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Instructional Designer at a tech vendor with 11-50 employees
Real User
Leaderboard
Easy to learn, user-friendly and adaptable to different content
Pros and Cons
  • "It's amazing. Instead of taking a video camera and making videos from scratch, we can create them in Synthesia. We pick the right avatar that matches the style we want. It's easy to learn, even for new employees. It's very user-friendly and adaptable to different content."
  • "Synthesia's compatibility with different learning patterns could be improved. I use it with Squarespace, and it's easy, but it could be better with other elements."

What is our primary use case?

I create educational videos, talking about various topics, such as courses about writing or courses about design. 

I use Synthesia to create videos explaining the topics.

How has it helped my organization?

It's amazing. Instead of taking a video camera and making videos from scratch, we can create them in Synthesia. We pick the right avatar that matches the style we want. 

It's easy to learn, even for new employees. It's very user-friendly and adaptable to different content.

What is most valuable?

How easy it is to go back and edit your work. The edit feature is super useful when you want to add or remove something from a video.

What needs improvement?

Some of the AI models can be improved, but not all of them. Some look less human-like, especially the older models. The newer models are great.

Synthesia's compatibility with different learning patterns could be improved. I use it with Squarespace, and it's easy, but it could be better with other elements.

Buyer's Guide
Synthesia
October 2025
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For how long have I used the solution?

I've been using it for around a year to create AI videos for my e-learning pages.

What do I think about the stability of the solution?

It is pretty stable. I would rate the stability an eight out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability a seven out of ten. When more than one person on my team is using our Synthesia account, it becomes quite slow.

How was the initial setup?

I use it in my web browser. So, the setup is pretty easy. Very straightforward.

What was our ROI?

I have seen a return on investment. The quality of the videos produced is better than if I had to create and edit them myself. It's much easier using Synthesia.

What's my experience with pricing, setup cost, and licensing?

The price reflects well on the ability of the software. It matches exactly what it offers.

What other advice do I have?

I would advise other users to play around with it for a while. It might seem basic, but you can create high-quality content with it. Keep using it for different types of activities or learning opportunities.

Overall, I would rate the solution nine out of ten. It is really great product for it has to offer. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Zaynah Danquah - PeerSpot reviewer
Lead Instructional Designer at 24/7 TEACH
Real User
Leaderboard
Easy-to-learn platform with a user-friendly setup process
Pros and Cons
  • "It is very easy to make changes in the script and works well with other programs as well."
  • "There could be animation features for Avatars. It would help us create cartoon animations."

What is our primary use case?

I am an instructional designer. Thus, I use the product to create videos for various learning courses.

How has it helped my organization?

The product helps us efficiently in making videos. It is very easy to make changes in the script and works well with other programs as well. We use it in combination with Articulate Storyline. We can create video graphics quickly compared to third-party vendors. It is easy to learn as well.

What is most valuable?

The product’s Avatar feature looks realistic. It offers different voice and graphic options as well. It works efficiently in conjunction with other products.

What needs improvement?

There could be animation features for Avatars. It would help us create cartoon animations using Synthesia instead of Articulate Storyline. Additionally, interactive features still need to be included. The product’s voice diversity is not that good. Sometimes, the standard voice does not match the movement. It needs improvement.

For how long have I used the solution?

I have been using Synthesia since last December.

What do I think about the stability of the solution?

The product is stable. However, they should provide us with a tutorial whenever they make changes to explain how it would affect the overall application.

What do I think about the scalability of the solution?

I rate Synthesia’s scalability an eight or nine out of ten.

How was the initial setup?

The product is deployed on the cloud. The initial setup was straightforward and user-friendly. I took assistance from an expert to work on the process.

Which other solutions did I evaluate?

We evaluated a product where we could draw animation and communicate through videos.

What other advice do I have?

I recommend Synthesia and rate it a nine out of ten. I advise others to identify their use cases and evaluate if the product meets those requirements. We wanted a product that creates videos quickly and is easy for all team members to use.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Synthesia
October 2025
Learn what your peers think about Synthesia. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,706 professionals have used our research since 2012.
Julian Jernigan - PeerSpot reviewer
Instructional Design Consultant at Auguste Escoffier School of Culinary Arts
Consultant
Helps to save time and has 24/7 automated bots for customer service
Pros and Cons
  • "The solution helps us save time."
  • "I have encountered glitches while working with Synthesia for an extended period. I would also like to see multiple avatars on the same screen for non-singular representation."

What is our primary use case?

I used the product to do the French pronunciations for complicated culinary techniques.

