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Team Leader at a retailer with 10,001+ employees
Real User
Top 20
We can set up a dashboard to monitor the status of an entire site, which provides more insight into any issues across devices

What is our primary use case?

Statseeker provides the basic monitoring status of our network elements, including latency, ping delays, and ping drops. Its strengths lie in a couple of areas. Firstly, it is not an expensive tool. Secondly, it can retain data for up to around two years.

How has it helped my organization?

The new version will provide us with useful features. Previously, it only allowed us to monitor devices individually. However, in the newer versions, we can set up a dashboard to monitor the status of an entire site, which provides more insight into any issues across devices, such as delays or packet loss. This functionality is essential for us, especially as SD-WAN users. There are complementary packages in the latest version to help monitor SD-WAN. It will help to explore other monitoring tools to monitor our SD-WAN network.

What is most valuable?

Retaining all data is the most valuable feature. Statseeker can generate reports or dashboards providing an overview of network interfaces. For instance, it can identify the most utilized interfaces across the network, aiding in robust network management. Additionally, it offers reports on interfaces experiencing issues such as CRCs, enabling troubleshooting to address potential network disruptions.

What needs improvement?

There is a need for many developments to mature Statseeker. It should provide a study use case to show how it monitors the SD-WAN service.

Buyer's Guide
Statseeker
December 2024
Learn what your peers think about Statseeker. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Statseeker as an end user for two years. Our company has been using it for 10-12 years. We are using the V5.4.4 of the solution.

What do I think about the stability of the solution?

The solution is stable. It doesn't cause any issues. Its uptime is great. We never complained of slowness or ineligibility. It's solid and stable. We were not rushing to upgrade because the current setup works. We were happy with the current software version, but we are considering an upgrade for more features.

I rate the solution's stability a ten out of ten.

What do I think about the scalability of the solution?

If you pay for more licenses, then you can scale it easily. Around 20 users are using this solution.

I rate the solution’s scalability an eight out of ten.

How are customer service and support?

The customer support from Statseeker is excellent. They are very responsive whenever we ask for assistance setting up a filter, query, or other feature. Their responsiveness and helpfulness are greatly appreciated.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The solution is cost-effective compared to other tools in the market, especially considering the large number of network elements. Most tools require licensing per device or substantial server resources to maintain the environment. For instance, our team explored another marketing tool four or five years ago and found a significant disparity in the setup fees and annual costs for the same number of devices compared to Statseeker.

How was the initial setup?

The initial setup is easy.

I rate the initial setup a seven out of ten, where one is difficult, and ten is easy.

What was our ROI?

The solution doesn’t take a lot of manpower.

What's my experience with pricing, setup cost, and licensing?

We are content with our current setup and its features. Additionally, we appreciate Statseeker's responsiveness to our queries and requests for improvements, particularly in monitoring. The upcoming release will offer even more features.

I rate the product's pricing a seven out of ten, where one is cheap and ten is expensive.

What other advice do I have?

One engineer is enough for the solution's maintenance.

There has been a significant improvement in Statseeker in the last few versions. It includes a wallet map and features we plan to implement when deploying the latest or penultimate versions across all our sites. This will significantly assist in identifying sites surpassing thresholds or KPIs, making issue detection much more accessible. The threshold feature is handy for identifying delays and major outages. This graphical map enables us to quickly assess the scope of nationwide problems, allowing for swift action and efficient reporting to management and service providers. This tool facilitates monitoring by visualizing all network elements with their respective coordinates, highlighting any downtimes or issues through color-coded green for operational, orange for approaching thresholds, yellow for minor alarms, and red for critical issues.

The tool is a monitoring tool that helps in identifying problems. It is necessary to have someone trained to set up the dashboards because they might require some programming or specific configuration skills. Once it's configured, it works well. It's not as straightforward as other tools where you plug in the device, and everything works. With Statseeker, you still need to put in some effort to set up your dashboard properly. It requires someone with good training and proficiency in setting up these dashboards. They can benefit the technical and operations teams, providing useful insights into the network and the executive management team to receive reports on the overall network health.

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Engineer at BCBS of KS
Real User
Allows us to poll tens of thousands of interfaces at short intervals
Pros and Cons
  • "This solution has helped us to proactively identify issues and push some of those fixes down to tier one."
  • "I would like to see some layer two and layer three topology mappings, similar to what NNMi and SolarWinds presents."

