Saviynt Reviews

The primary use case is data provisioning and certification and onboarding applications.

The most valuable features are the workflows and certification.

The custom application integration is a little complex, and this tool doesn't provide so many plugins or additional applications.

The technical support is ok.

Previously, I used Oracle Identity Cloud Service.

The initial setup is quite difficult but does not take much time.

The licensing is based on the number of identities the solution is onboarded with.

Considering the initial cost and the basic features, this is a good solution that provides integration with both on-premise and cloud applications. I would rate this solution as six out of ten.

I am an implementation engineer, and I do the implementation for clients. We use it for identity governance for our clients.

It gives very good and in-depth knowledge about a particular identity. Everything is through a single click. We get to know the workflows related to a particular identity with a single click.

It should support more customizations. In SailPoint, we can do many customizations, but we are not able to do that in Saviynt. For workflows and other things, we can only use what is already in place. Saviynt has a lot of scope for improvement on the customization part.

I have been using this solution for the last one year.

There are no issues with its stability.

It is scalable. Currently, we are using it for a healthcare client, and they have around 5,000 users. It will be used for everyone in the company, but we haven't yet onboarded all of them into the production environment. We are doing it gradually in phases for specific users. For example, currently, we are onboarding contractors. For this, from the client's side, there is a team of 10 people, and from our side, we are working with three people.

I have used SailPoint for 50,000 users and 100K users, but Saviynt is yet to reach that mark. Companies with 5,000 or 10,000 people can easily go with Saviynt.

Saviynt's team is very much helpful in terms of technical support.

I have used other products. We use SailPoint IIQ for other clients. The product that we use depends on a client's choice. We do as our client says.

It was easy. It was not that complex.

For my current client, the Saviynt team helped us to set up the initial environment. After that, we did the application and user onboarding. For the initial setup of the environment, they took around one month or so, and after that, we started onboarding applications on it.

We are not into the licensing part. The clients take care of the licensing part. 

It is worth trying because everyone knows how SailPoint works and what are its limitations. There are also niche players, such as Okta, but Saviynt is worth trying. Saviynt can give you whatever you are getting from SailPoint or Okta.

I would rate it a seven out of ten.

It has all the use cases that an IAM product supports. In addition, it is a flexible tool because it works on JSON. However, it is not that customizable.

Saviynt has improved our organization. It's a straightforward solution and allows you to configure things very fast. This is partly because of the JSON and Autobox functionality.

The SoD and emergency zeros are very valuable.

It would be good if there were particular functionalities on some connectors. The stability of the connection also needs to be improved. There should be more capability on the rest API in the next release.

We have been using this solution for almost three years. We use different versions for different clients. For new clients, we use the 2021 and 2022 versions and version 54.5 for others. It is deployed on cloud.

The stability is okay and better than it was two and a half years ago.

It has very good scalability. We can easily include the tenants and do the networking in AWS or Azure, depending on where it has been deployed.

Saviynt is better for medium size clients, and we have about 50,000 users. It can be implemented for 500,000 people or even 2000. However, the solution does not work very well as the number of users increases. We only require two people for deployment and maintenance.

We have plans to increase our usage because when we want it to connect to the other SaaS applications, we will be able to connect to SaaS products better.

They have terrible technical support because they have a lot of delays. I rate the technical support a six out of ten.

Neutral

It was an easy implementation because it is a SaaS product. You just have to click and plug in place. You can get a tenant directly from the Saviynt, which can be a working one. Then, you have to work on the networking, and it will work.

It takes one to two weeks to deploy if we get a good tenant from Saviynt. Then there are always firewall settings, and everything generally takes time in the SaaS product, depending on whether there is a need for a multi-tenant or a JD. Those things take a little time since we only work as a service. Therefore, how we deploy depends on the client.

Saviynt is a little more expensive than other products because they provide more capability than any other SaaS product in the market. It is more expensive than SailPoint. I rate the price an eight out of ten.

There are extra costs for extra features, like other products, when you have to pay extra for the logins, like privilege or extra management.

I rate this solution an eight out of ten. Regarding advice, don't commit to the use case before you know about the savings because the SaaS product works differently than on-premises products.

The solution handles backflow very well.

The reporting on offer is quite good.

We have found the implementation process to be very easy.

The scalability is okay.

The cost of the solution is reasonable.

It would be nice if managing exceptions was easier. 

The configuration process at the beginning can be difficult, depending on the complexity of the company.

I've used the solution for about a year. 

The solution's stability mostly depends on the database and architecture. 

The scalability is okay. In the end, it's all about how the application architecture looks, due to the fact that, in the end, it's all about one database for all actions that need to be performed. 

I've never had the chance to contact technical support. I cannot say how helpful or responsive they are as I've never dealt with them.

How complex the initial setup is mostly depends on the size of the organization. The more complex the organization, the more complex the initial setup. The level of difficulty is also related to scoping - for example, how do you define your manual viable product, et cetera? That's quite difficult to answer. That said, the implementation is not that difficult. It's more about configuration.

We have our own internal team that handles deployment and maintenance. 

We are implementors and we are able to set up this product for our clients. 

