We are based in Mexico and our primary use case of SnapLogic is for ETL work. We transfer data from one point to another and depending on requirements, we modify for better results and then report to our clients. We have two types of layers; regular raw ingestion and transformation. We have our own homegrown ETL process where we do a lot of our ingestion process. We use both solutions depending on what is required. SnapLogic is our main solution. I'm a developer and we are customers of SnapLogic.
Developer at Tyson
Doesn't require lots of code, is user-friendly and can manage large quantities of data
Pros and Cons
- "You can use other languages, such as Python, and easily connect to other systems."
- "Ultra Pipelines provides real-time ingestion but it needs some adjustment."
What is our primary use case?
What is most valuable?
SnapLogic is very user-friendly. There's not a lot of code, it's mainly snaps. It also gives you the opportunity to use other languages, such as Python, and to easily connect to other systems. If there isn't a snap that fits your needs, you can always use snaps that let you code pretty much any language you need. One of the cool things is that SnapLogic tries to stay up to date on all of the new snaps and all of the new logics available. We're able to manage a large amount of data through SnapLogic.
What needs improvement?
Ultra Pipelines is great in terms of real-time ingestion and real-time jobs but it needs some adjustment. Also, you get the application and enough sources but they don't really ask the correct questions on how to handle the resources and provide the correct information to our team in order to avoid any system problems. We've been seeing some latencies now and then due to the nodes that we currently have available, and due to the lack of knowledge on our SnapLogic Pipelines. In addition, there are snaps we don't need but that affect the latency of the work and I'd like to see some training videos so our developers can have the best practices on how SnapLogic should be used.
For how long have I used the solution?
I've been using this solution for three years.
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What do I think about the stability of the solution?
The stability isn't too bad. We've had some issues with the escalation process, but not something that's affected our work. There seem to be some things that need to happen through the whole process, and it might require getting together with the SnapLogic developers to get a complete understanding of what we might be doing incorrectly, or gaining sufficient knowledge so that we can make sure we follow each step accurately.
Some of the jobs that we had scheduled were killed and we weren't really able to see what they were or to notify the team that managed those SnapLogic Pipelines. We needed to ensure they were properly run, or executed in the correct format after we had implemented the upgrade. It was a misunderstanding of how the process works.
What do I think about the scalability of the solution?
Scaling took us a little extra time. We worked through it but we needed to get a better understanding of what we were doing as a team in terms of the configuration and the setup and that took some time.
How are customer service and support?
Customer support is very helpful and they respond quickly.
How would you rate customer service and support?
Positive
How was the initial setup?
I wasn't fully involved in the setup. We have it in the cloud, installed on AWS and we have it installed on GCP. My team says that the initial setup is pretty easy and there is good documentation available. Deployment takes a couple of hours because we do some testing. Upgrading takes a couple of minutes and there's no problem when that happens, we're not even aware of it.
What other advice do I have?
It's important to test everything you're doing and ask any and all questions so that you're fully prepared for any issues that might arise during installation or testing.
I rate this solution eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
The EDI format and performance need to be improved
Pros and Cons
- "The vendor handles the maintenance of the solution"
- "The biggest issue we have faced in our company with SnapLogic is regarding the EDI format"
What is our primary use case?
In our company, we used the solution to build a SnapLogic pipeline in a non-production environment. Presently, our company is releasing it to the production environment. We have used SnapLogic in our organization for integrations. An EDI pipeline is built first, and then SnapLogic is utilized to convert EDI format to JSON and vice versa.
Leveraging the internal systems in our company we are connecting to the SnapLogic API and sending the data, and then the converted files are obtained from SnapLogic.
What needs improvement?
The biggest issue we have faced in our company with SnapLogic is regarding the EDI format. For instance, suppose if 20 EDIs are shortlisted then SnapLogic will convert and provide only those specific 20 EDIs. If a new version of EDI arrives later or if there is a need to use a different existing EDI version, then you need to get back to SnapLogic and complete the setup before initiating the pipeline.
For how long have I used the solution?
I have been using SnapLogic for a year.
What do I think about the stability of the solution?
