Badges
User Activity
Over 2 years ago
Contributed a review of BMC Client Management: Useful agentless patching, quick cloud setup, and helpful support
Over 3 years ago
Answered a question: What is ITOM (IT Operations Management)?
One is that ITSM is focused on how services are delivered by IT teams, while ITOM focuses more on event management, performance monitoring, and the processes IT teams use to manage themselves and their internal activities
I will recommend you to use BMC TrueSight Operations…
Over 3 years ago
Answered a question: What is your favorite Help Desk Software and why?
I will recommend the BMC Helix Remedyforce ITSM solution. BMC Remedyforce based on the Salesforce cloud service platform. It is easy to use. You may access it from any place/device(Desktop/Laptop/Mobile/Tablet).
Over 3 years ago
Contributed a review of BMC Remedyforce [EOL]: Good reporting and easy to use but needs to offer better integration capabilities
Projects
Over 3 years ago
Implementation of ITSM Tool - BMC RemedyforceWorked as Consultancy & Implementation of ITSM Tool in Habib Bank Limited (HBL)
Platform: BMC, Cloud, and SalesforcePerform customizations of BMC Helix Remedyforce applications based on guidance with project manager, architect, ITIL BMC Helix Remedyforce is comprehensive IT…
Reviews
Over 2 years ago
BMC Client Management
Over 3 years ago
BMC Remedyforce [EOL]
Answers
Over 3 years ago
Application Performance Monitoring (APM) and Observability
About me
I am a hard-working, successfully completed MS CSIT from NED UET and BS CS from the University of Karachi. I have the privilege of working for IBL-Unisys as an Associate Software Consultant and previously in Habib Bank Limited (HBL) as HBL Remedy Salesforce and Service Analyst, where I learned valuable IT infrastructure skills. In both my academic and professional life, I have been consistently praised as focused by my professors and peers. Whether working on academic, extracurricular, or professional projects, I apply proven multitasking, technical, and teamwork skills.
My completed projects are as following:
- BMC Helix Remedyforce - K-Electric Limited (KE)
- KEA Mobile Application - Searle Pharmaceuticals Pakistan Ltd.
- BMC Discovery
- Cafeteria Management System - IBL Group
- Campus Management System
- Inventory Management System
- BMC Helix Remedyforce - Habib Bank Limited (HBL)
- BMC Helix Remedyforce - Pakistan Petroleum Limited (PPL)
- SAS Anti-Money Laundering - Sindh Bank
- HBL Nucleus Website
Specialties: Ability to learn software upgrades, applying more sophisticated features to increase work efficiency.
Excellent Programming Skills
Good Networking skills.
Excellent communication skills through the internet.
Easily adaptable to change, with an exceptional speed of learning and expanding abilities.
Interesting Projects and Accomplishments
Over 3 years ago