The solution is a full SaaS product.

The product is not that costly. It's also not the cheapest product, however. I would describe it as fairly priced. 

We have a partnership with Saviynt.

The company I'm working for is an implementer of it and we are providing it to our internal customers.

From a project management perspective, a potential user needs to ensure they have their requirements very clear and on a detailed level in order to perform the right RSP. Otherwise, at least check whether the product meets the necessary requirements.

I'd rate the solution at a seven out of ten.

If the customer is looking at identity management as an access risk problem, not as an operational excellence solution, then we approach them with Saviynt. Our customers are enterprise-level so that means they have anywhere from five to ten thousand users.

The first valuable feature is the approach to solving the identity problem. Access risk is the focus of solving any problem. The second is their deeper integration with enterprise systems, like SAP, Microsoft, Adobe, and AWS. Deeper integration brings instability into the intact elements and ongoing systems. That angle of the deeper integration is not available with any of the products. That gives Saviynt an edge.

I think their interface is one clear area of needed improvement. Also, Saviynt cannot customize based on customer needs. The interface could also be more intuitive to the user.

We have been working with Saviynt for a few months now.

The stability of Saviynt is one of the concerns that we have heard from customers.

The scalability is a question mark because they have not been successful in the places where you have 200,000 to 300,000 identities. I have not seen any performance benchmarking for Saviynt.  

I would say that the setup was of medium complexity but it was not difficult. There are more complex products available, like Oracle, IBM, and others, so it's definitely better than those.

I would recommend Saviynt to clearly identify this solution. If you can do the proof of value first, then go for the implementation. Based on limited exposure, I would rate it at eight out of ten.

This is a solution used for identity and governance management for any project and a tool on which there are multiple other applications deployed. The access management related to all those deployed applications is managed through Saviynt. We use it to maintain the identity and governance of the company. We have a partnership with Saviynt and I'm a consultant.

We've seen a big improvement with respect to the audit findings that companies generally go through.

I really like the certification or attestation feature. It validates the access of a user. According to government regulatory terms, the access pertaining to an application, whether it's SOX or non-SOX, has to be reviewed periodically. The feature helps us to maintain the security of our data by enabling access only to those who really need it. 

Saviynt provides the out-of-box connectors and other documentation and doesn't need a pure development experience, where you are responsible for coding everything from scratch. It simplifies things for anyone who doesn't have a high level of technical know-how. From an integration perspective, it's very good. The company is constantly developing new features. We use the solution primarily because of its great features.

Because the application is hosted on AWS cloud, there is some dependency and that affects our bottom line. A couple of times we've had to stop everything for two or three days. That issue should be solved because when you are live and working on production, having downtime means losing business. Things can also just slow down while we're using the application and although it's not downtime, it can kill a lot of production hours. 

I've been using this solution for two and a half years. 

Saviynt is one of the most reliable products currently on the market.

The tool is on the cloud and that makes for good scalability. I know of a few companies that have 40,000 to 50,000 users. 

We've had mixed dealings with customer support. Recently it seems to have improved but six or seven months ago, the support wasn't great. 

I believe we've had a return on our investment but I can't quantify it. 

I rate this solution nine out of 10.

Our primary use cases are for identity lifecycle management and identity governance.

It's a highly functional system and a very well rounded solution. The onboarding of applications is solid. Their user access reviews are very good. Their role-based model and identity life cycle stuff are solid. It's a very well rounded, strong product.

In terms of improvement, it's really just a matter of them getting more mature. It's a relatively new solution and they probably need to streamline a few of the processes as they mature. But there are not too many problems.

I have been using Saviynt for twelve months. 

The whole Saviynt model is a hosted solution by Saviynt, so they hosted in their environment and it's a cloud-based offering.

It's solid enough, it performs well.

I know our people have contacted their support and they found them to be quite responsive.

On one level there are not a lot of differences between Saviynt and IdentityIQ. They both try to do almost the same things. Both of those products address much the same marketplace, and they do it in slightly different ways, but only slightly different. They basically offer the same features, so they're very similar solutions.

The setup is as complex or straightforward as the customer needs it to be. It's generally easy to get started, but like any system, if the client is complex in requirements, then generally it takes a lot more effort to get set up. Saviynt is good if you've got fairly straightforward requirements. It goes in quickly and easily. But as soon as you get some variations and complexity from the customer, then that takes customization, which is always involved. That's not a criticism of the platform, it's just the nature of the project.

You would certainly need specialist skills to deploy the solution.

It's certainly a very worthwhile and solid product. I think organizations need to understand what they're trying to achieve before they start these projects. If they're looking for the range of things that Saviynt offers, then it is a very solid product.

I would rate Saviynt an eight out of ten. Nothing is a 10 and it's got some edges that need to smooth out as it matures. There are certain things that it doesn't do as elegantly as it could, but that's like most products, nothing's ideal. It's a very tameable product.

I've got no particular as to which features could be added. It's just a matter of how you customize it to meet requirements. If you can live within the boundaries of what comes out of the box, it's very simple and straightforward, but very few organizations do that. So, the ability to accommodate customization is always an area that needs to be focused on.