Trend Micro Integrated Data Loss Prevention Reviews

The primary use case as the integrator and the reseller of Trend Micro is encryption and data loss prevention. We also use Trend Micro as an antivirus.

Trend Micro has improved my client's organization by recovering malware disabled network adaptors from servers.

The most valuable feature is the total network, end-to-end, malware protection.

Trend Micro could be priced better, currently, it's a bit high. There also needs to be better after-the-sale technical support.

Last two to three years

The stability is okay, but sometimes there are a lot of challenges. 

It's very good, productive.

We have 40 seats within the organization using this solution.

And maintenance is automatic after installation. I check everything every week. We haven't had any problems. We are planning on increasing the current usage.

The technical support, the after-sales-support, is not very good at all.

The initial setup was straightforward.

Deployment took about half an hour.

Licensing costs are every three years and there isn't an additional cost other than the standard licensing fees.

The advice I would give to others who are looking into implementing this product is that I'm not sure that I will recommend this product. There are a lot of compatible products available in the market. The customer service and technical support are better than Trend Micro.

On a scale of 1-10, 10 being the best, I would give Trend Micro a 7 out of 10.

The primary use is to control and manage the data flow through the main system, along with the logs. We are using the DLP for tracking users' data flow.

My company has been using it for over year, but I have been using the solution for four months. We are using the latest version of the solution.

We are able to check the log and keep records.

Needs a remote login option.

They could offer more DLP features.

Less than one year.

The solution is managed through our central team.

For deployment and maintenance, we employ around three people.

We have more than 10,000 users.

The technical support is responsive.

We previously used Symantec Endpoint Protection, but Trend Micro offers more features.

The initial setup was straightforward. It was not that complex, because it was easy to understand the DLP features.

We used an implementer for this product. However, I was not part of the corporate implementation team, so I don't have any information about our implementation strategy.

The licensing and pricing of Trend Micro are comparatively low and competitive since they are offered in a bundle, especially compared to Symantec, which was has a relatively high price.

I am using this product and Symantec. 

Trend Micro is more flexible. It also has a better GUI and reporting features.

I seen other companies move from Symantec to Trend Micro in India due to the features that Trend Micro offers.

We primarily use it as a main management solution. Our support company handles it and they bought it to integrate and install. They are partners with Trend Micro.

The interface and dashboard are okay.

It's hard for me to answer any questions about missing features. It's the outside companies who support us that manage this DLP solution at this moment.

I've been working with the solution since I started with the company, which has been about one year.

The stability is currently okay. We don't have any issues with it. However, in regards to encrypting disks, we sometimes have issues where we need to rearrange the computer because we have some failures at the start when the PC boots up. When we try to log into our admin accounts in the past it's crashed.

We've been satisfied with technical support so far. Whenever I've opened up a ticket within our site support portal, they've contacted us directly to track and resolve the issue.

Our support company handles these aspects of the solution, so I can't speak about the implementation process.

Our support company handled every aspect of the setup for us.

I'd rate the solution at three out of ten.

We see many options and update our configurations to get more prevention options.

I don't have a lot of knowledge about the solution. I need to learn about it and to acquire some skills before I can really talk about its pros and cons. Currently, it's okay, but largely our support company helps us with the IT environment.

I don't know if I would recommend it to other companies.

On-premises

Trend Micro Integrated Data Loss Prevention filters out any potential leakage of personal data, such as credit cards, ID numbers, addresses, etc. For example, suppose there's any violation or illegal activity while users copy files. In that case, Trend Micro Integrated Data Loss Prevention actively blocks those through different channels, such as on web pages, emails, and CD-ROMs.

None of the Trend Micro Integrated Data Loss Prevention features worked well, but the solution had a straightforward setup.

Trend Micro Integrated Data Loss Prevention is buggy, which is one area for improvement. Most of the time, it also causes problems with other solutions.

The solution requires better QA.

I also found Trend Micro Integrated Data Loss Prevention support horrible, so that's another area for improvement.

I've worked with Trend Micro Integrated Data Loss Prevention for two to three years.

Trend Micro Integrated Data Loss Prevention isn't a stable solution, so it's a one out of ten.

Scalability-wise, Trend Micro Integrated Data Loss Prevention is a one out of ten. It needs to be more scalable.

The technical support for Trend Micro Integrated Data Loss Prevention could be better.

The initial setup for Trend Micro Integrated Data Loss Prevention is relatively straightforward.

The deployment of Trend Micro Integrated Data Loss Prevention took a year because of the bugs.

The client needs to pay for the Trend Micro Integrated Data Loss Prevention license on an annual basis.

My customer still uses Trend Micro Integrated Data Loss Prevention.

Between three hundred to four hundred people use Trend Micro Integrated Data Loss Prevention.

Five engineers handle the deployment and maintenance of the solution.

I wouldn't recommend Trend Micro Integrated Data Loss Prevention to others.

