Zoho Analytics Reviews

I could describe several use cases for Zoho Analytics as we use it for multiple purposes.

The collaborative features in Zoho Analytics have fostered data-driven decision-making within my team and our customers' teams by enabling seamless communication and shared insights.

Zoho Analytics helps to improve the way my organization functions by streamlining our data analysis processes. The main benefits include ease of use and extensive features.

What I appreciate about Zoho Analytics is its intuitive interface and powerful analytical capabilities. The most beneficial features include customizable dashboards and in-depth reporting tools.

I have utilized the AI-driven insights in the analytics provided by Zoho Analytics, and they have been quite helpful. I would assess the impact of these AI-driven insights on strategic initiatives as significantly positive.

I utilize the predictive analytics in Zoho Analytics to enhance our forecasting accuracy.

Regarding integration capabilities, I have found Zoho Analytics' 100+ integrations very effective in consolidating data from various sources.

I would appreciate enhanced features in Zoho Analytics that offer greater customization options.

From the features perspective, I would welcome any additional features that could improve our data analysis capabilities in the future.

I have been working with Zoho Analytics for more than three years.

I have not experienced any downtimes, crashes, or performance issues with Zoho Analytics.

When it comes to the scalability aspect, I find Zoho Analytics scalable as our needs grow.

The initial setup of Zoho Analytics was straightforward and not challenging or complex.

I have seen a positive return on investment with Zoho Analytics, as the benefits outweigh the costs.

My assessment of Zoho Analytics' pricing is quite positive, as I believe it provides good value for the capabilities offered.

I evaluated other options and chose Zoho Analytics because of its robust features and user-friendly interface.

Given my rich experience with Zoho technologies, I can provide advice to other organizations considering Zoho Analytics for their environments based on the advantages I have observed. On a scale of 1-10, I rate Zoho Analytics an 8.

I am an end user of Zoho Analytics as we work in perfumes, specifically in the perfume category, where we deal with a lot of suppliers and clients, and we want to determine whose price is better and if this price is fair in recent history; we use analytics with the help of SQL queries.

Those are my main use cases for Zoho Analytics.

The most valuable aspects of Zoho Analytics are its capabilities to perform almost every action in Excel, Power BI, and SQL, and it can act as a database management system, so all three functionalities work fine, and it is not that costly.

It's cost-effective, of course.

While the decision-making for my organization comes from our side, Zoho Analytics helps with the visual display, and it helps us to easily understand what is happening with the products and prices in recent history; visually, it's appealing, allowing us to make simpler or easier decisions based on the visual representation.

I didn't like the AI-driven insights from Zoho Analytics because most of the time, it gets wrong data and wrong results as output, so I don't usually use the AI features from Zoho Analytics and feel that it's not ready yet.

I would like them to improve the AI capabilities to let it learn more, as the Ask Zia AI chatbots and AI tools that bring automated reports currently do not make sense since the reports aren't any good; most of the time, 90% of the AI-generated reports make no sense for us.

I didn't understand the collaborative features of Zoho Analytics so far.

In my opinion, the API feature from Zoho Analytics needs significant improvement, as it's quite hard to connect with Google Sheets or other websites; also, data backup options were not reliable, as I found that not all my data were available in the backup. These limitations show the need for improvements.

I have been working with Zoho Analytics for one and a half years to two years.

Although sometimes the charts may show unstable values when data limits exceed, overall, Zoho Analytics works fine with about 95% accuracy.

Generally, Zoho Analytics is very stable, despite the issue that only 40% or less of the SQL queries work.

The scalability of Zoho Analytics is good, as the adaptability is easy without many hard points around it.

Zoho Analytics can easily adapt to our needs when they grow, and you don't need much knowledge to adapt it; even basic Excel knowledge is sufficient.

Rating the technical support from Zoho Analytics depends on who picks the call, as someone knowledgeable can solve our problems quickly, while someone with limited knowledge can extend our wait time, so I would say it's a range of five to six.

Neutral

Before we chose Zoho Analytics, we were trying different analytical tools, and while there may have been better software than Zoho Analytics, the costs for those were too high, making Zoho Analytics the most optimal variant for us.

