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Atlassian vs Freshworks

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Atlassian
Based on 724 reviews.
Freshworks
Based on 70 reviews.
Latest Research
Overview
Atlassian is an Australian enterprise software company that develops products geared towards software developers and project managers. Atlassian is headquartered in Sydney, Australia. On February 14, 2014, Atlassian president Jay Simons announced the opening of an Austin office that will eventually employ 600 people. Atlassian was founded in 2002 by Mike Cannon-Brookes and Scott Farquhar. In 2006, Cannon-Brookes and Farquhar were named Ernst & Young's Entrepreneurs of the Year.
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Sample Customers
Atlassian Confluence
Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Jira
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Trello
Pixar, Google, PayPal, Kickstarter, National Geographic, Viewbox Holdings
JIRA Service Management
mgm technology partners, Telestream, Build.com, Zend Technologies, OfficeDrop, PGS Software, American Diabetes Association, NEPTUNE Canada
Freshdesk
Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Freshservice
Sinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport
AnsweriQ
Freshly, SeatGeek, Avalara, Expedia
Popular Solutions
Top Industries
Educational Organization
44%
Financial Services Firm
9%
Computer Software Company
8%
Manufacturing Company
7%
Computer Software Company
26%
Manufacturing Company
6%
Financial Services Firm
6%
Real Estate/Law Firm
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
Review 1 of 30
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Technical Support
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