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Lookout vs Sophos Mobile comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.8
Iboss customer service is praised for responsiveness, knowledge, efficiency, excellent support, proactive problem-solving, and dedicated account management.
Sentiment score
8.2
Lookout's customer service is praised for responsiveness despite communication challenges, with comprehensive support and knowledgeable teams ensuring efficiency.
Sentiment score
8.5
Sophos Mobile customer service receives mixed feedback, with varying responsiveness and effectiveness, leading to diverse user experiences.
 

Room For Improvement

Sentiment score
4.8
IBoss users seek improved reporting, security features, cloud integration, higher network capacity, intuitive configurations, and more efficient customer support.
Sentiment score
5.7
Lookout's Salesforce integration requires enhancements in APIs, identity integration, and multi-cloud support for better performance and innovation.
Sentiment score
4.0
Sophos Mobile needs improved security, easier setup, better iOS integration, enhanced support, and stronger threat detection and reporting tools.
It is not as intuitive as the rest of the platform.
The area for improvement in Sophos Mobile is troubleshooting.
 

Scalability Issues

Sentiment score
8.2
iBoss provides scalable solutions for seamless bandwidth adjustment, supporting global expansion and efficient management of significant user loads.
Sentiment score
8.6
Lookout's scalable SaaS infrastructure enables seamless deployment across organizations, supporting varied device numbers and easy capacity adjustments.
Sentiment score
7.0
Sophos Mobile is scalable for SMEs but may be costly, with mixed reviews suggesting discounts or buyback options.
We have flexibility with our primary and backup nodes if there's a large amount of web traffic.
We recommend it for both small and medium-sized enterprises.
 

Setup Cost

Sentiment score
6.4
Iboss offers competitive, transparent pricing with a per-user model, simplifying cost forecasting and enhancing budget predictability for enterprises.
Sentiment score
6.0
Enterprise buyers find Lookout's pricing fair, competitive, and cost-effective for security enhancements compared to solutions like Prisma and Umbrella.
Sentiment score
6.9
Sophos Mobile offers competitive pricing based on users, with bundled maintenance, making it cost-effective for many though pricey for some.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
The product is affordable, and there is no issue with its purchase for small companies.
 

Stability Issues

Sentiment score
8.2
iboss is highly stable with minimal issues; cloud transition improves performance, earning high stability ratings from users.
Sentiment score
8.1
Users praise performance but note potential stability issues due to partner involvement and gateway overutilization, affecting ratings.
Sentiment score
7.2
Sophos Mobile is reliable and stable on AWS, despite occasional support and security control issues, rated 8/10 overall.
 

Valuable Features

Sentiment score
7.7
Iboss provides scalable cloud security with advanced features like content filtering, SSL inspection, and seamless integration, enhancing user protection.
Sentiment score
7.3
Lookout's encryption and security features enhance compliance and usability in financial, government, and healthcare sectors, ensuring privacy and protection.
Sentiment score
8.5
Sophos Mobile provides comprehensive mobile management, security features, and user-friendly interface enhancing device security and integration with corporate tools.
The solution's mental health function can detect if someone needs help.
Sophos Mobile has been rated nine out of ten for security and performance.
 

Categories and Ranking

iboss
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Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Secure Web Gateways (SWG) (13th), Internet Security (4th), Web Content Filtering (4th), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (13th), Secure Access Service Edge (SASE) (10th)
Lookout
Average Rating
7.2
Reviews Sentiment
7.3
Number of Reviews
6
Ranking in other categories
Secure Web Gateways (SWG) (23rd), Mobile Data Protection (7th), Cloud Access Security Brokers (CASB) (12th), Threat Intelligence Platforms (19th), Endpoint Detection and Response (EDR) (41st), Mobile Threat Defense (2nd), ZTNA as a Service (16th), ZTNA (11th), Secure Access Service Edge (SASE) (21st)
Sophos Mobile
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Enterprise Mobility Management (EMM) (7th), Unified Endpoint Management (UEM) (5th)
 

Featured Reviews

Jack Hamm - PeerSpot reviewer
We experienced benefits immediately but the report generation is lagging
iboss excels on the networking side but lags slightly behind competitors like Zscaler and Netskope in terms of security feature parity. I'd like to see them accelerate development on the security side, particularly around data loss prevention. Using iboss for DLP instead of traditional endpoint solutions is preferable, but its current feature set requires some clunky workarounds. I'd also like to see better integration of DLP into the platform. Additionally, while it's improving, reporting can be slow at times. This is problematic when generating reports for executives who expect them immediately. I'd like to see further improvements in reporting speed and efficiency.
DB
Enhanced mobile security with visibility into app and website usage, but installation challenges remain
We use Lookout for mobile devices, such as phones It has reduced our risk around mobile devices. I like the security features and being able to see what apps and websites people are using. There is nothing we have come across that we've desired. We have been using Lookout for one year. The…
Bien A.Vitorillo - PeerSpot reviewer
Easy to manage, cheaper cost and efficient for security needs
Sophos is very simple and direct to the point. I cannot recall any challenges with the deployment process. Deployment time: For a single device, it only takes two to three minutes, it also depends on the connectivity. But with a reliable connection, it takes only two to three minutes to install the software. Once installed, as long as there is an internet connection, the device can be discovered in our cloud deployment. Our network support team works on Sophos. I believe we have integrated it into our Active Directory. Deployment model: The subscription itself, Sophos Central, is already cloud-based. It's software as a service, directly from Sophos.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
9%
Government
6%
Computer Software Company
19%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
Computer Software Company
21%
Construction Company
8%
Manufacturing Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
What is your experience regarding pricing and costs for Lookout?
The pricing is a little expensive. We are currently looking at comparisons with other solutions, including Umbrella.
What needs improvement with Lookout?
There is nothing we have come across that we've desired.
What do you like most about Sophos Mobile?
I like the level of interaction that the product offers with the other products in our company's environment.
What is your experience regarding pricing and costs for Sophos Mobile?
The product is affordable, and there is no issue with its purchase for small companies.
What needs improvement with Sophos Mobile?
The area for improvement in Sophos Mobile is troubleshooting. They should be better at addressing issues more effecti...
 

Also Known As

iBoss Cloud Platform
CipherCloud
Mobile Control
 

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Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
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