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Freshdesk Reviews

Vendor: Freshworks
4.1 out of 5
1,355 followers
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What is Freshdesk?

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Freshdesk mindshare

As of November 2024, the mindshare of Freshdesk in the Customer Experience Management category stands at 6.0%, down from 8.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Customer Experience Management
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
25%
Real Estate/Law Firm
7%
Retailer
6%
Manufacturing Company
6%
Financial Services Firm
6%
Educational Organization
6%
Media Company
6%
Government
4%
University
4%
Comms Service Provider
4%
Insurance Company
4%
Energy/Utilities Company
3%
Healthcare Company
3%
Construction Company
2%
Non Profit
2%
Legal Firm
2%
Wholesaler/Distributor
1%
Hospitality Company
1%
Recreational Facilities/Services Company
1%
Pharma/Biotech Company
1%
Transportation Company
1%
Consumer Goods Company
1%
Outsourcing Company
1%
Logistics Company
1%

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