Synthesia Reviews

Our use case was we built, like, kind of an automated pipeline that would take Google slides that we created, and it would automatically create videos from those slides with an avatar.

One improvement in our organization was that we could produce videos quickly. It increased our footprint as a small team, making us look like a bigger team because of that automated pipeline. 

There's a learning curve with Synthesia, but towards the end, it enabled us to produce, generate, and edit videos correctly.

The most valuable feature is the fact that we're able to automate those videos. That was a big part and developer workflow was pretty nice.

I would like to have a little bit more of a place to have testing be able to test more because we're being charged on a utilization level. And sometimes, we have to scrap what we created.

It'd be nice to just use that quota for actual production videos and have something. 

It would be nice to just have an audio track to check the audio because we're in a technical field, and the avatars' voice rendering gets strange on certain words that we use. It gets strange with certain words that we use. 

We use a lot of acronyms and it's just not pure English. So it'd be nice if we didn't lose our credits on testing rather than if we just had an audio tracker to cut a lot of that stuff. So, the development testing workflows could have been improved at that time.

With the voice rendering, if we could have some type of AI that could understand the state, and the company, it could probably make a lot of improvements on the language, for clarity, for spelling, it could check a lot of that stuff for us.

If it had some type of intelligence to it, we'd be able to pronounce certain things and understand the context of certain things. So, just a level of smarts in there would be a huge improvement.

I used it for a year. We were pretty current on the version at the time and did a lot of upgrades. 

We did have some times when Synthesia was down. That kind of slowed down our process. We had that happen a couple of times. 

So, the service itself was stable for the most part. But we did have a couple of times when it crashed. It wouldn't generate videos or things like that. It's probably some kind of bandwidth issue. 

I saw some improvements with the avatars and how they became a little less and less robotic, and they looked less and less like avatars after a while. So I thought those improvements were nice.

Once we got the templating issues down and figured that out. Then, the overall pipeline became pretty simple and reliable after some time.  

We're a very small team, so we didn't have any kind of scalability issues. 

The problem was that we had a small team, and we only had one account. Because of the pricing, we were not able to get multiple accounts. We just had one account. 

So there was no scalability because if somebody was there doing stuff, someone else could also log in. We had scalability issues because we could only have one account for our team.

We talked to the technical team about a couple of things here and there. We had some calls trying to figure things out. Overall, it was okay because once we got those early bugs, we had no issues afterward.

In the beginning, it was kind of a learning curve trying to get that pipeline set up correctly.

But once it was set up, overall, it was okay. 

We have some issues with the templating now. So I would like to see the templating definitely improved with it because some of the templates really screw up our process. 

If it has some kind of intelligence to understand, like, how many slides there had to be, how many things like that if it could kind of be a little bit more dynamic, so you don't have to create all the templates with exactly the correct amount of slides to begin with for it to be able to understand what to do. 

If it could dynamically say, "Okay, I could see that you have 18 slides, obviously. We're gonna need 18 slides for this," and that kind of templating format was kind of tricky at first. But once we got it down, it would make it a lot easier after some time.

It helped generate more on-demand. Because we have an on-demand video-based curriculum at our university. So, it helped increase the number of people taking the courses.

We hit our quotas quite quickly. So we are definitely limited to how much testing we can do, which is kind of a problem. 

For what we used it for, we definitely ran into issues with being able to use be it due to the price because we didn't have enough credit.

Definitely see if you can get some test development credit to do that if Synthesia has any improvements along that side. That would be helpful.  

When we were trying the product early on,  Synthesia didn't have as much templating, but maybe they've got some of this worked out by now. I haven't used it extensively in the last probably six months, so I can't say anything new that they've done, but I would definitely ask about templating and test development credit.

Just make sure you know how to use templating, how to use the test resources, and how to use the automated pipeline with Google Slides. Those are the three big things.

Overall, I would rate it a seven out of ten. 

Public Cloud

I used Synthesia to create a pitch deck for my client, who needed to pitch an idea as an advertisement to his team. The solution is used to create advertisements, presentations, and videos.

Synthesia videos have HD quality, and the text and animations are better than other platforms.

The process of creating Synthesia enterprise accounts should be made more straightforward.

