Victor van der Vring's Professional Profile

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5 months ago

Commented on I like the change management features, but it's challenging to customize the solution

Hi Sipco. Nearly 20 years of experience, that's amazing. Thank you for being part of our community for that long and we hope that there're many more years to come. If you need help with anything you'll probably know how to get in touch.Best regards,Team TOPdesk

5 months ago

Commented on A highly scalable solution that has good reporting features

Thank you Bruno, for sharing your review here on Peerspot. Great to read about your positive impression over the years and we look forward to many more.Best regards,Team TOPdesk

5 months ago

Commented on Reasonably priced and provides good ticketing features

Hi Bakelal. Thank you for sharing your experience with TOPdesk. Great to read about your positive experience so far. A nine out of ten rating is the cherry on top for us, so thank you for the compliment.Best regards,Team TOPdesk

5 months ago

Commented on Easy to use, helpful support, but more AI needed

Thank you Walter for sharing your review. This is much appreciated!Best regards,Team TOPdesk

5 months ago

Commented on Provides good technical support services, but its reporting feature needs improvement

Thank you Marian for sharing your experience with TOPdesk. We really appreciate it!If there's anything we can help you with do feel free to reach out to your local representatives.Best regards,Team TOPdesk

About 4 years ago

Commented on Service management solution with good incident management and good technical support

Hi Ludo, thank you very much for sharing your experience. We really appreciate it!Victor van der VringTOPdesk Quality Assurance

About 4 years ago

Commented on Has some good modules but lacks effective reporting

Thank you for taking the time to share this review. We really appreciate it. Our strive is for service excellence so hopefully we can increase the rating you personally experience over time. Please reach out to support or your customer success manager if you're in need of…

Almost 5 years ago

Commented on Helpful asset and reservation management capability, with professional and responsive technical support

Hi, thank you for taking the time to review TOPdesk. We always aim for service excellence so it's great to read such positive comments. That makes our day! Thanks again. Best regards, Victor van der Vring TOPdesk Quality Assurance

Almost 5 years ago

Commented on Fast and easy to implement, with a well-defined process and interaction

Hi Muriel, I just came across your review. Thank you for taking the time a while ago to share your experience with our software. We really appreciate it! Best regards, Victor van der Vring TOPdesk Quality Assurance