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Freshworks Questions

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Nov 20 2024

Please share with the community what you think needs improvement with Freshdesk.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Nov 20 2024

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Nov 20 2024

If you were talking to someone whose organization is considering Freshdesk, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Nov 20 2024

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Nov 11 2024

If you were talking to someone whose organization is considering Freshservice, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Nov 11 2024

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Nov 11 2024

Please share with the community what you think needs improvement with Freshservice.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Nov 11 2024

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot
Jul 04 2024

Please share with the community what you think needs improvement with Freshsales.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Jul 04 2024

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Jul 04 2024

If you were talking to someone whose organization is considering Freshsales, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot
Jul 04 2024

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

Hi Everyone,

What do you like most about Freshdesk?

Thanks for sharing your thoughts with the community!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

Hi Everyone,

What do you like most about Freshservice?

Thanks for sharing your thoughts with the community!

Miriam Tover - PeerSpot reviewer
Miriam Tover
Senior Delivery Ops Manager
PeerSpot

Hi Everyone,

What do you like most about Freshsales?

Thanks for sharing your thoughts with the community!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

Hi Everyone,

What do you like most about Freshteam?

Thanks for sharing your thoughts with the community!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

Please share with the community what you think needs improvement with Freshteam.

What are its weaknesses? What would you like to see changed in a future version?

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Miller - PeerSpot reviewer
Julia Miller
PeerSpot

If you were talking to someone whose organization is considering Freshteam, what would you say?

How would you rate it and why? Any other tips or advice?

Virgilio Belloni - PeerSpot reviewer
Virgilio Belloni
Manager with 501-1,000 employees

We are evaluating both Freshservice and ServiceDesk for a new project.

What is the main difference between the two?

Thanks for your help. I appreciate it!

Bhavani Prasad Paragi - PeerSpot reviewer
Bhavani Prasad ParagiAlthough both Freshservice and ManageEngine Servicedesk are established… more »
it_user1207800 - PeerSpot reviewer
it_user1207800You should keep in mind that Freshservice is an ITSM tool based on ITIL… more »
2 Answers