Interface monitoring, mainly for interface statistics. We use it for monitoring up/down, capacity management, bandwidth utilization, reporting.
Network Specialist at a comms service provider with 1,001-5,000 employees
Provides us with very descriptive transmit and receive information
Pros and Cons
- "The most important feature for us is the interface statistics, because our customer normally asks us for bandwidth utilization reports. Statseeker has very descriptive transmit and receive information."
What is our primary use case?
How has it helped my organization?
Prior to using it, the company was using something really basic, it was very slow and it didn't have descriptive statistics at all. Statseeker provides a lot more graphics, the reports are very user friendly, the tools are very easy to use, and it's very quick.
What is most valuable?
The most important feature for us is the interface statistics, because our customer normally asks us for bandwidth utilization reports. Statseeker has very descriptive transmit and receive information.
What needs improvement?
I spoke to James Wells from Statseeker. We use an application called Dynatrace, which was formerly Compuware, and he was saying that they might be able to integrate Statseeker with Dynatrace. What Dynatrace does is application monitoring. So if we went to look at say some statistics and we could see some high traffic, we could drill down into that traffic and then down to the application. So James was saying that could be possible, and that would be a great improvement.
Buyer's Guide
Statseeker
December 2024
Learn what your peers think about Statseeker. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
Very stable, and the support has been fantastic. Every time I've had an issue they've always assisted me straight away.
What do I think about the scalability of the solution?
Not at all, it's one of the best tools I have. It's so quick I could run reports in a matter of seconds, whereas with some of the other systems they take minutes. Sometimes they time out. With Statseeker, I could do the last year's reports in a couple of minutes. Very happy with it.
How are customer service and support?
They always give me a call, and they're always at hand if I need help. Last time I did an upgrade they were on the phone right away, assisting me with almost every step, you could say. Tech support has been fantastic. I've had issues where backups have failed and they've sat with me to work out the problem. So very good.
Which solution did I use previously and why did I switch?
They used a system called Cacti and it wasn't user friendly. To get to an interface it took a long time. You'd go to the router and from the router you had to find the interface. It wasn't as easy as Statseeker. With Statseeker you can just click on a router or switch, click on the Reporting Tool and it will show every single interface and you just click on the one you want. With this one you had to physically find them. The graphs weren't very good at all. It didn't compare.
What's my experience with pricing, setup cost, and licensing?
We now feel the pricing is a good value. Previously we had a just a normal license but now we've got an Enterprise license. Since the Enterprise, it's been a lot better value. We did think it was pretty expensive before, but with the Enterprise license it's almost less than half that price.
If you have a number of accounts within the organization that use Statseeker, I would suggest get the Enterprise license.
What other advice do I have?
Go for it. I recommend it. I think it's great value.
It's an easy tool to use. Support is fantastic and Statseeker are always looking to improve. We've had a few meetings where they always ask for suggestions on how they can improve their system to tailor it to customers' requirements.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
IT Manager Network Operation at Al Rajhi Bank
Provides us proactive reports about outages and utilization
Pros and Cons
- "It catches frequent flapping of the network and provides detailed reports of outages."
- "Configuration management: In configuration management it would be helpful if it would backup configuration files (running and start-up configuration) for devices. (Not sure if this is already available in the latest version)."
What is our primary use case?
- Monitoring entire network
- Creating outage and performance reports
How has it helped my organization?
Proactive reports about outages and utilization.
What is most valuable?
Outages: It catches frequent flapping of the network and provides detailed reports of outages.
What needs improvement?
Configuration management: In configuration management it would be helpful if it would backup configuration files (running and start-up configuration) for devices. (Not sure if this is already available in the latest version).
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues with scalability.
How are customer service and technical support?
Technical support is excellent, the staff is qualified and responses times are very good. They always reply to our inquires in detail.
Which solution did I use previously and why did I switch?
We switched due to performance.
How was the initial setup?
Initial setup is very straightforward.
What's my experience with pricing, setup cost, and licensing?
Pricing is reasonable but licensing should unlimited.
Which other solutions did I evaluate?
Other options are not so easy to use and manage. A single server handles more than 5000 nodes.
What other advice do I have?
It is very scalable, stable, easy to use and manage.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Statseeker
December 2024
Learn what your peers think about Statseeker. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
Senior Engineer at a tech services company with 5,001-10,000 employees
Enables us to aggregate multiple interfaces into a single graph
Pros and Cons
- "I like the fact that I can aggregate multiple interfaces into a single graph. It allows me to quickly the summary of traffic for multiple devices which is helpful."
