CA Unified Communications Monitor and Ixia Hawkeye compete in the network monitoring category. CA Unified Communications Monitor seems to have the upper hand in pricing and support, while Ixia Hawkeye stands out for its advanced features.Features: CA Unified Communications Monitor offers comprehensive visibility into network operations, a focus on optimizing performance, and reliability enhancement. Ixia Hawkeye provides advanced performance analytics and real-time monitoring capabilities,...
We use the solution to meet the needs of the customer.
The solution is monitoring a call center solution for one of our customers. The call center is key in the business process of our customer