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Senior IT Director at Inglis foundation
Real User
The single pane of glass for traditional and SDN affects our network management by making it easier
Pros and Cons
  • "In terms of network visibility, Statseeker can be very granular. We can tell it exactly where we want it to go and where we want it to check, or it can do an SNMP walk and find out where everything is. It's very detailed."
  • "I would like the ability to update the dashboard. I would also like the ability to access via an API. Then I could produce a dashboard that my C level can understand. This is just so they can go and refresh whenever they want to and see what things look like."

What is our primary use case?

We use Statseeker to monitor all the devices on our network. This includes:

  • the network switches
  • our gateways to the cloud
  • our kiosks that are mounted throughout our building
  • any other device we deem to be important

We want to know exactly when they go down.

How has it helped my organization?

In terms of network visibility, Statseeker can be very granular. We can tell it exactly where we want it to go and where we want it to check, or it can do an SNMP walk and find out where everything is. It's very detailed.

What is most valuable?

I find the speed of notification most valuable with using Statseeker. It's very quick with its notifications and the history is easily accessible. The history of outages, how long something's been down, how long something's been up. It has all that information there for us.

Now we know when things go down before we are called and told that something's not working. It allows us to fix something before our customer notices it's broken.

What needs improvement?

I would like the ability to update the dashboard. I would also like the ability to access via an API. Then I could produce a dashboard that my C level can understand. This is just so they can go and refresh whenever they want to and see what things look like.

Buyer's Guide
Statseeker
May 2025
Learn what your peers think about Statseeker. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
854,338 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability of Statseeker is rock solid.

What do I think about the scalability of the solution?

Statseeker would scale just fine. I just don't need it for more than what I have it for. It would scale great. It's fast, light, and thin. 

We've done some WAN stuff, but are just getting into SDN.

How are customer service and support?

When I had to use Statseeker technical support, it was good. However, in the beginning, the hours were a little strange because they're in Australia. For me on the East Coast, that's almost as far away as I could be. 

Now since they're in San Diego as well, I'm sure it will be fine. I haven't had to call them for tech support very often.

How was the initial setup?

I deployed Statseeker myself. It was a little complex. Someone was there to walk me through it. I would never have figured out how to do certain things if it wasn't for the person that was on the phone helping me. As long as they're providing that, then it's good.

What's my experience with pricing, setup cost, and licensing?

It's probably $5K a year for the license.

Which other solutions did I evaluate?

SolarWinds was on my shortlist. I was almost in with them. I had done some free things using Splunk etc. Once I saw the demonstration in the Cisco lab, I knew this would be the easiest solution for me to deploy and use.

What other advice do I have?

Overall, Statseeker has reduced the complexity of our network monitoring once it's installed. It provides a single pane of glass to go and look at a snapshot if anything's down or having any transitions, i.e. within the last hour or last twenty-four hours. 

You can look at the data coordinator and if you see something red, you know something's wrong. If you don't see anything red, you know nothing's wrong. It just takes a glance. Even our help desk, if they're not in-network experienced, they can tell if something's down.

The single pane of glass for traditional and SDN affects our network management by making it easier to go to one place to be able to look at something as opposed to checking disparate systems all over the place.

For the workload of our network admin team, Statseeker has been a big help. Statseeker did reduce the amount of work they had to do. Even more, it focused them on what they had to do. Instead of chasing their tails, they could work on something that needed to be done. 

For our network availability, we see things that are up and down, like if something needs to be replaced or fixed. Everything stays up longer now. We don't have a lot of SDN. 

On a scale from one to ten, I would rate Statseeker a nine. I like it a lot, especially the area where you define reports and where you set up the email alerts. 

The language used to formulate the email when you send it out could be done a little better. Statseeker gives you results that you can understand very quickly.

The biggest lesson that we've learned from using this solution is that you can't be everywhere at once, but this can.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Lead Network Engineer at Fairview Health Services
Real User
Helps identify down interfaces and maintains useful historical data, but the user interface needs to be more intuitive
Pros and Cons
  • "It also allows us to predict the capacity on WAN circuits, as well as other circuits, to help us plan for upgrading."
  • "The user interface needs to be made more intuitive."