How has it helped my organization?

I use Synthesia to do voice-over. My voice has a southern accent. You need a neutral accent to spread the count nationwide and beyond. 

What is most valuable?

The solution helps us save time. 

What needs improvement?

I have encountered glitches while working with Synthesia for an extended period. I would also like to see multiple avatars on the same screen for non-singular representation. 

For how long have I used the solution?

I have been working with the solution for a couple of months. 

What do I think about the stability of the solution?

I rate the tool's stability a nine out of ten. 

What do I think about the scalability of the solution?

I rate Synthesia's scalability a seven out of ten. 

How are customer service and support?

The tool has automated customer service bots that are available 24/7. It has a lot of materials as well. 

How was the initial setup?

Synthesia's deployment was straightforward. I use it along with other third-party apps. 

What other advice do I have?

Take a free trial or one month paid trial to use it for your specific use case. I rate the product a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Paul Akinleye - PeerSpot reviewer
Thinkium Ambassador at Thinkium Foundation
Real User
Leaderboard
The solution has good usability, and videos created through it have HD quality
Pros and Cons
  • "Synthesia videos have HD quality, and the text and animations are better than other platforms."
  • "The process of creating Synthesia enterprise accounts should be made more straightforward."

What is our primary use case?

I used Synthesia to create a pitch deck for my client, who needed to pitch an idea as an advertisement to his team. The solution is used to create advertisements, presentations, and videos.

What is most valuable?

Synthesia videos have HD quality, and the text and animations are better than other platforms.

What needs improvement?

The process of creating Synthesia enterprise accounts should be made more straightforward.

I lost two clients because I was trying to book an enterprise account for my client's project and could not do it. I reached out to Synthesia about booking a demo for the accounts but did not get any response. Then, they told me that to book a Synthesia enterprise account, I would have to pay an annual subscription.

The only issue I face with Synthesia is that there is a time limit to the amount of video I can create at a stretch. I cannot create a ten-minute video at a stretch. Instead, I will have to create shorter videos of three or two minutes to make the video ten minutes long.

For how long have I used the solution?

I have been using Synthesia for ten years.

What do I think about the stability of the solution?

I rate Synthesia a seven out of ten for stability.

What do I think about the scalability of the solution?

I rate Synthesia a seven out of ten for scalability.

How are customer service and support?

Synthesia's customer support team didn't address my issue related to creating an enterprise account.

How would you rate customer service and support?

Negative

How was the initial setup?

The solution’s initial setup is difficult.

What's my experience with pricing, setup cost, and licensing?

Synthesia's pricing for the basic accounts is okay, but it would be better if it could be reduced. There is no fixed price for the Synthesia enterprise account, and I really want to know how its pricing works.

What other advice do I have?

Synthesia is deployed on-cloud in our organization.

Synthesia has better usability, and its UI allows me to explore many things. I would recommend Synthesia to other users.

Overall, I rate Synthesia an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Fraser Gordon - PeerSpot reviewer
Senior Content Developer at Kinaxis
Real User
Helps to generate audio and video using AI avatars
Pros and Cons
  • "Before Synthesia, recording a 20-minute script could take about one to two days. I had to review the recording to find background noise and edit it. If any change was identified, I had to redo the project. However, with Synthesia, I can have a recording within 20 minutes. It would only need minor tweaks. You could tell the difference between AI recording and human recording, but it improved the course of time in which we made the recording. Our Japanese customers didn't believe that it was AI voice. The tool's most valuable feature is quickly converting text into a usable audio format. It converts quality text to audio with an accent appropriate for regional dialects."
  • "The AI avatars are good, but sometimes they have unnatural movements. The lip-syncing needs to be improved."

What is our primary use case?

We used Synthesia for AI speech and videos. We have done audio support for written text in multimodal learning. It helped us generate audio for different languages and create promotional materials for courses and certifications. 

What is most valuable?

Before Synthesia, recording a 20-minute script could take about one to two days. I had to review the recording to find background noise and edit it. If any change was identified, I had to redo the project. However, with Synthesia, I can have a recording within 20 minutes. It would only need minor tweaks. You could tell the difference between AI recording and human recording, but it improved the course of time in which we made the recording. Our Japanese customers didn't believe that it was AI voice. 

The tool's most valuable feature is quickly converting text into a usable audio format. It converts quality text to audio with an accent appropriate for regional dialects. 

What needs improvement?

The AI avatars are good, but sometimes they have unnatural movements. The lip-syncing needs to be improved. 

For how long have I used the solution?

I have been using the solution for five months. 

