What is our primary use case?
Our company is a partner and uses the solution as our main tool for client integrations.
The solution works for any sized company to integrate HR, financial, and operational processes that sync data between databases for ETO transformations.
The solution is effective at syncing data between different sources and targets including Snowflake and other data warehouse systems.
We also use the solution to build many asynchronous and synchronous APIs that serve as the backend for systems and are easy to maintain.
How has it helped my organization?
The solution has solved many problems for our customers and has improved their operations.
For one use case, a Canadian company deploys the solution to provide APIs for their web publications.
For another use case, a UK company deploys the solution to provide synchronous integration between Salesforce and their own legacy on-premises systems to ensure there are no gaps in data.
For a third use case, a large cable operator in the US uses the solution to easily migrate data warehousing from Redshift to Snowflake.
What is most valuable?
The solutions ability to connect "snaps" or components to the graphic user interface is very intuitive, prevents errors, and makes implementations easy.
The patterns, API management, and account encryption are really good when building a flow for integration.
The dashboard is a great feature that highlights any real-time errors or activity and includes three months of statistics.
What needs improvement?
The solution could improve its API management.
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For how long have I used the solution?
I am a certified architect who has been using the solution for five years.
What do I think about the stability of the solution?
The solution is really stable with no issues.
We used to have issues with releases in the last three years all releases have been stable and free of errors.
What do I think about the scalability of the solution?
The solution is elastic and scalable by asking for more resources in the cloud or enhancing ground resources to make them more powerful.
How are customer service and support?
Support was not very good in the beginning but has improved over time as support staff has become more experienced. I am satisfied with the answers I get from support.
There is some room for improvement but overall support is medium.
I rate support an eight out of ten.
How would you rate customer service and support?
How was the initial setup?
The initial setup is really simple compared to other tools and technologies. It takes about ten minutes to complete automatic migrations. There is also an option to utilize other tools such as GitHub to directly sync code between environments.
There are multiple deployment choices that are based on the data and endpoints.
The full cloud option is maintained by the solution with execution machines that sit in the cloud and require no maintenance.
If you want to maintain the execution machines and call notes, you have the option to use the solution on-premises behind your firewall.
The hybrid architecture is a combination of the cloud and on-premises deployment options.
What about the implementation team?
Our company implements the solution for customers.
The solution itself is reliable so success depends on developers building and properly testing their projects.
Projects that are built correctly require little maintenance and manage themselves or require one person at most. Extremely complex projects might require management by one to five people.
What was our ROI?
None of our clients have moved away from the solution so the ROI must be good. Some clients have been using the solution for eight years.
Which other solutions did I evaluate?
The solution has made building and deploying much simpler than MuleSoft and is a better option for moving large amounts of data.
MuleSoft is faster for building APIs which is its main function.
What other advice do I have?
The solution used to be CTO based but now has a wider field of implementation so there is no limitation to how or where you can use it.
The solution is suitable for any kind of organization. Before implementing, ask an experienced consultant about the solution's benefits and how it might be a good fit to your architecture and needs.
I rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
I agree, the visual component helps in building work flow but really shines when transitioning ownership to other people (cross training). The picture provides built in documentation of what is intended.