I participated in the initial setup of Zoho Analytics.

The deployment process was easier at the beginning, but we struggled with certain areas like visual representation, where the support from the Zoho Analytics team was helpful in creating reports.

Overall, the positive benefits from working with Zoho Analytics have been significant; before using it, our business mainly focused on wholesale, retail, and e-commerce in the UK market, particularly selling perfumes, where we didn't prioritize data analytics, but after incorporating Zoho Analytics, now all our decisions come from its reviews.

I don't recall using predictive analytics in Zoho Analytics. That's another area for improvement.

On a scale of one to ten, I rate Zoho Analytics a seven out of ten.

My usual use cases for Zoho Analytics mostly involve features or capabilities that I have found valuable so far.

The data visualization features of Zoho Analytics have helped me improve decision making for my customers, and I could assess the impact of Zoho Analytics' AI-driven insights on the strategic initiatives of my customers.

My impression and assessment of Zoho Analytics' collaborative features is that they are quite effective.

I see areas of Zoho Analytics that could be improved or enhanced in my opinion.

Zoho Analytics can improve by offering more options in the reports, as there are situations where the types of reports offered are a little limited, and I would like additional types of reports along with more functions in the SQL for queries.

I have been working with Zoho Analytics for two years.

The stability and reliability of the product is crucial for optimal performance.

I would rate the technical support of Zoho Analytics a seven out of ten.

Positive

I participated in the initial setup of Zoho Analytics, and my experience with it involved performing necessary actions; it was manageable.

I am an end user of Zoho Analytics, not an integrator, reseller, or consultant. I still consult my customers, either doing consultancy for third-party customers or within my company.

The use of AI is beneficial in Zoho Analytics, particularly its predictive analytics capabilities. SQL queries are indeed important for the functionality.

While pricing and licensing of Zoho Analytics might be expensive, it's definitely worth the money. If you want to use an AI agent or automated insights, you should pay for the premium license, as the standard and basic versions are not as powerful in AI features.

My customers usually choose deployment on premises.

Rating: NA

We use Zoho Analytics for finance and CRM. Recently, we started using it for ticket management. We use it to analyze past performance and conduct company performance reviews. Additionally, it helps us identify any loopholes within the company.

The tool's most valuable feature is its dashboard. 

The improvement needed is regarding the number of API calls. Currently, Zoho Analytics only allows us to update data hourly. It would be much better to have updates more frequently every half an hour. 

I have been working with the product for six years. 

I rate the tool's stability a ten out of ten. 

Zoho Analytics' scalability depends on the database. If you want to add more data, you need to upgrade the license. We use it daily. 

I haven't contacted the support yet. 

I use Microsoft Power BI. I think it is easier than Zoho Analytics. 

The tool's deployment is simple, taking less than an hour to complete. Within that time frame, we can integrate it with other systems and generate reports or dashboards.

My team did the deployment. 

The tool's ROI is good. Using the software eliminates the need to maintain databases and set up data centers, saving us from the associated costs and maintenance headaches. This allows us to focus solely on data analysis and dashboard creation. 

I rate the tool's pricing seven out of ten. The licensing costs are yearly. 

Integration with other platforms in Zoho Analytics works fairly well. We've successfully integrated it with other databases. However, the issue lies in the frequency of updates, which happens only every four hours.

I rate the overall solution an eight out of ten. I would recommend Zoho Analytics to others. Compared to Microsoft Power BI, it's easier to work with databases for analytics.

We use Zoho Analytics to combine the different data sources of things like CRM Analytics and CRM Projects Creator into a single workspace and then build a report on top of it. We also use the solution to create a revenue report based on sales that shows the projected revenue before the development vs. the actual revenue used for a particular project.

Scheduling of reports and dashboards is the most valuable feature of Zoho Analytics.

A lot of integrations are available with Zoho Analytics. There is a limitation that we cannot create more than 300 columns in a worksheet on Zoho Analytics. The data can be in millions. There are some limitations on the reports that depend on the various combinations of data you get. So there is always an error that gets thrown out if you are building complex reports.