- "That user interface for selecting things needs to be a little more intuitive."
What is our primary use case?
Our primary use case is for polling and interface utilization. The solution helped us to monitor our network availability. Now we're more alert to what's going on.
How has it helped my organization?
It's used by our network operations center to identity down interfaces.
It also allows us to predict capacity on WAN circuits to plan when we'll need the next upgrade. The solution has made things more visible for the network admin, so this solution has been good for them. It has also helped with monitoring so that we're alert to what's going on.
What is most valuable?
The most valuable feature is the historical data that it offers. The solution's granularity in terms of network visibility is good.
What needs improvement?
That user interface for selecting things needs to be a little more intuitive.
What do I think about the stability of the solution?
The stability of the solution has been great.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and technical support?
I haven't had to deal with customer support personally. One of my counterparts has. It sounds like it's been good.
Which solution did I use previously and why did I switch?
My counterpart was familiar with Statseeker from a former job. He brought it in.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
We did the setup ourselves directly.
Which other solutions did I evaluate?
The next company on our shortlist was SolarWinds.
What other advice do I have?
On a scale from one to ten, I would rate this solution a seven and a half. It's been solid and reliable. I love the historical data and the fact that it doesn't average it when it saves it.
I like the fact that I can aggregate multiple interfaces into a single graph. It allows me to quickly get the summary of traffic for multiple devices which is helpful.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Reduces the number of employees we need, but the support from Cisco is bad
Pros and Cons
- "The most valuable features are scalability and reliability."
- "Technical support for this solution is bad, as is everything with Cisco support."
What is our primary use case?
We primarily use this solution for educational content.
How has it helped my organization?
This solution allows us to have fewer employees.
It reduces the complexity of our network monitoring. We are better able to manage all of our components.
We make use of Cisco ACI support, we do this to make quotas.
It has affected the workload of our network admin team. It is awesome. We have fewer employees.
Our network availability is increasing and it does reduce costs, but I do not know by how much.
What is most valuable?
The most valuable features are scalability and reliability. Network visibility is good.
What needs improvement?
Technical support needs improvement.
What do I think about the stability of the solution?
Stability is excellent.
What do I think about the scalability of the solution?
The scalability of this solution is good.
How are customer service and technical support?
Technical support for this solution is bad, as is everything with Cisco support.
How was the initial setup?
The initial setup of this solution is complex.
What about the implementation team?
We had assistance in implementing this solution.
Which other solutions did I evaluate?
We only evaluated Cisco and HP when researching this solution.
What other advice do I have?
This solution is not perfect.
Always try to minimize the effort by the support teams to keep the solution alive.
I would rate it a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Network Engineer at a tech services company with 201-500 employees
Gives us a heads up on results and issues we are having in a timely manner
Pros and Cons
- "It is fairly simple and easy to use as an all-purpose network monitor."
- "The interface could be more user-friendly and it would be nice if there were enhanced options for reporting."
What is our primary use case?
Our primary and only use for this product is for network monitoring.
How has it helped my organization?
The product does what we need it to do, and definitely gives us heads-up on results and issues we are having in a timely manner.
What is most valuable?
The most valuable feature — and the value of the product — lie in its delivery of day-to-day, real-time information.
What needs improvement?
The user interface could be more friendly. When I say user-friendly I mean additional windows with information on additional day-to-day statistics.
It could also benefit the user more if it had additional features for reporting.
What do I think about the stability of the solution?
It's really stable. We haven't had any problems with stability at all.
What do I think about the scalability of the solution?
It's a very scalable solution. We've used it with most of our network equipment monitoring and we haven't had any performance issues or any other problems.
Which solution did I use previously and why did I switch?
We previously had WhatsUp Gold which is a really cheap solution. We needed something with better analytical abilities, better reporting, generally better information, and a better interface.
How was the initial setup?
It is straightforward to set up.
What was our ROI?
I have not seen a measured return on investment. It's a great product. I definitely haven't had any negative experiences with it. I definitely think it helps with day to day operations. That could be a return on investment but it would be hard to measure.
What other advice do I have?
I would give this solution about an eight out of ten. It's not perfect, but it's still a good product. We definitely enjoyed using it. It's fairly simple and easy to use, and it's pretty straightforward. It gives us a lot of information that we need.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Network Engineer at a university with 10,001+ employees
Enables us to track down trouble users and to look at individual devices
Pros and Cons
- "This solution allowed us to track down trouble users."
What is our primary use case?
Our primary use case is for monitoring traffic.
How has it helped my organization?
This solution allowed us to track down trouble users.
