Tanium Reviews

Users experienced a notable increase in efficiency and cost-saving measures with Tanium through streamlined operations and reduced manual tasks. Enhanced visibility into systems led to quick problem resolution, yielding significant time savings. Faster incident response and reduced system downtime contributed to marked improvements in productivity. The platform’s robust capabilities allowed teams to manage their endpoints effectively, leading to a tangible improvement in resource optimization and operational performance.

Tanium's pricing is considered expensive, nearly twice as much as basic settings and higher than some competitors like BigFix, especially in Latin America. While there are significant additional costs beyond standard licensing fees, users find the solution robust and functional. Annual licenses are required, with costs varying by region based on negotiations and the number of endpoints. Despite the expense, Tanium is viewed as a valuable investment by enterprise buyers.

• "The product's pricing differs from region to region depending on negotiations and the number of endpoints."
• "The solution is expensive but it's a good investment."
• "The solution offers value for money."

Enterprises utilize Tanium for endpoint protection, network security, and system management. It consolidates tools, offers inventory and incident response, and manages configuration databases. Tanium facilitates threat intelligence, vulnerability management, and live response. It also aids in application deployment and security operations. Organizations adopt Tanium's capabilities for patching, endpoint data collection, CMDV discovery, and integrating with third-party software. It enhances visibility, allowing for robust data processing and client data model development.

Users indicate varied experiences with Tanium's customer service and support. While some appreciate responsiveness and describe the team as helpful and knowledgeable, others find delays frustrating and the lack of immediate assistance unsatisfactory. Direct interactions through an account manager are noted positively, but the need for improved response times is highlighted. Community support is seen as beneficial for daily tasks. Comprehensive documentation and quicker issue resolution are areas where some users seek enhancements.

Tanium's initial setup is often regarded as straightforward and user-friendly, with some entities completing it in less than a week. However, complexity varies; Bank of America's deployment took over 12 months due to its expansive network. A four-member team including IT support is generally sufficient for deployment. Some users rate it moderately challenging, requiring about 60 days. Flexibility and fast deployment are highlighted as strengths.

Tanium offers varied scalability experiences. Some users report excellent scalability, handling thousands of devices, while others encounter challenges, especially in complex infrastructures with multiple architectures. IT departments can integrate Tanium broadly, though optimization may be necessary. Users rate its scalability between seven to ten out of ten, suggesting it suits medium to large enterprises despite some limitations. Organizations with a diverse setup may face specific deployment issues that need careful management.

Tanium receives positive remarks for its stability, being regularly maintained and updated. Many report no bugs or crashes, finding its performance reliable. Some express confidence, rating stability highly, though a few note initial traffic contention issues. Users highlight strong reliability, particularly for its agents. There are suggestions for improving driver support and managing heavy packages. Some users indicate it remains to be fully tested under heavier loads, especially regarding long-term consistency.