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Senior Manager at Capgemini
Real User
Security mobile app provided , ample features, saves money, and customer service responsive
Pros and Cons
  • "Some of the features that I have found to be beneficial are the search and uploads functions."
  • "The UI could improve by being more neat and clean. Sometimes users find it difficult to use it."

What is our primary use case?

The solution is for creating and managing a Master Data across an organization. We implement the solution for customers to streamline the creation, inundation, and dilution of Master Data across domains, such as financial masters.

The main use case is to increase data quality by starting to create the right data with the right people and distribute it to the consuming systems. We want to enable users to be able to identify the golden record for all of a particular Master Data set. For example, to prevent a unique customer from getting mixed up in the use cases. Bringing in data standardization, to prevent users from spending too much time on the creation of the Master Data. This can be done via the implementation of business tools by the customer or sometimes the company itself, preventing the overload of data. Lastly, data enrichment can also be achieved.

How has it helped my organization?

Our organization was able to gain more trusted data. For example, if there is a historical record of, five materials but on data profiling, we found that 20% of it cannot be used. With analytics, they can rely on the record of the remaining 80% of the data and it can be used as needed.

The crude operation, creating, reading, updating, and deleting are more streamlined. 

There are data stewards who can take complete control of the information and the creation of the data which goes through them. They are the single point of contact to ask if a particular record is correct or not.

What is most valuable?

Some of the features that I have found to be beneficial are the search and uploads functions. The tool that allows you to find out the life cycle processing time.

The ability to see who changed values.

The configuration is not difficult technically, it allows many people the ability to use it.

It offers a standard security application to be used on a cell phone, this feature is good from a mobility standpoint.

What needs improvement?

The tools have been improved quite a lot over a period of time with data mining rules.

The UI could improve by being more neat and clean. Sometimes users find it difficult to use it.

When using the solutions I feel the performance could improve.

Buyer's Guide
SAP Master Data Governance
November 2024
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What do I think about the stability of the solution?

The solution is stable. I do not see any challenges. We did have some bugs, but not to the extent which is in our regular business operation. We have always had the appropriate help to solve the issues.

What do I think about the scalability of the solution?

I have deployed the solution for customers requiring the basics or on a vanilla configuration. I then deployed a customized configuration for customer requiring more. It is quite scalable and I definitely do not see any problems.

Some of our customers have approximately 100 - 250 users. Some of the positions of the people using the solution are requesters, data approvers, data receivers, and analysts.

How are customer service and support?

The technical support we have experienced is good. They have been responsive for about 90% of the year.

How was the initial setup?

The setup is straightforward but could be improved.

What about the implementation team?

We have a team that does the deployment of the solution which took four to five days.
Deployment is not too difficult but implementation involves requirement gathering, deployment, and then configuring and customizing the tools. It goes through the life cycle of testing which takes more time. 

The customization was done easily, we followed a structured approach and we take into consideration the comments of the customers and we collaborate with them. It went well.

The implementation strategy we used mostly was a hybrid of waterfall. This means before we go ahead and even configure the tool, some requirements are needed to be formalized and signed off.

The solution requires maintenance after a couple of months, but it still requires attention, the use is like a journey. You are always making changes as the customers will change. This aspect will always require observation.

What was our ROI?

We have been able to provide better customer service because when you have the customer data sorted, you can better sell to your customers and the shipment are accurate.

We no longer have duplicated data on the systems, this is a saving for the company.

What's my experience with pricing, setup cost, and licensing?

The cloud solution is subscription-based, it is paid monthly or quarterly. If the solution is on-premises, it is a one-time fee. As far as I am aware, there are no additional costs.

What other advice do I have?

The amount of time a user might use the solution all depend on the customer's needs. You do not create a Master Data link on daily basis. It can take a bit of time in a week. If your business has two domains and both are being implemented, it doubles up the usage and could require more attention.

I would advise others before getting involved in a solution like this to look at the foundation of their organization and consider their strategy before moving forward.

I would recommend this product.

I rate SAP Master Data Governance an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Hariprasad-Sharma - PeerSpot reviewer
SAP Manager at a tech services company with 10,001+ employees
Real User
Top 10
Extensive data models enhance integration while training but technology adoption needs improvement
Pros and Cons
  • "SAP MDG has extensive data models and good integration with upstream and downstream systems."
  • "SAP could do better in attracting talent and simplifying technology adoption."

What is our primary use case?

The primary use case for SAP Master Data Governance is similar to when using Informatica Hub and IDQ; it is used in the same fashion.

What is most valuable?

SAP MDG has extensive data models and good integration with upstream and downstream systems. I appreciate IDQ, CDM, and CDQ within SAP MDG.

What needs improvement?

SAP could do better in attracting talent and simplifying technology adoption. There's a need for SAP to develop an overall technology stack and bring resources up to speed with new technologies like cloud. Training is essential, and they should carry resources along with their roadmap.

