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NetworkEa244 - PeerSpot reviewer
Network Engineer at a healthcare company with 10,001+ employees
Real User
Has a helpful dashboard that helps us find problem endpoints faster
Pros and Cons
  • "The most valuable feature is the dashboard, where you have everything right there on the screen."
  • "I would like to see a friendlier user interface in the administration tool."

What is our primary use case?

We primarily use this solution for monitoring. We check primarily for failures or latency in the network. 

How has it helped my organization?

This solution helps us to find the problem endpoints sooner.

Depending on how you sort your data, you can have a problem area come up to the top of your list. It also depends on what you are polling for, such as interface utilization, packet drops, or errors.

What is most valuable?

The most valuable feature is the dashboard, where you have everything right there on the screen.

What needs improvement?

I would like to see a friendlier user interface in the administration tool.

Buyer's Guide
Statseeker
December 2024
Learn what your peers think about Statseeker. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.

For how long have I used the solution?

Two years.

What do I think about the stability of the solution?

This solution is pretty stable, and we haven't really had any problems.

How are customer service and support?

I have not used technical support for this solution.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

I was not involved in the initial setup of this solution.

What about the implementation team?

One of our in-house teams handled the implementation.

What other advice do I have?

I would recommend this product. It does what it is supposed to do.

This solution will help to find problem endpoints sooner, or other issues such as throughput and network congestion.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
it_user115695 - PeerSpot reviewer
Senior Capacity Manager at a comms service provider with 10,001+ employees
Real User
Summary Reports quickly identify potential issues; drill-downs provide granular details
Pros and Cons
  • "Summary Reports provide a quick way to identify where potential issues are. Drill-downs provide more granular details very quickly."
  • "Key features for us are custom reporting, 95th Percentile, and trend lines."
  • "Detailed data can be hard to extract in CSV form. Sometimes, being able to dump down raw data would be good so various time periods across a longer period could be analysed. At present, data can be presented within Statseeker, but there is lots of "white space" between data points."

What is our primary use case?

Capacity management of devices and carriage services.

How has it helped my organization?

Summary Reports provide a quick way to identify where potential issues are. Drill-downs provide more granular details very quickly.

What is most valuable?

  • Custom reporting
  • 95th Percentile
  • Trend lines

What needs improvement?

Detailed data can be hard to extract in CSV form. Sometimes, being able to dump down raw data would be good so various time periods across a longer period could be analysed. At present, data can be presented within Statseeker, but there is lots of "white space" between data points.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Excellent. Support team is brilliant. Always responsive. Always positive.

Which solution did I use previously and why did I switch?

Currently using a variety of tools across multiple accounts.

What's my experience with pricing, setup cost, and licensing?

We are using the Professional edition but would love to upgrade to the higher level Enterprise, as having the full feature set would be the way to go.

What other advice do I have?

Understand what your outputs and customer requirements are first. Then configure the environment to support those needs.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Statseeker
December 2024
Learn what your peers think about Statseeker. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
Systems Analyst at a computer software company with 201-500 employees
Real User
SNMP monitoring for up/down locations and bandwidth monitoring are valuable.

What is most valuable?

SNMP monitoring for up/down locations and bandwidth monitoring: We are able to see problems before they start.

How has it helped my organization?

We can be proactive with our calls to customers to see what’s going on in their location before they might even know there is a problem.

What needs improvement?

The tool is pretty good as it is. It monitors everything we need it to on a day-to-day basis. You know, if I had to complain about anything, it would be the documentation. The videos are good but I’m a manual-reader kind of guy. A comprehensive document, including how-to’s, would be a great addition.

When it comes to documentation I think of Cisco as being the gold-standard.

You can go to their website, search for what you need and within a few click be at a document that will explain, step-by-step what you need to do.

Statseekers’ videos are useful for the basics but when you start getting into details I find there isn’t a lot of documentation.

Of course this might just be a matter of me not being able to find it on the website.  Which again comes down to me being able to search the available documentation. Either by an index-type search or clicking on a screenshot of a Statseeker screenshot and getting some sort of help context.


For how long have I used the solution?

We have used the solution for two years.

What do I think about the stability of the solution?

We haven't encountered any issues with stability. I have to say Statseeker has been the most stable of all the applications we use for monitoring.

What do I think about the scalability of the solution?

We have not yet encountered any issues with scalability. We’re still a small customer and I only monitor 20,000 or so interfaces.

Which solution did I use previously and why did I switch?

We have always been using Statseeker.

How was the initial setup?

Our network is a little special so we have to use a host file, which is burdensome but manageable.

What's my experience with pricing, setup cost, and licensing?

The product seems comparable to other similar solutions, but I don’t pay the bills. I just get to spend the money.

What other advice do I have?

There is no high availability over multiple locations (datacenters) and if you want to maintain what is monitored, I suggest you use the host file. Automatic has never really worked the way I expected it to.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user561867 - PeerSpot reviewer
IT Operations Manager at a construction company with 501-1,000 employees
Vendor
We can quickly see at a glance the overall status of devices on the network. The interface could use a refresh.

