VMware Aria Operations for Logs Reviews

We integrate VMware for our customers. Our customer requested Log Insight, and we tested it. Log Insight is for logging the system to provide more information aside from alerts and anything related to the testing environment. It makes the environment more manageable through a single pane of glass.

Improved manageability is the main benefit.

It gives the customer a quick overview, so they don't have to dig. There's a clear dashboard with many sensors in a single space. He gets a helicopter view of his environment, but he can investigate further if there are serious issues. It's pretty user-friendly.

I would like to see more tutorials or at least an introduction video from the supplier, so you can become proficient and get the most out of the solution. You might not get the full benefit from a logging or reporting solution because you might not have a particular tool enabled. You could leave something out of your analysis because you aren't aware of it or you don't know how to set it up. 

I've worked with Log Insight for a year.

LogInsight is stable, but sometimes it's somewhat sluggish because it has to gather the information. It should be no problem if you deploy it on the right platform and have all the requirements in place. 

LogInsight is scalable. You can update it, and it's straightforward. 

VMware technical support is excellent.

LogInsight is user-friendly and straightforward. I rate it 8.5 out of 10 for ease of setup. After deployment, maintenance isn't a challenge so long as you keep it updated. You may need to update the software to stay in line with the upgrade roadmap, but the rest is fine.

LogInsight's licensing model is a bit complex. Runecast's licensing is more straightforward. On the other hand, licenses for just about anything is expensive, but ultimately it comes down to a return on investment. LogInsight's price is worth it in the long run. A proactive approach in the world saves you a lot of money by preventing catastrophes. 

Still, the license cost is a pain point for the customers. From a sales perspective, our challenge is to persuade the customer to see it as a long-term investment.

We also tried Runecast because we wanted more features to present to our customers. Log Insight is more about reports, while Runecast gave us additional reporting capabilities. 

This was for testing purposes only. We offer VMware, so we're always looking for the latest tools, and we test them for about four months. I have no preference for LogInsight over Runecast. It depends on what you want from the intelligence you're gathering from your system. The more intelligence you have, the easier it is to be proactive about your decision-making. 

Each solution has what the other one lacks.  Runecast is better for some situations, but LogInsight might suit you better in others. It depends on what you need, but both are good. They are not interchangeable. LogInsight is a bit more costly. 

I rate LogInsight seven out of 10. I give it a seven because it isn't easy to scale, and the cost is too high, but it's a good product overall. 

Customers should have a test environment to keep abreast with the latest software available in the industry. They can evaluate it and check themselves as well. Partners like us can help them make the right decision, but it's useful for customers to have their own test environment.

I primarily use the solution for a basic login switch. 

It's a centralized login server for us. When we have some incident or some log that we want to query, instead of querying directly to its server we analyze the logs and create our own specific queries.

The log search functionality is very good.

The alerts, based on patterns, is quite useful.

The interface of the solution is good.

The dashboard offers good functionality.

The pricing of the solution could be improved.

The vRealize content packs should be able to pass more information from the UNIX log.

I've been using the solution for four years.

The stability of the solution is good.

We have some issues regarding space management. We may need to get fully comfortable with the idea of deleting the old logs. We usually have some issues with space and it requires more intervention.

We've been in contact with technical support in the past. They're quite good. We're satisfied with the level of service we've been provided.

We're also using Elastic's X-Pack. There aren't too many differences between the solutions. To me, they are almost the same in terms of offering and functionality. The biggest difference is that Log Insight has some items built-in and Elestci requires you to do a few things yourself.

The initial setup of the solution, as far as I can recall, was straightforward. There wasn't much complexity involved.

I personally am not actively using the solution for searching for logs or creating log analysis. I'm just using it for a few needs here and there when we have some requirements.

It depends on a company's use cases, but I would advise that if they've got the infrastructure and it is all based on VMware, they should use Log Insight despite the price. I personally have more preference for the open-source tools but because of the price, also. However, Log Insight is quite good and very useful. 

I'd rate the solution seven out of ten. It's a good product, but it has room for improvement and could improve upon the pricing.

We primarily use the solution to collect some data logs from the network device. This is something we're still developing out.

The product is perfectly designed.

The trace log is the solution's most valuable feature. It's very helpful in troubleshooting problems. 

The dashboards are also impressive. You have the option to create a very rich dashboard if you like. 

