In terms of use cases, when you look at SAP BW4HANA, you are looking at creating data warehousing for the organization. You use it to create analytical solutions for the customers.
SAP BW4HANA is outdated because of which people have started to move to SAP Analytics Cloud. SAP BW4HANA valuable feature revolves around the fact that it was easy to customize the tool.
SAP BW4HANA has issues with its integration capabilities, specifically when it comes to non-SAP products, since you have to use middleware tools in such scenarios. The integration capabilities of the product with other non-SAP tools should be improved.
I want to see improvements in the support offered by SAP. I don't see SAP actively supporting the solution now, and I believe that it is because of its new stack of solutions. SAP is not actively supporting SAP BW4HANA, but a better support from SAP would be appreciated.
I have experience with SAP BW4HANA.
It is a very stable solution.
Scalability-wise, I rate the solution an eight out of ten.
My company deals with ten customers who use SAP BW4HANA.
All of SAP's customers regularly use the tool.
The solution's technical support is slow. I would say that when working with SAP, one has to be very patient. You have to give SAP's support team enough time after raising a ticket since they will work as per their priorities specified under L1 support and L2 support, but the fact remains that the support system is slow.
The product's initial setup phase was straightforward.
I was not the person responsible for the deployment, so I would not be the best person to speak about it. I was on the business side associated with the tool.
The solution can be deployed in a couple of weeks.
It takes three odd months to complete the whole implementation cycle of the product to deal with simple to medium-level use cases.
There is a need to make payments towards the licensing costs attached to the solution. Whether the price of the product will be expensive or not is something that depends on the buyers' negotiation skills with SAP. SAP sells products at different rates. For some, the rates offered by SAP can be costly while for others it may seem cheap. The price ultimately depends on how you have negotiated your contract with SAP.
Speaking about whether there are any extra costs attached to the product apart from the standard licensing fees, I am not very sure about where the customer service from SAP fits into the licensing model.
In terms of data warehousing and real-time analytics, the tool has been doing pretty well for our company, and as a matter of fact, it has also been working out well for some of the customers for whom we had helped with the implementation part of the solution. The customers who use SAP BW4HANA are happy with the tool.
The in-memory compute feature impacted the data processing speed since my company presently sees a thirty to forty percent improvement.
In terms of structuring the data that is going to come in, and especially in terms of the overall setup of the tool, the APIs to be set up, and other such areas, are some of the key roles of the people who use the product.
If customers are looking at SAP BW4HANA, I would say that it is definitely a stable solution, but it all depends on your landscape. If your landscape consists of seventy percent non-SAP, then SAP BW4HANA is not meant for you. If you have your core ERP and everything else on SAP, then SAP BW4HANA is a good solution.
The real-time analytics capabilities benefit our organization by allowing employees to make the process of decision-making faster because we have seen reports getting pushed with the in-memory computing capabilities of the tool in a very fast manner. The product has definitely helped the customers make decisions faster.
I rate the overall satisfaction with the product in terms of scalability and future readiness as seven out of ten. Overall, the product is stable. I feel that the support could be better. From the perspective of the people in the market, if you look at the resources offered by SAP BW4HANA, you can find many people who are trained in the product. Getting qualified resources for SAP BW4HANA is very easy.
I rate the tool a seven out of ten.