My Trend Micro Integrated Data Loss Prevention rating is one out of ten.

On-premises

Using the solution, we primarily capture all the data and filter out all the files transmitted via USB and CD ROM.

Feature-wise, it is not a good solution, so I wouldn't say I like it.

Within the solution, many of the functions do not perform as intended. So, an improvement in the QA process is needed.

I have around two years of experience with Trend Micro Integrated Data Loss Prevention. Also, my company has a partnership with Trend Micro.

It is not a stable solution. Stability-wise, I rate the solution a one out of ten. It's unstable since too many bugs are in it, and it keeps crashing constantly. There are some functions in the solution that don't work.

It is not a scalable solution. Scalability-wise, I rate the solution a four out of ten. Also, most of the customers using the solution are enterprise-sized ones.

On a scale of one to ten, where one is bad support, and ten is very good, I rate the technical support a one. The solution's technical support is very bad. The technical support has been unable to resolve many of our problems, particularly when we get logs without any results.

Negative

The solution's initial setup process was straightforward. On a scale of one to ten, where one is difficult, and ten is very easy, I rate the solution's initial setup a seven out of ten. It took a year for the solution's deployment process to be completed in our organization. Also, around 400 people were involved in the deployment process. In our organization, we need around ten people to maintain the solution. These ten people take care of the solution's troubleshooting process.

Price-wise, it is a cheap solution. I rate the solution's pricing a two on a scale of one to ten, where one is low, and ten is high.

I would tell those planning to use the solution that they don't opt for it. The product and support for the solution are bad, as the solution has many bugs. Also, the solution is not very reliable. I rate the overall solution a one out of ten.

On-premises

We use Trend Micro Data Loss Prevention as a primary solution. We need to monitor and administer user accounts, in certain instances voiding contact as a solution for the flex server. We also use Microsft BitLocker.

We value the network diagnostic information of Trend Micro Data Loss Prevention. We value the anti-malware information provided by the software.

We find the malware scanning and intrusion detection most valuable for our server management requirements. We can find out who is on our servers and what they have done.

I would like to provide improved network direction in order to regulate all of the user agents. We only use Trend Micro Data Loss Prevention to manage various threats and malicious user agents currently.

They have all the features. They have all the requirements. They don't have the best price, so that is a problem. The price is forecasted to increase on the next release.

One to three years.

It's quite stable and good overall.

Scalability is good. We use the software across departments in our company, for technology, financial, HR, administration, IT, etc.  

For deployment and maintenance, we currently use five people. Those people will do the network administration so we don't need an outside consultant company for this. In the future, we may increase our usage.

The customer service at Trend Micro will try to solve any issue that is presented. It just depends on how critical the issue is. All in all, I would rate Trend Micro tech support a nine out of ten.

We used Microsoft BitLocker, so we didn't need to uninstall it or run separately. We can use the two together on the network.

The initial setup of Trend Micro Data Loss Prevention is complex. If you have any complaints or issues, then you are required to go to the company for support. It took us around three months to fine-tune everything. That is the maximum.

We did not use an integrator company to set up the software. We did it ourselves.

Trend Micro Data Loss Prevention is not expensive. The licensing fee is affordable.

We also evaluated Symantec solutions.

I would advise anyone using Trend Micro Data Loss Prevention to ascertain exactly what the departments in their organization are and how many there are in total before launch.

This will make the process easier for deployment. Overall, I would rate Trend Micro Data Loss Prevention a nine out of ten. It is good.

We are using this solution to audit the user's data transfer. We monitor the data that is transferred through USB or DVD.

It didn't improve the organization, The solution is plagued with bug with RD that is taking forever to fix them. Most of the function are what they are, INTERFACE, it's very unusable once deployed. It also crashed a lot of our Desktops and RD is unable to find the root cause . We had to have a Microsoft case opened to point the RD where it went wrong.

It's easy to set up.

It's priced well.

There are no issues with the interface.

This solution could definitely have fewer bugs.

Most of the functions don't work in the way that they are supposed to.

It needs a bit of quality control. At the moment, there are so many bugs that it is preventing us from getting this online. It's a disaster for us. This has been going on for half a year now and more issue created than fixed.

I have been using this solution for a year.

This solution is not stable. It's unstable, it crashes a lot of our desktops. It was a nightmare.

Does not scale well.

The technical support is awful. It takes a long time to solve an issue. Basically, what happens is that they come up with a bugfix build that doesn't even work.

There is a lot of back and forth.

Cases get dragged on for a long time; two, sometimes three weeks, and sometimes months.

The initial setup is quite straightforward.

-20000USD at least in man hours and unusable subscription licensing.

It's relatively cheap so the pricing is okay.

Overall, I don't find anything useful about this product. It's a terrible product and I would not recommend it.

I would rate this solution a one out of ten.

On-premises