OneLogin by One Identity vs Saviynt comparison

One Identity and Saviynt are both solutions in the Identity Management (IM) category. One Identity is ranked #12 with an average rating of 8.5, while Saviynt is ranked #5 with an average rating of 7.3. One Identity holds a 0.9% mindshare in IAM, compared to Saviynt’s 8.8% mindshare. Additionally, 100% of One Identity users are willing to recommend the solution, compared to 78% of Saviynt users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Apr 6, 2025

OneLogin by One Identity and Saviynt both compete in the identity and access management domain. While OneLogin emphasizes user-friendliness and simple integration with Active Directory, Saviynt has an upper hand with its deep enterprise system integrations, making it suitable for complex environments.

Features: OneLogin stands out with single sign-on, multifactor authentication, and user provisioning. Its simplicity and streamlined onboarding process, along with central access through a single pane of glass, make it appealing for users who prioritize ease of use. Saviynt, on the other hand, offers comprehensive identity workflows, access governance, and detailed reporting, catering to enterprises requiring thorough compliance management.

Room for Improvement: OneLogin users express a need for more pre-built connectors, enhanced user management features, and more robust support, especially outside standard business hours. Saviynt can improve in customization and technical support, with users calling for more robust logs, better server monitoring, and simplified setup procedures.

Ease of Deployment and Customer Service: OneLogin is known for its straightforward deployment in public cloud environments, with generally positive customer service experiences, although some concerns have been raised following its acquisition. Saviynt offers flexibility with public, private, and hybrid cloud options and is recognized for professional service quality comparable to OneLogin.

Pricing and ROI: OneLogin is regarded as affordable, especially in the educational sector, although users report price increases post-contract. It offers significant ROI through time savings. Saviynt, while more expensive, provides a cost-effective pay-as-you-go model, highlighting its extensive capabilities that justify the investment. Both solutions enhance security and streamline operations, delivering notable ROI.

To learn more, read our detailed OneLogin by One Identity vs. Saviynt Report (Updated: April 2025).

Buyer's Guide

OneLogin by One Identity vs. Saviynt

April 2025

Download the complete report

Helped 849,190 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Omada Identity

Mindshare comparison

As of April 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.3%, down from 3.4% compared to the previous year. The mindshare of OneLogin by One Identity is 0.9%, down from 1.3% compared to the previous year. The mindshare of Saviynt is 8.8%, up from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity Management (IM)

Featured Reviews

Pernilla Hulth

IAM Project Manager (Independent) at a retailer with 10,001+ employees

The interface is easy to use and gives you a solid overview

The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.

Read full review

Pete Snell

IT Director at Florida State College at Jacksonivlle

Staff and students can now reset their passwords using their enrolled two-factor device as the authentication mechanism

We've been a OneLogin customer for several years now. While I like the platform, there have been some challenges. A great example is the amount of work needed with that webhook for the enrollment user experience. This functionality is native to some competing products. That's one area where we've leaned on our account rep over the years. They shouldn't rely on the customer to make this experience better. This is one feature request that hasn't been implemented yet. At the same time, they've implemented other features we've requested. One is the ability to use a personal email address as a factor. Initially, they didn't have that. We pushed hard on our account team for about two years before it was finally released. It's a give-and-take. Some of the product's features aren't perfect, but we've had some success pushing fixes to the development team that needs to happen. They've done a decent job. However, there are some fixes that they don't have an interest in. A lot of what I described was before OneLogin was acquired by Quest/One Identity. Things have changed. It doesn't feel like they're driving the product as OneLogin was. It may be because it's a new product to them, and they're still trying to get the lay of the land, process feature requests, etc., but it's not moving as fast as before. We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications. The issues have high visibility. It's gotten better, but it's still there. It raises questions about whether One Identity can support the platform they've acquired. How are they enhancing the product? And how are they supporting the product and the service in the future? Those are two essential questions. There are also lots of nice-to-haves, but that's the case with any product.

Read full review

VinayM

Senior Solutions Expert - CIS at Peristent Systems

Used for IAM, IGA, MFA, SSO, and access management

The technical support team's response time could be improved. After the implementation, Saviynt should provide good support to their customers. While migrating from legacy applications to the cloud, Saviynt has many bugs. The lift and shift are not very seamless. There are a lot of customizations to be done and some development is required. From the migration point of view, the solution is a little buggy.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."

"Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities."

"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."

"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."

"User-friendly solution."

"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."

"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."

"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."

More Omada Identity pros

"Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had."

"Documentation."

"Simplicity is the most valuable part of OneLogin."

"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."

"The directory integration and SCIM provisioning are probably the best features compared to competitors."

