Try our new research platform with insights from 80,000+ expert users

Pega Platform vs SnapLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Pega Platform boosts efficiency, revenue, and ROI up to 80% through improved processes, automation, and quick digital transformation.
Sentiment score
8.3
SnapLogic delivers significant time savings, improved efficiency, cost-effectiveness, and enhanced data analytics, driving better business decisions and ROI.
 

Customer Service

Sentiment score
6.8
Pega Platform's customer support receives mixed reviews; premium service users report higher satisfaction but slower response for critical issues.
Sentiment score
6.8
SnapLogic support receives mixed reviews; users praise responsiveness, yet others cite delays and insufficient expertise, impacting overall satisfaction.
The technical support from Pega is very low, rating a one or two out of ten.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
Pega's technical support team is very helpful.
The technical support from SnapLogic is excellent, and I would give it a complete ten.
 

Scalability Issues

Sentiment score
7.6
Pega Platform is scalable across industries with some performance challenges, requiring robust infrastructure and strategic capacity planning.
Sentiment score
7.3
SnapLogic offers flexible scalability, effective in diverse scenarios, though some users experienced initial challenges and suggest potential improvements.
I rate the scalability of SnapLogic as eight out of ten.
 

Stability Issues

Sentiment score
7.7
Pega Platform is generally stable and reliable, but high task volumes or configurations can cause occasional glitches.
Sentiment score
7.4
SnapLogic is considered stable and reliable with minor upgrade challenges, but some prefer Boomi due to support issues.
I would rate the stability of SnapLogic as nearly ten out of ten.
 

Room For Improvement

Users report Pega Platform's complexity, UI issues, and limited customization, seeking improved AI, better support, and enhanced integration.
SnapLogic needs to enhance integrations, API management, debugging, customization, real-time processing, and AI features for improved usability.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
My learning curve in robotics has been challenging.
If the AI capabilities and integrations were more intuitive and easy to learn for new users, it would be greatly beneficial.
I tend to frequently communicate with SnapLogic to ask for additional features, and they have been responsive.
 

Setup Cost

Pega Platform is costly for small businesses, offering scalable features and negotiable pricing, ideal for large enterprises.
SnapLogic offers competitive pricing based on nodes and usage, valued for functionality in complex integrations without coding.
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
The pricing is expensive, and this is an issue.
There would be only one point of improvement if the price could be lower.
SnapLogic is positioned at around seven or eight out of ten in terms of pricing.
 

Valuable Features

Pega Platform offers rapid deployment, strong integration, and flexible workflows with extensive functionalities for diverse industry needs.
SnapLogic offers a low-code interface, extensive connectivity, and efficient automation, simplifying complex integrations with robust tools and fast deployment.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
Management capabilities such as dashboards.
I also like the whole child-parent pipeline feature; it allows me to break up a process into smaller pieces and then have one big pipeline that controls these smaller pipelines.
I find SnapLogic to be user-friendly, especially for beginners with limited experience in data engineering or ETL.
 

Categories and Ranking

Pega Platform
Ranking in Process Automation
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Rules Management (1st), Business Process Management (BPM) (4th), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)
SnapLogic
Ranking in Process Automation
15th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Data Integration (21st), Cloud Data Integration (12th), Integration Platform as a Service (iPaaS) (10th)
 

Mindshare comparison

As of April 2025, in the Process Automation category, the mindshare of Pega Platform is 6.4%, down from 11.5% compared to the previous year. The mindshare of SnapLogic is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Mallik-Kesavaraju - PeerSpot reviewer
Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow
The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.
VinethSuresh - PeerSpot reviewer
Achieves rapid results in data migration and has an intuitive user interface
I find SnapLogic to be user-friendly, especially for beginners with limited experience in data engineering or ETL. The interface is interactive, allowing me to quickly learn how to run pipelines and achieve production-ready results swiftly. This agility translates to cost savings, especially for smaller projects and proofs of concept, as less time and effort are needed to deliver results.
report
Use our free recommendation engine to learn which Process Automation solutions are best for your needs.
845,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
Financial Services Firm
25%
Manufacturing Company
10%
Computer Software Company
8%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
What do you like most about SnapLogic?
Despite having no prior experience in SnapLogic, we managed to build, test, and prepare it for release in just three hours, handling heavy data efficiently.
What needs improvement with SnapLogic?
I am quite happy with the solution and do not have specific requirements at the moment. I tend to frequently communicate with SnapLogic to ask for additional features, and they have been responsive...
What is your primary use case for SnapLogic?
I mainly use it for data integration and some API tasks.
 

Comparisons

 

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES
DataFlow
 

Overview

 

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Adobe, ADP, BlackBerry, Bonobos, Box, Capital One, Dannon, Eero, Endo, Gensler, HCL, HP, Grovo, HIS, iRobot, Leica, Merck, Sans, Target, Verizon, Vodafone, Yelp, Yahoo!
Find out what your peers are saying about Pega Platform vs. SnapLogic and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.