I would rate the performance of the solution as two out of ten.
What do I think about the scalability of the solution?
Our company hasn't yet deployed the solution at the production end, so there are no active users. Due to its poor performance, our company is concerned about SnapLogic's scalability. Our organization adopted the solution's normal pipeline instead of the Ultra pipeline; the scalability of the normal pipeline is quite low. I would rate the solution's scalability as two out of ten.
How are customer service and support?
When communicating about the issues with the support team, they recommend using the Ultra pipeline, but it's too late for our company now, they should have suggested it earlier. I would rate customer support a two out of ten.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
In our organization, we had an internal EDI platform developed using MapForce, but there were some drawbacks, so we shifted to SnapLogic. Before shifting to SnapLogic, our company also tried to use Jitterbit, but it wasn't suitable for us.
How was the initial setup?
After setting up the pipeline for SnapLogic in our company, we found multiple bugs when the conversion process was initiated. The deployment process of the solution was complex.
One of the partners of SnapLogic was assigned to our company to assist in setting up the conversion pipelines; we did not have a good experience with the partners, and they were not friendly or gracious. SnapLogic recommends that a third party assist with the deployment. In our organization, the entire deployment process, including the pipeline building, took more than a year. The vendor handles the maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
From the ROI perspective, the price is extremely high. I would rate the pricing as one out of ten.
Which other solutions did I evaluate?
Presently, in our company, we are building an internal EDI conversion tool, we are planning to switch from SnapLogic to this internal product.
What other advice do I have?
In our company, we use the cloud version of SnapLogic as a SaaS platform, and additionally, Microsoft Azure is used as the cloud provider.
If the EDI conversion pipelines had been built properly, we could have implemented the solution in three months. Our company had to wait a year for the product setup to be completed. Based on my experience, I would not recommend SnapLogic to others. I would overall rate SnapLogic as two out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jun 3, 2024
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October 2024
Learn what your peers think about SnapLogic. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
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Simplicity of use, everything is in one place, and priced competitively
Pros and Cons
- "The API architecture makes it easy for orchestration."
- "I am looking for more scheduling options. When it comes to scheduling, there are different tools in the market."
What is our primary use case?
We are using it for ETL and application integration.
What is most valuable?
The simplicity of the tool and the wide availability of connectors or snaps are most valuable to me. The API architecture makes it easy for orchestration.
What needs improvement?
I am looking for more scheduling options. When it comes to scheduling, there are different tools in the market.
For how long have I used the solution?
I have been working with SnapLogic for the past four years.
What do I think about the stability of the solution?
I have found SnapLogic to be stable.
What do I think about the scalability of the solution?
I have found SnapLogic to be scalable.
How are customer service and support?
Technical support is very responsive and great.
Which solution did I use previously and why did I switch?
I worked with Informatica. The cost with SnapLogic is better. With Informatica, I have to get the application integration as a separate license, but with SnapLogic I can get it all in one place for one price.
How was the initial setup?
When it is a marketplace, it is seamless, but when it is on our own infrastructure, it involves the launching of the node configurations. If it is a general installation, I do not think it is complex.
What's my experience with pricing, setup cost, and licensing?
The pricing is better than Informatica and the license is renewed on an annual basis. The price depends on the volume of the data and the infrastructure you are choosing.
What other advice do I have?
I would rate SnapLogic a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director - Digital Media and Data Products at a retailer with 10,001+ employees
Provides integration capabilities. Builds prototypes and MVPs.
Pros and Cons
- "An important tool for building prototypes and MVPs than can seamlessly turn into production jobs"
- "Connecting to data behind enterprise firewalls has been tricky."
What is most valuable?
- Fast deployment
- Very flexible integration capabilities
- An important tool for building prototypes and MVPs than can seamlessly turn into production jobs
- Easy automation of interdependent data workflows
How has it helped my organization?
- My teams can connect to new partners and data sources in hours, not days.
- We complete more work and integrate faster, allowing us to prove ROI quicker on new ideas.
- Provides independence from other support teams, where my work may not be a priority.
- Has created a tool to answer “what if” questions quickly.
