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reviewer1494672 - PeerSpot reviewer
SAP MDG Consultant at a tech services company with 11-50 employees
Consultant
Flexible with good reporting and a very easy to use GUI
Pros and Cons
  • "We've found the solution to be quite flexible."
  • "The implementation could be easier."

What is our primary use case?

The solution is primarily used for workflows.

For example, in Turkey, some of our customers have different material quotes, material numbers, or material types. Everything is so confusing from the main company. It's hard to go over the old data. However, with MDG, they can see all the data in the system. It allows for an effective data workflow. There are workflows for all kinds of items, including materials, data, customer's financials, vendor details, ERPs, etc. 

What is most valuable?

The solution's GUI is very good. The entire product is very user-friendly and easy to navigate. Normal users, not SAP experts, are able to get around the solution without too much trouble. 

The reporting is quite good on the product.

We've found the solution to be quite flexible.

There's a workflow in MDG. What happens is, when you end it, the materials are created. However, in Data Quote Management, when for example, you make a project, to use later you can activate Data Quote Management, and set new rules. When you check it on the Data Quote Management screen, it shows charts and analytics. You define the rule, it shows you the materials that don't fit with your rule. It's actually good practice to improve your data. You can set the workflows however you want. The analytics are largely for CFO or CEO, and they can see all data within the charts.

What needs improvement?

The implementation could be easier.

The governance of master data is difficult, and consolidating the old data is really hard. MDG projects tend to last a minimum of six months, and this is largely due to the fact that there are too many rules. 

The biggest problem in MDG is that you have to make rules and you have to set your rules very strictly and you need to prepare your data for your rules. If you don't, your old data is kaput.

The marketing of the product outside of Europe should be better. While it might be well known in places like Germany or England, it doesn't have the same recognition in Turkey. Our first MDG project was only two or three years ago. It's pretty new to the scene.

The solution is lacking configuration in one system. For example, there's a lack of country definitions, country tax category definitions in MDG, and in all ERPs. When MM projects are done, they configure everything. 

For example, my customer only does business with European Union countries. They don't define European Union country's tax number categories, however, when they deal with Israel, they don't define it in the old ERP system. It's a problem. You need to have a conversation with all seven ERP consultants and tell them to redefine this tax number category. It could be better, maybe, or easier.

For how long have I used the solution?

I have a year's experience when it comes to dealing with the solution.

Buyer's Guide
SAP Master Data Governance
November 2024
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What do I think about the stability of the solution?

The solution is quite stable. You need to ensure the rules you create are strict, however, the performance itself is good. If you are not strict with the rules, it's hard to fix things once that happens.

What do I think about the scalability of the solution?

The solution can scale and is expanding. For example, in the first MDG version, it was very basic. However, in newer MDG versions, SAP gets some new business objects like Data Quote Management and analytics. They are continuing to build out the product.

Currently, we have around 2,000 users at this time.

How are customer service and support?

We have technical support for our company. We can open tickets if we run into issues. Typically, it takes two to three days to resolve things. It's not too difficult to reach out to them. It's quite typical and they aren't extremely helpful.

For example, when we have a problem and we open a ticket to SAP, they tend to say, "You need to check this quote". You need to check it, yet they don't define the specific problems. They say, "Check here", "Check this", "Check this quote", and we check it and we try to find the problem. They could be more helpful in that sense.

How was the initial setup?

It's important, at the outset, to be very strict about the rules you are setting, otherwise, you can lose data and it's hard to fix things.

In terms of deployment and maintenance, for a simple MDG project, it depends on what data a company want. For example, one project management person is for sure needed, as well as one senior manager, one senior consultant, two engineers, and one technical consultant for sure. This is the minimum you'll need for a team.

What's my experience with pricing, setup cost, and licensing?

SAP tends to sell the customer the license, however, they make money on the amount of data. 

The problem is in Turkey, there are economic issues that affect SAP's sector in Turkey. For example, five years ago, one euro was three Turkish lira, now it's nine Turkish lira, so SAP, now costs triple the amount, actually.

SAP is aware of this, and they do try to offer discounts, however, I don't know how much as I'm not in the sales meetings. It's not an aspect of the business I worry about.

What other advice do I have?

I'm an SAP consultant.

I would recommend the solution to other users. It's flexible and has a good GUI. It's useful for business processes.

Overall, I would rate the product at an eight out of ten. We've been mostly pleased with the results.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
SAP EIM Practice Head - MDG, DS, IS, HANA, Cransoft, DSP at a tech services company
Real User
It helped orchestrate master data CRUD operations across the enterprise cutting across departments.

What is most valuable?

I found the business workflow engine embedded inside SAP Master Data Governance to be the most useful. It helped orchestrate master data CRUD operations across the enterprise cutting across departments.

How has it helped my organization?

SAP Master Data Governance helped the organisation prevent bad and unauthorised master data from entering the production database. It helped crystallise the data governance processes.

What needs improvement?

A wizard based configuration similar to S/4 HANA Activate would make it easier for business users to contribute.

Consolidation function based on HANA needs improvement

For how long have I used the solution?

More than five years

What was my experience with deployment of the solution?

There have been no issues with the deployment.

What do I think about the stability of the solution?

There have been no stability issues.

What do I think about the scalability of the solution?

There have been no scalability issues.

How is customer service and technical support?

I have found them to be very helpful.

How was the initial setup?

It was very easy to set-up. The out of box configuration can be activated in a few weeks itself.

Which other solutions did I evaluate?

Informatica MDM

What other advice do I have?

This product is suitable for a predominantly SAP landscape.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
SAP Master Data Governance
November 2024
Learn what your peers think about SAP Master Data Governance. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
reviewer1487169 - PeerSpot reviewer
Associate Partner at a tech services company with 201-500 employees
Real User
A good master data management solution for large enterprises
Pros and Cons
  • "A good solution for large enterprises."
  • "The price can be improved."

What is our primary use case?

We're a consulting company in the area of procurement solutions, where product and supplier master data builds the base for any Spend Analytics, Strategy and any Automation Scenarios. Majority of our customers use SAP MDG especially for Supplier Master Data.

Our customers are integrating their central SAP MDG with procurement solutions for self-registration and supplier profiling including supplier qualification, supplier performance and development. The central SAP MDG is also used as master data hub to distribute Central Master Data and Supplier Master Data into the different back end systems like SAP ERPs and Non SAP ERPs and others.

What is most valuable?

A good solution for large enterprises. 

What needs improvement?

The price can be improved.

What do I think about the stability of the solution?

It follows the SAP standard rules and governance for master data operations and follows change and release management rules according to SAP standards for IT operations. It offers the full SAP administration and governance, and it's quite a stable and professional product.

What do I think about the scalability of the solution?

SAP Master Data Governance is a scalable product.

How are customer service and technical support?

Technical support depends on the size and type of company. Multiple support levels are available.

How was the initial setup?

Installation is straightforward. I don't think there's a big difference between this and other products.

What other advice do I have?

I would recommend SAP Master Data Governance to new customers, especially large companies. 

On a scale from one to ten, I would give SAP Master Data Governance an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free SAP Master Data Governance Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free SAP Master Data Governance Report and get advice and tips from experienced pros sharing their opinions.