The clients we have for SAP Business ByDesign are mostly in education centers.
Innovation and Technology Head at APPTech
Useful dashboards, beneficial module integration, and helpful support
Pros and Cons
- "The most valuable features of Business ByDesign are the integration of its modules, analytics, and dashboards."
- "SAP Business ByDesign can improve the flexibility and user-friendliness of the reporting during the implementations. Customizing the reports inside the device requires a lot of knowledge and most of the time a developer level is needed. For example, if you want to have a more specific reporting layout."
What is our primary use case?
What is most valuable?
The most valuable features of Business ByDesign are the integration of its modules, analytics, and dashboards.
What needs improvement?
SAP Business ByDesign can improve the flexibility and user-friendliness of the reporting during the implementations. Customizing the reports inside the device requires a lot of knowledge and most of the time a developer level is needed. For example, if you want to have a more specific reporting layout.
For how long have I used the solution?
I have been using Business ByDesign for approximately three years.
Buyer's Guide
SAP Business ByDesign
January 2025
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What do I think about the stability of the solution?
The stability of SAP Business ByDesign is stable.
What do I think about the scalability of the solution?
SAP Business ByDesign is a scalable solution since it is on the cloud.
How are customer service and support?
The technical support from SAP Business ByDesign is very good. They have supported us well and they are well known. The knowledge and skills they provide are helpful. They have knowledge of many of the SAP solutions.
Which solution did I use previously and why did I switch?
I have not used another solution other than SAP Business ByDesign.
How was the initial setup?
The initial setup of SAP Business ByDesign is straightforward.
What about the implementation team?
We have one person that is well trained in the solution that does the maintenance. However, in most cases, the amount of supporting staff required is dependent on the number of users that the IT team is managing. In our case, since our clients are not that large, for deployment, one person would be enough to manage SAP Business ByDesign, as long as everything is done properly.
What's my experience with pricing, setup cost, and licensing?
Everything is included in the licensing cost of the solution. However, they use a per-user model for additional charges.
What other advice do I have?
My advice to others wanting to implement SAP Business ByDesign is they need to have a very good partner with a strong partnership with SAP and check their credibility and skillset from a technical standpoint. The partner will be handling their accounts. If the partner is good they should be fine.
I rate SAP Business ByDesign an eight out of then.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Chief Process Officer at Netizen Co., Ltd.
Improves our organization with efficient and accurate data processing
Pros and Cons
- "The most valuable feature is the feature called Financial Closing Cockpit. This feature allows us to monitor our accounting and processing closely."
- "I would say budget controlling needs improvement. I mention this because it does not have all the functionalities that we need in terms of managing the budget."
What is our primary use case?
Our primary use case is for financial reporting and accounting.
How has it helped my organization?
SAP ByDesign is suitable for sales. It gives us a complete view of our customers. In terms of purchasing, we can track the order status. We can understand the order status associated with excellent inventory management.
Now we can know our available stock. This visibility enables us to make better resource and supply chain operations decisions as well as better financial decisions.
What is most valuable?
The most valuable feature is the feature called Financial Closing Cockpit. This feature allows us to monitor our accounting and processing closely.
What needs improvement?
I would say budget controlling needs improvement. I mention this because it does not have all the functionalities that we need in terms of managing the budget.
What do I think about the stability of the solution?
The stability is good, very good.
What do I think about the scalability of the solution?
It's very scalable. SAP takes care of the infrastructure; we don't see any problem with increasing the workload. In our experience, we can also connect with other external systems very quickly and pick up a lot of data.
In my organization, we have around twenty, mainly purchasing and accounting people using SAP ByDesign.
Our organization is extensively using ByDesign for coverage in the area of sales, purchasing and inventory, finance, accounting, and then we implement this data into our business workflows. We plan to do it for manufacturing as well as extend coverage to other companies.
How are customer service and technical support?
The technical support is improving. I've noticed a definite change over the past four years, so you know they are picking up. Now their response time is quite good.
Which solution did I use previously and why did I switch?
The previous software solution we used had significant limitations; it was only an accounting system, so we needed to extend the functionalities to an ERP system.
We switched from the local software, accounting software, to SAP.
How was the initial setup?
The initial setup was somewhat moderate. I say that because you need to understand the data structure of the system well enough to be able to set everything up properly. There's a significant learning curve there because you need to learn tons of information specifically about the data structure.
Implementation can take about three to four months. Three to four months for a small company and it takes up to six months for the company with the manufacturing.
What about the implementation team?
Typically we use a consultant for deployment. Our experiences have been quite good, in terms of understanding various aspects and functionalities of the Business ByDesign solutions. I think that now there's a lot more access to high-quality and knowledgable consultants in the market, so it's not difficult to find a consultant, who knows and understand the software.
What's my experience with pricing, setup cost, and licensing?
I can say that it's only user subscription fees. It's approximately 2,500 annually.
What other advice do I have?
My advice to anyone considering this solution is that they need to understand how the solution works. They should start small and start by adopting the software in a small area. Cover only a few business functions first, and then after when they become more familiar with the system, then they can expand the usage. That's the most effective method, but a lot of people tend to use big bang approach, where you make sure that the deployment covers all the functions in your organization and that can be very time consuming and costly.
On a scale from 1-10, where 10 represents the best and one is the worst, I would rate this product a nine. Nine because it's keeps improving. There are always enhancements in product features, plus technical support is excellent.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
SAP Business ByDesign
January 2025
Learn what your peers think about SAP Business ByDesign. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Divisional Manager IT at Tata Hitachi
Fast solution with good reporting and real-time data
Pros and Cons
- "ByDesign's best features are its speed, real-time data, and reporting."
