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reviewer2309946 - PeerSpot reviewer
Engineer at a financial services firm with 10,001+ employees
Real User
Top 20
A scalable and stable tool for log analysis
Pros and Cons
  • "The tool helps my company deal with security and log analysis, which are very important areas for us...It is a scalable solution."
  • "From an improvement perspective, the tool needs to be made more user-friendly."

What is our primary use case?

My company uses the product for log analysis and troubleshooting.

What is most valuable?

The tool helps my company deal with security and log analysis, which are very important areas for us.

What needs improvement?

I haven't reviewed or compared other products in the market against VMware Aria Operations for Logs, so I am not in a position to discuss what additional requirements are needed in the solution.

From an improvement perspective, the tool needs to be made more user-friendly.

For how long have I used the solution?

I have been using VMware Aria Operations for Logs for four to five years. I use the solution in my company. I use the older version of the product, VMware vRealize Operations 8.4.0. My company is a customer of the product.

Buyer's Guide
VMware Aria Operations for Logs
October 2024
Learn what your peers think about VMware Aria Operations for Logs. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
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What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

My company has around 50 users of the solution. My company has ten members as administrators for the solution.

How are customer service and support?

I am satisfied with the technical support for the solution. My company is happy with the support offered by VMware. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The product's implementation phase is easy.

What was our ROI?


What's my experience with pricing, setup cost, and licensing?

I think it is a reasonably priced product.

What other advice do I have?

VMware Aria Operations for Logs is a very stable product that we have been using for quite some time in our company, and we are very happy with whatever support we are getting from VMware.

Even if you are a first-time user of VMware Aria Operations for Logs, you will find the deployment phase to be easy.

The documentation by VMware is very good.

The product has been promoted enough to be visible in the market.

I haven't tried to integrate the product with other third-party solutions. My company already has a VMware infrastructure in place.

I rate the overall tool an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Joshua Kurian - PeerSpot reviewer
Sr. Technical Architect at StarOne IT Solutions
MSP
Top 5Leaderboard
A scalable tool useful for monitoring purposes and capacity planning
Pros and Cons
  • "It is a highly stable solution...It is a highly scalable solution."
  • "The product's price falls on the higher end of the spectrum, making it an area of concern."

What is our primary use case?

My company's clients use the product for monitoring purposes and capacity planning.

What is most valuable?

The most valuable aspect of the solution is related to its features revolving around capacity planning, which helps users when a new project comes up since a user just needs to put the requirements in the product, and it will notify how many more resources are needed for the project. The tool offers recommendations in terms of informing users which VMs are oversized or undersized, allowing users to efficiently manage the resources accordingly.

What needs improvement?

From an improvement perspective, I think that though the tool offers integration with other solutions and some dashboards are available, they are not full-fledged ones. Suppose there is a need for the integration of VMware Aria Operations for Logs with Cisco or any other hardware storage solutions, and if a customer needs a single pane of glass monitoring, then such a functionality is not in place as of now. The aforementioned areas of concern can be considered for improvement of the product.

The product's price falls on the higher end of the spectrum, making it an area of concern. From an improvement perspective, the product's price can be reduced.

In relation to the product, the area of cloud operations is a little bit complicated, making it one of the elements where improvements can be made.

For how long have I used the solution?

I have been using VMware Aria Operations for Logs for eight years. My company operates as a system integrator of the product.

What do I think about the stability of the solution?

It is a highly stable solution.

Stability-wise, I rate the solution a nine or ten out of ten.

What do I think about the scalability of the solution?

It is a highly scalable solution.

Scalability-wise, I rate the solution a ten out of ten.

My company deals with enterprise customers who use the product with 500-odd VMs.

How are customer service and support?

The solution's technical support takes a lot of time to reply to our queries related to the product, and sometimes, my company is unable to contact the solution's support team directly. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The product's deployment phase is easy.

The solution can be deployed in a day or two.

One architect and one engineer can manage the product's deployment phase.

The solution is deployed on the cloud and on an on-premises model.

What was our ROI?

My company has experienced a return on investment from using the product as we could reduce 20 percent of the efforts we used to apply in the monitoring area. The solution has also improved efficiency by 20 to 25 percent.

