Try our new research platform with insights from 80,000+ expert users

Freshworks vs Zoho

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Freshworks
Based on 70 reviews.
Zoho
Based on 187 reviews.
Latest Research
Sample Customers
Freshdesk
Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Freshservice
Sinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport
AnsweriQ
Freshly, SeatGeek, Avalara, Expedia
Freshsales
Caratlane, Pykih, Buying Show, INTUO, WallyPark, Exploring Vacations, Raved, Forest, Ascendore, MagePlaza, Vacasa,
Freshteam
moneycorp, DSP, SAP, DAIMLER, ocado, Chargebee, ninjacart, TIGER ANALYTICS, NISSAN
Zoho CRM
JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
Zoho Desk
Intel, Sears, Daimler, Essilor, Aon Hewitt, Shop Your Way, CoffeeRocket
Zoho Recruit
Manning Global, Hadfield Education, GEP, Scientific Games, International School of London - Qatar, IIM - Ahemadabad, Change.org
Zoho Projects
Intel, Jaguar, PWC, Yatra, Yale, Timex
Zoho Sprints
Digient Technologies, Vibhaa Technologies
Zoho Learn
Enterprise Monkey, Linga POS
Popular Solutions
Top Industries
Computer Software Company
26%
Manufacturing Company
6%
Financial Services Firm
6%
Real Estate/Law Firm
6%
Educational Organization
66%
Computer Software Company
6%
Financial Services Firm
3%
Manufacturing Company
2%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.