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Service Delivery Manager at Eworld Ltd.
Real User
Aug 16, 2022
There's a clear dashboard with many sensors in a single space.
Pros and Cons
  • "It gives the customer a quick overview, so they don't have to dig, with a clear dashboard that has many sensors in a single space, providing a helicopter view of the environment while still allowing deeper investigation if there are serious issues, and it's pretty user-friendly."
  • "I would like to see more tutorials or at least an introduction video from the supplier, so you can become proficient and get the most out of the solution. You might not get the full benefit from a logging or reporting solution because you might not have a particular tool enabled. You could leave something out of your analysis because you aren't aware of it or you don't know how to set it up."
  • "I give it a seven because it isn't easy to scale, and the cost is too high, but it's a good product overall."

What is our primary use case?

We integrate VMware for our customers. Our customer requested Log Insight, and we tested it. Log Insight is for logging the system to provide more information aside from alerts and anything related to the testing environment. It makes the environment more manageable through a single pane of glass.

How has it helped my organization?

Improved manageability is the main benefit.

What is most valuable?

It gives the customer a quick overview, so they don't have to dig. There's a clear dashboard with many sensors in a single space. He gets a helicopter view of his environment, but he can investigate further if there are serious issues. It's pretty user-friendly.

What needs improvement?

I would like to see more tutorials or at least an introduction video from the supplier, so you can become proficient and get the most out of the solution. You might not get the full benefit from a logging or reporting solution because you might not have a particular tool enabled. You could leave something out of your analysis because you aren't aware of it or you don't know how to set it up. 

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VMware Aria Operations for Logs
May 2026
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For how long have I used the solution?

I've worked with Log Insight for a year.

What do I think about the stability of the solution?

LogInsight is stable, but sometimes it's somewhat sluggish because it has to gather the information. It should be no problem if you deploy it on the right platform and have all the requirements in place. 

What do I think about the scalability of the solution?

LogInsight is scalable. You can update it, and it's straightforward. 

How are customer service and support?

VMware technical support is excellent.

How was the initial setup?

LogInsight is user-friendly and straightforward. I rate it 8.5 out of 10 for ease of setup. After deployment, maintenance isn't a challenge so long as you keep it updated. You may need to update the software to stay in line with the upgrade roadmap, but the rest is fine.

What's my experience with pricing, setup cost, and licensing?

LogInsight's licensing model is a bit complex. Runecast's licensing is more straightforward. On the other hand, licenses for just about anything is expensive, but ultimately it comes down to a return on investment. LogInsight's price is worth it in the long run. A proactive approach in the world saves you a lot of money by preventing catastrophes. 

Still, the license cost is a pain point for the customers. From a sales perspective, our challenge is to persuade the customer to see it as a long-term investment.

Which other solutions did I evaluate?

We also tried Runecast because we wanted more features to present to our customers. Log Insight is more about reports, while Runecast gave us additional reporting capabilities. 

This was for testing purposes only. We offer VMware, so we're always looking for the latest tools, and we test them for about four months. I have no preference for LogInsight over Runecast. It depends on what you want from the intelligence you're gathering from your system. The more intelligence you have, the easier it is to be proactive about your decision-making. 

Each solution has what the other one lacks.  Runecast is better for some situations, but LogInsight might suit you better in others. It depends on what you need, but both are good. They are not interchangeable. LogInsight is a bit more costly. 

What other advice do I have?

I rate LogInsight seven out of 10. I give it a seven because it isn't easy to scale, and the cost is too high, but it's a good product overall. 

Customers should have a test environment to keep abreast with the latest software available in the industry. They can evaluate it and check themselves as well. Partners like us can help them make the right decision, but it's useful for customers to have their own test environment.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1420677 - PeerSpot reviewer
Systems Operations Manager at a healthcare company with 10,001+ employees
Real User
Sep 26, 2020
A log analysis and alerts system that is inexpensive compared to the competition
Pros and Cons
  • "The setup and installation are very easy."
  • "It is very scalable and can handle a large workload."
  • "It is a scalable solution; I can say that I agree with the claims that it can be scaled, it is an awesome product, and organizationally it is able to cover our needs completely."
  • "It needs better integration with third-party analytics tools."
  • "Log retention should have more options for user control."
  • "But the license cost is too much."