I have been using Zoho Analytics for one and a half years.

I rate Zoho Analytics an eight out of ten for stability.

I rate Zoho Analytics eight and a half out of ten for scalability.

The initial setup of Zoho Analytics is easy.

Zoho Analytics' deployment time depends on the number of reports you want, the number of dashboards you need, and the complexity of the datasets.

Zoho One is cheaper if we purchase it in bulk. However, if we purchase stand-alone products, each application has its own price and cost.

Zoho Analytics costs $ 4,200 per month, billed yearly. You get fifteen users and up to five million rows of data on cloud. It has different versions for on-premise, and the pricing differs based on whether it is on a local server or AWS.

Since we use Zoho One, we get enterprise-level access to related applications for our organization. Zoho Analytics is deployed on the public cloud for us, but Zoho Analytics can be deployed on both cloud and on-premise.

Overall, I rate Zoho Analytics an eight out of ten.

We leverage this solution to address key areas such as financial and sales analytics. It integrates seamlessly with our IT incident management tool, allowing us to consolidate and analyze data effectively. As a result, the platform supports three critical business use cases: managing and optimizing IT support operations, driving insights and performance improvements in sales, and ensuring accurate and insightful financial analysis.

It has improved in its ability to provide a 360-degree view of an object, primarily due to the associations and relationships established between objects analyzed within the platform.

Zia serves as a powerful tool for efficiently navigating and retrieving insights from extensive datasets. It enables users to perform rapid searches and gain quick access to relevant information, streamlining the process of analyzing and understanding large volumes of data. This capability significantly enhances decision-making by providing timely and accurate insights tailored to the user's needs.

I have a lower rating when it comes to Zoho Analytics. The tool has poor performance. It needs to improve the dimensions and measures. 

3 years

The solution becomes easier if its performance could be improved. 

The product's setup is straightforward. The initial stage is a bit cumbersome because it's the stage where you define the formulas. However, once everything is setup, then it's easy. We use the tool's cloud-based version. You need to define the business requirements while deploying the product. 

We had a good background in Analytics and didn't need any third-party help. 

The product's licensing is reasonable. 

I would rate the solution a 6 out of 10. While it serves as a standard analytics platform, it falls short of delivering the advanced capabilities one might expect from a modern analytics solution. Having used several analytics platforms in the past, I feel this product offers only the baseline functionality necessary for its purpose.

The platform is relatively straightforward for users with advanced Excel skills, as it often requires defining custom formulas. However, for individuals less familiar with analytics, I recommend engaging a third-party vendor to assist with the implementation process to ensure proper setup and optimal use.

I use the solution for MIS reporting.

The solution’s dashboard is very good.

The solution does not provide call center facilities for customer support. So we cannot retrieve reports if there’s an issue. Instead, we must put the reports in the BI tool and send them to our management.

Zoho Analytics provides analytics and reporting for up to 1000 SKUs. If there are more than 1000 SKUs, the data is automatically uploaded to Excelpoint, and we must extract data from there.

I have been using the solution for the last four years.

The product is stable. I rate the stability a seven out of ten.

I rate the scalability a six out of ten. We have twenty users in our organization.

The price is high. The solution advertises that it provides products for 55 AED per user, but these products contain only the basic features. Most of the features are locked.

The version of the product that includes Zoho Analytics costs around 199 AED per user per month.

The product is good for single users. The solution provides data for only one branch. If we need reports for other branches, we must download the data and enter it into the BI tool to create reports for the management. Overall, I rate the solution a six out of ten.

I used the product for dashboarding features and generating real-time reports while working with a travel company.

Zoho Analytics's most valuable feature is the ability to provide excellent analytics through a single platform.

The platform's pricing needs improvement.

We have been using Zoho Analytics for four years.

The platform crashed a few times. Comparatively, Qlik Sense was more stable.

Zoho Analytics could be more scalable, similar to Qlik Sense.

The initial setup process is more straightforward than Qlik Sense.

The product is expensive. However, it is more affordable than Qlik Sense.

I rate Zoho Analytics an eight out of ten.