I lost two clients because I was trying to book an enterprise account for my client's project and could not do it. I reached out to Synthesia about booking a demo for the accounts but did not get any response. Then, they told me that to book a Synthesia enterprise account, I would have to pay an annual subscription.

The only issue I face with Synthesia is that there is a time limit to the amount of video I can create at a stretch. I cannot create a ten-minute video at a stretch. Instead, I will have to create shorter videos of three or two minutes to make the video ten minutes long.

I have been using Synthesia for ten years.

I rate Synthesia a seven out of ten for stability.

I rate Synthesia a seven out of ten for scalability.

Synthesia's customer support team didn't address my issue related to creating an enterprise account.

Negative

The solution’s initial setup is difficult.

Synthesia's pricing for the basic accounts is okay, but it would be better if it could be reduced. There is no fixed price for the Synthesia enterprise account, and I really want to know how its pricing works.

Synthesia is deployed on-cloud in our organization.

Synthesia has better usability, and its UI allows me to explore many things. I would recommend Synthesia to other users.

Overall, I rate Synthesia an eight out of ten.

I used the product to do the French pronunciations for complicated culinary techniques.

I use Synthesia to do voice-over. My voice has a southern accent. You need a neutral accent to spread the count nationwide and beyond. 

The solution helps us save time. 

I have encountered glitches while working with Synthesia for an extended period. I would also like to see multiple avatars on the same screen for non-singular representation. 

I have been working with the solution for a couple of months. 

I rate the tool's stability a nine out of ten. 

I rate Synthesia's scalability a seven out of ten. 

The tool has automated customer service bots that are available 24/7. It has a lot of materials as well. 

Synthesia's deployment was straightforward. I use it along with other third-party apps. 

Take a free trial or one month paid trial to use it for your specific use case. I rate the product a nine out of ten. 

On-premises

I evaluated the tool for internal training projects.

Synthesia is very good for internal training and messaging as it saves time. Previously, for me to create an asset, I needed to use several resources, including actors, studios, and lighting, all of which took considerable planning.

With Synthesia, it is easier. It has a wide range of digital actors, integrates with generative AI solutions such as ChatGPT, and continues to evolve with new features such as its new translation tool.
This makes distribution to diverse audiences much simpler.

I would be reluctant to use the solution for customer-facing products. The digital actors’ lips are typically out of sync, and their mannerisms can sometimes feel off. This can potentially create a disconnect with the audience. It is for that reason; real actors would be preferred for customer-facing assets. They have a greater capacity to show empathy, excitement, and passion in their delivery.

I have been using the solution for about a year.

The stability is fine. It’s a fantastic product and perfect for certain use cases. My only reservation would be for customer-facing productions. The lip synchronization can sometimes look like a badly dubbed film and if the avatar looks off camera, then psychologically it looks as if they are lying

I am the only one using the product in my organization.

I have never contacted the technical support team. It is a very easy product.

There is no installation required. It's a web-based, SaaS product. We just log on to the portal. It is also super easy to use. What's my experience with pricing, setup cost, and licensing? The solution is cost-effective and relatively cheap. I also believe the product is coming out with new personal and enterprise packages.

I've only used it to evaluate. If I were to recommend it to someone, I don't think that the cost of the product would be a detractor.

The solution is cost-effective and relatively cheap. I believe the product is coming out with personal and enterprise packages. It is value for money. I've only used it to evaluate. If I were to recommend it to someone, I don't think that the cost of the product would be a detractor.

I have used the solution for a couple of projects. It's a product that I actively follow. It has some really strong points, but it has some slight issues as well.

Everything that Synthesia is doing can be done with other tools, but the beauty of this product is that it is all collated into a nice, easy to use package.
The product impressed me because it wasn't a huge learning curve. Simply type the script, choose your avatar and the tool generates the content.

This is invaluable for smaller organizations that do not have the budget, time, or resources to bring in real-life actors and means that changes can be made on the fly and not require costly reproduction.

I would recommend this product for evaluation; it is not ready for every project but would be my go-to solution in cases where digital actors (and their associated quirks) were deemed acceptable.

Remember, digital actors require lots of back-end processing, yes the models could be refined, but this would require more resources and ultimately reflect in elevated subscription pricing.

The software is a game changer and deserves all of the hype and praise it gets on social media. The tool is invaluable for companies that can't afford a studio or perhaps need to change content on the fly, especially in learning and development.

