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Lookout vs Trend Micro Mobile Security comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Lookout
Ranking in Mobile Data Protection
7th
Average Rating
7.2
Reviews Sentiment
7.6
Number of Reviews
6
Ranking in other categories
Secure Web Gateways (SWG) (23rd), Cloud Access Security Brokers (CASB) (12th), Threat Intelligence Platforms (19th), Endpoint Detection and Response (EDR) (41st), Mobile Threat Defense (2nd), ZTNA as a Service (16th), ZTNA (11th), Secure Access Service Edge (SASE) (21st)
Trend Micro Mobile Security
Ranking in Mobile Data Protection
5th
Average Rating
7.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Mobile Data Protection category, the mindshare of Lookout is 4.2%, up from 2.9% compared to the previous year. The mindshare of Trend Micro Mobile Security is 3.8%, up from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Data Protection
 

Featured Reviews

MH
Oct 3, 2023
Easy to use and setup
The solution is stable. The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer. Sometimes, the gateways are overutilized, which can cause problems. Simply because Lookout is a service provider, so you are at the mercy of their rules and retainers.
ElvisHenriquez - PeerSpot reviewer
Apr 5, 2023
Good application control and the ability to expand but needs DLP features
I've used it for myself, our company, and our customers.  One of our customer use cases is to set specific applications to be used on the mobile and to allow for no other application to be used.  Customers have been able to give mobile devices to their employees and restrict the applications on…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"We have not had any issues with bugs or breakdowns."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"Their ransomware protection is useful."
"Parental control"
"The Android protection, it’s faster."
"Customer service has been excellent. Trend Micro has very good deals and support - also in the Middle East."
"The solution offers a lot of custom features."
"Setting up the product is not too difficult."
"It will reduce the vulnerability level for safe browsing."
"This solution is able to protect the data, files, and folders that have been hijack or encrypted."
 

Cons

"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The initial setup requires a little bit of experience with configuration."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Contact Backup."
"There have been some users who have been complaining about the interface being unfriendly and when the application software is installed on their phone making their mobile slow."
"This solution is weak and cannot detect the latest ransomware."
"When the agent upgrades itself, it loses some settings and they need to be re-enabled manually."
"The iOS protection: This is because Apple will “close” your smartphone."
"Trend Micro tends to drain the battery running in the background, but apart from that, they need to improve their updates."
"There is always room for improvement in security."
"Sometimes, when generating random numbers to our mobile feed the random number doesn't work. We mainly deal with QR codes because of this. If they could fix the random number generator that would be helpful."
 

Pricing and Cost Advice

"The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
"In terms of feature performance versus cost, they're a good value."
"The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."
"Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
"We have a license that we renew yearly."
"Each license costs about $10/year. It's fairly inexpensive because it's a new product. In Pakistan, no more than two or three companies can apply for mobile protection right now. I don't know if there are ancillary costs above the standard licensing fee."
"Very cheap in cost"
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
Computer Software Company
23%
Comms Service Provider
12%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Lookout?
The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price. The solution comes with ...
What needs improvement with Lookout?
The solution could improve identity integration as well. Zero trust, it's a good start as a zero-trust solution. Moreover, Lookout should work on multi-cloud integration and on increasing the numbe...
What needs improvement with Trend Micro Mobile Security?
Trend Micro tends to drain the battery running in the background, but apart from that, they need to improve their updates. Additionally, an improvement that I want is for the dashboard to be more d...
 

Comparisons

No data available
 

Also Known As

CipherCloud
No data available
 

Overview

 

Sample Customers

Information Not Available
Alertboot, Babou, Ponsse
Find out what your peers are saying about Lookout vs. Trend Micro Mobile Security and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.