Try our new research platform with insights from 80,000+ expert users

Amdocs vs Freshworks

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Amdocs
Freshworks
Based on 70 reviews.
Overview
Amdocs is a provider of software and services to more than 250 communications, media and entertainment service providers in more than 80 countries. Its CES span business support systems, operational support systems and network control and optimization offerings for multiple lines of business, including wireless, wireline, broadband, cable and satellite services. Amdocs' services include business consulting, managed services, systems integration, project delivery and testing. The company also offers advertising and media products and services for local marketing service providers, including directory publishers. These offerings enable the management of media selling, fulfillment, operations, consumer experiences and financial processes across digital and print media.
Information Not Available
Sample Customers
Amdocs CRM
Cricket Wireless, Defense Telematica Organization, Enel, Fastweb, Kcell, Movicel, Vodafone Romania, Zon Multimedia, TIM Brasil, Telenor Serbia
Amdocs CES
AAPT, Ono, Oi, NOS, AT&T, Bezeq, BT Plc, Cellcom, Cricket Wireless, CSL Limited, ICE, KPN, Linkem
Freshdesk
Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Freshsales
Caratlane, Pykih, Buying Show, INTUO, WallyPark, Exploring Vacations, Raved, Forest, Ascendore, MagePlaza, Vacasa,
Popular Solutions
Top Industries
Educational Organization
26%
Computer Software Company
13%
Financial Services Firm
10%
Media Company
6%
Computer Software Company
26%
Manufacturing Company
6%
Financial Services Firm
6%
Real Estate/Law Firm
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
No Data Available
Review 1 of 3
Customer Service
No Data Available
Review 1 of 30
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.