What is most valuable?

Link transmit / receive graphs, errors, up status in one view.

How has it helped my organization?

We can quickly see at a glance the overall status of devices on the network. We can see which links are being heavily utilised at a glance and then investigate further if required. We can see what’s down very easily and we can tailor the monitoring screen to suit our needs.

What needs improvement?

The interface looks like a Windows 3.1 program. It needs a complete refresh. Sometimes it is difficult to see all the information you are after about a list of devices as it seems to only present what will fit on the first page and there is no way to scroll to the next page.

For how long have I used the solution?

4 years.

What do I think about the stability of the solution?

Not that I am really aware of. The product is very stable and just sits there doing its thing (which is exactly what we want it doing).

What do I think about the scalability of the solution?

We haven’t experienced any scalability issues, but that may be because we’re a relatively small organisation (less than 150 devices being monitored).

How are customer service and technical support?

Quite good and helpful in the past. Training and briefing sessions are provided.

Which solution did I use previously and why did I switch?

It was our first monitoring tool and we have kept it, but we also have an additional tool to complement Statseeker.

How was the initial setup?

Straightforward. Doesn’t take long to setup and get operational.

Which other solutions did I evaluate?

We evaluated SolarWinds and ManageEngine.

What other advice do I have?

Ensure you are clear on what you need the tool to do and get a proof of concept on your network to prove it. Make sure that the tool can be tailored to provide you with what you need, not just what comes out of the box.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
NetworkA34f6 - PeerSpot reviewer
Network Analayst
Real User
Grouping, Threshold/alerts, and Netflow analyser provide visibility into the network
Pros and Cons
  • "Grouping, Threshold/alerts, Netflow analyser, Private MIB object support are most valuable as they can provide more visibility into network performance, and for network troubleshooting."
  • "It could use more features on Netflow analyser, such as time series graphs and a single network export UDP port and UDP forwarding."
  • "More private MIB object support, such as WAN optimisation performance and wireless, would be helpful."

What is our primary use case?

The primary use of Statseeker is to monitor network performance on physical, data, and network layers of the network.

How has it helped my organization?

It improved departmental network operation and support, and delivered a better service to my customers, improving their businesses.

What is most valuable?

  • Grouping
  • Threshold/alerts
  • Netflow analyser
  • Private MIB object support

These are most valuable as they can provide more visibility into network performance, and for network troubleshooting.

Also, the easy-to-use Reporting feature is so important for presenting network performance to clients and business managers.

Statseeker presents a comprehensive view on a dashboard of how the network is performing. It collects three layers (physical, data link, and network) of data from network devices. This data is processed to produce informative and easy-to-read reports.

What needs improvement?

It could use more features on Netflow analyser, such as time series graphs and a single network export UDP port and UDP forwarding. 

Also, more private MIB object support such as WAN optimisation performance and wireless.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

I haven't encountered any stability issues for many years.

What do I think about the scalability of the solution?

I haven't encountered any scalability issues. Generating a large report is so quick.

How is customer service and technical support?

I give top marks to their great support.

How was the initial setup?

Initial setup is so simple and ready to use.

What's my experience with pricing, setup cost, and licensing?

Pricing isn't expensive; very reasonable.

What other advice do I have?

I am happy to advise others to use this product for monitoring their networks, as it is working so well. It is easy to use and a great value for investment.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Consulta5efe - PeerSpot reviewer
Consultant at a analyst firm with 10,001+ employees
Real User
Dashboard makes it fast and simple to monitor data center bandwidth
Pros and Cons
  • "The most valuable feature is alerting."
  • "It would be nice if they had twenty-four-hour technical support because we contact Australia and we have to wait for them to open."

What is our primary use case?

Our primary use for this solution was to monitor devices. I was the Statseeker administrator before we switched to a new solution. I do, however, still go back and use it.

How has it helped my organization?

This solution allowed us to monitor bandwidth usage within the data center.

What is most valuable?

The most valuable feature is alerting.

I like the dashboard because it is simple and fast. The granularity is really good. I’m impressed.

What needs improvement?

It would be nice if they had twenty-four-hour technical support because we contact Australia and we have to wait for them to open.

How are customer service and technical support?

Technical support for this solution is pretty good. The group we called was based out of Australia.

How was the initial setup?

The initial setup for this solution was straight forward. They have good technical support and a good website that is clear.

What about the implementation team?

We had some assistance from the National Statseeker team.

What was our ROI?

We did see ROI while we were using the solution.

What's my experience with pricing, setup cost, and licensing?

Statseeker is pretty cheap.

Which other solutions did I evaluate?

We evaluated PRTG by Paessler AG before settling on this solution. We have since adopted a new solution, although I do still use Statseeker.

What other advice do I have?

I like this product and would recommend it to a colleague at another company. It is fast, simple to use, pretty cheap, and they give you support.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user