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Anandha Krishna - PeerSpot reviewer
Senior Architect at iQM
Real User
Top 5
Enables real-time data analytics, improves data governance practices but resource-intensive solution
Pros and Cons
  • "One significant advantage of SAP BW/4HANA is the direct integration with the SAP HANA database, providing seamless access to real-time analytics. Additionally, it enables real-time data integration. We don't need to rely on historical data alone; we can provide reporting and features based on real-time information."
  • "There's the complexity in migration from BW to BW/4HANA, especially with data migration."

What is our primary use case?

I'm part of our company's IT department. We implemented the SAP BW/4HANA solution, and we recommend it to our customers.

SAP BW/4HANA is an analytics solution. You can use it for reporting. It's an advanced data warehousing solution, so it supports real-time analytics, data warehousing, and consolidation. Advanced analytics and data exploration are other use cases.

How has it helped my organization?

One significant advantage of SAP BW/4HANA is the direct integration with the SAP HANA database, providing seamless access to real-time analytics. 

Additionally, it enables real-time data integration. We don't need to rely on historical data alone; we can provide reporting and features based on real-time information. 

Also, it integrates well with SAP S/4HANA. The data governance and security features that come with SAP HANA are another significant benefit.

It enables real-time data analytics. Before SAP BW/4HANA or traditional BW systems, data loads would happen nightly. With SAP BW/4HANA, you can directly access the HANA database, providing real-time data and analytics. So, the integration with SAP HANA impacted data processing speeds.

Moreover, the modernized data modeling capabilities helped with analytics. From a data modeling perspective, you have better options to present data to customers or C-level managers. This helps them make better decisions.

The transition from a traditional data warehouse to SAP BW/4HANA improves data governance practices. The transition to real-time, in-memory analytics helps shift how business is conducted. In traditional BW, you had fewer options for data stores. BW/4HANA lets you connect with various source models, both SAP and non-SAP, giving greater visibility.

What is most valuable?

Valuable features depend on the customer's specific requirements. The benefits will vary based on their needs.

What needs improvement?

There are few areas of improvement:

  • There's the complexity in migration from BW to BW/4HANA, especially with data migration. 
  • Also, the cost of ownership is higher. It's resource-intensive, and naturally, that increases costs. 
  • Additionally, BW/4HANA is SAP-specific, a vendor lock-in. It makes sense for customers in an SAP environment, but if they run an Oracle suite, for example, they might need to consider if BW/4HANA aligns with their organizational standards. 
  • Finally, finding skilled BW/4HANA specialists can be a challenge, as it requires not only BW knowledge but development expertise as well.
Buyer's Guide
SAP BW4HANA
November 2024
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For how long have I used the solution?

I have been using it for eight years now. 

What do I think about the stability of the solution?

From an overall perspective, SAP BW/4HANA offers businesses what they need. It provides flexibility in data presentation and integration options. It's a good product.

What do I think about the scalability of the solution?

We need to consider both competitors and the customer's environment. If the customer is already using SAP and considering HANA, I'd certainly recommend it. 

However, there are advanced options where you don't even need BW/4HANA. You can get reporting capabilities directly from a HANA database using SAP Analytics Cloud. It's important to understand the customer's specific use case.

How are customer service and support?

The customer service and support are good, but it depends on our contract with SAP. A strong contract agreement will ensure good support.

Having worked with the SAP ecosystem for a long time, SAP supports more than the product; they support the customer as well. Customers need to negotiate their contract terms carefully. 

With the right contract, you'll get good support. However, like any software vendor, SAP has ticket priorities. If it's not a high priority, they'll address it within their SLA. This might not always align with customers' expectations.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I worked with traditional BW, which is similar but uses a relational database instead of HANA.

What's my experience with pricing, setup cost, and licensing?

Pricing is always a consideration with SAP. You need to navigate the contracts and agreements carefully. But, with the right terms in place, it can be a cost-effective solution.

Which other solutions did I evaluate?


What other advice do I have?

Overall, I would rate it a seven out of ten. It's a robust product. But there are  downsides, like the cost being one. It's resource-intensive. Also, integration with non-SAP enterprise components could be improved.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Joyee Sen - PeerSpot reviewer
SAP Service Delivery Manager at SoftwareONE
Vendor
Top 5Leaderboard
An easy-to-operate and administer tool that needs to consider revising its existing licensing cost
Pros and Cons
  • "The solution's performance is really good. Also, it's easy to operate, easy to administer, and relatively simple to install."
  • "The licensing cost could be made better."