The digital actors are not quite on par with human actors, which we would expect.

Overall, I rate the tool a nine out of ten.

I create educational videos, talking about various topics, such as courses about writing or courses about design. 

I use Synthesia to create videos explaining the topics.

It's amazing. Instead of taking a video camera and making videos from scratch, we can create them in Synthesia. We pick the right avatar that matches the style we want. 

It's easy to learn, even for new employees. It's very user-friendly and adaptable to different content.

How easy it is to go back and edit your work. The edit feature is super useful when you want to add or remove something from a video.

Some of the AI models can be improved, but not all of them. Some look less human-like, especially the older models. The newer models are great.

Synthesia's compatibility with different learning patterns could be improved. I use it with Squarespace, and it's easy, but it could be better with other elements.

I've been using it for around a year to create AI videos for my e-learning pages.

It is pretty stable. I would rate the stability an eight out of ten. 

I would rate the scalability a seven out of ten. When more than one person on my team is using our Synthesia account, it becomes quite slow.

I use it in my web browser. So, the setup is pretty easy. Very straightforward.

I have seen a return on investment. The quality of the videos produced is better than if I had to create and edit them myself. It's much easier using Synthesia.

The price reflects well on the ability of the software. It matches exactly what it offers.

I would advise other users to play around with it for a while. It might seem basic, but you can create high-quality content with it. Keep using it for different types of activities or learning opportunities.

Overall, I would rate the solution nine out of ten. It is really great product for it has to offer. 

We used Synthesia for AI speech and videos. We have done audio support for written text in multimodal learning. It helped us generate audio for different languages and create promotional materials for courses and certifications. 

Before Synthesia, recording a 20-minute script could take about one to two days. I had to review the recording to find background noise and edit it. If any change was identified, I had to redo the project. However, with Synthesia, I can have a recording within 20 minutes. It would only need minor tweaks. You could tell the difference between AI recording and human recording, but it improved the course of time in which we made the recording. Our Japanese customers didn't believe that it was AI voice. 

The tool's most valuable feature is quickly converting text into a usable audio format. It converts quality text to audio with an accent appropriate for regional dialects. 

The AI avatars are good, but sometimes they have unnatural movements. The lip-syncing needs to be improved. 

I have been using the solution for five months. 

I rate Synthesia's stability an eight out of ten. There were occasional delays and downtime, which were not significant. 

I rate the tool's scalability a nine out of ten. 

Synthesia is very good with the support. 

Positive

We selected Synthesia because it had a good ramp-up and multi-user support. They have realistic sound compared to other tools. 

The tool's initial deployment is trivial. You need to sign up on the platform. 

You can get the recordings done in minimum time and access international markets. 

I rate the product a seven out of ten. 

We use Synthesia to present research across the database for our clients. It helps us create video ads, ad screening, marketing content, etc.

The software has a lot of unique capabilities.

There could be an option to create custom Avatars. Additionally, the product’s technical support team’s response time needs improvement.

I rate the platform’s stability a ten out of ten.

I rate Synthesia’s scalability a ten out of ten.

The initial setup process is interesting and user-friendly.

The platform provides different licensing plans. We have subscribed to their basic plans. They also offer an enterprise plan with unlimited access to all the features. We want an enterprise plan but haven’t received any response from the support team regarding the demo.

I rate Synthesia a ten out of ten. It is a user-friendly tool for producing effective videos.

On-premises

We used Synthesia to create videos with different languages and accents.

Synthesia gave us the ability to create high-quality learning content quickly.

Synthesia is an expensive, high-end product, and its pricing could be a bit cheaper.

Synthesia is a stable solution.

Synthesia is a scalable solution. Three learning designers were using Synthesia in our organization. The three people who used Synthesia to build content were on my team. The solution was deployed to 4,000 employees globally.

When we first got Synthesia, we asked the technical support team questions about its functionality, and they were very helpful.

Positive

We have seen a return on investment with Synthesia. The solution gave us the ability to create content, which, if done externally, would have cost us four times as much.

Before choosing Synthesia, we evaluated other options. We chose Synthesia because its cost, functionality, and service were better.

Synthesia was deployed on-cloud in our organization.

I would recommend Synthesia to other users. Since it's an expensive product, users should consider the cost before choosing Synthesia.

Overall, I rate Synthesia ten out of ten.