The main challenge with Trend Micro Mobile Security for iPhone users is the complex setup process due to Apple's stringent security requirements. This results in additional steps, making the process confusing for non-technical users.
Information Technology Administrator at Tritontek, Inc.
Real User
Top 5
2023-07-21T08:27:00Z
Jul 21, 2023
Trend Micro tends to drain the battery running in the background, but apart from that, they need to improve their updates. Additionally, an improvement that I want is for the dashboard to be more detailed.
When the agent upgrades itself, it loses some settings and they need to be re-enabled manually. This needs to be adjusted so that doesn't happen. The solution needs DLP on the solution.
From a technical point of view, I don't have much to give in terms of feedback on what could be improved. But there have been some users who have been complaining about the interface being unfriendly and when the application software is installed on their phone making their mobile slow, a little bit laggy. It should be taking less processing. It just depends on the mobile phone. Apart from this, I haven't seen many use-cases of it being deployed on a large scale. We haven't had the experience of it deployed on a very large scale so I'm not sure how it would perform in that environment, so I can't say anything about this.
Sometimes, when generating random numbers to our mobile feed the random number doesn't work. We mainly deal with QR codes because of this. If they could fix the random number generator that would be helpful.
The main challenge with Trend Micro Mobile Security for iPhone users is the complex setup process due to Apple's stringent security requirements. This results in additional steps, making the process confusing for non-technical users.
Trend Micro tends to drain the battery running in the background, but apart from that, they need to improve their updates. Additionally, an improvement that I want is for the dashboard to be more detailed.
When the agent upgrades itself, it loses some settings and they need to be re-enabled manually. This needs to be adjusted so that doesn't happen. The solution needs DLP on the solution.
There is always room for improvement in security.
From a technical point of view, I don't have much to give in terms of feedback on what could be improved. But there have been some users who have been complaining about the interface being unfriendly and when the application software is installed on their phone making their mobile slow, a little bit laggy. It should be taking less processing. It just depends on the mobile phone. Apart from this, I haven't seen many use-cases of it being deployed on a large scale. We haven't had the experience of it deployed on a very large scale so I'm not sure how it would perform in that environment, so I can't say anything about this.
Sometimes, when generating random numbers to our mobile feed the random number doesn't work. We mainly deal with QR codes because of this. If they could fix the random number generator that would be helpful.
This solution is weak and cannot detect the latest ransomware.