What is our primary use case?

Our primary use case for this solution is fault management.

How has it helped my organization?

This solution has helped us to proactively identify issues and push some of those fixes down to tier one.

What is most valuable?

The most valuable features are the quick retrieval of performance data, and its ability to poll tens of thousands of interfaces at short intervals.

The single pane of glass for fault and performance data is very helpful.

What needs improvement?

I would like to see NetFlow improved, with better reporting capabilities that are similar to Scrutinizer.

I would like to see some layer two and layer three topology mappings, similar to what NNMi and SolarWinds presents. For fault, it's very good, but for tier one, they like to see pictures.

What do I think about the stability of the solution?

This is a very stable solution.

What do I think about the scalability of the solution?

The scalability of this solution is very good.

How are customer service and technical support?

I would rate their technical support a nine out of ten.

Which solution did I use previously and why did I switch?

We used HP NNMi prior to this solution. However, they out-priced themselves so we switched.

How was the initial setup?

The initial setup for this solution is straightforward. This is a turnkey solution and it is very easy to deploy.

What about the implementation team?

I implemented the solution myself.

What was our ROI?

We have not seen ROI.

Which other solutions did I evaluate?

We have used SolarWinds and HP NNMi. We decided that Statseeker was by far the best solution.

What other advice do I have?

My suggestion for anybody considering this solution is to evaluate at least four other products to see what works best.

I think that the NetFlow portion of the solution needs to be enhanced, but the fault and performance stuff is solid.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Statseeker
December 2024
Learn what your peers think about Statseeker. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
NetworkA3000 - PeerSpot reviewer
Network Analyst at a energy/utilities company with 1,001-5,000 employees
Real User
Helps diagnose problems and helps with network complexity
Pros and Cons
  • "The most important for us is how fast this solution is, as well as the granularity that you can get to, such as per-minute statistics."
  • "I'd say the interface could improve a little bit. I find with new users, I tend to have to spend a bit of time walking them through how to use the interface. It could be a little more user friendly."

What is our primary use case?

We use it for network monitoring, mainly for our core in-campus devices. 

How has it helped my organization?

Statseeker helps us in diagnosing problems. For example, if you see a heavy amount of traffic on a link, it's really easy in Statseeker to reverse engineer where that traffic is coming from, and troubleshoot your way backwards, hop by hop, along the path.

In terms of network complexity, this solution just helps. You're dealing with real data. With other tools, everything's rolled up into averages and it can mask some issues at times. We find it really useful to be able to get down to that per-minute statistics because it gives you a more realistic view of what's going on.

I don't think it has affected our availability. It's really just getting us the monitoring details.

What is most valuable?

The most important feature for us is how fast this solution is, as well as the granularity that you can get to, such as per-minute statistics. These are really useful for us.

This solution is fantastic in terms of granularity of network visibility. We also have SolarWinds Orion in our environment. Statseeker closed it away, in terms of performance and how granular you can get with the statistics.

What needs improvement?

The interface could improve a little bit. I find with new users, I tend to have to spend a bit of time walking them through how to use the interface. It could be a little more user-friendly. Once you get it, you get it, but it seems to take a bit of time. It's not super intuitive for new users.

In terms of additional features, in our environment, we run Cisco ONS, Optical Networking System. There are certain statistics that you can pull from those devices, and it's a less common platform, so I don't think there's a lot of support for the ONS. It would be handy for us to have ONS support within Statseeker.

It would be nice if they open it up for additional support with different vendors.

What do I think about the scalability of the solution?

Its scalability is great. The only limitation that we've ran into is the licensing with the number of interfaces that we're licensed for. But we run it on some fairly old server hardware, and it works just fine. That's with 30,000 interfaces.

It's a fairly easy product to support. We just install it and it kind of runs. So we haven't really had to spend much time with care and feeding other than trying to upgrade it manually.

How are customer service and technical support?

It's been very good. I've only had to engage them once or twice during the initial install, but both times it was a positive experience.

Which solution did I use previously and why did I switch?

We were having trouble getting meaningful statistics out of our other monitoring solutions.