What is our primary use case?

We primarily use this solution for polling and interface utilization. 

How has it helped my organization?

This solution is used by our network operations center to identify down interfaces. It also allows us to predict the capacity on WAN circuits, as well as other circuits, to help us plan for upgrading.

What is most valuable?

The most valuable feature of this solution is the historical data and the fact that it doesn't average it when it saves it.

What needs improvement?

The user interface needs to be made more intuitive.

What do I think about the stability of the solution?

The stability of this solution has been great.

What do I think about the scalability of the solution?

With respect to the scalability of this solution, I find that it is good.

How are customer service and technical support?

I have not dealt with them directly, although one of my colleagues has, and it sounds like it's been good.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

The initial setup of this solution is straightforward.

What was our ROI?

I can't say what we would have saved, in terms of money, but it's been a productive tool for the purpose that we bought it. It has been good for us.

Which other solutions did I evaluate?

We considered SolarWinds, but my counterpart was familiar with this solution from a former job and brought it in.

What other advice do I have?

This is a solid and reliable solution, but it's not intuitive with respect to some of the setup and some of the selection for reports. Eventually, you can work through it.

I would rate this solution a seven and a half out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Statseeker
May 2025
Learn what your peers think about Statseeker. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
854,338 professionals have used our research since 2012.
NetworkSbfc0 - PeerSpot reviewer
Network Security Engineer at a government with 1,001-5,000 employees
Real User
One pane of glass enables you to go back in time to look at different patterns
Pros and Cons
  • "Being able to look back historically at the uptime and downtime is invaluable."
  • "We haven't seen an ROI."

What is our primary use case?

Our primary use of Statseeker is for monitoring and the utilization of our network devices. We initially got Statseeker because we needed more visibility and better historical data.

How has it helped my organization?

I believe Statseeker has reduced the complexity of our network monitoring. Just one pane of glass allows you to go back in time to look at different patterns.

The solution has affected the workload of the network administrators in a positive way, letting them go back in time and see real-time stats.

Statseeker has provided real-time alerts and on-demand graphs, improving our network availability.

What is most valuable?

Being able to look back historically at the uptime and downtime is invaluable.

I love the solution's granularity. It's great.

I believe that Statseeker's support for both traditional and SDN reduces costs. I think it might reduce costs by 75%.

What do I think about the stability of the solution?

I haven't had any issues since I've been using it.

What do I think about the scalability of the solution?

We're a pretty large organization and it scales great with us.

How are customer service and technical support?

I don't think I have ever used tech support with Statseeker.

What was our ROI?

We haven't seen an ROI.

Which other solutions did I evaluate?

SolarWinds and Ipswitch were on our shortlist before we chose Statseeker.

What other advice do I have?

Try to find someone who's worked with the solution, get their take on it, and maybe try to compare it with a different solution to see the pros and cons.

I would rate this as an eight out of ten. There are no perfect products out there, but Statseeker has been great. I've been using it for a few months now and it's served our purposes.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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Senior Manager of Core Network Operations at US Cellular
Real User
Reduces the complexity of network monitoring and reduces the network admin team's workload
Pros and Cons
  • "The graphics and trends are the most valuable for us."
  • "I would like to have soft alarming. If an inner-base all of a sudden triggers a threshold, we have to rely on a lot of other tools and then we go into Statseeker to verify it. If Statseeker would confirm it preemptively and trigger it into our network panel, that would be nice."

What is our primary use case?

Our main use of Statseeker is for verifying traffic after several upgrades or failures.

How has it helped my organization?

We recently had a cluster of firewalls that wigged out and we were able to pinpoint it in a matter of minutes to find which one wigged out.

Statseeker helps reduce the complexity of our network monitoring because it's real-time, or somewhat real-time, so we're able to see stuff quickly and react to it.

