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reviewer2403498 - PeerSpot reviewer
Security Director at a energy/utilities company with 51-200 employees
Real User
The weekly reports needed more insights and explanation but deployment is straightforward
Pros and Cons
  • "The initial setup was pretty straightforward."
  • "We had another product with Vectra AI and used the MDR solution as an add-on. Initially, it wasn't fully appropriately configured, so we didn't get the expected results. Even once configured correctly, we weren't fully satisfied with its response. The issue was both with their service response and the product's capabilities."

What needs improvement?

We had another product with Vectra AI and used the MDR solution as an add-on. Initially, it wasn't fully appropriately configured, so we didn't get the expected results. Even once configured correctly, we weren't fully satisfied with its response. The issue was both with their service response and the product's capabilities.

The solution's weekly reports needed to have more explanations. However, we needed more explanations because the reports provided were mainly statistical. We were looking for more analysis and insights.

For how long have I used the solution?

I have been working with the product for less than a year. 

How was the initial setup?

The initial setup was pretty straightforward. 

What's my experience with pricing, setup cost, and licensing?

The solution's pricing was 50 percent lower than the other vendors shortlisted. 

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Vectra AI
December 2024
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What other advice do I have?

I wouldn't recommend the product to others. We are moving away from it. I rate the overall solution a six out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer2238027 - PeerSpot reviewer
Cyber Security Engineer at a tech services company with 1,001-5,000 employees
MSP
Top 20
Efficient management with minimal manpower and reliable support
Pros and Cons
  • "Most of their use cases, including deployment, are managed by the tool itself, requiring less manual input from our team."
  • "Neither Vectra nor Darktrace have a function like a status health check on my log sources and traffic sources."
  • "Neither Vectra nor Darktrace have a function like a status health check on my log sources and traffic sources."

What is our primary use case?

As an end user, I do not have to commit manpower to manage Vectra since most of their use cases are managed by them. It's a hands-off kind of deployment.

How has it helped my organization?

The deployment is hands-off, which means it saves us manpower resources since Vectra manages the use cases.

What is most valuable?

Most of their use cases, including deployment, are managed by the tool itself, requiring less manual input from our team.

What needs improvement?

Neither Vectra nor Darktrace have a function like a status health check on my log sources and traffic sources.

For how long have I used the solution?

I have been working with Vectra for one or two years.

What do I think about the stability of the solution?

It's pretty good with no major issues.

How are customer service and support?

The support is quite reliable depending on the service engineer assigned. I would rate them between eight and nine.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are also working with Darktrace.

How was the initial setup?

The setup is generally straightforward.

What's my experience with pricing, setup cost, and licensing?

Vectra is cheaper in terms of pricing and features compared to Darktrace.

Which other solutions did I evaluate?

Vectra was compared alongside Darktrace.

What other advice do I have?

Vectra serves its purpose well and does not require much manpower for updates.

I'd rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Vectra AI
December 2024
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reviewer2125176 - PeerSpot reviewer
System Engineer at a computer software company with 1,001-5,000 employees
Real User
Well designed, easy to implement, and easy to manage
Pros and Cons
  • "It's easy to manage, and I love the UX. It's very well designed. When we are looking for something, it's quite easy to find it."
  • "There could be an option where Vectra manages the solution remotely, and when there is an attack, there could be a notification center to give us information about the attack."

What is our primary use case?

I'm managing the solution. I work in the infrastructure, so I install, reinstall brains and collectors.

How has it helped my organization?

It's very easy to manage. We don't have any issues with the Vectra service. It's completely painless. It's a good product.

What is most valuable?

It's easy to manage, and I love the UX. It's very well designed. When we are looking for something, it's quite easy to find it.

What needs improvement?

There could be an option where Vectra manages the solution remotely, and when there is an attack, there could be a notification center to give us information about the attack.

For how long have I used the solution?

I've been using this solution for two years.

What do I think about the stability of the solution?

We didn't have any issues so far.

What do I think about the scalability of the solution?

We deployed some brain instances, and everything was smooth. We are a big enterprise, and its scalability hasn't been an issue.

How are customer service and support?

Two months ago, we had a small incident, and we used their technical support. A colleague of mine interacted with them, and it was perfect. It was done flawlessly, and everything worked. I'd rate them a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We didn't use any similar solution previously.

How was the initial setup?

It's quite easy. Compared to other products, its implementation is very easy.

What about the implementation team?

We managed the deployment. We managed the team that implemented the solution. I've had only a few interactions with them, and every time, it was perfect.

What was our ROI?

We have not seen an ROI yet because we have just implemented and started to use it. 

Which other solutions did I evaluate?

I was remotely involved in its evaluation. We tried to create alerts, and Vectra always caught the attacks. Vectra was also easy to implement.

What other advice do I have?

I'd rate Vectra AI a nine out of ten because there's always room for improvement.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer2313546 - PeerSpot reviewer
Chief Network Engineer Security at a government with 51-200 employees
Real User
Top 20
Generates only relevant information
Pros and Cons
  • "Vectra AI generates relevant information."
  • "Other alternatives, like Darktrace, have a fancier UI."

What is most valuable?

Vectra AI generates relevant information. 

What needs improvement?

Other alternatives, like Darktrace, have a fancier UI. 

For how long have I used the solution?

I have been using the product for two years. 

What do I think about the stability of the solution?

Vectra AI is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

What other advice do I have?

I rate Vectra AI an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: December 2024
Buyer's Guide
Download our free Vectra AI Report and get advice and tips from experienced pros sharing their opinions.