Try our new research platform with insights from 80,000+ expert users

Zoho Analytics pros and cons

Vendor: Zoho

4.2 out of 5

29 reviews
96% willing to recommend

Pros & Cons summary

Zoho Analytics integrates with multiple APIs and data sources, enhancing connectivity. Advanced scheduling syncs reports and dashboards, while Ask Zia aids decision-making. Embeddable dashboards extend reach, supporting financial and sales analysis. User input fields, varied graph styles, and affordable white labeling would improve functionality. Frequent API updates and better support response times are needed to optimize user experience.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Zoho Analytics provides seamless integration with a variety of APIs, making database connectivity easy.

Ask Zia is an innovative feature that helps optimize data presentations and improvements.

The ability to share and embed dashboards enhances operational efficiency for users.

Scheduling reports and syncing data from third-party applications are valuable features of Zoho Analytics.

Zoho Analytics offers advanced analytics for IT support, sales, and financial business use cases.

CONS

Zoho Analytics lacks a variety of graph styles and chart options, limiting user customization.

User input fields for dashboards are insufficient, impacting functionality.

Support for manufacturing facilities and call centers is absent, decreasing its utility for certain businesses.

White labeling is available but considered expensive, requiring a more affordable option for companies.

Pricing structures and analytics plans are complex and confusing, needing simplification for better user understanding.

Zoho Analytics Pros review quotes

Software Engineer at Stackbox 360

Sep 16, 2025

Based on my experience with different customers, Zoho Analytics has positively impacted their organizations.

Read full review

Eslam Abo Elnaga

Senior people and systems analyst at B_labs & Mylo

Sep 9, 2025

The benefits I've seen from using Zoho Analytics include saving time; this is the most important benefit for me as I don't need to do my analytics or revisit a report repeatedly every month or according to the frequency of the requirement.

Read full review

Senior Zoho Developer at a cloud solution provider with self employed

Aug 20, 2025

We find Zoho Analytics easy to use, making it very beneficial for our operations.

Read full review

Free Report: Zoho Analytics Reviews and More

Learn what your peers think about Zoho Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.

867,676 professionals have used our research since 2012.

Executive Director at deepdive

Mar 6, 2020

Ask Zia is a great feature that I use to quickly decide what improvements I need to make in order to present the data that I want to show.

Read full review

SA

Dr. Salah Alnajem

Founder and CEO at Information Age Consulting

Jan 12, 2022

I like the way I can share dashboards and embed dashboards. I normally use embedding. So, I create a dashboard, and I embed it into specific websites. Sharing of the dashboard is seamless, and it is easier than any other visualization platform, even Tableau.

Read full review

CW

Business Development Director at Skore

Jun 11, 2018

The integration interface is very easy to use and allows you to directly connect to a variety of APIs.

Read full review

Senior Software Engineer at Transasia Bio-Medicals Ltd.

Sep 10, 2025

What I appreciate most about Zoho Analytics is the pivot table functionality, as in the pivot table and scheduler table, if we want data in one report, we can use an SQL query and get data from different modules.

Read full review

reviewer1222644

Solutions Consultant at a tech services company with 11-50 employees

May 18, 2020

Zoho Analytics is the best software for giving reports to customers and we can create any report that is required.

Read full review

CRM Team Leader at a tech company with 201-500 employees

Jun 27, 2023

It's a very strong analytics tool.

Read full review

Network Security and Data Specialist at JW Seagon

Jan 6, 2025

We use the solution for financial and sales analytics. It brings data from our IT incident management tool. Hence, we have three business use cases for IT support, sales and financials.

Read full review

Show 10 more reviews (out of 21)

Zoho Analytics Cons review quotes

Software Engineer at Stackbox 360

Sep 16, 2025

The data visualization features of Zoho Analytics can be improved in terms of decision-making processes. There are many shortcomings in the query language, as it is outdated, and many keywords cannot be used.

Read full review

Eslam Abo Elnaga

Senior people and systems analyst at B_labs & Mylo

Sep 9, 2025

The support team doesn't have full awareness of the system capabilities.

Read full review

Senior Zoho Developer at a cloud solution provider with self employed

Aug 20, 2025

The analytics plans are very complex because they depend on the users, while other Zoho plans operate on a per-user basis.

Read full review

Free Report: Zoho Analytics Reviews and More

Learn what your peers think about Zoho Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.

867,676 professionals have used our research since 2012.

Executive Director at deepdive

Mar 6, 2020

There should be more types of graphics available for use in the reports.

Read full review

SA

Dr. Salah Alnajem

Founder and CEO at Information Age Consulting

Jan 12, 2022

They should provide white labeling with a cheaper option. I know they have a white labeling feature in which I can white label Zoho Analytics with my company theme, logo, and URL, but it seems a little expensive. If they can make it cheaper, it would be great. The same is applicable to Tableau.

Read full review

CW

Business Development Director at Skore

Jun 11, 2018

It would be great to have more user input fields which can be used on dashboards.

Read full review

reviewer1222644

Solutions Consultant at a tech services company with 11-50 employees

May 18, 2020

This solution does not support manufacturing facilities.

Read full review

CRM Team Leader at a tech company with 201-500 employees

Jun 27, 2023

The navigation on the interface is not intuitive.

Read full review

Network Security and Data Specialist at JW Seagon

Jan 6, 2025

I have a lower rating when it comes to Zoho Analytics. The tool has poor performance. It needs to improve the dimensions and measures.

Read full review

Kishor Lamdande

Zoho Developer at Megnet Limited

Aug 9, 2023

The support for Zoho Analytics is pathetic.

Read full review

Show 10 more reviews (out of 20)

Related questions

94

How does Jaspersoft compare to Tableau?

28

Ad Hoc Reporting: QlikView vs. MainFrame Focus

324

Which reporting tool would you recommend for a finely detailed PDF?

36

What are the best self-service and Excel-like filtering / display tools?

286

Which BI tool has the best reporting capabilities?

7

When evaluating Reporting Software, what aspect do you think is the most important to look for?

11

What reporting tools do you recommend?

114

Why is Reporting important for companies?