What is our primary use case?

The primary use is for system log collection and analysis. 

What is most valuable?

What I like most about the solution is the interactive log analysis and then that we can use the analysis to send alerts. 

What needs improvement?

I think there are a lot of areas where the product could be improved. To start with I would like the capability to do additional customizations, like integrating with third-party products. Every customer that we have is not using Log Insight. For those people who are using Solarwinds or Splunk or any other monitoring tool, there should be an option to forward the logs from Insights to the other products and options for this that we can choose. It would be good to make it so we can start forwarding logs and analysis to other monitoring systems. 

It would be good to be able to increase log retention. They improved log retention in the latest version. Before it was only 30 days that you could keep the logs, but in the latest version, they have increased that limit to a number of months. One thing that goes along with the enhanced log retention is we need to have a lot of space to store the logs. 

So, integration with other monitoring tools and log retentions are things that should be more under user control. We need to have additional storage, fine. That is okay, we have a lot of storage at our data centers and if necessary we can put in additional disks. 

But the license cost is too much. Compared to the storage costs we will have to increase capacity, the license from vRealize will be more costly. 

For how long have I used the solution?

We have been using vRealize Log Insight by VMware for a few years, from 2014 to the present. 

What do I think about the stability of the solution?

I think it is a stable solution. 

What do I think about the scalability of the solution?

It is a scalable solution. I can say that I agree with the claims that it can be scaled. It is an awesome product. Organizationally it is able to cover our needs completely. Most likely we have nearly 40,000 fixed logs. There are a lot of things that we can do with Log Insight. 

Which solution did I use previously and why did I switch?

We used to have HP OpenView monitoring. Then we moved to Centreon monitoring. Then we moved to Splunk. Then later we changed again to using Log Insight. 

The reason for changing finally to vRealize was it based on the fact that we got a vRealize site license site. Log Insight is a part of the vRealize Suite. With this product, we did not need to buy an additional license for log monitoring. 

How was the initial setup?

The setup and installations are very, very easy and straightforward. There is nothing that takes much effort and in that way it is fine. 

The amount of time that it takes to do the installation depends on how big your infrastructure is. If we are going to do a single node, it may take a few minutes. If you are going to do an installation for a cluster using Log Insight, then it might take some additional time, but it based on the number of modes. It total, it may take an average of twelve hours. 

What's my experience with pricing, setup cost, and licensing?

Log Insight does not cost much when compared to Splunk. The license cost for Splunk or any other monitoring tool is too high. Compared to Insight that way — just looking at the license — the vRealize solution is kind of a cheap and better than other products cost-wise. 

What other advice do I have?

My advice to people looking at Log Insight as a monitoring tool is that it is good and that they can go ahead and go for it because it is a good solution. 

On a scale from one to ten (where one is the worst and ten is the best), I would rate the product overall as an eight-of-ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
VMware Aria Operations for Logs
May 2026
Learn what your peers think about VMware Aria Operations for Logs. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
899,917 professionals have used our research since 2012.
reviewer1944615 - PeerSpot reviewer
Infrastructure architect at a tech services company with 501-1,000 employees
Real User
Top 10
Sep 5, 2022
Runs without any issues, good bundle pricing, with straightforward in-house deployment
Pros and Cons
  • "vRealize Log Insight has been running without any issues."
  • "Paid or free does not matter, but it is complex to find good training material for vRealize Log Insight."

What is our primary use case?

We are using it for troubleshooting. We centralize the log information from the VMware products. When we need some troubleshooting or we need to locate some information, it is a central point to check reactively. 

What needs improvement?

I think having better training options would be an improvement. Paid or free it does not matter, but it is complex to find good training material for vRealize Log Insight. It would be helpful to have an easy way to access some kind of material or if VMware would integrate with the clients who use vRealize Log Insight in a different format.

For how long have I used the solution?

I have been using vRealize Log Insight for a few years now.

What do I think about the stability of the solution?

vRealize Log Insight has been running without any issues.

