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Freshservice Reviews

Vendor: Freshworks
4.0 out of 5
1,392 followers
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What is Freshservice?

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Freshservice mindshare

As of November 2024, the mindshare of Freshservice in the Help Desk Software category stands at 3.4%, down from 3.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Help Desk Software
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
26%
Manufacturing Company
8%
Government
6%
Financial Services Firm
6%
Real Estate/Law Firm
6%
Retailer
5%
Educational Organization
5%
Healthcare Company
4%
Energy/Utilities Company
4%
Non Profit
4%
University
4%
Construction Company
3%
Hospitality Company
3%
Insurance Company
2%
Comms Service Provider
2%
Media Company
2%
Outsourcing Company
2%
Performing Arts
1%
Transportation Company
1%
Consumer Goods Company
1%
Legal Firm
1%
Non Tech Company
1%
Marketing Services Firm
1%
Mining And Metals Company
1%
Recreational Facilities/Services Company
1%
Pharma/Biotech Company
1%
Wholesaler/Distributor
1%

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