- Faster design of new products.
What needs improvement?
Connecting to data behind enterprise firewalls has been tricky, but for reasons that SnapLogic cannot always control.
For how long have I used the solution?
I have used SnapLogic for three years.
What do I think about the stability of the solution?
We have had above 99% uptime over the three year span.
What do I think about the scalability of the solution?
There have been no scalability issues.
How are customer service and technical support?
Support is A+. The support has been a key reason why we continue to use SnapLogic.
Which solution did I use previously and why did I switch?
We have several internal tools to accomplish what SnapLogic provides. They range in maturity and usefulness, but ultimately they all have trouble with one piece of the puzzle. In terms of connecting to our many third-parties, for example, SnapLogic was the most flexible and provides the fastest path to production.
How was the initial setup?
The setup is seamless. It just involves a few phone calls and some training. The interface can take a few hours to get comfortable with. While the GUI looks simple, proactive technical problem solvers are needed to really shine.
What's my experience with pricing, setup cost, and licensing?
They have pricing/usage tiers that are easy to move up or down. Forecasting use was not something I spent time on.
Which other solutions did I evaluate?
I evaluated MuleSoft, Informatica, and internally built tools.
What other advice do I have?
If you have real issues to solve, simply get started. The time to observe SnapLogic’s ability to solve your problems will be equal or less than doing traditional vendor vetting/investigations.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Engineer at a computer software company with 1-10 employees
Scalable, and stable, but lacks an inbuilt protocol mechanism
Pros and Cons
- "SnapLogic is an IPA tool that leverages a low code environment to connect to multiple sources, extract data, and store it in Azure data lake."
- "SnapLogic should have some inbuilt protocol mechanism in order to speed up."
What is our primary use case?
I was utilizing Azure Data Lake block storage as a data lake, and I was performing numerous source extractions from various sources and transferring them to the data lake.
How has it helped my organization?
The client has seen great benefits from this particular project and its use of the SnapLogic tool, which they plan to continue to use for the next two years. They are pleased with the subscription and the associated cost.
What is most valuable?
SnapLogic is an IPA tool that leverages a low code environment to connect to multiple sources, extract data, and store it in Azure data lake. SnapLogic is a low-code, low-investment solution that required me to design best practices and orchestration rules for multiple data pipelines.
What needs improvement?
SnapLogic should have some inbuilt protocol mechanism in order to speed up.
Each snap is expensive if requested on a one-off basis; however, it may be wiser not to opt for a review unless absolutely necessary. In such cases, there is no need to pay for the review.
For how long have I used the solution?
I have been using the solution for three and a half years.
What do I think about the stability of the solution?
The SnapLogic platform has very little downtime. I have only encountered one technical issue with the solution's environment that took 24 hours to resolve. Since I am a developer, the support system was slower than the production one from the SnapLogic side, as it is hosted on the SnapLogic cloud. Otherwise, I have not encountered any issues.
What do I think about the scalability of the solution?
The client initially purchases a certain amount of load, as with any AWS or cloud service. When demand increases, elasticity can be added by making an additional payment. The solution is scalable.
How was the initial setup?
The initial setup is a five out of ten, so if the staging layer, target, and permissions are all in place when we begin work on a project, then it should take no more than two weeks to deploy.
What about the implementation team?
The implementation is completed in-house.
What's my experience with pricing, setup cost, and licensing?
We employed the incremental model of development, starting with the bare minimum load and system requirements. As the project progressed, we increased the bandwidth accordingly. When the further expansion was needed, we provided the client with a valid case study to justify the increased request. We further discussed what additional elements would be added and how they would affect the bandwidth. By scaling the solution incrementally the cost is controlled and more beneficial to the client.
What other advice do I have?
I give the solution a seven out of ten.
The SnapLogic platform is enhanced by the use of a snap called Map or snap, which is believed to be powered by IRIS Intelligence. Understanding how these snap works are essential for mastering the SnapLogic platform.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Snaplogic architect / Senior tecnical consultant at a tech services company with 201-500 employees
An intuitive and effective solution for syncing large amounts of data
Pros and Cons
- "The solutions ability to connect "snaps" or components to the graphic user interface is very intuitive, prevents errors, and makes implementations easy."
