Zoho Analytics Reviews

Zoho Analytics delivers substantial value by streamlining data analysis and dashboard creation, saving on infrastructure costs. Users experience time savings and enhanced decision-making capabilities, reporting dozens of hours saved monthly for $50. The platform enables swift, comprehensive analysis, aiding sales efforts that would otherwise be challenging. As a worthwhile investment, Zoho Analytics simplifies operations by eliminating the need for database maintenance and data center setups, thus enhancing operational focus.

Zoho Analytics offers flexible pricing options that cater to enterprise needs, with packages starting at a few dollars per month per user. The standard option is available at $50 per month, providing a cost-effective solution that allows monthly billing proportional to the package and user count. While some users find the pricing high, others consider it reasonable and competitive, particularly when bundled with Zoho One. Licensing costs are often billed yearly, providing enhanced value.

• "I rate the tool's pricing seven out of ten. The licensing costs are yearly."
• "The product is expensive."
• "The pricing is okay. It is fair compared to the market."

Users primarily utilize Zoho Analytics for business intelligence, data visualization, and reporting across various sectors such as finance, sales, education, and forestry management. It consolidates data from multiple sources like CRM and Zoho applications, enabling detailed analysis through dashboards and reports. Businesses leverage its capabilities for organizational analysis, process improvement, integrating multiple data points, MIS reporting, and creating financial, sales, and performance analytics. They connect with other BI tools for enhanced data analytics.

Customer service of Zoho Analytics is generally rated highly, with responses focusing on accessibility and helpfulness. Technical support also receives positive mentions for quick response and comprehensive online tutorials. However, some users experience confusion due to conflicting information in documentation, and transfer delays when reaching the appropriate support team. Many users benefitted from responsive assistance and knowledgeable staff, although others suggested improvements in efficiency and clarity during exchanges, especially when complex queries are involved.

Zoho Analytics's initial setup is often described as straightforward and simple, though some users find advanced features lacking documentation. Importing spreadsheets and using the drag-and-drop system is easy. For complex reports, a knowledge of SQL is beneficial. Deployment time varies depending on report complexity, ranging from a few hours to several days. Resources provided by Zoho can assist with challenges. Users benefit from previous experience with similar tools, but some still encounter difficulties initially.

Zoho Analytics effectively handles a wide range of data volumes, from 1000 to over 2 million records, and serves users of varying levels across organizations. Customizations for large entities like television networks are possible. Its scalability rating varies, with some users giving it a high score. The need to upgrade licenses for additional data is noted, with the suitability observed across small, medium, and large companies. Some see potential scalability improvements.

Zoho Analytics is highly regarded for its stability. Users report minimal downtime and quick bug resolutions. Most rate its stability between seven and ten out of ten. While a few have experienced occasional crashes and suggested performance improvements, the majority find it dependable, handling large databases with excellent up-time and responsiveness. Compared to alternatives, some rate Qlik Sense as more stable, but many users note Zoho Analytics as a strong and stable choice for various projects.