What do I think about the scalability of the solution?

It is possible to increase the scalability of vRealize Log Insight. We have around fifteen administration users currently using it.

How are customer service and support?

We have used technical support and we have had some issues with the knowledge base and faster service.

How was the initial setup?

The initial setup was straightforward and I did not have any challenges.

What about the implementation team?

We use an in-house implementation and it took around three days to deploy.

What's my experience with pricing, setup cost, and licensing?

Pricing is good because it is part of the suite package. It comes in a bundle for us.

What other advice do I have?

On a scale of one to ten, I would rate vRealize Log Insight a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1272342 - PeerSpot reviewer
Senior Specialist: IT Enterprise Systems at a comms service provider with 501-1,000 employees
Real User
Feb 14, 2020
Good interface and log search functionality but could use better pricing
Pros and Cons
  • "The interface of the solution is good."
  • "However, Log Insight is quite good and very useful."
  • "The pricing of the solution could be improved."

What is our primary use case?

I primarily use the solution for a basic login switch. 

It's a centralized login server for us. When we have some incident or some log that we want to query, instead of querying directly to its server we analyze the logs and create our own specific queries.

What is most valuable?

The log search functionality is very good.

The alerts, based on patterns, is quite useful.

The interface of the solution is good.

The dashboard offers good functionality.

What needs improvement?

The pricing of the solution could be improved.

The vRealize content packs should be able to pass more information from the UNIX log.

For how long have I used the solution?

I've been using the solution for four years.

What do I think about the stability of the solution?

The stability of the solution is good.

What do I think about the scalability of the solution?

We have some issues regarding space management. We may need to get fully comfortable with the idea of deleting the old logs. We usually have some issues with space and it requires more intervention.

How are customer service and technical support?

We've been in contact with technical support in the past. They're quite good. We're satisfied with the level of service we've been provided.

Which solution did I use previously and why did I switch?

We're also using Elastic's X-Pack. There aren't too many differences between the solutions. To me, they are almost the same in terms of offering and functionality. The biggest difference is that Log Insight has some items built-in and Elestci requires you to do a few things yourself.

How was the initial setup?

The initial setup of the solution, as far as I can recall, was straightforward. There wasn't much complexity involved.

What other advice do I have?

I personally am not actively using the solution for searching for logs or creating log analysis. I'm just using it for a few needs here and there when we have some requirements.

It depends on a company's use cases, but I would advise that if they've got the infrastructure and it is all based on VMware, they should use Log Insight despite the price. I personally have more preference for the open-source tools but because of the price, also. However, Log Insight is quite good and very useful. 

I'd rate the solution seven out of ten. It's a good product, but it has room for improvement and could improve upon the pricing.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1148898 - PeerSpot reviewer
Service Delivery Manager at a tech services company with 11-50 employees
Reseller
Dec 25, 2019
Stable and scalable with good management functionality
Pros and Cons
  • "The system's management and its alerts are the most valuable aspects of the solution."
  • "The solution should be more user-friendly. The user interface and dashboard could be simplified."

What is most valuable?

The system's management and its alerts are the most valuable aspects of the solution.

What needs improvement?

The solution should be more user-friendly. The user interface and dashboard could be simplified.

It would be helpful in future releases if the solution offered the ability to have a single pane of management and more integration with other solutions.

For how long have I used the solution?

I've been using the solution over the past year.

What do I think about the stability of the solution?

The stability of the solution has been good so far. We haven't faced any issues and haven't had any complaints.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

The initial setup had a moderate amount of difficulty, although it was mostly straightforward.

What about the implementation team?

We installed the solution ourselves. We have a technical department in-house that is able to handle the work.

What other advice do I have?

We use the on-premises deployment model. We're resellers of the solution.

I'd rate it eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
IT Manager at a insurance company with 10,001+ employees
Real User
Dec 17, 2019
Provides data to assist us with optimizing our infrastructure
Pros and Cons
  • "Our current costs are too high, and this tool will help us to better optimize our infrastructure."
  • "The dashboard needs to be improved because this is what I need to monitor my infrastructure."

What is our primary use case?