"Ease of integration with AD."

"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."

"The solution allows the user to search logs based on a specific time."

More OneLogin by One Identity pros

"It gives very good and in-depth knowledge about a particular identity. Everything is through a single click. We get to know the workflows related to a particular identity with a single click."

"Saviynt provides built-in access recommendations, while SailPoint IdentityNow offers access recommendations through a separate AI integration that requires additional licensing. Saviynt functions as a unified platform for various business operations, consolidating user and access data from multiple sources into a single platform. This allows for leveraging the same user base and data across different business functions, including access governance, privileged access management, data access governance, and third-party access governance. In contrast, SailPoint is a decoupled tool, requiring separate integration for managing access and permissions, especially for unstructured data. Saviynt's approach is more integrated and streamlined, providing a unified platform for access recommendations and various business operations."

"Saviynt has better integration with enterprise systems like SAP, Microsoft, Adobe, and AWS."

"Saviynt has a lot of potential with many features available for users."

"The most valuable aspect of Saviynt is its market acceptance."

"Saviynt risk-based access requests and intelligent access controls have made a significant impact on our company."

"Considering the initial cost and the basic features, this is a good solution that provides integration with both on-premise and cloud applications."

"The product's initial setup phase is easy."

More Saviynt pros

Cons

"They need to improve the cost for small companies."

"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."

"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."

"The architecture of the entire system should also be less complex. The way they process the data is complex."

"The reporting on the warehouse data and the import process both have room for improvement."

"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."

"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"

"The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience."

More Omada Identity cons

"having a RESTful implementation instead of RPC would have been more desirable."

"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."

"OneLogin needs to increase the number of connectors available out of the box to connect to the different endpoints. The number of out-of-box connectors should be increased."

"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."

"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."

"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."

"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."

"I'd like OneLogin to have a customization section that displays the company's offerings, categorized by different topics."

More OneLogin by One Identity cons

"The custom application integration is a little complex, and this tool doesn't provide so many plugins or additional applications."

"UI and support could be improved. The frequent updates and version changes can be disruptive for large organizations. Not every month, a large organization can go with the changes. Saviynt needs to consider this carefully."

"Both SailPoint IdentityNow and Saviynt have some bugs, but SailPoint is considered more mature with fewer bugs due to its longer establishment in the market since around 2005. SailPoint had its share of bugs in the early days, but they have resolved them over time, resulting in a stable product. Saviynt, on the other hand, was launched around 2013 or 2014 and is actively working to improve its product. Despite having some bugs, Saviynt is making progress and aims to build a stable product, but it is not there yet."

"It should support more customizations. In SailPoint, we can do many customizations, but we are not able to do that in Saviynt. For workflows and other things, we can only use what is already in place. Saviynt has a lot of scope for improvement on the customization part."

"The main difficulty was the integration process itself. But we were able to kind of work through it and fix it. We tried integrating with our HR system and other IBM solutions, like Microsoft Identity Management."

"The product's stability is not easy to maintain."

"According to feedback I've received, some users prefer SailPoint over Saviynt in real complex environments. SailPoint has its provisioning platform. Complex integrations may pose challenges in scenarios like a large bank with thousands of users, making SailPoint a preferred choice for some."

"Saviynt cannot customize based on customer needs."

More Saviynt cons

Pricing and Cost Advice

"Omada Identity is very reasonably and competitively priced."

"There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."

"It is not cheap. None of these solutions are cheap, but we have good pricing at least for now from a licensing perspective."

"Omada is expensive."

"Being Dutch, I can only say that it is extremely expensive, but all software products are expensive. If you have 38,000 users, then even one dollar or one euro per person would amount to a significant amount of money. Because of the high number of users, anything gets expensive very fast here."

"It is expensive. Fortunately, I had a very good procurement manager on my side, but they are expensive. The closest competitors are also very expensive. You get a full-fledged solution that can do everything you dream of, but you pay for everything."

"The pricing for Omada Identity is fair."

"Omada isn't cheap or expensive. The licensing model is flexible. I've only had limited interactions with the Omada sales team, but they were positive. They don't sell the customers more licenses than they need. It's important to accurately forecast future usage. For example, we have many licenses that we don't use because we don't have the identities yet. We pay extra, which isn't good."

More Omada Identity pricing and cost advice

"Surprisingly expensive given the price of on-premise solutions."

"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."

"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."

"The price of the licensing is fine."

"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."

"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."

"The pricing and licensing are reasonable. It is much cheaper than other products."

"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."

"The solution has a pay-as-you-go licensing model, and you can subscribe monthly or yearly."