What's my experience with pricing, setup cost, and licensing?

I rate the product's price a six on a scale of one to ten, where one is cheap, and ten is expensive. My company makes yearly payments towards the licensing costs attached to the solution. There are no additional payments besides the licensing costs attached to the solution.

What other advice do I have?

The product's maintenance phase is easy.

One person can manage the product's maintenance phase, which involves areas like the product's upgrades, updates, and monitoring.

VMware Aria Operations for Logs is a good tool since it is possible to integrate it with all major public clouds. With VMware Aria Operations for Logs, you can adapt to a single solution that offers centralized monitoring on hybrid clouds or multi-cloud environments.

I rate the overall tool a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
VMware Aria Operations for Logs
October 2024
Learn what your peers think about VMware Aria Operations for Logs. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Technical architect at Metanext
Real User
Top 10
Simple to use troubleshooting solution that is flexible to integrate
Pros and Cons
  • "The solution's simplicity, flexibility, and extensibility are valuable features as we can integrate everything in vRealize."
  • "In vRealize login files, we have limitations regarding log partitions."

What is our primary use case?

The solution is used for troubleshooting in our application. Since we have a lot of components like email components and third-party components, the solution helps in managing the logs, and it helps in correlating the logs between products and in finding the problem in our infrastructure. 

We also use the solution if we want to debug something or if something is not working as expected, and it verifies everything. Also if there is any question about the infrastructure not resuming.

What is most valuable?

The solution's simplicity, flexibility, and extensibility are valuable features as we can integrate everything in vRealize. We have customers who create

customer agents, to be deployed on every component to be monitored with vRealize.

What needs improvement?

In vRealize login files, we have limitations regarding log partitions. We are limited to a maximum of five partitions, but in our case, we need more. Is it possible to provide more log partitions? I would like to see more log partitions in the next version.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

It is a very useful and stable solution for troubleshooting and for going forward with any issue.

What do I think about the scalability of the solution?

I prefer to talk about connection for Log Insight because vRealize is the expert connection for component logs. So we have a lot of components and plug them into their live Log insight. 

We have a rich VMware ecosystem with many components: the NSX, the SCCs, the data center, and the SQL. So every component we have is configured with the vRealize. So there are over fifty connections to support logs in general Log Insight.

How was the initial setup?

The initial setup was straightforward. The solution was deployed quickly, but we are very specific in our case as we use Boolean Block Infrastructure based on VTS/VCF. Also, the VTS/VCF comes with their live suite, so there is a VN and a second manager for the solution we manage.

What about the implementation team?

I don't know exactly how many technical guys were needed as the file got deployed very quickly, but to manage and configure the solution in the right way, a lot of staff were required to fit exactly what we needed for test practice configuration, and for every component they delivered logs on their licensing side. So the technical guys took some time.

In the case of my clients now, the platform was deployed by VMware. But for me, I deployed it myself many times.

What was our ROI?

I have not seen any Return on Investment yet. This is the job that the marketing and technical staff have to do.

What's my experience with pricing, setup cost, and licensing?

The licensing cost is charged by VMware.

What other advice do I have?

My advice is to apply for the documentation and to follow the command of the official documentation to use it.

I rate it nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tarek Nader - PeerSpot reviewer
Sr. vRA Consultant at VMware
Real User
It can assemble everything you want, making it easier to find the output, incident, or keyword you want to search.
Pros and Cons
  • "Log Insight correlates with the VMware product log. It can assemble the logs you want, making it easier to find the output, incident, or keyword you want to search."
  • "Log Insight should be better at dealing with audits and security logs. We use another product called QRadar for that."

What is our primary use case?

We use Log Insight when a log has been rotated in another product and we can't find it or when we need to locate incidents in the log. It has a log history going back to about six months ago. This is customizable, even on the environment side. Log Insight is used by 10 people on the operations team.

What is most valuable?

Log Insight correlates with the VMware product log. It can assemble the logs you want, making it easier to find the output, incident, or keyword you want to search.

What needs improvement?

Log Insight should be better at dealing with audits and security logs. We use another product called QRadar for that. 

For how long have I used the solution?

We've been using Log Insight for about five or six years.

What do I think about the stability of the solution?

