I am using this solution as an operating system.
Forensic Technology Manager at a financial services firm with 5,001-10,000 employees
Less virus prone, highly stable, and free
Pros and Cons
- "Some of the main features of this solution are it is less prone to viruses since most viruses are written for Microsoft software, and it is easy to use."
- "They can keep improving the solution's ability to be adopted by users by adding features, such as better tutorials and integration into the system."
What is our primary use case?
What is most valuable?
Some of the main features of this solution are it is less prone to viruses since most viruses are written for Microsoft software, and it is easy to use.
What needs improvement?
They can keep improving the solution's ability to be adopted by users by adding features, such as better tutorials and integration into the system.
In a future release, from a user perspective, they should allow the integration of Microsoft Office or other business solutions. There are free tools available but I think these solutions would allow for better business adoption.
For how long have I used the solution?
I have been using this solution for approximately three years.
Buyer's Guide
Ubuntu Linux
April 2025

Learn what your peers think about Ubuntu Linux. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
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What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I have found the solution to be scalable.
Which solution did I use previously and why did I switch?
I have used Apple OS, Microsoft Window, and most recently started using Linux Mint.
How was the initial setup?
The installation is easy and it takes approximately one hour.
One of the benefits is you can have a dual boot of your system to allow both Ubuntu Linux and Microsoft Windows to be used.
What about the implementation team?
I did the implementation of the solution myself.
What's my experience with pricing, setup cost, and licensing?
This solution is free.
What other advice do I have?
I would recommend this solution to others it is very stable.
I rate Ubuntu Linux an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

IT Assistant at Hotel 2 Fevrier
Highly reliable, scalable, and easy to install
Pros and Cons
- "The solution is stable and performing very well."
- "There should be more integration with other operating systems applications."
What is our primary use case?
We used this solution to do an integration between one of our PMS, property management systems. We integrated Opera and a cloud-based system. We use it as an interface between the Opera system, which is on a Windows server, and cloud bases system.
What needs improvement?
There should be more integration with other operating systems applications. It would be beneficial if there was a way to install Mac OS software on Linux. They could create a software patch to be able to have most of the unique Mac OS applications run on it, not Windows applications. They need to create something more user-friendly.
Additionally, there is a lack of functionality compared to other operating systems.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
The solution is stable and performing very well. When we an issue once and there was no need to restart it completely, you just needed to log in, see the log file, and fix the issue, it is very simple. It is more scalable than Windows systems. With Windows systems, most of the time you need to restart the whole computer, or the whole server, to fix the issue. With this solution, you do not.
What do I think about the scalability of the solution?
The solution is very scalable.
How are customer service and technical support?
The technical support has been very responsive. Additionally, they have forums and chats as alternatives.
Which solution did I use previously and why did I switch?
I used Windows and Mac OS.
How was the initial setup?
The installation was very fast.
What about the implementation team?
I did the implementation of the solution myself.
What's my experience with pricing, setup cost, and licensing?
There is not a license needed for the solution. You only have to pay for technical support.
What other advice do I have?
I plan to keep using this solution in the future as long as it is still compatible with my PMS interface.
I would not recommend this solution to others because there is not enough support available. Most of my colleagues in my company are using software that does not support this solution. The majority of professional software packages are not supported on Linux. They need to find a solution to this problem.
I rate Ubuntu Linux a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Ubuntu Linux
April 2025

Learn what your peers think about Ubuntu Linux. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
850,671 professionals have used our research since 2012.
Data Solution Architect at Econet Wireless Zimbabwe
Easy to use, stable, and it can be used free of charge
Pros and Cons
- "Ubuntu is very easy to use and you can manage it on your own."
- "If the user interface were further improved then it would be better because more people would be able to use it."
What is our primary use case?
Ubuntu is a Linux operating system and one of the applications that it hosts is my SQL database.
What is most valuable?
Ubuntu Linux is very useful as an operating system.
It has got longer support than some Linux distributions for each version that comes out, so it's good for enterprise-level organizations.
Ubuntu is very easy to use and you can manage it on your own. Compared to other Linux distributions, it is more user-friendly.
What needs improvement?
If the user interface were further improved then it would be better because more people would be able to use it.
For how long have I used the solution?