The solution should make it possible to use it from a security perspective so that you can centralize your policies and have some control as to what's happening in the environment.

They should improve their web interface to make it more user-friendly.

The solution is stable.

The solution is scalable. It's very easy if you need to add more nodes in the cluster. We have about 30 people using the solution. That's our operations time. Currently, we do not plan to expand usage.

I've never needed to contact technical support, so I don't have any experiences to draw from.

The solution's initial setup is both straightforward and complex. It depends on the environment. Working with the solution is simple, but in our current use case, we have some difficult configurations that add complexity to the process. You need two people to maintain the solution once it's set up.

We did not evaluate other solutions before choosing this one.

We use the on-premises deployment model.

I'd rate the solution eight out of ten.

We primarily use the solution for the server virtualization for hosting services, and for some VDI solutions.

The most valuable feature is server virtualization. It's been very useful.

The implementation process could be improved. We ran into a few issues during the initial setup that could have been avoided if it was more straightforward.

The solution isn't user-friendly for admins.

The solution needs to offer a feature for small companies that would allow us to run VDI that won't take up server resources.

The stability of the solution is very good. We've been using it for eight or nine years and haven't had any issues with it.

The scalability is very good.

Technical support is good, but because of the sanctions, we don't deal directly with the company; rather we get assistance through consultants.

The initial setup was okay, but it wasn't exactly straightforward. For the implementation, there was a problem with the VDI solution. For example, with the Horizon 7 version, we had some problems setting it up. We had to do some studying up on the solution and did a lot of Googling to find the answers we needed. We were able to resolve it in the end.

The pricing of the solution is okay, however we use a nulled version. We have issues because of the sanctions on our country. For important projects, we get licensing through Dubai. Right now we are using a nulled version of the solution.

We use the private cloud deployment model.

I'd rate the solution nine out of ten. I'd rate it higher, but the implementation is very hard.

I would recommend the solution to others. They will save money is they use it. It's also good for maintaining the hardware.

We are a partner with VRealize Log Insight. I'm a senior consultant in the company but also have a position as an architect. We use the product for collection and management of data. 

The virtualization solution supports data center virtualization, network, and security.

I don't think there's any specific improvement I'd like to see, perhaps third-party logins.
It's great for VMware, but it would be good if they had third-party logins. I'm pretty happy with the dashboard interface and management monitoring tools.  

I've been using this solution for three years.

It's a very stable solution, I rate it highly. 

The product is scalable.

I'm very satisfied with the technical support. 

The initial setup was very straightforward. It's difficult to measure deployment time, it really depends on what you're doing. If it's a single VM deployment it shouldn't take more than an hour.

The setup costs can sometimes be a bit expensive but I think for the technology they are offering it's top of the mark. There are no additional costs aside from the standard licensing fees. There's really no competition for what they're offering. They have the production, the market, the scales you require to work on VMware, the price they are asking is justified.

I would rate this product an eight out of 10. 

The primary use case for this solution is virtualization. Instead of getting additional hardware devices, we can add different compartments of storage in one hardware device.

You don't have to get extra hardware devices, you just need one hardware device with different compartments, so you can save different tasks on different compartments in a secure server. That is the purpose of VMware on our server, and what works for multiple storage systems in a hardware device. That is what this solution is meant to do.

What I like is that you can have different storage locations for different applications. This means that we can host different applications in different server locations. 

It reduces the cost of having to purchase hardware, rather than multiple hardware devices you only need one single hardware device, then you just have to increase the hard drive and RAM capacity.

That is one of the features that I appreciate the most. 

Also, it works alongside Veeam, so when a server goes down, you can replicate what is on that server to another physical server immediately. It's a backup and replication service all on its own.

In regards to stability, it doesn't do the patches on the operating systems. The manufacturers need to develop patches for security reasons, on all of the applications.

There could be an improvement in the scalability.

I think that it should be able to integrate with other third-party backup and recovery solutions, more that it does now. I feel that this is an area that needs to be worked on.

The dashboard and user interface is friendly but could be friendlier, so that even a person who is just learning about virtualization would be able to understand the features on the interface.

They should look at things like plugins. Other providers incorporate them into their own products. I feel that the same should be done with VMware to stay competitive in the market.

This solution is quite stable. If there are issues with the physical server then VMware will also have issues. There is no problem with the virtualization itself, rather it can be with the operating system or the hardware. VMware is stable.