"If you are investing in securing your data and avoiding any non-compliance issues, then yes, it is certainly recommended. To put it plainly, if you're willing to pay fines and aren't concerned about the misuse of data, then there might not be a problem. However, if you intend to safeguard the data of your employees, vendors, and customers, it becomes crucial. In this context, managing data security requires preventive and detective measures, such as enforcing segregation of duties and regularly reviewing permissions. Throughout an individual's life cycle within an organization or customer life cycle, various access permissions are granted. Without taking action on these permissions, there is a risk of exposure later on. If individuals retain access after leaving the organization, it poses a serious security threat. Implementing solutions like Saviynt can address these challenges, ensuring continuous access review, generating reports, alerts, and identifying potential risks."

"Saviynt's pricing is acceptable and licensing costs are yearly."

"Saviynt's pricing is reasonable."

"The price of the license for this product is quite expensive."

"We are not into the licensing part. The clients take care of the licensing part."

"The pricing is comparable to Azure Entra ID. Kind of the same"

"The product is less expensive than one of the competitors."

More Saviynt pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Identity Management (IM) solutions are best for your needs.

See recommendations

849,190 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

13%

Manufacturing Company

Government

Computer Software Company

25%

Financial Services Firm

Retailer

Government

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Omada Identity Cloud?

As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...

See all answers

What is your experience regarding pricing and costs for Omada Identity Cloud?

They are positioned at a good price point. They are lower than some of their competitors.

See all answers

What needs improvement with Omada Identity Cloud?

The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...

See all answers

What do you like most about OneLogin by One Identity?

OneLogin is efficient.

See all answers

What needs improvement with OneLogin by One Identity?

There have been some outages over the years. The uptime has not been great recently, with some outages lasting six, s...

See all answers

What is your primary use case for OneLogin by One Identity?

We use OneLogin by One Identity to provide SAML authentication and single sign-on for all of our SaaS apps.

See all answers

What do you like most about Saviynt?

It is very easy to use. It addresses most of the trends in identity governance and risk management.

See all answers

What is your experience regarding pricing and costs for Saviynt?

Saviynt is very affordable compared to its competitors. It is cloud-based, making it significantly cheaper than on-pr...

See all answers

What needs improvement with Saviynt?

We are in the deployment stage, so it's too early to determine specific improvement areas. However, bringing more peo...

See all answers

Comparisons

SailPoint Identity Security Cloud vs Omada Identity

Compared 31% of the time

Microsoft Entra ID vs Omada Identity

Compared 21% of the time

One Identity Manager vs Omada Identity

Compared 7% of the time

SAP Identity Management vs Omada Identity

Compared 5% of the time

Ping Identity Platform vs Omada Identity

Compared 4% of the time

More Omada Identity Competitors

Microsoft Entra ID vs OneLogin by One Identity

Compared 23% of the time

Okta Workforce Identity vs OneLogin by One Identity

Compared 13% of the time

LastPass vs OneLogin by One Identity

Compared 12% of the time

Auth0 vs OneLogin by One Identity

Compared 10% of the time

One Identity Manager vs OneLogin by One Identity

Compared 7% of the time

More OneLogin by One Identity Competitors

SailPoint Identity Security Cloud vs Saviynt

Compared 37% of the time

Microsoft Entra ID vs Saviynt

Compared 15% of the time

Okta Workforce Identity vs Saviynt

Compared 8% of the time

CyberArk Privileged Access Manager vs Saviynt

Compared 7% of the time

Ping Identity Platform vs Saviynt

Compared 4% of the time

More Saviynt Competitors

Product Reports

Buyer's Guide

Omada Identity

April 2025

Download Omada Identity product report

Buyer's Guide

OneLogin by One Identity

April 2025

Download OneLogin by One Identity product report

Buyer's Guide

Saviynt

March 2025

Download Saviynt product report

Also Known As

Omada Identity Suite, Omada Identity Cloud

OneLogin, OneLogin Workforce Identity

No data available

Overview

Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.

Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.

What are the critical features of Omada Identity?

Identity Lifecycle Management: Automates the process of creating, updating, and deactivating user identities throughout their lifecycle.
Access Governance: Ensures that users have appropriate access rights, enabling continuous monitoring and recertification of access.
Compliance Reporting: Provides comprehensive reporting capabilities to demonstrate compliance with regulatory requirements.
Role-Based Access Control (RBAC): Simplifies the assignment and management of access rights based on user roles within the organization.
Self-Service Access Requests: Empowers users to request access to resources through a user-friendly portal, reducing administrative burden.
Integration Capabilities: Seamlessly integrates with various systems, applications, and data sources for unified identity and access management.

What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?