- "The solution could improve its API management."
What is our primary use case?
Our company is a partner and uses the solution as our main tool for client integrations.
The solution works for any sized company to integrate HR, financial, and operational processes that sync data between databases for ETO transformations.
The solution is effective at syncing data between different sources and targets including Snowflake and other data warehouse systems.
We also use the solution to build many asynchronous and synchronous APIs that serve as the backend for systems and are easy to maintain.
How has it helped my organization?
The solution has solved many problems for our customers and has improved their operations.
For one use case, a Canadian company deploys the solution to provide APIs for their web publications.
For another use case, a UK company deploys the solution to provide synchronous integration between Salesforce and their own legacy on-premises systems to ensure there are no gaps in data.
For a third use case, a large cable operator in the US uses the solution to easily migrate data warehousing from Redshift to Snowflake.
What is most valuable?
The solutions ability to connect "snaps" or components to the graphic user interface is very intuitive, prevents errors, and makes implementations easy.
The patterns, API management, and account encryption are really good when building a flow for integration.
The dashboard is a great feature that highlights any real-time errors or activity and includes three months of statistics.
What needs improvement?
The solution could improve its API management.
For how long have I used the solution?
I am a certified architect who has been using the solution for five years.
What do I think about the stability of the solution?
The solution is really stable with no issues.
We used to have issues with releases in the last three years all releases have been stable and free of errors.
What do I think about the scalability of the solution?
The solution is elastic and scalable by asking for more resources in the cloud or enhancing ground resources to make them more powerful.
How are customer service and support?
Support was not very good in the beginning but has improved over time as support staff has become more experienced. I am satisfied with the answers I get from support.
There is some room for improvement but overall support is medium.
I rate support an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is really simple compared to other tools and technologies. It takes about ten minutes to complete automatic migrations. There is also an option to utilize other tools such as GitHub to directly sync code between environments.
There are multiple deployment choices that are based on the data and endpoints.
The full cloud option is maintained by the solution with execution machines that sit in the cloud and require no maintenance.
If you want to maintain the execution machines and call notes, you have the option to use the solution on-premises behind your firewall.
The hybrid architecture is a combination of the cloud and on-premises deployment options.
What about the implementation team?
Our company implements the solution for customers.
The solution itself is reliable so success depends on developers building and properly testing their projects.
Projects that are built correctly require little maintenance and manage themselves or require one person at most. Extremely complex projects might require management by one to five people.
What was our ROI?
None of our clients have moved away from the solution so the ROI must be good. Some clients have been using the solution for eight years.
Which other solutions did I evaluate?
The solution has made building and deploying much simpler than MuleSoft and is a better option for moving large amounts of data.
MuleSoft is faster for building APIs which is its main function.
What other advice do I have?
The solution used to be CTO based but now has a wider field of implementation so there is no limitation to how or where you can use it.
The solution is suitable for any kind of organization. Before implementing, ask an experienced consultant about the solution's benefits and how it might be a good fit to your architecture and needs.
I rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Software Engineering Manager at a transportation company with 10,001+ employees
Simple to use and scalable but isn't ideal for complex processing
Pros and Cons
- "The solution is easy to implement and easy to use. It's basically just drag and drop."
- "The solution isn't ideal for complex processing or logic. We use another solution for that."
What is our primary use case?
We primarily use the solution for integrating different applications. It's very flexible and we can use it as either a database or just a set of cloud-based applications.
How has it helped my organization?
Creation of re-usabe components,ease of use and hybrid integration (Groundplex and Cloud) makes Snaplogic a better player in the market.
What is most valuable?
We're able to use the solution as a hybrid deployment. It's one of the solution's main advantages. You can also have multiple applications connected.
We can integrate multiple solutions, including Jira.
We have a semantic layer and are able to pull all the data from different applications using APIs.
The solution is easy to implement and easy to use. It's basically just drag and drop.
The user interface is very simple. It's easy for anyone to pick up and adopt.
What needs improvement?