For how long have I used the solution?

I have been using the solution for four or five years.

Which solution did I use previously and why did I switch?

I previously used Informatica. I prefer Informatica because I find IDQ, as a standalone tool, quite powerful and stable. It also provides easy access to data.

What's my experience with pricing, setup cost, and licensing?

The challenge with SAP MDG is not only the cost but the resources. The skills required are niche in the market, and while you can purchase the product either one time or on a subscription basis, the challenge is in building something out of it.

What other advice do I have?

I would rate SAP MDG seven out of ten. 

They should improve training, accessibility, and integration with other products.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
SAP Master Data Governance
November 2024
Learn what your peers think about SAP Master Data Governance. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
Associate Director, IT Business Partner, Strategic Business Solutions at a consumer goods company with 10,001+ employees
Real User
Top 10
The product enables data capturing and data governance, but it is not user-friendly, and it is expensive
Pros and Cons
  • "The data capturing and data governance features are valuable."
  • "The product is not user-friendly."

What is our primary use case?

The solution is used for workflow, data collection, and integration with SAP and Salesforce.

What is most valuable?

The data capturing and data governance features are valuable. The integration with SAP is also a good feature.

What needs improvement?

It is difficult to expand the product with new functionalities. It takes time and specific knowledge. We require a specialist with experience in it. Integration with other tools like Salesforce and SAP Ariba is not stable. The product is not user-friendly. It takes time to work with the tool. The tool is not flexible.

For how long have I used the solution?

I have been using the solution for five years.

What do I think about the stability of the solution?

Once the tool is set up, it is pretty stable.

What do I think about the scalability of the solution?

It is difficult to scale the tool. Around 200 people use the solution in my organization.

Which solution did I use previously and why did I switch?

The previous solutions we used are obsolete now.

How was the initial setup?

The initial setup was difficult. It was time-consuming.

What's my experience with pricing, setup cost, and licensing?

The product is too expensive.

What other advice do I have?

We implemented S/4HANA. We were acquiring new companies. So, we invested in SAP Master Data Governance. There are other tools in the market that are more flexible than SAP Master Data Governance. Overall, I rate the solution a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Abhijit Misra - PeerSpot reviewer
Director at a consultancy with 10,001+ employees
Real User
Top 10
Stable and scalable, but user experience needs improvement
Pros and Cons
  • "The scalability is very good."
  • "The user experience can be improved."

What is our primary use case?

We use it for material master, customer master, and things around vendor master.

What needs improvement?

The user experience can be improved.

For how long have I used the solution?

I've been working with this solution for the last 12 months.

It is a PaaS solution with cloud deployment.

What do I think about the stability of the solution?

The stability is quite good.

What do I think about the scalability of the solution?

The scalability is very good.

How are customer service and support?

The technical support is very good; they are very helpful.

How was the initial setup?

The SAP MDG setup is quite difficult. I would rate the initial setup at three out of five because it is complicated and very difficult.

The deployment took about 6 months.

What other advice do I have?

Understand the functional part first before you implement MDG. I would give this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Master Data Management Owner at NAVER Corp
Real User
Top 20
Customizable, flexible, stable, and scalable
Pros and Cons
  • "SAP Master Data Governance is a customizable solution and is flexible."
  • "The multidomain MDM feature is based on EIP systems, which may not be a good model for all master data."

What is most valuable?

SAP Master Data Governance is a customizable solution and is flexible.

The multidomain MDM feature is an advantage.

What needs improvement?

The multidomain MDM feature is based on EIP systems, which may not be a good model for all master data.

For how long have I used the solution?

I've been using SAP Master Data Governance for four years.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

It is easy to scale. We have approximately 30 users in our organization.

What about the implementation team?

We deployed it ourselves with some guidance.

What's my experience with pricing, setup cost, and licensing?

The licensing cost is reasonable. However, our company is trending toward moving to the cloud and away from on-premises solutions such as this one because of the cost involved with server usage.

What other advice do I have?

On a scale from one to ten, I would rate SAP Master Data Governance at eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Kumar Saurav - PeerSpot reviewer
Director - SAP BTP at Incture
Real User
Top 10
Provides us with seamless connectivity, an excellent data replication framework and continuous monitoring
Pros and Cons
  • "Validates all aspects from security to authorization and authentication."
  • "It does not ensure data matches after system upgrades."

What is our primary use case?

The continuous governance of creating master data is great. If the master data is unorganized or inaccurate, the sanctity of the transition data would not be intact. Hence, this solution provides continuous monitoring and governance for creating the master data. We deploy this solution on public cloud and on-premises.

What is most valuable?

The data replication framework feature is great. It has new aspects like MDQ and MDC that have allowed it to evolve to a better level. Initially, MDG was a one-party system where you create the data and manually copy it to other systems. Whereas with MDC, Master Data Consolidation, and MDQ, Master Data Quality, it is easier to consolidate across systems. Once data is saved via MDQ, a client can maintain its quality.