- "ByDesign could be improved by making screen modifications easier."
What is our primary use case?
ByDesign is used in automotive manufacturing to sell products.
What is most valuable?
ByDesign's best features are its speed, real-time data, and reporting.
What needs improvement?
ByDesign could be improved by making screen modifications easier.
For how long have I used the solution?
I've been working with ByDesign for three years.
What do I think about the stability of the solution?
ByDesign is stable.
What do I think about the scalability of the solution?
ByDesign is scalable.
How are customer service and support?
SAP's technical support is good - any time we've raised issues, they've fixed them.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was complex, but that was due to our business scenario rather than the product.
What about the implementation team?
We used an integrator.
What other advice do I have?
ByDesign is perfect for B2B scenarios but may not suit B2C. I would rate this solution as eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at a retailer with 201-500 employees
A stable but expensive solution with little opportunity for customization
Pros and Cons
- "I like the tool’s customization."
- "The solution does not support customization for forms and reports. It's not flexible in case you need some enhancements in business processes."
What is most valuable?
I like the tool’s customization.
What needs improvement?
The solution does not support customization for forms and reports. It's not flexible in case you need some enhancements in business processes.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
The solution is not scalable. You will have difficulty adding new users. My company has 80 users for the tool.
How are customer service and support?
The tool’s customer support is okay. Sometimes, they do not analyze the issues properly.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
The tool’s pricing is expensive.
What other advice do I have?
I would rate the solution a four out of ten. We plan to migrate to HANA Cloud.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal Consultant at a tech services company with 201-500 employees
User friendly, quick onboarding and implementation, perfect product
Pros and Cons
- "It has a quick implementation and onboarding of users. It is flexible with reports and powerful."
- "The database needs to be more customizable."
What is our primary use case?
It covers most of your scenarios except for some parts of manufacturing. But otherwise, it is a great fit for any SME's with distribution, finance, utilities, and professional services. It is a perfect product.
What is most valuable?
The most valuable part of the product is user-friendly for customers. It has a quick implementation and onboarding of users. It is flexible with reports and powerful.
What needs improvement?
The database needs to be more customizable.
For how long have I used the solution?
I have been using SAP Business ByDesign for the past four years.
What do I think about the stability of the solution?
The stability has been great. Compared to other products that I have used before, they have been doing really well with stability.
What do I think about the scalability of the solution?
Scalability can be an issue. That is why SAP Business ByDesign needs to be more customizable and more flexible. If I want to upgrade, it should be easier to do that.
How are customer service and support?
Technical support has been great. I have not been in a situation where I had difficulty getting in touch with people or was not able to resolve situations or problems.
What's my experience with pricing, setup cost, and licensing?
The cost starts anywhere between fifty thousand dollars and up depending on the number of licenses.
What other advice do I have?
I would rate SAP Business ByDesign a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Territory Manager at a tech services company with 1,001-5,000 employees
Useful reports, good reports, but could be more stable
Pros and Cons
- "I have found the consolidation of the business and group reports very useful. There is plenty of features and the manufacturing and finance aspect of the solution are strong."
- "SAP Business ByDesign is a very vast product, but it has to be a bit more centralized. All the models need to be more centralized for a better experience."
What is most valuable?
I have found the consolidation of the business and group reports very useful. There is plenty of features and the manufacturing and finance aspect of the solution are strong.
What needs improvement?
SAP Business ByDesign is a very vast product, but it has to be a bit more centralized. All the models need to be more centralized for a better experience.
In a feature release, a development kit should be available in the UIDs, where people can have the customizations. HR and payroll should be added and the human resource management system should be added by default.
For how long have I used the solution?
I have been using SAP Business ByDesign for approximately three years.
What do I think about the stability of the solution?
The solution could improve the stability. It is approximately 60% stable. It still has to be stabilized in terms of the module device.
What do I think about the scalability of the solution?
SAP Business ByDesign is scalable, but there are limitations on the cloud. The solution could be more customizable. It's not recommended to have much more customization in the cloud product. It's scalable, but not to a very high level.
What's my experience with pricing, setup cost, and licensing?
The price of the solution could be better. They have to come up with a new strategy.
What other advice do I have?
I rate SAP Business ByDesign a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
General Manager at a tech services company with 11-50 employees
Modern approach, very stable, and suitable for many companies
Pros and Cons
- "I like its modern approach. It is very modern and new technology."
- "The Arabic localization is neglected. It should have an Arabic interface. It lacks Arabic translation or support from right to left."
What is our primary use case?
It could be used for any financial use case. Production companies can use it, and wholesale distributors can use it. Any professional services company can use it.
What is most valuable?
I like its modern approach. It is very modern and new technology.
What needs improvement?
The Arabic localization is neglected. It should have an Arabic interface. It lacks Arabic translation or support from right to left.
For how long have I used the solution?
I have been using this solution for one and a half years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is scalable. We have about 40 users, and we plan to increase its usage.
How are customer service and support?
I am satisfied with their support.
Which solution did I use previously and why did I switch?
We used another solution, and we switched because of accuracy.
How was the initial setup?
Its initial setup was straightforward. It took about six months to implement it.
What about the implementation team?
It has to be done by a consultant. We had three people for its deployment. We had one developer, one functional person, and one finance person.
What's my experience with pricing, setup cost, and licensing?
We have to pay yearly.
What other advice do I have?
I would anytime recommend this solution to others. I would rate it an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free SAP Business ByDesign Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2025
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