I think it's reduced the workload of our network admin team, in the fact that they're able to verify relatively quick the capacity and utilization of the links.

What is most valuable?

The graphics and trends are the most valuable for us.

The solution's granularity has great detail, in terms of network visibility.

What needs improvement?

I would like to have soft alarming. If an inner-base all of a sudden triggers a threshold, we have to rely on a lot of other tools and then we go into Statseeker to verify it. If Statseeker would confirm it preemptively and trigger it into our network panel, that would be nice.

Training also has some room for improvement.

What do I think about the stability of the solution?

I've been very impressed with stability.

Which solution did I use previously and why did I switch?

Previously, we used a variety of tools like some WAN and a lot of other in-house tools, but this is the one that we use a lot for confirmation.

What was our ROI?

The solution's support for both traditional and SDA reduces cost for us. I would say it has saved us about a quarter of a million dollars.

However, we have not yet seen an ROI.

What's my experience with pricing, setup cost, and licensing?

It would definitely be a yearly licensing cost, but I don't know what it is.

What other advice do I have?

Go into it with your eyes open and know what you're looking for. The biggest lesson is learning how to group everything together. We've got so many interfaces plugged into this device, it's kind of hard to hunt and peck. It'd be nice to know that going into it.

I would rate Statseeker as a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Engineer at Banner Health
Real User
Proactively identifies a problem or gives you a head's up that it's likely to become an issue
Pros and Cons
  • "We were having some issues with a certain site, and it was only Statseeker that showed us what the problem was."
  • "Maybe they could provide a little bit more flexibility on creating custom dashboards."

What is our primary use case?

We use it for bandwidth monitoring and email alerts when there are significant events like interfaces or devices that are down. Those are our big use cases.

How has it helped my organization?

Just recently, we were having some issues with a certain site, and it was only Statseeker that showed us what the problem was. It was a lot of errors on a certain circuit. Then we were able to resolve that.

There are other tools for network monitoring, but not to the level that Statseeker does. It tends to consolidate a lot of the questions that we would be going to other tools for. It helps in picking and choosing the answer.

I think this solution has reduced the workload time of our network admin team. It reduces the troubleshooting time when there is a problem.

I would like to think that it's increased our network availability.

What is most valuable?

The most valuable feature to me is that the data is there and you can easily get to it. I don't have to worry about a whole lot of maintenance for the product, it just seems to always work.

I'm very satisfied with the solution's granularity in terms of network visibility. As far as granularity, it's the best out there.

What needs improvement?

Maybe they could provide a little bit more flexibility on creating custom dashboards.

The only other thing that I wish that they would implement soon is that they don't support SNMPv3 TRAPs. I would like to see that back in.

For how long have I used the solution?

We've been using Statseeker for around 12 years.

What do I think about the stability of the solution?

It's very stable.

What do I think about the scalability of the solution?

It tends to be very scalable, I don't have any problems at all. We have thousands of devices on it and we can easily add more.

How are customer service and technical support?

It's very good. I very rarely use it, but when I do, they're very helpful.

How was the initial setup?

I don't remember the initial setup, but upgrades are pretty straightforward.

What about the implementation team?

We did the implementation ourselves. 

What was our ROI?

I think Statseeker's support for traditional networks reduces cost. It reduces cost because we don't have to have as many people trying to troubleshoot issues. It also helps us forecast if we need bandwidth upgrades or something like that. This means the company isn't dragged down by a circuit that's overloaded.

I would say, last year we probably saved about $100,000 - $150,000.

What's my experience with pricing, setup cost, and licensing?

We have permanent licenses so there's really no cost, other than ongoing maintenance. When I think about it, that's running us about $20,000 a year.

What other advice do I have?

I would definitely advise them to look closely at it because it's been a benefit to us and I believe that there is a lot of value there, especially if you're in a bandwidth-constrained environment. It's not as common nowadays, but back in the day when people were trying to push as much as they could down a single T1 line, it was a little bit more critical.