What needs improvement?

Although changes are currently being made to fix it, the product can be improved by ensuring data matches when upgrading to a new system because every system does not use SAP. Furthermore, the product has five different solutions with varying data models so stability is vital to SAP. Every time there is a connection with a new system, customization needs to be redone to ensure both layers can communicate seamlessly and data models need to be set.

For how long have I used the solution?

We have been using this solution for approximately six years. I have two different kinds of experience with this in my role as a solution architect and as a consultant. I contributed to developing various solutions on MDG, namely, SAP Enterprise Management, SAP Asset Intelligence Workplace, SAP Retail and Fashion Management, SAP Retail RMP, Retail Mass Processing, SAP Service Management, SAP Accelerator on an MDG board and SAP Data Governance Accelerator. These solutions are available on SAP.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable and mature.

How are customer service and support?

We have had a good experience with customer service and support. Previously, I played the role of technical support personnel for our customers, and we won a pinnacle award for three consecutive years for support parts. I believe technical support is beneficial.

How was the initial setup?

The initial setup was straightforward. However, this is dependent on the skill of the individual setting it up. If the individual has previous exposure to technology, it will be easy. Configuring the product is straightforward as detailed configuration guides are available, and various scenarios are covered in the documentation. However, regarding change management where MDG has been infused into the landscape, it is more difficult to set up because of some of the process flows in the material. Multiple tabs and fields may make it difficult for a new user to understand where errors have been made. I rate the setup process an eight and a half out of ten.

Deployment takes a while when setting it up for the end users because it cannot be used directly out of the box since most clients have custom logic in their systems that must be incorporated. Hence, innovative implementation efforts are required because of the diversity in the landscape.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing costs are reasonable because people often opt for this specific product since they understand its importance. Hence, the price is not a huge deciding factor when choosing the product.

What other advice do I have?

I rate this solution a nine out of ten. Although other SAP solutions are available, this solution provides seamless connectivity. Hence the chance of losing data is minimal. Additionally, the solution complies with all industry standards and validates all aspects from security to authorization and authentication as applicable at the backend, providing room for easy maintenance. This solution is good but it does not ensure data matches after system upgrades.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PradeepKumar22 - PeerSpot reviewer
Data Governance Lead at Centrient
Real User
Top 5Leaderboard
Scalable solution with a good technical support team
Pros and Cons
  • "It is a stable solution."
  • "It could be more user-friendly."

What is most valuable?

The solution's most valuable features are recall, policies, standard business rules, workflow, and automation.

What needs improvement?

They should integrate the solution with different domains. Also, they should include features for product planning, QM master data, etc. Its pricing needs improvement too. In addition, they should make it more user-friendly.

For how long have I used the solution?

We have been using the solution for more than 15 years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. We have 100 solution users as our customers.

How are customer service and support?

The solution's technical support is quite good.

How was the initial setup?

The solution's initial setup process requires specific knowledge and help from the support team. Also, the time taken for deployment depends on the nature of the work. It includes the type of tool matrix, amount of workload, etc.

What about the implementation team?

We have a team of executives to plan data strategies and policies. As well as we require technical resources to help us deploy the solution.

What's my experience with pricing, setup cost, and licensing?

The solution is costly. Our customers buy perpetual and annual licenses for it.

What other advice do I have?

I recommend the solution to others. I rate it as eight. I advise others to go for it if they don't require any customizable functionality. But they should look for other tools if they have a more complex system.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Associate at Cognizant
Real User
Top 10
Has the ability to identify duplicate data in the workflow and clean it
Pros and Cons
  • "I am satisfied with the solution's customer service."
  • "They should improve the solution's performance as sometimes the process consumes much time."

What is our primary use case?

We use the solution for features like material master data, auto derivations, and duplicate checks.

What is most valuable?

The solution's most valuable feature is the ability to identify duplicate data in the workflow and clean it.

What needs improvement?

They should improve the solution's performance as sometimes the process consumes much time.

For how long have I used the solution?

I have been using the solution for five to six years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

We have around 50 users in our organization using the solution

How are customer service and support?

I am satisfied with the solution's customer service. Whenever we need their help, they schedule a call with us, review the issue, and try to give us at least two possible solutions.

How was the initial setup?

We followed the configuration guide to implement the solution during the initial setup.

What about the implementation team?

We implemented the solution in-house. We were able to do it using the guidance documentation. The time taken for deployment depends on the configuration, and it requires just one person to do that.

What was our ROI?

The ROI of the solution is worth it.

What's my experience with pricing, setup cost, and licensing?

We have purchased the yearly license of the solution. I rate the solution's pricing as an eight.

What other advice do I have?

I recommend the solution to others and rate it as an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free SAP Master Data Governance Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free SAP Master Data Governance Report and get advice and tips from experienced pros sharing their opinions.