What is most valuable?
Being able to look at individual devices is the feature we found most useful.
What do I think about the stability of the solution?
It's stable as far as I'm concerned.
What do I think about the scalability of the solution?
Scalability has been fine for us, thus far.
How are customer service and technical support?
I haven't had any personal experience with technical support yet, so I don't know.
What other advice do I have?
The solution's granularity in terms of network visibility is pretty solid. I haven't used it too often lately though. I'm not in that section of the organization anymore.
I don't know that the solution has had much of an impact on the complexity of our network monitoring. It's just another tool we can use.
I'm sure Statseeker has helped a little bit with our network availability, at some point.
From my experience, I'd give it an eight out of ten. It has worked when I needed it to.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineer at a healthcare company with 10,001+ employees
We use it on a daily basis, mainly for incident management.
What is most valuable?
The features that we use are as follows:
- The out of the box graphs are excellent to look at trends very quickly going back a few days to a year, this saves a lot of time when carrying out IM.
- The ability to change interface speeds so that some higher level of granularity can be seen.
- We consistently use the fast graphing function when conducting IM. It is really easy and intuitive to use so even non technical people can use it with little or no training.
How has it helped my organization?
We have used this product since the organization was established and it has been a integral part of our business as usual functions and I would suggest that if we stopped using it then this would have a negative impact on our operations.
What needs improvement?
Keep it simple, the product works so I would not over complicate it. The only thing I would add is to keep improving the Netflow analysis interface this is something that we find very useful.
For how long have I used the solution?
We have used this application for nearly 13 years in a major network of around 700 WAN sites.
What do I think about the stability of the solution?
No, we find the product extremely stable, noting that as a health provider we don’t use the latest version or beta versions.
What do I think about the scalability of the solution?
Not so far, we have around 2500 mainly Cisco devices in our current version and have not had any issues so far.
How are customer service and technical support?
Statseeeker have been very good communicators and are always willing to assist. The truth is we set it up and it runs so we really don’t use any support but are thankful for the small number of times we have called on Statseeker support.
Which solution did I use previously and why did I switch?
We also use a number other network tools such as CA eHealth, Cisco Prime, Splunk, etc. concurrently, some of these tools have real strengths but so does Statseeker as outlined above. From our experience, large networks requires more than one tool and a mix will give better results to the business.
How was the initial setup?
The setup is pretty straightforward, the tool does an SNMP get from the MIBs and loads it up which is a very simple process.
Which other solutions did I evaluate?
As stated above, we concurrently use a number of tools and have looked at others but most have issues with licensing, scalability, complexity of setting it up, etc. We have found the Statseeker product to be very easy to set up, it runs and is easy to use so are very happy with it.
What other advice do I have?
Make sure that your naming convention is kept the same to make it easier to search use all lower case as capitol letter are treated differently to lower case.
I would rate the product as 8 out of 10, it is a robust application that we use on a daily basis mainly for incident management.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
IT Manager Network Operation at Al Rajhi Bank
Comprehensive monitoring and reporting helps us to proactively deal with issues
Pros and Cons
- "Device grouping is very easy, and you can discover thousands of devices in a few minutes."
- "The inclusion of configuration management features and SIP links would improve this solution."
What is our primary use case?
We use this solution for monitoring the status of all network devices.
We monitor links, bandwidth utilization, and device CPU and memory utilization. We generate reports of the top ten utilization links, which are helpful for acting proactively.
How has it helped my organization?
The Statseeker polling engine is very efficient and it does not miss any outage.
Device grouping is very easy, and you can discover thousands of devices in a few minutes.
Other valuable options are efficiency, availability, and vendor support.
What is most valuable?
This solution is very user-friendly.
Building a server is very easy and in the case where it crashes, it can be made ready in a couple of minutes. Restoring data is very fast and simple.
I very much like the outages and statistics report, as it is helping to be proactive.
What needs improvement?
I would like to see the addition of a network configuration management feature. It would take online backup configurations, deploy configurations to active nodes, compare configuration changes, provide detailed hardware reports, and generate the configuration compliance reports.
The inclusion of configuration management features and SIP links would improve this solution.
For how long have I used the solution?
We have been using this solution for ten years.
What do I think about the scalability of the solution?
A single server can handle hundreds of thousands of interfaces.
Which solution did I use previously and why did I switch?
We did use another solution prior to this one, but we switched because Statseeker is very efficient and very user-friendly.
What's my experience with pricing, setup cost, and licensing?
The cost, pricing, and licensing are better compared to other solutions.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: December 2024
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