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Zoho Analytics pros and cons

Vendor: Zoho
4.2 out of 5
4,267 followers
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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Zoho Analytics provides seamless integration with various APIs and easy connection to databases.
Embedding and sharing dashboards is more straightforward than other platforms.
It offers powerful analytics capabilities through advanced-level report creation.
Scheduling of reports and syncing data from third-party applications is a valuable feature.
Ask Zia assists in making data-driven improvement decisions.

CONS

Zoho Analytics should offer more user input fields for dashboards and increase the variety of graphics and chart styles available in reports.
There is a need for additional graph style forms and more chart options, with a limitation on creating panels compared to Microsoft BA.
White labeling appears too expensive, and there is a call for a cheaper option with concerns similar to those regarding Tableau.
Customer service and support need enhancement, particularly in terms of response times, and there is no call center support.
The platform's pricing and API call limits, including its restriction on updating data hourly, require improvement.
 

Zoho Analytics Pros review quotes

MA
Mar 6, 2020
Ask Zia is a great feature that I use to quickly decide what improvements I need to make in order to present the data that I want to show.
SA
Jan 12, 2022
I like the way I can share dashboards and embed dashboards. I normally use embedding. So, I create a dashboard, and I embed it into specific websites. Sharing of the dashboard is seamless, and it is easier than any other visualization platform, even Tableau.
CW
Jun 11, 2018
The integration interface is very easy to use and allows you to directly connect to a variety of APIs.
Learn what your peers think about Zoho Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
reviewer1222644 - PeerSpot reviewer
May 18, 2020
Zoho Analytics is the best software for giving reports to customers and we can create any report that is required.
Matheus Ferraz - PeerSpot reviewer
Jun 27, 2023
It's a very strong analytics tool.
Laban Kipngeno - PeerSpot reviewer
Jan 6, 2025
We use the solution for financial and sales analytics. It brings data from our IT incident management tool. Hence, we have three business use cases for IT support, sales and financials.
Kishor Lamdande - PeerSpot reviewer
Aug 9, 2023
The initial setup is straightforward.
MP
May 30, 2023
The data source is the most valuable feature as it can perform any function.
Yogesh Kumar Mali - PeerSpot reviewer
Jun 6, 2023
Scheduling of reports and dashboards is the most valuable feature of Zoho Analytics.
Muljo Witono - PeerSpot reviewer
May 21, 2024
The tool's most valuable feature is its dashboard.
 

Zoho Analytics Cons review quotes

MA
Mar 6, 2020
There should be more types of graphics available for use in the reports.
SA
Jan 12, 2022
They should provide white labeling with a cheaper option. I know they have a white labeling feature in which I can white label Zoho Analytics with my company theme, logo, and URL, but it seems a little expensive. If they can make it cheaper, it would be great. The same is applicable to Tableau.
CW
Jun 11, 2018
It would be great to have more user input fields which can be used on dashboards.
Learn what your peers think about Zoho Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
reviewer1222644 - PeerSpot reviewer
May 18, 2020
This solution does not support manufacturing facilities.
Matheus Ferraz - PeerSpot reviewer
Jun 27, 2023
The navigation on the interface is not intuitive.
Laban Kipngeno - PeerSpot reviewer
Jan 6, 2025
I have a lower rating when it comes to Zoho Analytics. The tool has poor performance. It needs to improve the dimensions and measures.
Kishor Lamdande - PeerSpot reviewer
Aug 9, 2023
The support for Zoho Analytics is pathetic.
MP
May 30, 2023
The hourly pricing needs improvement.
Yogesh Kumar Mali - PeerSpot reviewer
Jun 6, 2023
There is a limitation that we cannot create more than 300 columns in a worksheet on Zoho Analytics.
Muljo Witono - PeerSpot reviewer
May 21, 2024
The improvement needed is regarding the number of API calls. Currently, Zoho Analytics only allows us to update data hourly. It would be much better to have updates more frequently every half an hour.