What is our primary use case?

It is used for analyzing data, finding patterns, and generating reports, especially management-level reports. So, it's an advanced and enhanced form of the traditional SAP BW, which could run on other databases. SAP BW4HANA runs only on SAP HANA, and it has certain additional enhancements and capabilities that are possible because of BW4HANA. There are very few use cases. I haven't seen many customers using SAP BW4HANA or even SAP BW because there are so many BI applications around nowadays.

What is most valuable?

The solution's performance is really good. Also, it's easy to operate, easy to administer, and relatively simple to install. Also, it integrates very easily with most other known applications, especially widely used applications.

What needs improvement?

The licensing cost could be made better.

For how long have I used the solution?

I have been using SAP BW4HANA for three or four years. We are a sales provider organization.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

It is a scalable solution. Again, it completely depends on the hardware it is running. We only have two customers using the solution.

How are customer service and support?

The technical support is good.

How was the initial setup?

The initial setup is the same as any other SAP product based on NetViewer. The installation can be done in one or two days. The post-processing phase to have the solution on our system may take a week, approximately. The prerequisites for deployment are pretty much standard. The HANA database must be installed, and an application server must be installed. The application server needs to be prepared with the required file system, OS libraries, and specific runtime environments.

For the solution's deployment and maintenance, we have two or three people. So, we have one senior consultant and two mid-level consultants.

What's my experience with pricing, setup cost, and licensing?

It is an expensive product. The licensing strategy is pretty much the same for all SAP products, and I or my team are not exposed to it.

What other advice do I have?

Its integration capabilities are good.

I would suggest those planning to use it evaluate the features and decide for your specific use cases to deduce whether this is something you really need. Some applications offer the same features, which can meet similar requirements. So compare and evaluate to see if this is exactly the solution that you need. If it integrates easily with your existing landscape and workloads, then choose it for yourself. I rate the overall solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
SAP BW4HANA
November 2024
Learn what your peers think about SAP BW4HANA. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
Kiran Singh - PeerSpot reviewer
Director Sales at Rialtes
Real User
Top 5Leaderboard
Can be installed through a straightforward process, but support needs improvement
Pros and Cons
  • "It is a very stable solution."
  • "I don't see SAP actively supporting the solution now...a better support from SAP would be appreciated."

What is our primary use case?

In terms of use cases, when you look at SAP BW4HANA, you are looking at creating data warehousing for the organization. You use it to create analytical solutions for the customers.

What is most valuable?

SAP BW4HANA is outdated because of which people have started to move to SAP Analytics Cloud. SAP BW4HANA valuable feature revolves around the fact that it was easy to customize the tool.

What needs improvement?

SAP BW4HANA has issues with its integration capabilities, specifically when it comes to non-SAP products, since you have to use middleware tools in such scenarios. The integration capabilities of the product with other non-SAP tools should be improved.

I want to see improvements in the support offered by SAP. I don't see SAP actively supporting the solution now, and I believe that it is because of its new stack of solutions. SAP is not actively supporting SAP BW4HANA, but a better support from SAP would be appreciated.

For how long have I used the solution?

I have experience with SAP BW4HANA.

What do I think about the stability of the solution?

It is a very stable solution.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

My company deals with ten customers who use SAP BW4HANA.

All of SAP's customers regularly use the tool.

How are customer service and support?

The solution's technical support is slow. I would say that when working with SAP, one has to be very patient. You have to give SAP's support team enough time after raising a ticket since they will work as per their priorities specified under L1 support and L2 support, but the fact remains that the support system is slow.

How was the initial setup?

The product's initial setup phase was straightforward.

I was not the person responsible for the deployment, so I would not be the best person to speak about it. I was on the business side associated with the tool.

The solution can be deployed in a couple of weeks.

It takes three odd months to complete the whole implementation cycle of the product to deal with simple to medium-level use cases.

What's my experience with pricing, setup cost, and licensing?

There is a need to make payments towards the licensing costs attached to the solution. Whether the price of the product will be expensive or not is something that depends on the buyers' negotiation skills with SAP. SAP sells products at different rates. For some, the rates offered by SAP can be costly while for others it may seem cheap. The price ultimately depends on how you have negotiated your contract with SAP.

Speaking about whether there are any extra costs attached to the product apart from the standard licensing fees, I am not very sure about where the customer service from SAP fits into the licensing model.

What other advice do I have?

In terms of data warehousing and real-time analytics, the tool has been doing pretty well for our company, and as a matter of fact, it has also been working out well for some of the customers for whom we had helped with the implementation part of the solution. The customers who use SAP BW4HANA are happy with the tool.