We used SolarWinds Orion and we still use it to some extent for other purposes. We switched to get that granularity that Statseeker provides. I find it really onerous to get meaningful data out of Orion. The data is there, but it takes a long time to get at, and the performance isn't quite there. Statseeker is very fast.

How was the initial setup?

It's very easy. Just a simple install. You put the CD in, walk through it and it's up and running.

What about the implementation team?

We did it ourselves.

What was our ROI?

I think we have seen a return on our investment in terms of productivity gained from our operational team. I don't think I have any hard numbers to share, but just observing from within the operations team, I see how much quicker they're able to access the information.

What's my experience with pricing, setup cost, and licensing?

I can't remember what the initial cost was, but I think we paid $5,000 to $10,000 a year in maintenance.

What other advice do I have?

I'd absolutely recommend it. It's a great product.

The biggest lesson I've learned from using Statseeker is the fact that granularity matters. If you look at a problem over 15-minute averages, or 30-minute averages, you don't get the same information. You don't reach the same conclusions that you do if you're working on one-minutes averages.

I would rate this as a nine out of ten. It's really easy to use. We don't need to spend a lot of time trying to keep it up-to-date or maintained or anything like that. It just really runs in the background and it's there when we need it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior IT Director at Inglis foundation
Real User
The single pane of glass for traditional and SDN affects our network management by making it easier
Pros and Cons
  • "In terms of network visibility, Statseeker can be very granular. We can tell it exactly where we want it to go and where we want it to check, or it can do an SNMP walk and find out where everything is. It's very detailed."
  • "I would like the ability to update the dashboard. I would also like the ability to access via an API. Then I could produce a dashboard that my C level can understand. This is just so they can go and refresh whenever they want to and see what things look like."

What is our primary use case?

We use Statseeker to monitor all the devices on our network. This includes:

  • the network switches
  • our gateways to the cloud
  • our kiosks that are mounted throughout our building
  • any other device we deem to be important

We want to know exactly when they go down.

How has it helped my organization?

In terms of network visibility, Statseeker can be very granular. We can tell it exactly where we want it to go and where we want it to check, or it can do an SNMP walk and find out where everything is. It's very detailed.

What is most valuable?

I find the speed of notification most valuable with using Statseeker. It's very quick with its notifications and the history is easily accessible. The history of outages, how long something's been down, how long something's been up. It has all that information there for us.

Now we know when things go down before we are called and told that something's not working. It allows us to fix something before our customer notices it's broken.

What needs improvement?

I would like the ability to update the dashboard. I would also like the ability to access via an API. Then I could produce a dashboard that my C level can understand. This is just so they can go and refresh whenever they want to and see what things look like.

What do I think about the stability of the solution?

The stability of Statseeker is rock solid.

What do I think about the scalability of the solution?

Statseeker would scale just fine. I just don't need it for more than what I have it for. It would scale great. It's fast, light, and thin. 

We've done some WAN stuff, but are just getting into SDN.

How are customer service and technical support?

When I had to use Statseeker technical support, it was good. However, in the beginning, the hours were a little strange because they're in Australia. For me on the East Coast, that's almost as far away as I could be. 

Now since they're in San Diego as well, I'm sure it will be fine. I haven't had to call them for tech support very often.

How was the initial setup?

I deployed Statseeker myself. It was a little complex. Someone was there to walk me through it. I would never have figured out how to do certain things if it wasn't for the person that was on the phone helping me. As long as they're providing that, then it's good.

What's my experience with pricing, setup cost, and licensing?

It's probably $5K a year for the license.

Which other solutions did I evaluate?

SolarWinds was on my shortlist. I was almost in with them. I had done some free things using Splunk etc. Once I saw the demonstration in the Cisco lab, I knew this would be the easiest solution for me to deploy and use.

What other advice do I have?

Overall, Statseeker has reduced the complexity of our network monitoring once it's installed. It provides a single pane of glass to go and look at a snapshot if anything's down or having any transitions, i.e. within the last hour or last twenty-four hours. 

You can look at the data coordinator and if you see something red, you know something's wrong. If you don't see anything red, you know nothing's wrong. It just takes a glance. Even our help desk, if they're not in-network experienced, they can tell if something's down.

The single pane of glass for traditional and SDN affects our network management by making it easier to go to one place to be able to look at something as opposed to checking disparate systems all over the place.

