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Saviynt pros and cons

Vendor: Saviynt
3.7 out of 5
370 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Saviynt offers seamless integration with major enterprise systems like SAP, Microsoft, Adobe, and AWS.
It is highly functional and offers a comprehensive approach with effective onboarding of applications, solid user access reviews, and robust identity lifecycle management.
Dedicated platforms like Freshdesk provide a community for user engagement and learning resources, enhancing user support and education.
Saviynt's implementation process is notably straightforward and user-friendly, making it accessible for various organizational needs.
It includes advanced features like built-in access recommendations and risk-based access requests, streamlining processes and improving security measures.

CONS

Saviynt lacks the ability to customize based on customer needs, requiring users to return for every change.
The configuration and integration processes are complex, especially with custom applications and initial setup depending on company complexity.
The number of log retrieval capabilities is limited, only allowing a maximum of one hundred logs from the past twenty-four hours, causing issues with large data searches.
The hosted AWS cloud dependency affects the performance and stability as the number of users increases, complicating migration and maintenance.
There's a need for improvement in customer support and training, as the technical support team and the support services have notable shortcomings.
 

Saviynt Pros review quotes

MB
May 16, 2022
The workflow in Saviynt is easier compared to other tools. It's pretty straightforward.
reviewer1421280 - PeerSpot reviewer
Sep 16, 2020
The dedicated Freshdesk platform is a user community and a step in the right direction for offering learning resources.
Surya Sadhu - PeerSpot reviewer
Jan 12, 2024
Saviynt provides built-in access recommendations, while SailPoint IdentityNow offers access recommendations through a separate AI integration that requires additional licensing. Saviynt functions as a unified platform for various business operations, consolidating user and access data from multiple sources into a single platform. This allows for leveraging the same user base and data across different business functions, including access governance, privileged access management, data access governance, and third-party access governance. In contrast, SailPoint is a decoupled tool, requiring separate integration for managing access and permissions, especially for unstructured data. Saviynt's approach is more integrated and streamlined, providing a unified platform for access recommendations and various business operations.
Learn what your peers think about Saviynt. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Prakash Mantha - PeerSpot reviewer
Jul 8, 2024
The product's initial setup phase is easy.
reviewer1861941 - PeerSpot reviewer
Jun 26, 2024
The product's initial setup phase is simple.
SushantAggarwal - PeerSpot reviewer
Sep 2, 2022
It is a flexible tool because it works on JSON.
reviewer949410 - PeerSpot reviewer
Jul 26, 2020
It's a highly functional system and a very well rounded solution. The onboarding of applications is solid. Their user access reviews are very good. Their role-based model and their identity life cycle stuff are solid. It's a very well rounded, strong product.
SS
May 3, 2022
It's easy to manage and easy to use; a simple tool for end-users.
Amimesh Anand - PeerSpot reviewer
Apr 1, 2020
This product works well out of the box and if you don’t want to do a lot of configuration then this is the best tool.
NJ
May 13, 2022
It gives very good and in-depth knowledge about a particular identity. Everything is through a single click. We get to know the workflows related to a particular identity with a single click.
 

Saviynt Cons review quotes

MB
May 16, 2022
An area for improvement in Saviynt is that there's a limitation on the number of logs you can get from the past twenty-four hours. For example, if the data is huge, the tool can only give you a maximum of one hundred logs. You can't get any further than that. In the next version of Saviynt, however, you can get more logs and you'll see them inside the log rotation. For example, when you're trying to search inside the log, you can select a date range, and then you can search for a particular log. We haven't used that new log rotation feature yet, but it's included in the next release of Saviynt. Another area for improvement in the tool is that it doesn't have a server monitoring feature, so if your server has a high load, it should give you a warning. You're supposed to get an alert similar to what's being done in WebLogic. In WebLogic, we had a separate facility, but in Saviynt, that feature's missing.
reviewer1421280 - PeerSpot reviewer
Sep 16, 2020
The product lacks a broad user base which makes it difficult sometimes to find answers to questions about the product.
Surya Sadhu - PeerSpot reviewer
Jan 12, 2024
Both SailPoint IdentityNow and Saviynt have some bugs, but SailPoint is considered more mature with fewer bugs due to its longer establishment in the market since around 2005. SailPoint had its share of bugs in the early days, but they have resolved them over time, resulting in a stable product. Saviynt, on the other hand, was launched around 2013 or 2014 and is actively working to improve its product. Despite having some bugs, Saviynt is making progress and aims to build a stable product, but it is not there yet.
Learn what your peers think about Saviynt. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Prakash Mantha - PeerSpot reviewer
Jul 8, 2024
The product can improve the customer support offered to users since it is an area with shortcomings.
reviewer1861941 - PeerSpot reviewer
Jun 26, 2024
Considering the shortcomings of the tool, I would say that the training part of the product needs improvement.
SushantAggarwal - PeerSpot reviewer
Sep 2, 2022
The solution does not work very well as the number of users increases.
reviewer949410 - PeerSpot reviewer
Jul 26, 2020
In terms of improvement, it's really just a matter of them getting more mature. It's a relatively new solution and they probably need to streamline a few of the processes as they mature. But there are not too many problems.
SS
May 3, 2022
We sometimes experience performance issues when the solution fails to process the data between two different applications.
Amimesh Anand - PeerSpot reviewer
Apr 1, 2020
The biggest drawback is that for every change you want to make, you have to go back to them and ask for it.
NJ
May 13, 2022
It should support more customizations. In SailPoint, we can do many customizations, but we are not able to do that in Saviynt. For workflows and other things, we can only use what is already in place. Saviynt has a lot of scope for improvement on the customization part.