I have been using Ubuntu Linux for approximately five years.
What do I think about the stability of the solution?
Ubuntu provides quite a stable environment.
What do I think about the scalability of the solution?
Ubuntu is scalable and we have approximately 10 users in our organization. It is very easy to scale up and there are no licenses involved. It is just a matter of upgrading your own hardware.
How are customer service and technical support?
We have not had any technical support issues.
Which solution did I use previously and why did I switch?
We have multiple versions of Linux distributions. The suitability for each, or which one we use, depends on the demand from the vendors and developers.
How was the initial setup?
It is very easy to install, and it will take approximately 30 minutes to complete.
What about the implementation team?
I have done some installations myself, although most of the setup was completed by our system administrator.
What's my experience with pricing, setup cost, and licensing?
It comes as free software, where there is an option for you to buy support licenses.
What other advice do I have?
Overall, I think that Ubuntu Linux is quite good. It is meeting our expectations and I recommend it.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Founder at Element Flux
Provides flexibility and freedom to do whatever you need to do and is highly stable and resilient
Pros and Cons
- "There is a lot of freedom and flexibility to install it really quickly. It is just very powerful in the sense that it doesn't take up as many resources to run as some of the other operating systems. It is open source, so it is free. There is no licensing fee. There is flexibility and freedom to do whatever you need to do. If you are familiar with the command line, you can jump on the command line and configure almost any part of the operating system that you want. If you are not comfortable with the command line, the graphical user interface has really improved ever since I started using Linux back in high school. It is really very simple to manage your settings and other things. You can also try out multiple desktop environments. As a matter of fact, on one of my laptops, I have installed five different desktop environments, and I can switch between them. If you don't like one, you can easily just install another one with a few commands, and you have got a whole new desktop right there, whereas, in Microsoft Windows or a Mac, you are just stuck with whatever they give you, and you have to wait until they sell you something else."
- "Like most Linux systems, they can just keep increasing support in Ubuntu for hardware systems. They can increase the number of drivers so that Ubuntu can work on more hardware. They have been improving greatly, but they can definitely keep doing that."
What is our primary use case?
I use it for everything. I literally use it for any activity that I would do on a computer. I use it for writing code, browsing the web, shopping, and streaming videos and music. I also use it for graphics editing and testing.
How has it helped my organization?
It has definitely improved the way I do things. There are so many people who are paying for products that they could use for free. In addition, there are bugs and issues that I hear about from other companies. With this solution, you can reduce the amount you spend in general on technology. Because Linux runs really well, your tech issues are also minimal, and you have to spend less on tech support.
What is most valuable?
There is a lot of freedom and flexibility to install it really quickly. It is just very powerful in the sense that it doesn't take up as many resources to run as some of the other operating systems. It is open source, so it is free. There is no licensing fee.
There is flexibility and freedom to do whatever you need to do. If you are familiar with the command line, you can jump on the command line and configure almost any part of the operating system that you want. If you are not comfortable with the command line, the graphical user interface has really improved ever since I started using Linux back in high school. It is really very simple to manage your settings and other things.
You can also try out multiple desktop environments. As a matter of fact, on one of my laptops, I have installed five different desktop environments, and I can switch between them. If you don't like one, you can easily just install another one with a few commands, and you have got a whole new desktop right there, whereas, in Microsoft Windows or a Mac, you are just stuck with whatever they give you, and you have to wait until they sell you something else.
What needs improvement?
Like most Linux systems, they can just keep increasing support in Ubuntu for hardware systems. They can increase the number of drivers so that Ubuntu can work on more hardware. They have been improving greatly, but they can definitely keep doing that.
For how long have I used the solution?
I have been using this solution for at least four years. I use it every day.
What do I think about the stability of the solution?
It seems to be really stable for me. The cool thing is that it is a journaled system versus Windows in which a lot of things are written into memory. They've improved on this quite a bit. If your computer crashes in the middle of updates or something like that, you can still easily access and go back to maybe what it was before you tried the update. Another thing that is really cool is that you can upgrade an entire distribution version. You can upgrade from version 18.04 to 20.04.
A lot of web servers are probably running on some version of Linux, such as CentOS, and these web servers sometimes can go on for years without the need to be restarted. They are very resilient.
