Try our new research platform with insights from 80,000+ expert users

Jamf Pro vs Sophos Mobile comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
234
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
2nd
Average Rating
9.6
Reviews Sentiment
8.0
Number of Reviews
106
Ranking in other categories
Mobile Device Management (MDM) (1st)
Sophos Mobile
Ranking in Enterprise Mobility Management (EMM)
7th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Unified Endpoint Management (UEM) (5th)
 

Mindshare comparison

As of January 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 36.5%, down from 38.6% compared to the previous year. The mindshare of Jamf Pro is 14.6%, up from 13.8% compared to the previous year. The mindshare of Sophos Mobile is 2.2%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.
AhmedFahmy - PeerSpot reviewer
Enhancing security with strong policy management and an easy setup
We are working with Sophos and other products like Managed Engine, focusing on enterprise management and mobile device management solutions. We primarily use Sophos for server or endpoints. We have integrated it as a same solution We have no specific threats in mobile because we are working as…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its direct integration with all the other products that we have from Microsoft is valuable. We're using the E5 license, and we have a whole wealth of different products available. It just makes it easier to have everything from one provider."
"Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great."
"It's easy to manage."
"Technical support, in general, has been quite helpful."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"As the solution is a software as a service, the scalability is unlimited."
"Intune's integration with Microsoft 365 is exceptional."
"It works pretty well for us."
"I have found the most valuable feature to be the policies."
"Being able to easily deploy apps and patches to our client computers with minimal hands-on time from our techs has been huge."
"Jamf has made it achievable for us to easily deploy & manage Apple devices anywhere in the world, without the need for hands-on assistance from IT staff."
"It's a great way to keep track of all of our licenses and the software we use daily."
"It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf."
"Automated Device Enrollment workflows are great for zero-touch deployments, vital in the current global context. With Automated Device Enrollment workflows, we can deploy new Apple devices directly to end-users without help from the IT support team."
"Being able to push out elevation policies to users on an Adhoc basis helps us when users are not in the office."
"If you want to manage macOS devices in your enterprise and want to make it as easy for the user as well as for the administrators, you should use the DEP with Jamf Pro."
"In terms of valuable features, we liked the lock feature, the roll-out white feature, and the find feature. I think that Sophos had a GPS locator, so you could figure out where the phone was from a GPS location."
"The security features work well."
"The most significant features of Sophos Mobile include controlling user installations and managing features like the camera, which can be disabled or enabled."
"The initial setup process is straightforward and fast."
"The solution provides us with data protection."
"I like the level of interaction that the product offers with the other products in our company's environment."
"Sophos can block the Wi-Fi connection on a mobile device. That's one feature we wanted, but the main thing is the ability to disable the device if it's lost or stolen. We need to shut down PayPal, so it can't be used to make unauthorized purchases."
"They always add more features to this product."
 

Cons

"I, as such, do not have any specific inputs or needs. However, there is always room for improvement when it comes to scalability."
"Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect."
"Intune could be improved by expanding its third-party patching capabilities for a more comprehensive solution."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"We faced issues with macOS support. The product should have better inventory and asset management."
"The most significant challenge is reporting and monitoring. The reporting accuracy for deploying applications and all aspects of Intune needs to be improved."
"Microsoft Intune's app deployment presents challenges for non-MSI and non-store apps, particularly EXEs, requiring the use of a Win32 wrapper tool and adding overhead to the process."
"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"The new remote support tool is still lacking features compared to other industry solutions."
"If I had to suggest an area of improvement would be the UI. It can be very all over the place and complex."
"Jamf needs to get an inbuilt remote support tool to allow the admin to remote into machines. At present, you can use third-party remote apps, however, a Jamf one would be better."
"I think there's room for improvement on the automation. For example, uploading a package to Jamf Pro and then updating the policy and other aspects, should be automatic. For instance, if I put a new version of the software, version 11 and the previous one was 10, Jamf Pro should be able to recognize if there's an update and update the policy automatically. It's not a big deal, but I think there's room for improvement."
"The dashboard needs to be customizable."
"The solution should offer beta testing for new products."
"It would be amazing if they would give Apple TV management its own space in Jamf Pro and not just mix it in with devices."
"The upgrade process of this solutions could be improved. It is not possible to use Jamf Pro to upgrade devices."
"There may be necessary adjustments that need to be made because we are facing certain restrictions within the work profile."
"The product does not work well in iOS."
"We have experienced issues in updating iOS devices when we set a minimum version requirement policy, and we do not have the option to force automatic installation. This means that the device must be supervised in order for updates to be applied, which we would like to see improved."
"The area for improvement in Sophos Mobile is troubleshooting."
"We encounter issues while working with iOS."
"The application might have issues with other software."
"The features of Sophos Mobile could improve. The way the system works together could be better. Additionally, the integration with other Sophos products could improve."
"For Sophos Mobile, it is difficult to get good support."
 

Pricing and Cost Advice

"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."
"The pricing needs improvement."
"The tool is cheaper than our company's other MDM tools."
"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
"We don't get Intune as a separate module. Most of the time, we use it within an enterprise agreement like E3 or E5. Those licenses are at a good price, but what is annoying is that every single year they go higher."
"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"The price for Intune is fair."
"The total ROI is worth every penny."
"Licensing cost is dependent on the footprint and foreseen growth."
"JumpStart looks a little bit pricey; however, it is worth every penny."
"Jamf Pro is on the expensive side and could be slightly cheaper."
"It would be beneficial if it could be reduced slightly."
"Jamf is quite up there. It wasn't the cheapest solution, but it's reasonable. Apigee was cheaper than Jamf."
"If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer."
"Cloud is worth the small increase in price, but make the switch before you need it, and not during a global pandemic."
"My company needs to make yearly payments for the licensing charges attached to the product."
"Sophos Mobile is inexpensive."
"The product is not suitable for smaller companies because its price is high."
"It is a cost-effective solution."
"Apple is starting to do beta testing with their own solutions and for much cheaper than Sophos Mobile's price."
"The licensing fees are paid based on a one-year or two-year subscription."
"The licensing is paid on a yearly basis."
report
Use our free recommendation engine to learn which Enterprise Mobility Management (EMM) solutions are best for your needs.
831,158 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
6%
Educational Organization
43%
Computer Software Company
9%
Financial Services Firm
6%
University
5%
Computer Software Company
20%
Construction Company
8%
Manufacturing Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
Jamf Pro is considered a premium solution, and pricing can be a significant factor, especially in price-sensitive mar...
What needs improvement with Jamf Pro?
Jamf Pro should be standardized into one MDM product to make it more affordable and accessible. The App packaging pro...
What do you like most about Sophos Mobile?
I like the level of interaction that the product offers with the other products in our company's environment.
What is your experience regarding pricing and costs for Sophos Mobile?
The product is affordable, and there is no issue with its purchase for small companies.
What needs improvement with Sophos Mobile?
The area for improvement in Sophos Mobile is troubleshooting. They should be better at addressing issues more effecti...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
JAMF Software Casper Suite
Mobile Control
 

Learn More

Video not available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
VIST Bank
Find out what your peers are saying about Jamf Pro vs. Sophos Mobile and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.