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Trend Micro Mobile Security pros and cons

Vendor: Trend Micro
3.9 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Parental control and Android protection are standout features.
It offers robust data, file, and folder protection against encryption and hijacking.
Numerous custom features enhance user flexibility.
Customer service, including in the Middle East, is commendable with good deals and support.
It provides effective ransomware protection and threat prevention.

CONS

Trend Micro Mobile Security faces challenges in detecting the latest ransomware.
It tends to drain the battery when running in the background.
There is a complex setup process for iPhone users due to Apple's security requirements.
A delay issue exists when receiving emails on mobile compared to a laptop.
The pricing of Trend Micro Mobile Security is considered expensive.
 

Trend Micro Mobile Security Pros review quotes

it_user1267821 - PeerSpot reviewer
Jan 26, 2020
The solution offers a lot of custom features.
Nadeem Syed - PeerSpot reviewer
Sep 1, 2025
Compared to other products selling in Pakistan, they have superior technical teams and support.
Malik Usman Aslam - PeerSpot reviewer
Feb 2, 2020
Customer service has been excellent. Trend Micro has very good deals and support - also in the Middle East.
Find out what your peers are saying about Trend Micro, Microsoft, Sophos and others in Mobile Data Protection. Updated: August 2025.
867,497 professionals have used our research since 2012.
James Gerbabuena - PeerSpot reviewer
Jul 21, 2023
Their ransomware protection is useful.
NaveedUddin - PeerSpot reviewer
Mar 20, 2025
The most valuable feature of Trend Micro Mobile Security is the security it provides.
ElvisHenriquez - PeerSpot reviewer
Apr 5, 2023
Setting up the product is not too difficult.
Vladimir Alexandrov - PeerSpot reviewer
Nov 12, 2024
The solution effectively detects virus trends and prevents threats.
BG
Sep 17, 2021
It will reduce the vulnerability level for safe browsing.
it_user742989 - PeerSpot reviewer
Sep 25, 2017
The Android protection, it’s faster.
it_user738708 - PeerSpot reviewer
Sep 18, 2017
Parental control
 

Trend Micro Mobile Security Cons review quotes

it_user1267821 - PeerSpot reviewer
Jan 26, 2020
Sometimes, when generating random numbers to our mobile feed the random number doesn't work. We mainly deal with QR codes because of this. If they could fix the random number generator that would be helpful.
Nadeem Syed - PeerSpot reviewer
Sep 1, 2025
They could improve the prices of Trend Micro Mobile Security products, which are quite expensive.
Malik Usman Aslam - PeerSpot reviewer
Feb 2, 2020
There have been some users who have been complaining about the interface being unfriendly and when the application software is installed on their phone making their mobile slow.
Find out what your peers are saying about Trend Micro, Microsoft, Sophos and others in Mobile Data Protection. Updated: August 2025.
867,497 professionals have used our research since 2012.
James Gerbabuena - PeerSpot reviewer
Jul 21, 2023
Trend Micro tends to drain the battery running in the background, but apart from that, they need to improve their updates.
NaveedUddin - PeerSpot reviewer
Mar 20, 2025
There is a delay issue when receiving emails on mobile compared to a laptop.
ElvisHenriquez - PeerSpot reviewer
Apr 5, 2023
When the agent upgrades itself, it loses some settings and they need to be re-enabled manually.
Vladimir Alexandrov - PeerSpot reviewer
Nov 12, 2024
The main challenge with Trend Micro Mobile Security for iPhone users is the complex setup process due to Apple's stringent security requirements.
BG
Sep 17, 2021
There is always room for improvement in security.
it_user742989 - PeerSpot reviewer
Sep 25, 2017
The iOS protection: This is because Apple will “close” your smartphone.
it_user738708 - PeerSpot reviewer
Sep 18, 2017
Contact Backup.

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