The in-memory compute feature impacted the data processing speed since my company presently sees a thirty to forty percent improvement.

In terms of structuring the data that is going to come in, and especially in terms of the overall setup of the tool, the APIs to be set up, and other such areas, are some of the key roles of the people who use the product.

If customers are looking at SAP BW4HANA, I would say that it is definitely a stable solution, but it all depends on your landscape. If your landscape consists of seventy percent non-SAP, then SAP BW4HANA is not meant for you. If you have your core ERP and everything else on SAP, then SAP BW4HANA is a good solution.

The real-time analytics capabilities benefit our organization by allowing employees to make the process of decision-making faster because we have seen reports getting pushed with the in-memory computing capabilities of the tool in a very fast manner. The product has definitely helped the customers make decisions faster.

I rate the overall satisfaction with the product in terms of scalability and future readiness as seven out of ten. Overall, the product is stable. I feel that the support could be better. From the perspective of the people in the market, if you look at the resources offered by SAP BW4HANA, you can find many people who are trained in the product. Getting qualified resources for SAP BW4HANA is very easy.

I rate the tool a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Sivaiah Pa - PeerSpot reviewer
Specialist BI at a logistics company with 10,001+ employees
Real User
Top 10
Offers good visualization and less redundant data but needs improvement in performance
Pros and Cons
  • "We can get good visualization and less redundant data."
  • "The product needs to improve with more performance and fewer data layers."

What is our primary use case?

We use SAP BW4HANA for revenue reporting. 

What is most valuable?

We can get good visualization and less redundant data. 

What needs improvement?

The product needs to improve with more performance and fewer data layers. 

For how long have I used the solution?

I have been working with the product for six months. 

What do I think about the stability of the solution?

I rate SAP BW4HANA's stability a nine out of ten. 

What do I think about the scalability of the solution?

I rate the tool's scalability an eight out of ten. 

How was the initial setup?

SAP BW4HANA's deployment is not complex. You need five to ten people to handle the maintenance. 

What was our ROI?

SAP BW4HANA has helped us save time and money. 

What other advice do I have?

I rate the product an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Freelancer at 0
Real User
Top 20
Provides good features, saves time and cost, and can be used as a data source
Pros and Cons
  • "The solution saves time and cost."
  • "There should be a direct pipeline from Azure to SAP."

What is our primary use case?

We use the solution to build up complex queries that support data models and reporting.

How has it helped my organization?

The solution saves time and cost. Our dependability on SAP has reduced because we use BW4HANA as an intermediate system that works as a data source for different tools. We don't have to connect the other tools to SAP directly. Our data is secured. BW4HANA is like a staging environment. We can use it to supply data to other programming or reporting tools.

What is most valuable?

All the features are important. BW queries, BW views, calculation views, and calculated columns are valuable features. InfoCubes and InfoObjects are also valuable features. The product speeds up the data read cycle.

What needs improvement?

There should be a direct pipeline from Azure to SAP. Users must be able to deploy the pipeline and pull the tables directly.

For how long have I used the solution?

I have been using the solution for four to five years.

What do I think about the stability of the solution?

I rate the product’s stability an eight out of ten. The stability has some scope for improvement.

What do I think about the scalability of the solution?

The tool is highly scalable. I rate the scalability a nine or ten out of ten. About seven to eight developers use the solution in our organization.

What other advice do I have?

We have integrated SAP with Azure. We have migrated all standard tables and the output of standard reports on Azure. A different team in our organization coordinates with the solution’s support team to resolve the issues we face. I will recommend the solution to others. If a huge amount of data needs to be moved around for analytics purposes, we should choose SAP BW4HANA. Overall, I rate the tool an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer2278119 - PeerSpot reviewer
FTTP Engineer at a comms service provider with 10,001+ employees
Real User
Top 20
The product has good reporting features, but it is not cloud-compatible
Pros and Cons
  • "I like the reporting features of the solution."
  • "The tool is not cloud-compatible."

What is our primary use case?

It is a data warehouse product. It is used to extract data from source systems, unify it, and gain business intelligence.

What is most valuable?

I like the reporting features of the solution.

What needs improvement?

The tool is not cloud-compatible. It is an on-premise tool. SAP is bringing other tools into its place.

For how long have I used the solution?

I have been using the solution for ten years. I am using the latest version of the solution.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

The product is scalable. On-premises systems cannot be scaled easily, though. Cloud solutions are easily scalable. Approximately 200 to 300 people use the solution in our organization.