Most of the organizations use Microsoft, so it integrates well and easily with Microsoft.

I can't say that there are any vulnerabilities.

It's scalable, but based on my own experience, I would say it is only 70% scalable compared to other competitors.

One of our customers had an issue with VMware and with their licensing. In trying to apply it, we had some issues. 

There was a person who had access to the platform to apply the licensing before, was no longer there, so we couldn't access it. We contacted technical support and they were great.

Every time we opened a case, we had support.

The support system is great and instantaneous. They have a strong followup. 

We enjoyed our experience with the technical support system.

The initial setup is straightforward, but you will need a technical person to understand how it works.

I have not evaluated other solutions. This is the only virtualization solution that I am using. 

We are system integrators so we don't use this solution completely, we use the applications or services fully, we just make sure to go through the features and do our best to use them, and then we sell them.

There may be some aspects that VMware needs to improve on, but we haven't used all of the features so it is difficult to know all that needs to be improved.

We try to understand how it works, and the dynamics of the solution to sell it. 

It provides multiple platforms, you can use a Windows Operating System, you can Mac, and you can use Linux on a particular server.

It allows us to do virtualization with different operating system platforms. I like that about this solution.

I have not worked with all of the features, but I can say that this product provides most of the capabilities that customers need.

It's easy to set up.

I would recommend this solution.

If you give a solution a ten out of ten there is nothing to be improved upon. There is always room for improvement as there are always upgrades.

I cannot give a ten when I know there are things to improve.

Technology is evolving and the world is going virtual, so they need to step up their game.

I would rate this solution a nine out of ten.

Our primary use case for the solution is for log management.

We are using it because we have a VMware product. It has its own built-in dashboards for VMware products, and that's a good thing. Also, filtering logs is very easy and extracting fields from the data is also very straightforward with Log Insight.

The solution is a very good tool, but it has a lot of limitations. One of the main issues is around how you define your retention policy, for instance. It doesn't have it. You can't define a log retention policy. You also can't define the destination or location for your logs. All of the logs are in one index or one bucket.

For example, if you have a different set of logs, which you want to have different rotation policies for, you can't do that. You have to create multiple clusters if you want to do this, and then the problem is that you will end up having multiple classes, and you can't access all of them centrally.

The solution is pretty stable.

The solution is scalable. Right now, we have about ten people on it.

Technical support is okay. It's not really great, but it is okay. We have no issue with them. We only ever had to contact technical support once and it was resolved in the end. 

We did not previously use a different solution.

The initial setup is very straightforward. Deployment took a couple of days.

We are not paying extra for the solution because it was part of our bundle. That was one of the reasons we used it. There was no extra cost for us.

We started using this product because we wanted to have something up and running. We are currently evaluating other products now, as well, even though we are continuing to use this solution. We are looking at ELK among others.

I would rate the solution six or seven out of ten. It's very easy to use, but at the same time it has some limitations. You have to consider that if you decide to try out the solution.

We use the on-premises version of this solution for log analysis and to find details about certain issues. My experience, however, is that Log Insight is not user friendly. You have to know a lot to find out how it works.

Documentation is lacking, including some guides as to how to use the expressions. It is not clear how to look for a log, for example. Some examples in the documentation might be helpful. I think that VMware had good documentation, but it's no longer hosted. The documentation is not as easy to understand as it was before.

Log Insight has a good dashboard, where you can search for a log. However, it is difficult at the beginning for the administrator to understand it. I asked my colleague how often they use this tool and they said, "It is very difficult to find something in the tool. You need to know what you are looking for." This might be the part that should be improved.

The interactive analyzer feature should also be improved.

It's very stable. I've never had any critical issue. There might have been some bugs, of course, but nothing critical.

I can't say how scalable Log Insight is because we do not have a big installation, although the solution works well enough for us. I never scaled out with Log Insight.

We have about ten VMware administrators.

In general, I am satisfied with their technical support. I contacted technical support many times and everything was resolved. I don't have any bad feelings with technical support. I think it's very good, although it depends on who are you talking with. Some technical engineers have more experience than others, so it depends.

It was very easy to setup. I didn't have any problem with that. Log Insight is simple to install and connect to the environment, but the problem arises when you want to look for some information. This is a large problem because the documentation and examples on the internet don't give us so as much information as we need.

Pricing could always be lower. If it were free, I would be more satisfied.

I would rate this solution an eight of ten.