Improved Security: By ensuring that only authorized users have access to sensitive information, Omada Identity enhances overall security posture.
Regulatory Compliance: Helps organizations meet compliance requirements by providing detailed audit trails and reporting features.
Operational Efficiency: Automates routine identity management tasks, reducing manual effort and freeing up IT resources for strategic initiatives.
User Productivity: Streamlines access management processes, enabling users to quickly obtain the resources they need to perform their jobs.
Reduced Risk: Minimizes the risk of data breaches and insider threats by enforcing strict access controls and continuous monitoring.

Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.

Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.

In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.

Omada

OneLogin by One Identity is a cloud-based access management solution for the modern enterprise. It delivers secure access for every user, every app and every device to meet an organization’s Workforce and Customer and Identity and Access Management (CIAM) needs.

OneLogin provides secure single sign-on, multi-factor authentication (supporting a wide array of passwordless authentication factors), adaptive authentication, desktop-level MFA, directory integration with AD, LDAP, G Suite and other external directories, identity lifecycle management and much more. OneLogin advanced authentication capabilities provide multi-layer, context aware and risk-based protection, minimizing the most common attacks and resulting in increased security, a frictionless user experience, and compliance with regulatory requirements. Furthermore, OneLogin’s user-friendly interface and streamlined design make it easy for end users and IT administrators to navigate the platform and remain productive.

One Identity

Saviynt is an intelligent, cloud-first identity governance & access management solution. The solution is designed to help organizations quickly scale cloud initiatives and solve security and compliance challenges. Saviynt offers identity governance, granular application access, cloud security, and privileged access to secure your company’s ecosystem and provide a seamless user experience.

Saviynt Features

Saviynt has many valuable key features. Some of the most useful ones include:

Mobile enablement: Saviynt provides a powerful mobile app to manage business operations such as initiating a request, managing approvals, completing certifications, viewing dashboards, and taking actions in a timely manner.

Scalability and Flexibility: Saviynt is built for enterprise scale & flexibility with an industry-leading cloud architecture.

Cloud-based: Saviynt provides you with the ability to quickly deploy and seamlessly integrate with multiple critical applications within your environment to manage risks effectively.

Rapid application & identity onboarding: With Saviynt application and identity onboarding is easy. Saviynt offers pre-built templates and discovery of unmanaged assets & applications to help speed up the process.

AI & ML powered identity analytics: By leveraging the power of AI and machine learning, Saviynt is able to identify risk and duplicate identities, and can also close access gaps.

Actionable insights: Saviynt provides actionable insights for identity management, compliance, and security via the Control Center.

Saviynt Benefits

There are several benefits to implementing Saviynt. Some of the biggest advantages the solution offers include:

Frictionless access requests: With Saviynt you can request access from anywhere, at any time.

Policy violation and SoD conflict detection: Saviynt helps your organization prevent risky access by understanding violations and conflicts for any request.

Governance: Saviynt provides governance for all human and machine identities – including third parties.

Easier provisioning: Saviynt enables you to automate lifecycle tasks in order to make cross-application provisioning easier and more efficient.

Out-of-the-box rulesets: With Saviynt’s out-of-the-box rulesets, you can automatically connect security roles to security tasks.

User friendly: Saviynt is designed with a modern web interface and has a mobile app and browser plug-in along with a ServiceNow app to make it easy to use.

Reviews from Real Users

Below are some reviews and helpful feedback written by Saviynt users.

An Identity and Access Management Specialist at a non-tech company states, "The dedicated Freshdesk platform is a user community and a step in the right direction for offering learning resources. Saviynt has a lot of potential with many features available for users."

A Principal Consultant at a tech services company says, "It's a highly functional system and a very well rounded solution. The onboarding of applications is solid. Their user access reviews are very good. Their role-based model and their identity life cycle stuff are solid.”

PeerSpot user Amimesh A., Senior Associate at a tech services company, mentions, “The most valuable feature is the ease of implementation. This product works well out of the box and if you don’t want to do a lot of configuration then this is the best tool. The reporting features are good.”

Irappa H., Manager at a computer software company, comments, “The most valuable features are the workflows and certification.”

Saviynt

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.

Shell, McKesson, Kimberly-Clark, Ingram Micro, Intermountain Health Care, Forterra, CoreLogic

Buyer's Guide

OneLogin by One Identity vs. Saviynt

April 2025

Free Report: OneLogin by One Identity vs. Saviynt

Find out what your peers are saying about OneLogin by One Identity vs. Saviynt and other solutions. Updated: April 2025.

DOWNLOAD NOW

849,190 professionals have used our research since 2012.

See our OneLogin by One Identity vs. Saviynt report.

See our list of best Identity Management (IM) vendors and best User Provisioning Software vendors.

We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.