Log Insight is stable.

What do I think about the scalability of the solution?

You can scale Log Insight by adding more storage if you want to extend the log archive.

How are customer service and support?

I rate VMware support seven out of 10. 

How would you rate customer service and support?

Neutral

How was the initial setup?

Setting up Log Insight is easy. The deployment time depends on whether you have a single node or a cluster. 

What's my experience with pricing, setup cost, and licensing?

Log Insight is bundled with other VMware vRealize products. The price depends on whether you have the Advanced or Enterprise bundle.

What other advice do I have?

I rate vRealize Log Insight seven out of 10. It is a good option for monitoring VMware products, but I need to set up a management solution for other products, and sometimes it is not free. 

If you are planning to deploy Log Insight, you need to understand the architecture, environment size, and features you want to get from the solution.  You don't want to pay for features you don't need. You also need to ensure your infrastructure is compatible. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1420677 - PeerSpot reviewer
Systems Operations Manager at a healthcare company with 10,001+ employees
Real User
A log analysis and alerts system that is inexpensive compared to the competition
Pros and Cons
  • "The setup and installation are very easy."
  • "It is very scalable and can handle a large workload."
  • "It needs better integration with third-party analytics tools."
  • "Log retention should have more options for user control."

What is our primary use case?

The primary use is for system log collection and analysis. 

What is most valuable?

What I like most about the solution is the interactive log analysis and then that we can use the analysis to send alerts. 

What needs improvement?

I think there are a lot of areas where the product could be improved. To start with I would like the capability to do additional customizations, like integrating with third-party products. Every customer that we have is not using Log Insight. For those people who are using Solarwinds or Splunk or any other monitoring tool, there should be an option to forward the logs from Insights to the other products and options for this that we can choose. It would be good to make it so we can start forwarding logs and analysis to other monitoring systems. 

It would be good to be able to increase log retention. They improved log retention in the latest version. Before it was only 30 days that you could keep the logs, but in the latest version, they have increased that limit to a number of months. One thing that goes along with the enhanced log retention is we need to have a lot of space to store the logs. 

So, integration with other monitoring tools and log retentions are things that should be more under user control. We need to have additional storage, fine. That is okay, we have a lot of storage at our data centers and if necessary we can put in additional disks. 

But the license cost is too much. Compared to the storage costs we will have to increase capacity, the license from vRealize will be more costly. 

For how long have I used the solution?

We have been using vRealize Log Insight by VMware for a few years, from 2014 to the present. 

What do I think about the stability of the solution?

I think it is a stable solution. 

What do I think about the scalability of the solution?

It is a scalable solution. I can say that I agree with the claims that it can be scaled. It is an awesome product. Organizationally it is able to cover our needs completely. Most likely we have nearly 40,000 fixed logs. There are a lot of things that we can do with Log Insight. 

Which solution did I use previously and why did I switch?

We used to have HP OpenView monitoring. Then we moved to Centreon monitoring. Then we moved to Splunk. Then later we changed again to using Log Insight. 

The reason for changing finally to vRealize was it based on the fact that we got a vRealize site license site. Log Insight is a part of the vRealize Suite. With this product, we did not need to buy an additional license for log monitoring. 

How was the initial setup?

The setup and installations are very, very easy and straightforward. There is nothing that takes much effort and in that way it is fine. 

The amount of time that it takes to do the installation depends on how big your infrastructure is. If we are going to do a single node, it may take a few minutes. If you are going to do an installation for a cluster using Log Insight, then it might take some additional time, but it based on the number of modes. It total, it may take an average of twelve hours. 

What's my experience with pricing, setup cost, and licensing?

Log Insight does not cost much when compared to Splunk. The license cost for Splunk or any other monitoring tool is too high. Compared to Insight that way — just looking at the license — the vRealize solution is kind of a cheap and better than other products cost-wise. 

What other advice do I have?

My advice to people looking at Log Insight as a monitoring tool is that it is good and that they can go ahead and go for it because it is a good solution. 

