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Freshservice Reviews

Vendor: Freshworks
4.0 out of 5
1,392 followers
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What is Freshservice?

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Freshservice mindshare

As of October 2024, the mindshare of Freshservice in the Help Desk Software category stands at 3.6%, down from 3.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Help Desk Software
 
 
Key learnings from peers

Valuable Features

Room for Improvement

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Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
26%
Manufacturing Company
7%
Government
6%
Financial Services Firm
6%
Real Estate/Law Firm
5%
Educational Organization
5%
Retailer
5%
Healthcare Company
4%
Energy/Utilities Company
4%
Non Profit
4%
University
4%
Construction Company
3%
Hospitality Company
3%
Insurance Company
2%
Media Company
2%
Comms Service Provider
2%
Outsourcing Company
2%
Performing Arts
1%
Consumer Goods Company
1%
Transportation Company
1%
Non Tech Company
1%
Legal Firm
1%
Mining And Metals Company
1%
Pharma/Biotech Company
1%
Recreational Facilities/Services Company
1%
Marketing Services Firm
1%
Wholesaler/Distributor
1%

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