The biggest lesson I've learned is that everything is always changing on your network and Statseeker tends to show these things before they become bad things. So they anticipate, or proactively identify the problem, or at least give you a head's up that it's likely to be an issue.

I love it. I would give it a nine-plus out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
NetworkA3000 - PeerSpot reviewer
Network Analyst at a energy/utilities company with 1,001-5,000 employees
Real User
Helps diagnose problems and helps with network complexity
Pros and Cons
  • "The most important for us is how fast this solution is, as well as the granularity that you can get to, such as per-minute statistics."
  • "I'd say the interface could improve a little bit. I find with new users, I tend to have to spend a bit of time walking them through how to use the interface. It could be a little more user friendly."

What is our primary use case?

We use it for network monitoring, mainly for our core in-campus devices. 

How has it helped my organization?

Statseeker helps us in diagnosing problems. For example, if you see a heavy amount of traffic on a link, it's really easy in Statseeker to reverse engineer where that traffic is coming from, and troubleshoot your way backwards, hop by hop, along the path.

In terms of network complexity, this solution just helps. You're dealing with real data. With other tools, everything's rolled up into averages and it can mask some issues at times. We find it really useful to be able to get down to that per-minute statistics because it gives you a more realistic view of what's going on.

I don't think it has affected our availability. It's really just getting us the monitoring details.

What is most valuable?

The most important feature for us is how fast this solution is, as well as the granularity that you can get to, such as per-minute statistics. These are really useful for us.

This solution is fantastic in terms of granularity of network visibility. We also have SolarWinds Orion in our environment. Statseeker closed it away, in terms of performance and how granular you can get with the statistics.

What needs improvement?

The interface could improve a little bit. I find with new users, I tend to have to spend a bit of time walking them through how to use the interface. It could be a little more user-friendly. Once you get it, you get it, but it seems to take a bit of time. It's not super intuitive for new users.

In terms of additional features, in our environment, we run Cisco ONS, Optical Networking System. There are certain statistics that you can pull from those devices, and it's a less common platform, so I don't think there's a lot of support for the ONS. It would be handy for us to have ONS support within Statseeker.

It would be nice if they open it up for additional support with different vendors.

What do I think about the scalability of the solution?

Its scalability is great. The only limitation that we've ran into is the licensing with the number of interfaces that we're licensed for. But we run it on some fairly old server hardware, and it works just fine. That's with 30,000 interfaces.

It's a fairly easy product to support. We just install it and it kind of runs. So we haven't really had to spend much time with care and feeding other than trying to upgrade it manually.

How are customer service and technical support?

It's been very good. I've only had to engage them once or twice during the initial install, but both times it was a positive experience.

Which solution did I use previously and why did I switch?

We were having trouble getting meaningful statistics out of our other monitoring solutions.

We used SolarWinds Orion and we still use it to some extent for other purposes. We switched to get that granularity that Statseeker provides. I find it really onerous to get meaningful data out of Orion. The data is there, but it takes a long time to get at, and the performance isn't quite there. Statseeker is very fast.

How was the initial setup?

It's very easy. Just a simple install. You put the CD in, walk through it and it's up and running.

What about the implementation team?

We did it ourselves.

What was our ROI?

I think we have seen a return on our investment in terms of productivity gained from our operational team. I don't think I have any hard numbers to share, but just observing from within the operations team, I see how much quicker they're able to access the information.

What's my experience with pricing, setup cost, and licensing?

I can't remember what the initial cost was, but I think we paid $5,000 to $10,000 a year in maintenance.

What other advice do I have?

I'd absolutely recommend it. It's a great product.

The biggest lesson I've learned from using Statseeker is the fact that granularity matters. If you look at a problem over 15-minute averages, or 30-minute averages, you don't get the same information. You don't reach the same conclusions that you do if you're working on one-minutes averages.

