What is our primary use case?
There are some very compelling use cases. A value proposition.
What is most valuable?
The most valuable features of this solution are the consolidation of all historical data on device endpoints, security drivers, firmware, and Software version gaps.
Things that are sometimes overlooked within an IT support, operational, and security model framework, and all of that being consolidated into a multi-view and multi-windows dashboard.
What needs improvement?
The problem or challenge is a pre-sales and go-to strategy for the SMB market delivered through a channel or model.
It's very convoluted and vague, which leads to some confusion about the various types of modules, and the device-to-seat cost is extremely difficult to calculate.
You could have six different modules with 15 to 20 different device counts, which raises some red flags regarding service support and operational operations availability.
To be honest, I don't have enough time in the seat, or on the technology, to say whether or not there is a gap in terms of function or software.
It is not really additional functions, or the features that are needed, rather the complexity would be reduced based on the number of modules required to put together a comprehensive operational security and risk compliance model.
For how long have I used the solution?
We are not really using it. As part of what my company does, we provide executive-level advisory and consulting services based on these types of products and other products in the marketplace. We are not end-users, rather we are, a service delivery, and integrator, as well as an executive business and operational technology alignment company.
We last worked with our clients on this solution in the last 30 days.
The version is the endpoint security and point management suite under a thousand seats.
What do I think about the stability of the solution?
The client hasn't used it long enough to know whether it's stable or not. It is reasonably stable, but it does not provide long-term stability or service to this software. I don't have enough working time on it.
What do I think about the scalability of the solution?
Tanium is a scalable product.
How are customer service and support?
Technical support is lacking.
I would rate the technical support a three out of five.
That is not necessarily people; it's the service window.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
HPE Simplivity, Nutanix Acropolis AOS, and VMware vSAN are all available. I don't have much experience. The research was being done as part of an inquiry on a consulting engagement for one of my clients.
We are working with Rapid Seven, and Crowdsource.
How was the initial setup?
It's hosted by a third party on an MSP cloud platform.
This is not a light switch. It is probably a four on the level of complexity.
It may take up to 60 days to implement.
What about the implementation team?
There is an on-premises version, but it is only available for more than a thousand seats through an appliance model.
What's my experience with pricing, setup cost, and licensing?
It is not inexpensive.
It is higher than some competitors in the market. However, it appears to be more robust and functional to me.
Aside from the standard licensing fees, there are significant additional costs.
What other advice do I have?
Some of the current topics of interest include software as a service based on cyber risk and cyber security. But I would say that would be the most, one of the most prevalent.
I would suggest doing your due diligence.
I am an independent consultant.
I would rate Tanium a seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.