For the workload of our network admin team, Statseeker has been a big help. Statseeker did reduce the amount of work they had to do. Even more, it focused them on what they had to do. Instead of chasing their tails, they could work on something that needed to be done. 

For our network availability, we see things that are up and down, like if something needs to be replaced or fixed. Everything stays up longer now. We don't have a lot of SDN. 

On a scale from one to ten, I would rate Statseeker a nine. I like it a lot, especially the area where you define reports and where you set up the email alerts. 

The language used to formulate the email when you send it out could be done a little better. Statseeker gives you results that you can understand very quickly.

The biggest lesson that we've learned from using this solution is that you can't be everywhere at once, but this can.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
NetworkTe9f1 - PeerSpot reviewer
Network Team Lead at a energy/utilities company with 1,001-5,000 employees
Real User
One-minute granularity for data points makes historical troubleshooting easier
Pros and Cons
  • "This solution provides us with a quicker response in troubleshooting."
  • "It may be helpful to have more options in the alerting section."

What is our primary use case?

Our primary use for this solution is network monitoring.

How has it helped my organization?

This solution provides us with a quicker response in troubleshooting. It allows my engineers to do their job faster.

It reduces the troubleshooting time to pinpoint issues quicker. We now have a faster response to outages and thus faster remediation and up-time.

What is most valuable?

The most valuable features are that it is fast and easy to use. 

This solution is very in-depth and granular. I can look at one-minute data points and it does not roll data up over time.

What needs improvement?

It may be helpful to have more options in the alerting section.

What do I think about the stability of the solution?

The stability of this solution is very good.

What do I think about the scalability of the solution?

Scalability is very good.

How are customer service and technical support?

Technical support is very good. They've always solved every issue that we've had.

Which solution did I use previously and why did I switch?

We used a home-grown solution prior to this one, so switching to Stateseeker was easy. It is inexpensive, it fits the need, and it was very fast to implement.

How was the initial setup?

The initial setup of this solution is straightforward.

What about the implementation team?

We implemented this solution in-house.

What was our ROI?

The ROI comes from the reduction in time that our network engineers spend troubleshooting, leaving them to focus on more important issues.

What's my experience with pricing, setup cost, and licensing?

We pay somewhere between $5,000 and $8,000 yearly in licensing fees.

Which other solutions did I evaluate?

We did evaluate one or two other options, but we chose this solution because of the ease of use and deployment, as well as the simple interface.

What other advice do I have?

This is a great product for anybody looking for network monitoring, and I would highly recommend it.

Having that one-minute granularity, that doesn't roll up over time, is incredibly important if we want to do any historical troubleshooting.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
NetworkSbfc0 - PeerSpot reviewer
Network Security Engineer at a government with 1,001-5,000 employees
Real User
One pane of glass enables you to go back in time to look at different patterns
Pros and Cons
  • "Being able to look back historically at the uptime and downtime is invaluable."
  • "We haven't seen an ROI."

What is our primary use case?

Our primary use of Statseeker is for monitoring and the utilization of our network devices. We initially got Statseeker because we needed more visibility and better historical data.

How has it helped my organization?

I believe Statseeker has reduced the complexity of our network monitoring. Just one pane of glass allows you to go back in time to look at different patterns.

The solution has affected the workload of the network administrators in a positive way, letting them go back in time and see real-time stats.

Statseeker has provided real-time alerts and on-demand graphs, improving our network availability.

What is most valuable?

Being able to look back historically at the uptime and downtime is invaluable.

I love the solution's granularity. It's great.

I believe that Statseeker's support for both traditional and SDN reduces costs. I think it might reduce costs by 75%.

What do I think about the stability of the solution?

I haven't had any issues since I've been using it.

What do I think about the scalability of the solution?

We're a pretty large organization and it scales great with us.

How are customer service and technical support?

I don't think I have ever used tech support with Statseeker.

What was our ROI?

We haven't seen an ROI.

Which other solutions did I evaluate?

SolarWinds and Ipswitch were on our shortlist before we chose Statseeker.

What other advice do I have?

Try to find someone who's worked with the solution, get their take on it, and maybe try to compare it with a different solution to see the pros and cons.