I would rate this as a nine out of ten. It's really easy to use. We don't need to spend a lot of time trying to keep it up-to-date or maintained or anything like that. It just really runs in the background and it's there when we need it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user814476 - PeerSpot reviewer
IT Manager Network Operation at Al Rajhi Bank
Real User
Comprehensive monitoring and reporting helps us to proactively deal with issues
Pros and Cons
  • "Device grouping is very easy, and you can discover thousands of devices in a few minutes."
  • "The inclusion of configuration management features and SIP links would improve this solution."

What is our primary use case?

We use this solution for monitoring the status of all network devices.

We monitor links, bandwidth utilization, and device CPU and memory utilization. We generate reports of the top ten utilization links, which are helpful for acting proactively.

How has it helped my organization?

The Statseeker polling engine is very efficient and it does not miss any outage.

Device grouping is very easy, and you can discover thousands of devices in a few minutes.

Other valuable options are efficiency, availability, and vendor support.

What is most valuable?

This solution is very user-friendly.

Building a server is very easy and in the case where it crashes, it can be made ready in a couple of minutes. Restoring data is very fast and simple.

I very much like the outages and statistics report, as it is helping to be proactive.

What needs improvement?

I would like to see the addition of a network configuration management feature. It would take online backup configurations, deploy configurations to active nodes, compare configuration changes,  provide detailed hardware reports, and generate the configuration compliance reports. 

The inclusion of configuration management features and SIP links would improve this solution.

For how long have I used the solution?

We have been using this solution for ten years.

What do I think about the scalability of the solution?

A single server can handle hundreds of thousands of interfaces.

Which solution did I use previously and why did I switch?

We did use another solution prior to this one, but we switched because Statseeker is very efficient and very user-friendly.

What's my experience with pricing, setup cost, and licensing?

The cost, pricing, and licensing are better compared to other solutions.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
NetworkE1530 - PeerSpot reviewer
Network Engineer at a university with 5,001-10,000 employees
Real User
Enables engineers to do their jobs faster and reduces troubleshooting time for network admins to pinpoint issues faster
Pros and Cons
  • "The solution reduces the complexity of our network monitoring because it can make my engineers do their jobs faster. The solution also reduces troubleshooting time for network administrators to pinpoint issues quicker."
  • "There is a little bit of room to improve in the alerting section to give some more options there. It's all I can think of right now off the top of my head."

What is our primary use case?

Our primary use case for Statseeker is for network monitoring.

How has it helped my organization?

It is quicker and faster responding to troubleshooting.

The solution reduces the complexity of our network monitoring because it can make my engineers do their jobs faster. The solution also reduces troubleshooting time for network administrators to pinpoint issues quicker.

In terms of network availability, we have a faster response to outages and thus, faster remediations in uptime.

What is most valuable?

It's fast and easy.

The solution's network visibility is very in-depth and granular. I can look at one-minute data points and it does not roll data up over time.

What needs improvement?

There is a little bit of room to improve in the alerting section to give some more options there. It's all I can think of right now off the top of my head.

What do I think about the stability of the solution?

The solution also has very good stability.

What do I think about the scalability of the solution?

The solution has very good scalability.

How are customer service and technical support?

Their technical support is very good. They solved every issue we've had.

Which solution did I use previously and why did I switch?

We didn't really have a previous solution. It was kind of a home-grown solution, so Statseeker was easy. It was inexpensive. It fit the need and was very fast to get implemented.

How was the initial setup?

The initial setup was straightforward.

What was our ROI?

We may not have a solidified ROI, but my engineers' time to troubleshoot was reduced so they can focus on other, more important issues.

What's my experience with pricing, setup cost, and licensing?

The licensing cost is yearly and it's $5,000 to $8,000, I think.

Which other solutions did I evaluate?

We didn't really have a short list. It was just one or two. I think the other company doesn't exist anymore. We chose Statseeker because of the ease use, fast deployments, and simple interface.

What other advice do I have?

It's a great product and if you're looking for network monitoring, I would highly recommend it.

The biggest lesson I learned is that having one-minute granularity that doesn't roll up over time is incredibly important if we want to do any historical troubleshooting.

I would rate Statseeker as nine out of ten, not a ten only because it wasn't free.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user