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Sr.Customer Engineer- Projects at a tech services company with 201-500 employees
Real User
Easy to install, scales well, is reliable and has good support
Pros and Cons
  • "It will reduce the vulnerability level for safe browsing."
  • "There is always room for improvement in security."

What is our primary use case?

Trend Micro Mobile Security is used to filter and protect the environment from dangerous websites, and unsafe networks.

What is most valuable?

Trend Micro Mobile Security is a good solution.

It will reduce the vulnerability level for safe browsing.

What needs improvement?

There is always room for improvement in security.

For how long have I used the solution?

We implemented Trend Micro Mobile Security for a school, nine months ago.

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What do I think about the stability of the solution?

Based on what I have seen to date, Trend Micro Mobile Security is a stable solution.

What do I think about the scalability of the solution?

Trend Micro Mobile Security is a scalable product.

I have one customer in our organization who uses this solution. It is used in a school.

How are customer service and support?

I have no issues with the technical support from Trend Micro Mobile Security.

How was the initial setup?

It is very easy to install. A link is sent to the devices, the end-user can click on the link and it will install the solution.

We are able to complete the installation ourselves.

What about the implementation team?

We implement products for our customers.

What's my experience with pricing, setup cost, and licensing?

We have a license that we renew yearly.

What other advice do I have?

I would recommend this solution to others.

I would rate Trend Micro Mobile Security an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user742989 - PeerSpot reviewer
Sales Engineer/Solution Architect at a tech services company with 11-50 employees
Consultant
​The setup is very easy. The most complex part is the Apple certificate.​
Pros and Cons
  • "The Android protection, it’s faster."
  • "The iOS protection: This is because Apple will “close” your smartphone."

What is most valuable?

The Android protection, it’s faster.

How has it helped my organization?

We have a customer that uses the product to block the user's camera when they enter into the company.

What needs improvement?

The iOS protection: This is because Apple will “close” your smartphone.

For how long have I used the solution?

My first contact with Mobile Security was in 2013.

What do I think about the stability of the solution?

Just in the first version. Now, the product works well.

What do I think about the scalability of the solution?

Just in the first version. Now, the product works well.

How are customer service and technical support?

The Trend Micro support is always available, and the engineers are very good.

Which solution did I use previously and why did I switch?

No, I have never used a different solution.

How was the initial setup?

The setup is very easy. The most complex part is the Apple certificate.

What's my experience with pricing, setup cost, and licensing?

I don’t know about licensing, because I am not commercial.

Which other solutions did I evaluate?

No, we are TrendMicro partner, so we choose use this.

What other advice do I have?

Take care with Apple products, as this will be the most complex part.

Disclosure: My company has a business relationship with this vendor other than being a customer: We have 16 years of relationship with the vendor and are a Platinum Partner.
PeerSpot user
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Mobile Data Protection
Buyer's Guide
Download our free Mobile Data Protection Report and find out what your peers are saying about Trend Micro, Lookout, Microsoft, and more!