I would rate this as an eight out of ten. There are no perfect products out there, but Statseeker has been great. I've been using it for a few months now and it's served our purposes.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Senior Manager of Core Network Operations at US Cellular
Real User
Reduces the complexity of network monitoring and reduces the network admin team's workload
Pros and Cons
  • "The graphics and trends are the most valuable for us."
  • "I would like to have soft alarming. If an inner-base all of a sudden triggers a threshold, we have to rely on a lot of other tools and then we go into Statseeker to verify it. If Statseeker would confirm it preemptively and trigger it into our network panel, that would be nice."

What is our primary use case?

Our main use of Statseeker is for verifying traffic after several upgrades or failures.

How has it helped my organization?

We recently had a cluster of firewalls that wigged out and we were able to pinpoint it in a matter of minutes to find which one wigged out.

Statseeker helps reduce the complexity of our network monitoring because it's real-time, or somewhat real-time, so we're able to see stuff quickly and react to it.

I think it's reduced the workload of our network admin team, in the fact that they're able to verify relatively quick the capacity and utilization of the links.

What is most valuable?

The graphics and trends are the most valuable for us.

The solution's granularity has great detail, in terms of network visibility.

What needs improvement?

I would like to have soft alarming. If an inner-base all of a sudden triggers a threshold, we have to rely on a lot of other tools and then we go into Statseeker to verify it. If Statseeker would confirm it preemptively and trigger it into our network panel, that would be nice.

Training also has some room for improvement.

What do I think about the stability of the solution?

I've been very impressed with stability.

Which solution did I use previously and why did I switch?

Previously, we used a variety of tools like some WAN and a lot of other in-house tools, but this is the one that we use a lot for confirmation.

What was our ROI?

The solution's support for both traditional and SDA reduces cost for us. I would say it has saved us about a quarter of a million dollars.

However, we have not yet seen an ROI.

What's my experience with pricing, setup cost, and licensing?

It would definitely be a yearly licensing cost, but I don't know what it is.

What other advice do I have?

Go into it with your eyes open and know what you're looking for. The biggest lesson is learning how to group everything together. We've got so many interfaces plugged into this device, it's kind of hard to hunt and peck. It'd be nice to know that going into it.

I would rate Statseeker as a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
NetworkE1225 - PeerSpot reviewer
Network Engineer at a government with 1,001-5,000 employees
Real User
Easy to use and more stable than other products I have experience with
Pros and Cons
  • "The monitoring provided by this solution helps us to track down and solve issues."
  • "It would be very nice to have the Cisco ACI option included in the regular license."

What is our primary use case?

We primarily use this solution for monitoring. We use the Mac version.

Our investment in this solution was customer-driven. When we have a request from a client business we look at what we have. If we cannot satisfy the request then we look into investments such as this.

How has it helped my organization?

The monitoring provided by this solution helps us to track down and solve issues.

What is most valuable?

The most valuable feature of this solution is NetFlow.

What needs improvement?

In terms of being able to see everything at once, Statseeker is not quite there yet.

It would be very nice to have the Cisco ACI option included in the regular license.

The newer version has bugs in a feature that I want to use, so I am unable to upgrade from my current version because of that. They are aware of this problem and will let me know once it is solved.

What do I think about the stability of the solution?

The stability of this solution is great compared to other solutions, such as SolarWinds. Statseeker is one step further.

How are customer service and technical support?

Technical support is great, and I don't think that I'm going to have an issue with them.

Which solution did I use previously and why did I switch?

In the past, we used SolarWinds and find that Statseeker is more stable.

How was the initial setup?

The initial setup for this solution is straightforward. Everything is online, and you simply follow the instructions on the web page step-by-step. It is very clear and nothing is difficult.

What about the implementation team?

We performed the deployment in-house.

What's my experience with pricing, setup cost, and licensing?

We pay a yearly maintenance fee of approximately $40,000 USD.

The Cisco ACI option is not included in the regular maintenance fees.

Which other solutions did I evaluate?

We evaluated ThousdandEyes and decided that it was not quite as mature as Statseeker, so we opted for this solution.

We also considered Splunk.

What other advice do I have?

While I would recommend this software to a colleague, I would also suggest running different products at the same time to see what works best.

I like this solution because I have used different products and I find this one is simpler.

I would rate this solution an eight out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user