What do I think about the scalability of the solution?
I am not really sure of a use case for scaling in Ubuntu. It is just an operating system. It is not like adding a server or something like that.
How are customer service and technical support?
I haven't used technical support at all. I have always used stack overflow.
Which solution did I use previously and why did I switch?
I was using Windows. I switched to Ubuntu because I was getting more into programming and I wanted something flexible.
With Windows, everything is loaded into memory when the operating system is started. Linux is a journaled system, which means that you actually have all of that RAM available to process applications and run your applications rather than just running the operating system. There are various things that I like about Linux in that regard. If the computer crashes, I literally can recover the documents. I know that this is now happening in Windows systems, but I used to see that a lot more in Linux.
How was the initial setup?
The initial setup was very straightforward. If you have it set up on a bootable USB drive, you just put it in the USB drive and then you can just watch for a few steps. You don't even have to be very tech-savvy in order to install it and set it up. It doesn't take a lot of know-how.
What's my experience with pricing, setup cost, and licensing?
It is open source, so it is free. There is no licensing fee.
What other advice do I have?
I would recommend this solution if you want a good resilient system, flexibility, and control over your operating system. You can upgrade without having to pay or even turning off the computer. You don't need to shut it down and install upgrades. You can literally upgrade to a newer distribution while using the computer for the most part.
I would rate Ubuntu Linux a nine out of ten because there is always room for growth.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Program Manager at InfoCepts
An open-source operating system that provides good flexibility and security
Pros and Cons
- "Ubuntu Linux has good security features and a lot of software compatibility."
- "People with a Windows background may not find the solution's user interface user-friendly."
What is our primary use case?
We use Ubuntu Linux as an operating system for the installations we do on any of the servers. It's an open-source solution that is easy to customize.
What is most valuable?
Ubuntu Linux has good security features and a lot of software compatibility. Not many operating systems support software like MicroStrategy, but Ubuntu Linux is quite flexible and provides all the interfaces and compatibility for different software.
What needs improvement?
Ubuntu Linux is not easy to use because its interface is quite tricky. People with a Windows background may not find the solution's user interface user-friendly.
For how long have I used the solution?
I have been using Ubuntu Linux for three years.
What do I think about the stability of the solution?
Ubuntu Linux is a stable solution.
What do I think about the scalability of the solution?
Ubuntu Linux is a scalable solution. Around 50 users are using the solution in our organization.
Which solution did I use previously and why did I switch?
We were previously using Windows. We switched to Ubuntu Linux because it was flexible and secure.
How was the initial setup?
The solution's initial installation is difficult, and you would need a Linux administrator.
What's my experience with pricing, setup cost, and licensing?
Ubuntu Linux is an open-source operating system.
What other advice do I have?
We are using the cloud version of Ubuntu Linux. Users can choose Ubuntu Linux if they have a vast environment and want a secure and scalable operating system.
Overall, I rate Ubuntu Linux a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator at Maxar Technologies
You get most of the packages you need and all the latest updates very fast
Pros and Cons
- "Ubuntu is great because you get most of the packages or software you need. You get the latest updates and stuff fairly fast."
- "We don't have any support, so we search for answers online. However, it can sometimes be a little messy to find the information if you have a highly specific question or a strange problem. It would be nice if finding information were a little simpler. Maybe they could have some portal that could point you to where you can find information."
What is our primary use case?
We use Ubuntu Linux for software development to create a desktop environment for our developers, and we also have some VMs running Ubuntu-based services.
What is most valuable?
Ubuntu is great because you get most of the packages or software you need. You get the latest updates and stuff fairly fast.
What needs improvement?
We don't have any support, so we search for answers online. However, it can sometimes be a little messy to find the information if you have a highly specific question or a strange problem. It would be nice if finding information were a little simpler. Maybe they could have some portal that could point you to where you can find information. I think that's more of a general issue with open-source stuff. That's how it works.
For how long have I used the solution?
We've been using Ubuntu for three or four years.
What do I think about the stability of the solution?
For desktop usage, we find Ubuntu is quite stable. We seldom have a problem with it even running on laptops. I think it's one of the better Linux distributions for running on laptops, and it supports various kinds of laptop hardware.
How are customer service and support?
