Zoho Analytics Reviews

The solution's requirement comes from the CEO, CTO, or executive labour department and the company's health. It integrates the least convergent, the marketing, and the operation; you can integrate everything. We have different licenses, so with the help of the solution, we can integrate them into one. Like, a dashboard with a password then of the CTO. It surpassed the scalability of the porting managers on the operation side because it is a dashboard.

The data source is the most valuable feature as it can perform any function.

The query language is complex, but it's complex, like, in MSSQL.

The approach should be the same in secret and regular secret commands. It's a trusted period language. We have a data source from a data source.

They have a script to introduce some different sources. Still, they could provide more templates so you can quickly adapt to the query command, for example, query command. To teach the users because if you're going to have a data analysis, the query should be easier to code—the same task.

The hourly pricing needs improvement.

I have been using the solution for two years.

It is a stable solution. I rate it nine out of ten.

It is a scalable solution. I rate it nine out of ten. Less than ten users are using the solution at the moment.

We use the premium support of Zoho.

Neutral

The initial setup is easy.

For one license the pricing is about $35 a user.

I recommend using this solution as it helps in controlling your business. It would be all your and managers and supervisors because the work of these advisers and managers has to give you input if you are the CTO or CEO. Zoho analytics helps in communication and it is the future.

I rate the solution an eight out of ten.

We moved the data from Zoho Creator to Zoho Analytics and created reports. 

The tool needs to improve analysis and add more features. 

We used the solution to work on one project. 

I would rate the product a seven out of ten. 

My company has 18-20 users for the product. 

The tool's setup is easy and it is deployed on the cloud. 

I would rate the solution a seven out of ten. 

We use Zoho Reports for process, organisational analysis, and improvement. This means bringing in different data related to an organisational process and structure, including roles, responsibilities, systems, data, etc. We use the visualisations to identify trends and outliers in the data which helps us to find improvement opportunities.

Zoho Reports makes it easier and quicker for us to create insightful visualisations. It is much easier than downloading the data, then wrestling with Excel. The interactive visualisations can be shared very easily with colleagues and customers. It has made things easier and allowed us to deliver more value to our customers.

The report builder is very simple to use, and is one of the most intuitive that I have used. It is not as comprehensive as some, especially the more expensive tools, but that is the beauty of it; the simplicity. The integration interface is very easy to use and allows you to directly connect to a variety of APIs.

It would be great to have more user input fields which can be used on dashboards. For example, variables or sliders that can be used to change assumptions which have been made in the analysis. 

Some more graphical options would also be great.

We have seen a couple of bugs, but they were resolved very quickly. We found information on the bugs in the support portal.

Our usage is fairly limited in terms of the amount of data that we use.

There is a good support portal. Questions are answered quickly. Their team is happy to jump on a WebEx to help you out, if necessary,

I have used TIBCO Spotfire and Qlik Sense in the past. Both are great tools, but cost was the main factor, and Zoho Reports did everything that we needed.

The initial setup is very simple. Although, if you need to do more than the most basic reports, then a knowledge of SQL is useful.

We implemented using an internal team.

An exact ROI is hard to calculate. However, we have definitely made sales that would have been much harder, or unlikely, as a result of the speed with which we were able to prepare comprehensive analysis.

I would recommend looking at your usage and whether the Zoho One license model would work for your organisation. It is very cost effective if you use other Zoho tools.

Only previous used tools and MS Excel.

Setting it up is pretty easy.

The artificial intelligence capabilities that Zoho Analytics provides gives customers excellent insights into their business. It provides insights into leads, information about the team and about various sales activities. 

The graphical representations in the form of charts is excellent. The portal offers flexibility where a customer can summarize reports based on their requirements.

A higher degree of artificial intelligence could be included in this solution. The data and overall insights could be improved. 

We have been using this solution for four years. 

This solution is good for small, medium or large companies. It is suitable for users of all levels and can provide insights for all departments. 

The customer support team for this solution are knowledgable. I would rate them an eight out of ten. 

Positive

We use our own technical team for deployment and the setup is straight forward. We can access the solution through Excel using laptops iPads, desktops and phones.

The time it takes to deploy Zoho depends on the use case. It ranges from two days to six months. 