The solution isn't ideal for complex processing or logic. We use another solution for that.
I'm not sure if this solution can integrate with Docker, but if it can't they should work to make this possible as Docker makes it easy to get huge amounts of data and has very good policies.
For how long have I used the solution?
I've been using the solution for six months.
What do I think about the stability of the solution?
The stability of the solution is very good. It's why we are using it. We haven't experienced any bugs or glitches that would make us concerned that the solution isn't stable.
What do I think about the scalability of the solution?
The scalability is good, but it's much more scalable on the cloud. It's plug and play and is usable as soon as we move and upload our data. It may take a bit of configuration, but it's definitely scalable with a few easy adjustments.
How are customer service and technical support?
We've never contacted technical support. Our company is able to manage issues internally and has team members that troubleshoot problems.
Which solution did I use previously and why did I switch?
We do also use Informatica, and if we need to do complex processing or logic, including machine logic, we use that instead of SnapLogic. Combining these two tools creates quite an advantage for us. SnapLogic has a lot of reusable components in the pipeline and integrating the two together makes for a quite scalable solution.
How was the initial setup?
The initial setup of the solution is very easy. We didn't find any complexities.
We have CSV leaders and have continuous integration for continuous deployment. We put all of our pipelines into the central system and go into production.
The time it takes to deploy the solution depends on the company. The volume of data, latency, or other factors will dictate the amount of time it will take.
What about the implementation team?
We have our own in-house team that handles the implementation.
What other advice do I have?
We use the solution on a daily basis.
I'd advise other companies that if it's combined with other tools it will make for a very strong solution.
I'd recommend the product. We already have clients on it and many of our team members have tested it.
I'd rate the solution six out of ten overall, simply because, as a solution, it's still growing. It's not mature yet. If it had simpler logic processing, I'd probably bump it up to an eight. It's easy to use, scalable and reusable and it's overall a great product.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technology Product Manager at Services Related Consulting Ltd
Provides ease of use, but it needs more AI capabilities
Pros and Cons
- "The product is easy to use and has many connectivity options."
- "They should expand in terms of features for SaaS-based market requirements in different sectors."
What is our primary use case?
We use SnapLogic to connect APIs for effectively transferring and integrating data across multiple systems.
What is most valuable?
The product is easy to use and has many connectivity options.
What needs improvement?
They should expand in terms of features for SaaS-based market requirements in different sectors similar to Dell Bumi, AbLogic, Azure, Google, Oracle, etc. There could be more AI capabilities included in the product.
What do I think about the stability of the solution?
I haven't come across any downtime issues.
What do I think about the scalability of the solution?
The product is scalable as per customers' infrastructure requirements.
How was the initial setup?
The user interface is friendly for initial setup. It is a low-code and very intuitive platform.
What's my experience with pricing, setup cost, and licensing?
The license model is based on consumption. They charge for the number of connectors.
What other advice do I have?
I rate SnapLogic a six out of ten. If you have a cloud-based business requirement, you should go for it. But, if your business requires multiple integration tooling, look for other options.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Hello,
My name is Badrish, I am working as a Technology Architect in the Integration practice, Cognizant Technology Solutions US Corp.
Currently I am in process of studying different industry leading iPaaS products and making a comparative analysis so that we could recommend a right product stack to our customers
I have been going through SnapLogic public /social blogs and have registered myself for a trial account so that I get more familiar with some handson exercises
Meanwhile I do have following questions on SnapLogic Enterprise Integration Cloud
1) What are the different subscription models SnaplLogic offer? Is the information in the link correct? www.g2crowd.com
2) If the answer in above link is right, can you please elaborate? What defines a Mid Market & Enterprise -a) Scalability factors? b) Access to number of snaps? c) Snap capabilities? d) Number of transactions?
3) I understand Snaplex is the data processing engine of the SnapLogic Elastic Integration Platform. Do customers have flexibility to deploy any number of Snaplexes (Cloud/Ground)? What is the cost factor associated? Does it rely on AWS infrastructure and customers need to any additional cost for AWS?
Curious to hear from you. Thanks in Advance!
Regards,
Badrish