We don't have any paid support. We use open-source knowledge bases or forums. We're used to that, so that works fine actually. We haven't tried any professional services for support because we manage the clients ourselves.
Which solution did I use previously and why did I switch?
We use different Linux distributions depending on our needs. Ubuntu is good for our desktop workstations, but Red Hat is server based, and it's more stable over time, so we use that on the server for backend stuff. It depends on where it's going to run. We use Ubuntu for workstations and Red Hat or CentOS on the server side.
Ubuntu might have some room for improvement on the server side. But then again, we haven't used it much for that use case, so I don't know. It's easier for me to say what Red Hat or CentOS are missing on the desktop side. Nothing comes to mind that Ubuntu is missing in terms of desktop deployments.
How was the initial setup?
Setting up Ubuntu is fairly simple. It's just a workstation, so that's a relatively straightforward setup.
What's my experience with pricing, setup cost, and licensing?
We have special workstations with Ubuntu preloaded because it was the best for artificial intelligence within the hardware. We got the whole system, including the hardware, software, and setup. We have support with the total package, but that's the only thing we have to pay for, and we haven't needed to use that support. In general, we don't have any license costs for Linux systems. Some of the Red Hat systems have license costs, but most are open-source or free versions.
What other advice do I have?
I would rate Ubuntu eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
A stable solution which is easy to install, but lacks local support and is less user-friendly than Windows
Pros and Cons
- "The solution is stable."
- "The solution is not user-friendly in comparison with Windows."
What is our primary use case?
We use the latest version of the solution.
It is useful for running our personal applications.
What needs improvement?
The solution is not user-friendly in comparison with Windows. It should be more so.
We used the technical support of Microsoft Windows, as Ubuntu does not offer any support of its own. It would be nice to see local support.
For how long have I used the solution?
We have been using Ubuntu Linux for eight years.
What do I think about the stability of the solution?
The solution is stable.
How are customer service and support?
Ubuntu does not offer local tech support, thus necessitating that we take advantage of Microsoft Window's.
How was the initial setup?
The solution is easy to install.
What about the implementation team?
The installation can be handled on one's own.
Only a single person is required for the deployment. Specialized skills are not required.
What's my experience with pricing, setup cost, and licensing?
We do not incur a licensing fee for the solution, as we make use of the free version.
Which other solutions did I evaluate?
Windows is a more user-friendly solution than Ubuntu Linux.
What other advice do I have?
I would not recommend the solution to others, but Windows instead.
We only have 15 users making use of the solution in our organization.
I rate Ubuntu Linux as a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Engineer at a tech services company with 10,001+ employees
Open-source, easy to use, and very stable
Pros and Cons
- "The initial setup is simple."
- "We'd like to have a bit more of a friendly user interface."
What is our primary use case?
We are primarily using the solution for programming.
What is most valuable?
The solution is very easy to use.
We find the solution quite stable.
The solution is cheap and open-source. It's not expensive at all.
The initial setup is simple.
What needs improvement?
We'd like to have a bit more of a friendly user interface.
They seem to put out new releases too often and the solution changes too quickly.
For how long have I used the solution?
I've been using the solution for more than ten years.
What do I think about the stability of the solution?
The stability of the product has been good. There are no bugs or glitches. The performance is good. It doesn't crash or freeze on us.
What do I think about the scalability of the solution?
We have more than 100 users on this solution currently.
How are customer service and support?
I've never contacted technical support. I just use the solution for personal tasks. I haven't had any issues that required me having to reach out to support for assistance.
How was the initial setup?
We found the initial setup to be very easy. We simply downloaded it from the internet.
I'm only part of a small department. Therefore, I'm not sure, company-wide, how many people are needed to perform maintenance, or if any maintenance is required.
What's my experience with pricing, setup cost, and licensing?
The solution is open-source. We don't have to pay in order to use it. I use it for personal use, and therefore it is free.
What other advice do I have?
I'm a customer and an end-user.
We're using the latest version of the solution. With Ubuntu, you need to configure and install some packages.
I'd rate the solution at a nine out of ten. We've been quite happy with the solution's capabilities.
Ubuntu is easy to use, and user-friendly. However, sometimes, it changes too quickly, and they release changes too quickly.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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