In our data center, we have too many physical servers and too many hosts. We are not properly optimized. We are implementing this solution and other virtualization to provide us with the best way to place different workloads with the goal of optimizing the environment.

We are using this solution in our data center.

What is most valuable?

Our current costs are too high, and this tool will help us to better optimize our infrastructure.

What needs improvement?

The dashboard needs to be improved because this is what I need to monitor my infrastructure.

For how long have I used the solution?

We have been testing this solution for two months and we plan to fully deploy it next year.

How are customer service and technical support?

We have not contacted technical support specifically for this solution because we are still just testing. However, we have been using VMware for 15 years and the technical support has always been perfect.

Which other solutions did I evaluate?

We are currently in an evaluation stage where were are choosing between VMware and Turbonomic. 

For the past 15 years, we have been using VMware for virtualization with ESX, vSphere, and vCenter. We are satisfied with VMware, and we already have this infrastructure in place, so we think that this VRealize Log Insight will be the better choice between products.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1236720 - PeerSpot reviewer
Senior Consultant/Architect at a tech services company with 51-200 employees
Consultant
Dec 11, 2019
Supports data center virtualization, network, and security
Pros and Cons
  • "The virtualization solution supports data center virtualization, network and security."
  • "The setup costs can sometimes be a bit expensive but I think for the technology they are offering it's top of the mark."
  • "It's great for VMware, but it would be good if they had third-party logins."

What is our primary use case?

We are a partner with VRealize Log Insight. I'm a senior consultant in the company but also have a position as an architect. We use the product for collection and management of data. 

What is most valuable?

The virtualization solution supports data center virtualization, network, and security.

What needs improvement?

I don't think there's any specific improvement I'd like to see, perhaps third-party logins.
It's great for VMware, but it would be good if they had third-party logins. I'm pretty happy with the dashboard interface and management monitoring tools.  

For how long have I used the solution?

I've been using this solution for three years.

What do I think about the stability of the solution?

It's a very stable solution, I rate it highly. 

What do I think about the scalability of the solution?

The product is scalable.

How are customer service and technical support?

I'm very satisfied with the technical support. 

How was the initial setup?

The initial setup was very straightforward. It's difficult to measure deployment time, it really depends on what you're doing. If it's a single VM deployment it shouldn't take more than an hour.

What's my experience with pricing, setup cost, and licensing?

The setup costs can sometimes be a bit expensive but I think for the technology they are offering it's top of the mark. There are no additional costs aside from the standard licensing fees. There's really no competition for what they're offering. They have the production, the market, the scales you require to work on VMware, the price they are asking is justified.

What other advice do I have?

I would rate this product an eight out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
DineshKumar3 - PeerSpot reviewer
Service Delivery Manager at DXC
Real User
Nov 20, 2019
Easy to set up and good pricing with a good root cause analysis feature
Pros and Cons
  • "The root cause analysis feature is very valuable."
  • "Log Insight seems to be better than other solutions in terms of very good integrations and working out items to be able to log."
  • "I don't use the solution on a day to day basis, so I'm not sure what specifically can be improved."

What is our primary use case?

We primarily use the solution for complete log monitoring and management.

How has it helped my organization?

We're able to use the solution to analyze all of our logs, for years to come.

What is most valuable?

The root cause analysis feature is very valuable.

What needs improvement?

I don't use the solution on a day to day basis, so I'm not sure what specifically can be improved.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the scalability of the solution?

We have quite a few licenses, so for us, it isn't too hard to scale. Right now, we only have 15 users on the solution.

How are customer service and technical support?

Personally, I don't log calls with technical support. We do, however, have an interior team that can assist with troubleshooting.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

How was the initial setup?

The initial setup was easy.

What about the implementation team?

We have our own interior team that handles the product.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable.

What other advice do I have?

We use the on-premises deployment model. We're also platinum partners.

In terms of advice to others, if they're looking for a basic VMware solution, it's okay. We've tried other options. Log Insight seems to be better than other solutions in terms of very good integrations and working out items to be able to log.

I'd rate the solution nine out of ten. All of our must-haves are available in this product.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
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