation is not exactly straightforward—some prior knowledge is required. Once the document is there, you can easily install it.
What about the implementation team?
Initially, we had technical help, but later on, we installed some components by ourselves.
What other advice do I have?
I rate this solution a nine out of ten. I would definitely recommend Red Hat Satellite to others, especially for Linux.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project & Software Manager at a consultancy with self employed
Makes it easier to manage the software and comes with excellent support
Pros and Cons
- "Fixing is the most valuable. When you deal with a lot of hardware and software and you have a lot of packages, fixing is a bit difficult. You need to track and pull up all such things, but Satellite makes this task easy. We have branches in other locations, and I can manage other branches by using Satellite Capsule, which is a great feature."
- "It wasn't easy in the beginning, and some effort was required to work it out. I already had the product documentation, but it was not well organized. It wasn't easy to follow. There were a lot of documents here and there."
What is our primary use case?
We are using it mainly for managing the software and taking care of licensing periods, fixes and enhancements, features, and all similar things for the software.
What is most valuable?
Fixing is the most valuable. When you deal with a lot of hardware and software and you have a lot of packages, fixing is a bit difficult. You need to track and pull up all such things, but Satellite makes this task easy.
We have branches in other locations, and I can manage other branches by using Satellite Capsule, which is a great feature.
What needs improvement?
It wasn't easy in the beginning, and some effort was required to work it out. I already had the product documentation, but it was not well organized. It wasn't easy to follow. There were a lot of documents here and there.
For how long have I used the solution?
I have been using Red Hat Satellite for about nine months.
What do I think about the stability of the solution?
It is stable. I can control different locations by using Satellite Capsule.
What do I think about the scalability of the solution?
It is easy to scale.
How are customer service and technical support?
Red Hat's technical support is excellent.
How was the initial setup?
The deployment took a couple of days. It took me some time to figure it out initially, but after that, it took just a couple of hours, and it was up and running.
What about the implementation team?
I implemented it in my company. We also maintain it ourselves. We upgrade it and work it out. We are Red Hat business partners, so we do everything.
We have hardware engineers who are implementing HPE, IBM, and Cisco solutions. They are not users of Satellite, but they are benefiting from Satellite. There are two or three engineers who are working on Satellite, and they are more than enough because you just need someone who has worked with Satellite to follow up on things. At a location, you just need one engineer.
What's my experience with pricing, setup cost, and licensing?
Its price is good. They call it subscription, not license, and it is on a yearly basis. There is only one subscription, and that's it.
What other advice do I have?
We chose this product because we are a Red Hat business partner, and we know that Red Hat has excellent products. It was our first choice.
I would definitely recommend this solution to anyone who wants to manage the software. I would rate Red Hat Satellite an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Director at a computer software company with 201-500 employees
Good support and suitable for enterprise businesses but a bit expensive
Pros and Cons
- "We've been getting reasonable support from Red Hat."
- "I would rate the pricing a seven out of ten, where one is cheap and ten is expensive. The licensing is a bit expensive."
What needs improvement?
The pricing can be improved.
For how long have I used the solution?
I have experience with this solution for about three years.
We have two companies. One of our companies has been a distributor for twenty-three years now.
Another one is a premium partner of Red Hat, specializing in Ansible, OpenShift, and the migration of CentOS.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
We work with enterprise businesses, and Red Hat Satellite gets used where needed.
We specialize in Ansible and OpenShift. We also have some AI and ML models. Being a premium partner, we have good access to products.
How are customer service and support?
We've been getting reasonable support from Red Hat.
How would you rate customer service and support?
Positive
What about the implementation team?
We've implemented it for customers like Infosys, handling thousands of servers.
What was our ROI?
What happens is when you wanna put the solution, the customer is definitely conscious about the pricing also. So the amount of the job, what it does versus the price, and not many customers want it because they can perhaps simulate this. It's expensive.
For customers, who have a lot number of servers. It is definitely useful.
What's my experience with pricing, setup cost, and licensing?
For customers with a large number of servers, it is definitely useful.
I would rate the pricing a seven out of ten, where one is cheap and ten is expensive. The licensing is a bit expensive.
What other advice do I have?
Overall, I would rate the solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Owner at Inventrics technologies
Has a straightforward setup process, but its stability needs improvement
Pros and Cons
- "The product is convenient to use."
- "Red Hat Satellite's pricing needs improvement."
What is our primary use case?
We use Red Hat Satellite for patching purposes.