How are customer service and support?

The tool was implemented in my company 15 years ago. For the last 15 years, we have been in constant touch with SAP.

How was the initial setup?

The initial setup is straightforward. The administration team does it. The team buys the licenses from SAP, downloads the software, and installs it on SAP servers. The deployment did not take more than one day.

What about the implementation team?

The deployment can be done in-house. Our organization pays SAP, and we download the software and install it. It’s straightforward.

What's my experience with pricing, setup cost, and licensing?

The product is free if we have the ECC license.

What other advice do I have?

The product is not relevant anymore. Other modern tools are better than SAP BW/4HANA. I will not recommend the solution to others. Overall, I rate the solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2133219 - PeerSpot reviewer
Information Technology Manager at a engineering company with 10,001+ employees
Real User
Top 5Leaderboard
A robust and secure solution that helps to analyze data
Pros and Cons
  • "I like the tool's robustness and security."
  • "The interface could be more user-friendly, as we often need to do low-level coding to get things done."

What is our primary use case?

We use the tool to analyze data from various sources, such as ERP. 

What is most valuable?

I like the tool's robustness and security.

What needs improvement?

The interface could be more user-friendly, as we often need to do low-level coding to get things done.

For how long have I used the solution?

I have been using the product for more than five years. 

What do I think about the stability of the solution?

The product is stable. 

What do I think about the scalability of the solution?

The solution is scalable, and my company has more than 2000 users. 

How are customer service and support?

Technical support is knowledgeable and helpful.

How was the initial setup?

The setup was reasonable, with no major issues. Our SAP team shares responsibility for maintenance.

What's my experience with pricing, setup cost, and licensing?

We have a broad licensing arrangement, which is expensive but worth it for sizeable businesses.

What other advice do I have?

I advise others to design requirements carefully before importing data and do incremental refreshes instead of full uploads to save resources. We can integrate non-SAP data sources using XML data exchange. It's important to plan work well and design solutions properly. I'd rate the product nine out of ten.

The real-time analytics capabilities are good, but we often move data to a different platform for analysis. Overall, SAP BW4HANA provides a stable, robust, and scalable solution that integrates well with various systems, allowing us to consolidate data from different places.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Santosh Pallai - PeerSpot reviewer
SAP BPC Consultant at Tech Mahindra
Real User
UI is completely new, beautiful, and user-friendly
Pros and Cons
  • "The UI is completely new, beautiful, and user-friendly. There are some other helpful features like global filters and advanced tools. We can perform custom calculations easily From a technical perspective, the performance has been enhanced and optimized for a limited number of flows. The content settings are more advanced, and there are so many other features that I can't name them all."
  • "BW/4HANA could improve query optimization. For example, there could be an error message that pops up when you hover over it if any query fails. That would make it easier to find out what went gone wrong. Guided SAP help tools would make it easier for us to go forward."

What is our primary use case?

We are using HANA for dashboarding. HANA is like a database for the system where we create dashboards using business planning and consolidation on AE4 and EPM. Five or six people are on the business warehouse team managing BW/4HANA, and I'm the architect, so I help them.

What is most valuable?

The UI is completely new, beautiful, and user-friendly. There are some other helpful features like global filters and advanced tools. We can perform custom calculations easily

From a technical perspective, the performance has been enhanced and optimized for a limited number of flows. The content settings are more advanced, and there are so many other features that I can't name them all.

What needs improvement?

BW/4HANA could improve query optimization. For example, there could be an error message that pops up when you hover over it if any query fails. That would make it easier to find out what went gone wrong. Guided SAP help tools would make it easier for us to go forward. 

For how long have I used the solution?

I have been using BW4HANA for almost six or seven months now.

What do I think about the stability of the solution?

BW/4HANA is quite stable unless we come up with different service sites.

What do I think about the scalability of the solution?

There are some old systems that have been discontinued, and it'll be challenging if you migrate completely to a new system. I'm not sure whether every organization wants to do that, but so I cannot speak to the scalability. 

How was the initial setup?

SAP BW/4HANA is easy to set up. It's a little tricky when it fails, but I did not find it challenging. You need to have all the help files installed before starting the setup. The deployment is fast.

What's my experience with pricing, setup cost, and licensing?

I can't comment on the cost because it keeps changing based on the plan and company requirements. There are different procedures and corporate discounts.

What other advice do I have?

I rate SAP BW/4HANA seven out of 10. It's user-friendly, so it's easy to get started on it.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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