This solution is reasonable as far as pricing is concerned.

Zoho Analytics is a robust solution that is easy to use. The kind of features they provided in the winter release last year was excellent. It's user friendly and dynamic dynamic.

I would rate this solution a nine out of ten. 

We can create advanced-level reports with the tool. We can get data from different Zoho applications and also from other third-party applications. We can create schedules for syncing data from third parties to Zoho Analytics. We can also use table queries for getting data from more than one table. 

We use Zoho CRM and Zoho Analytics helps us to check reports on a daily monthly or yearly basis. 

I like the solution's Query Table feature which helps me write SQL queries. We can get data from different tables and then use it to create reports. 

I would like to add data directly to Zoho Analytics. 

I have been working with the product for one year. 

The tool is stable. 

I would rate the solution's scalability a seven out of ten. 

We have deployed the product on the cloud. 

Zoho Analytics is a good investment. 

The tool's pricing is similar to other Zoho applications and is affordable. 

I would rate the solution an eight out of ten. 

We use the solution for financial and sales analytics. It brings data from our IT incident management tool. Hence, we have three business use cases for IT support, sales and financials. 

I have a lower rating when it comes to Zoho Analytics. The tool has poor performance. It needs to improve the dimensions and measures. 

The solution becomes easier if its performance could be improved. 

The product's setup is straightforward. The initial stage is a bit cumbersome because it's the stage where you define the formulas. However, once everything is setup, then it's easy. We use the tool's cloud-based version. You need to define the business requirements while deploying the product. 

We had a good background in Analytics and didn't need any third-party help. 

The product's licensing is reasonable. 

I would rate the solution a four out of ten. The product is a standard analytics platform. I have used many analytics platforms before. So I think we get to experience the bare minimum of what a recent platform can do for us. The solution is just standard for its purpose. The solution is easy if you have advanced skills in Excel since you need to define some formulas. 

If you are not good with Analytics, then get a third-party vendor to help you with the implementation. 

There were some small things that were a challenge to learn (e.g. accessing data sets to make charts with once they were uploaded), however overall the product was fairly easy to use.

Being able to work on data sets and charts with multiple people, as well organize data into separate folders were both helpful features for working with a team. The ability to create summary views with multiple filters that could be manipulated was also very helpful for making data easy to retrieve and communicate to others.

This product was used to create a Capacity Report, with most of the work being done by people with limited data experience (or whose experiences were from long ago). Unlike other data programs, Zoho was fairly intuitive and allowed us to get started on our work with minimal training. It also allowed us to keep large amounts of data organized and retrievable once we were ready to write the report.

I remember that cleaning up data was a challenge, and on several occasions we had to upload data sets again after making changes in another program. The pivot tables also took little bit of time to get used to, particularly when choosing which variable to put where and which functions to apply. One feature I wish Zoho has was a tool to determine statistical significance, which would have made analyzing data easier, although I think this is outside what the program is intended for.

From May 2014 to August 2014.

I don't remember even needing to use customer service so I cannot comment here.

Zoho had a lot of great tutorials to get us started right away without going through lengthy written out "how to" guides online. The language used in these videos was not super specialized and could be understood by someone with minimum data experience.

We did not work seriously with another solution prior to choosing Zoho.

The initial setup needed to start working with a data set took some time, but challenges encountered never seemed insurmountable given the resources provided by Zoho. For example, learning how to manipulate data in different kinds of tables took some time but with after playing around some with the different options, it was easy to get the program to do what we needed it to do.

I am not entirely sure but I am fairly sure we did not use a vendor.

I am fairly sure we purchased the $50 per month standard option.

In addition to Zoho, we also considered using Google Fusion tables, SPSS, and Crystal Reports. (I know, these are all very different kinds of data programs, but we were still figuring out our needs!) Unfortunately, the charts on Fusion tables were not as user-friendly Zoho's and we could not upload enough cases for our needs. SPSS was out of our price range and required too much training and know-how. I honestly can't remember the exact reason we did not use Crystal Report.

I imagine that someone who is much more data-literate than myself would find this product limiting. However for someone with little data experience this was a convenient solution with many user- friendly features and options for sharing data among team members and making data accessible and communicable.