What is most valuable?
The product is convenient to use.
What needs improvement?
Red Hat Satellite's pricing needs improvement.
What do I think about the stability of the solution?
I rate the product's stability a seven out of ten. It could be improved.
What do I think about the scalability of the solution?
We have less than ten Red Hat Satellite users in our organization. It is a scalable product. I rate its scalability a seven out of ten.
Which solution did I use previously and why did I switch?
We have used BigFix before. Comparatively, Red Hat works as a proprietary solution. We cannot integrate it with other products. Whereas BigFix can manage integration with various platforms.
How was the initial setup?
The initial setup is straightforward. We have to download the product and install it in the environment. It requires two engineers to execute the process and takes a month to complete.
What about the implementation team?
We can implement the product in-house.
What's my experience with pricing, setup cost, and licensing?
Our customers have to pay for the product's license.
What other advice do I have?
I rate Red Hat Satellite a five out of ten. I recommend it to users who have basic technical knowledge and skills.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
System Administrator at CST
It's a useful product that makes updating and provisioning servers easier, but it should be bundled with an automation platform
Pros and Cons
- "Previously, we were using one server to update from a different repository over the HTTP. We had to manually manage the updates on the repository server. Satellite made the process easier."
- "Satellite should be bundled with Ansible Tower and the Ansible Automation platform. We face challenges from a security perspective because we have micro-segmentation in our network. For each server we provision, we have to set permissions to different ports so that the servers can communicate with Satellite. If I have a single server with Satellite and the Ansible Automation Platform, it would be easier to manage security issues instead of having two or three products on various servers."
What is our primary use case?
We use Satellite to get updates directly from Red Hat because our servers are not connected to the internet, so we get all the updates through Satellite using a central repository. We use the solution regularly when we update or reprovision servers.
How has it helped my organization?
Previously, we were using one server to update from a different repository over the HTTP. We had to manually manage the updates on the repository server. Satellite made the process easier.
What needs improvement?
Satellite should be bundled with Ansible Tower and the Ansible Automation platform. We face challenges from a security perspective because we have micro-segmentation in our network. For each server we provision, we have to set permissions to different ports so that the servers can communicate with Satellite. If I have a single server with Satellite and the Ansible Automation Platform, it would be easier to manage security issues instead of having two or three products on various servers.
For how long have I used the solution?
We have used Satellite for about five years.
What do I think about the stability of the solution?
Satellite has been stable so far.
How are customer service and support?
We hardly use technical support because we can usually find everything we need online. Red Hat support is adequate. They don't respond quickly, but they resolved our issue.
How was the initial setup?
Deploying Satellite is straightforward and takes less than a day.
What other advice do I have?
I rate Red Hat Satellite seven out of 10. It's an excellent product that has been useful for us.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DevOps at a government with 201-500 employees
Has good monitoring, batching and configuration management
Pros and Cons
- "I'm currently transitioning to the new version 8. It seems necessary to remove some complexities, such as authentication with hypervisors, to streamline the process."
- "Red Hat Satellite is a valuable tool for configuration management. It provides advanced services for updates, allowing you to identify and manage servers across networks."
What is our primary use case?
We use the solution for monitoring, batching, and configuration management.
How has it helped my organization?
I'm currently transitioning to the new version 8. It seems necessary to remove some complexities, such as authentication with hypervisors, to streamline the process.
What is most valuable?
Red Hat Satellite is a valuable tool for configuration management. It provides advanced services for updates, allowing you to identify and manage servers across networks. Additionally, it offers mitigation capabilities related to cloud services. Its central integration with Red Hat Cloud allows for streamlined management.
What needs improvement?
The deployment could be simpler.
What do I think about the scalability of the solution?
It is suitable for small businesses.
How was the initial setup?
The initial setup is not complex and takes two weeks to complete. Seven people is enough for the solution’s deployment.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable.
What other advice do I have?
Red Hat Satellite indeed offers valuable functionality by providing notifications for available updates on servers. This allows users to promptly address any necessary updates or fixes. Furthermore, it enables batch management of servers, whether they are on the endpoint or within server environments.
It is advantageous, especially for environments with numerous servers, as it allows for centralised management from a single server setup. This streamlines management tasks, such as updates or logs, eliminating the need to handle each server individually.
Having to manage numerous servers individually can be overwhelming. Red Hat Satellite simplifies this by providing a single interface for controlling all servers, reducing the time needed to identify and resolve issues.
Overall, I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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