What do I think about the stability of the solution?

I rate Synthesia's stability an eight out of ten. There were occasional delays and downtime, which were not significant. 

What do I think about the scalability of the solution?

I rate the tool's scalability a nine out of ten. 

How are customer service and support?

Synthesia is very good with the support. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We selected Synthesia because it had a good ramp-up and multi-user support. They have realistic sound compared to other tools. 

How was the initial setup?

The tool's initial deployment is trivial. You need to sign up on the platform. 

What was our ROI?

You can get the recordings done in minimum time and access international markets. 

What other advice do I have?

I rate the product a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Shamik Majumder - PeerSpot reviewer
Graphic Designer/Developer at PricewaterhouseCoopers
Real User
Top 20Leaderboard
Stable product with valuable voiceover features
Pros and Cons
  • "The application helps our organization with creating video animations and voiceovers."
  • "There could be an option to minimize the character’s expression in the animated videos."

What is our primary use case?

We use Synthesia for creating animations and for voiceover purposes.

How has it helped my organization?

The application helps our organization with creating video animations and voiceovers.

What is most valuable?

The product has a valuable feature for creating voiceovers.

What needs improvement?

There could be an option to minimize the character’s expression in the animated videos. Also, they should work on the feature to include two voices simultaneously in one video.

For how long have I used the solution?

We have been using Synthesia for six months.

What do I think about the stability of the solution?

The product is very stable.

What do I think about the scalability of the solution?

I rate the application’s scalability an eight out of ten.

How was the initial setup?

The initial setup is easy. There could be more features to control and customize the voiceovers and video creation per our requirements.

What other advice do I have?

I recommend Synthesia and rate it a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2288400 - PeerSpot reviewer
Anonymous at a manufacturing company with 11-50 employees
Real User
A stable solution that can be used to create high-quality learning content videos with different languages and accents
Pros and Cons
  • "Synthesia gave us the ability to create high-quality learning content quickly."
  • "Synthesia is an expensive, high-end product, and its pricing could be a bit cheaper."

What is our primary use case?

We used Synthesia to create videos with different languages and accents.

What is most valuable?

Synthesia gave us the ability to create high-quality learning content quickly.

What needs improvement?

Synthesia is an expensive, high-end product, and its pricing could be a bit cheaper.

What do I think about the stability of the solution?

Synthesia is a stable solution.

What do I think about the scalability of the solution?

Synthesia is a scalable solution. Three learning designers were using Synthesia in our organization. The three people who used Synthesia to build content were on my team. The solution was deployed to 4,000 employees globally.

How are customer service and support?

When we first got Synthesia, we asked the technical support team questions about its functionality, and they were very helpful.

How would you rate customer service and support?

Positive

What was our ROI?

We have seen a return on investment with Synthesia. The solution gave us the ability to create content, which, if done externally, would have cost us four times as much.

Which other solutions did I evaluate?

Before choosing Synthesia, we evaluated other options. We chose Synthesia because its cost, functionality, and service were better.

What other advice do I have?

Synthesia was deployed on-cloud in our organization.

I would recommend Synthesia to other users. Since it's an expensive product, users should consider the cost before choosing Synthesia.

Overall, I rate Synthesia ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hasnain Zahid - PeerSpot reviewer
Talent acquisition & development specialist at Software Productivity Strategists, Inc. (SPS)
Real User
Top 10Leaderboard
Is used to create and develop AI videos for our organization
Pros and Cons
  • "Artificial Intelligence induced video features are the most valuable."
  • "They should indulge in better advertising and also voice modulation features for the videos should be introduced."

What is our primary use case?

I used the central area to help me make AI videos, and it was pretty helpful. 

I develop videos for our organization. 

What is most valuable?

Artificial Intelligence induced video features are the most valuable. 

What needs improvement?

They should indulge in better advertising and also voice modulation features for the videos should be introduced. 

For how long have I used the solution?

I have been using Sysnthesia for five months. 

What do I think about the stability of the solution?

The solution is highly stable. I rate the stability a nine and a half out of ten. 

What do I think about the scalability of the solution?

The solution is very scalable. Presently, three users are using the solution. I rate the scalability a ten out of ten. 

How are customer service and support?

The technical support team is good. 

How was the initial setup?

The initial setup is straightforward. The deployment took fifteen days. 

What other advice do I have?

I rate the solution a ten out of ten, overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Synthesia Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Product Categories
AI Video Generator AI Avatars
Buyer's Guide
Download our free Synthesia Report and get advice and tips from experienced pros sharing their opinions.