What is our primary use case?
It's very helpful for development. I'm a software developer. Linux is very easy to install a couple of things from the terminal. We can do most of the things from the terminal. It's very useful, in terms of their application in the cloud server. We can install it in the server, in our community server. If I do something in my local machine in the terminal, I can do the same thing in the cloud server. That's why I'm using Linux Ubuntu.
A few years ago, maybe two years ago, we were affected by some kind of encryption virus, a malware virus. It affected most of the Windows system due to the fact that our system was connected with some LAN connection. However, the Linux-based systems were not affected as it's a different OS. In our office, we just removed the Windows thing and put everything over on the Linux OS.
What is most valuable?
It's stable.
The solution is free to use and open-source. There is no license needed, which is actually better, even though I like Windows.
Our cloud server's a Linux-based operating system. I need to deploy my software on our cloud server. I just use Linux on my local server. Whatever I do for my software in my local server, the same needs to happen in the cloud server. That part is easy. I can replicate that software in my cloud server. If I do it in Microsoft Windows in that local development, that is totally different from our cloud server. It will cause issues in our cloud server. That's why I am using Linux in my system.
Linux is virus-free.
The GUI in relation to the initial setup is very simple.
What needs improvement?
If you are in the middle of an update, and things are disrupted, it can cause issues. You need to wait for the update to complete before doing anything.
Windows we can handle by ourselves when it comes to troubleshooting, however, Ubuntu is a bit difficult. We need some other technical person to troubleshoot things for us. It's kind of difficult to maintain as compared to Windows.
In general, Windows is easier to use and friendlier to deal with than Ubuntu.
For how long have I used the solution?
We've been using the solution for three years.
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What do I think about the stability of the solution?
The solution is stable and does not get infected with viruses. It's very resilient and the performance is good. I haven't dealt with bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We have about 150 people using the tool.
We do plan to increase usage in the future.
How are customer service and support?
Ubuntu has some community over the internet. There is an Ask Ubuntu community online. Whenever I have some problems, I can check through the website and get some solutions. Sometimes it can take a little longer to resolve things if the question doesn't have an answer online.
Which solution did I use previously and why did I switch?
I'm also familiar with Windows. In many ways it is easier to use, however, it is more prone to viruses and malware, which can be an issue.
How was the initial setup?
This is an open tool. It's easy to install. From the GUI, we can just click next, next, next, and then install.
The process is very simple. It's not overly difficult.
In terms of maintenance and troubleshooting, we do require a more technical person.
What about the implementation team?
I can handle the initial setup myself. I do not need the assistance of any integrators or consultants.
What's my experience with pricing, setup cost, and licensing?
The solution is open-source. It doesn't cost anything to actually use it. You just download it from their website and you can start using it.
What other advice do I have?
Currently, I'm using Ubuntu 20 LTS, 20.04 long-term support.
I'd rate the solution at a seven out of ten. I tend to prefer Windows and would recommend it over Unbuntu.
Disclosure: I am a real user, and this review is based on my own experience and opinions.