On a scale from one to ten (where one is the worst and ten is the best), I would rate the product overall as an eight-of-ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
DineshKumar3 - PeerSpot reviewer
Service Delivery Manager at DXC
Real User
Easy to set up and good pricing with a good root cause analysis feature
Pros and Cons
  • "The root cause analysis feature is very valuable."
  • "I don't use the solution on a day to day basis, so I'm not sure what specifically can be improved."

What is our primary use case?

We primarily use the solution for complete log monitoring and management.

How has it helped my organization?

We're able to use the solution to analyze all of our logs, for years to come.

What is most valuable?

The root cause analysis feature is very valuable.

What needs improvement?

I don't use the solution on a day to day basis, so I'm not sure what specifically can be improved.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the scalability of the solution?

We have quite a few licenses, so for us, it isn't too hard to scale. Right now, we only have 15 users on the solution.

How are customer service and technical support?

Personally, I don't log calls with technical support. We do, however, have an interior team that can assist with troubleshooting.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

How was the initial setup?

The initial setup was easy.

What about the implementation team?

We have our own interior team that handles the product.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable.

What other advice do I have?

We use the on-premises deployment model. We're also platinum partners.

In terms of advice to others, if they're looking for a basic VMware solution, it's okay. We've tried other options. Log Insight seems to be better than other solutions in terms of very good integrations and working out items to be able to log.

I'd rate the solution nine out of ten. All of our must-haves are available in this product.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
IT Manager at a insurance company with 10,001+ employees
Real User
Provides data to assist us with optimizing our infrastructure
Pros and Cons
  • "Our current costs are too high, and this tool will help us to better optimize our infrastructure."
  • "The dashboard needs to be improved because this is what I need to monitor my infrastructure."

What is our primary use case?

In our data center, we have too many physical servers and too many hosts. We are not properly optimized. We are implementing this solution and other virtualization to provide us with the best way to place different workloads with the goal of optimizing the environment.

We are using this solution in our data center.

What is most valuable?

Our current costs are too high, and this tool will help us to better optimize our infrastructure.

What needs improvement?

The dashboard needs to be improved because this is what I need to monitor my infrastructure.

For how long have I used the solution?

We have been testing this solution for two months and we plan to fully deploy it next year.

How are customer service and technical support?

We have not contacted technical support specifically for this solution because we are still just testing. However, we have been using VMware for 15 years and the technical support has always been perfect.

Which other solutions did I evaluate?

We are currently in an evaluation stage where were are choosing between VMware and Turbonomic. 

For the past 15 years, we have been using VMware for virtualization with ESX, vSphere, and vCenter. We are satisfied with VMware, and we already have this infrastructure in place, so we think that this VRealize Log Insight will be the better choice between products.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Andre Taborda - PeerSpot reviewer
Infrastructure architect at Digital14 UAE
Real User
Runs without any issues, good bundle pricing, with straightforward in-house deployment
Pros and Cons
  • "vRealize Log Insight has been running without any issues."
  • "Paid or free does not matter, but it is complex to find good training material for vRealize Log Insight."

What is our primary use case?

We are using it for troubleshooting. We centralize the log information from the VMware products. When we need some troubleshooting or we need to locate some information, it is a central point to check reactively. 

What needs improvement?

I think having better training options would be an improvement. Paid or free it does not matter, but it is complex to find good training material for vRealize Log Insight. It would be helpful to have an easy way to access some kind of material or if VMware would integrate with the clients who use vRealize Log Insight in a different format.

For how long have I used the solution?

I have been using vRealize Log Insight for a few years now.

What do I think about the stability of the solution?

vRealize Log Insight has been running without any issues.

What do I think about the scalability of the solution?

It is possible to increase the scalability of vRealize Log Insight. We have around fifteen administration users currently using it.

How are customer service and support?

We have used technical support and we have had some issues with the knowledge base and faster service.

How was the initial setup?

The initial setup was straightforward and I did not have any challenges.

What about the implementation team?

We use an in-house implementation and it took around three days to deploy.

What's my experience with pricing, setup cost, and licensing?

Pricing is good because it is part of the suite package. It comes in a bundle for us.

What other advice do I have?

On a scale of one to ten, I would rate vRealize Log Insight a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free VMware Aria Operations for Logs Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
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Buyer's Guide
Download our free VMware Aria Operations for Logs Report and get advice and tips from experienced pros sharing their opinions.