Zoho Analytics Reviews

I am working for an agribusiness holding with two sawmill facilities and over one million hectares of forest. We are also responsible for sustainable forestry management of the area.

The business was started in Brazil in 2016. The estimated processing capacity of each facility is 45,000 m3/year of timber and 10,000 m3 of the finished product. The holding office is in São Paulo, while the facilities are in Acre. The investors are mainly from Europe, while the main customers are from the USA and China. The forecast is that four more facilities will start to operate in the next four years.

I work at home in São Paulo and Deepdive is a small company owned by my husband and myself.

Zoho provides accurate and up to date commercial dashboards and reports that are presented to shareholders and potential investors.

It produces follow-up reports with flags and insights to improve operational performance, which is followed by the COO and managers. These reports are also presented to the board.

Once our reports are updated, we plan to increase the number of reports being presented in order to give more accurate forecasts. These are modeled based on the data that is being collected.

It is easy to import and set up the database.

The database is handled in a very intelligent way. The variety of reports, tables, and dashboards that are automatically generated and ready to use are applicable to many different demands. It saves a lot of time and allows the business analyst to focus on content and insights.

Ask Zia is a great feature that I use to quickly decide what improvements I need to make in order to present the data that I want to show. Zia has become a very friendly coworker.

There should be a hierarchical structure among the filters so that when applying the main ones, they will cover all of the objects in the dashboard. The filter should also be applied to the labels as opposed to only the data.

There should be more types of graphics available for use in the reports.

You should be able to combine graphics, especially for presenting modeling and statistical evaluations. For the same reason, more scientific and statistical formulas should be available.

It should be used to customize and configure graphics.

There need to be more models of widgets. At a minimum, it should be possible to have two data columns in the same widget.

I have been using Zoho Reports for three weeks.

Previously, I built reports using Excel, plus VBA or SQL.

I just finished the free evaluation period that was provided by Zoho. I am planning to try Google Data Studio once Deepdive has a G Suite account.

Zoho is very easy to interact with and you may not have the desire to try other solutions, but I recommend that you do.

I mainly use it to visualize data related to the education sector. Our company is giving service to a university. They have around five users, but they are using it as consumers. They don't analyze. I analyze, and I publish a dashboard, and they consume the dashboard.

It is available only on the cloud. Zoho provides the service as Software-as-a-Service, and there is no desktop application.

Something very useful in Zoho is the integration between Zoho Analytics and other applications produced by Zoho. They have multiple applications that I can use, such as Zoho Creator and Zoho DataPrep. Zoho DataPrep is for data preparation and cleansing, and there is a very tight integration between Zoho DataPrep and Zoho Analytics, and Zoho Creator and Zoho Analytics. This integration helped me a lot in many projects in which I needed to use three products from Zoho; Zoho Creator, Zoho DataPrep, and Zoho Analytics.

What I like the most is the flexibility of creating dashboards. I don't need to have a desktop application. I can do it on the web as a Software-as-a-Service. It is fully web-based.

I also like the way it integrates with APIs and external sources, just like Tableau. I also like multiple or a variety of visualizations that they have. They are constantly providing more visualizations. 

I like the way I can share dashboards and embed dashboards. I normally use embedding. So, I create a dashboard, and I embed it into specific websites. Sharing of the dashboard is seamless, and it is easier than any other visualization platform, even Tableau.

I like their technical support. They are very responsive.

They should provide white labeling with a cheaper option. I know they have a white labeling feature in which I can white label Zoho Analytics with my company theme, logo, and URL, but it seems a little expensive. If they can make it cheaper, it would be great. The same is applicable to Tableau.

Some APIs are not available for connecting to external data. Tableau provides a bigger variety of external data sources that I can connect to than Zoho. I want Zoho to allow for more connectivity to external data, like Tableau, so that we can connect to more data sources.

I have been using this solution for four years.

Their support is excellent, and they are very responsive.

It is seamless because I don't need to deploy anything. It is a Software-as-a-Service, so Zoho provides me with an account, and I use it as a Software-as-a-Service. I don't need to deploy anything.

It is very reasonable, and it gives me a good return on investment. Compared to other tools, it is the best choice in terms of pricing.

I would rate it a nine out of 10.

We moved the data from Zoho Creator to Zoho Analytics and created reports. 

The tool needs to improve analysis and add more features. 

We used the solution to work on one project. 

I would rate the product a seven out of ten. 

My company has 18-20 users for the product. 

The tool's setup is easy and it is deployed on the cloud. 

I would rate the solution a seven out of ten. 

We use Zoho Reports for process, organisational analysis, and improvement. This means bringing in different data related to an organisational process and structure, including roles, responsibilities, systems, data, etc. We use the visualisations to identify trends and outliers in the data which helps us to find improvement opportunities.

Zoho Reports makes it easier and quicker for us to create insightful visualisations. It is much easier than downloading the data, then wrestling with Excel. The interactive visualisations can be shared very easily with colleagues and customers. It has made things easier and allowed us to deliver more value to our customers.

The report builder is very simple to use, and is one of the most intuitive that I have used. It is not as comprehensive as some, especially the more expensive tools, but that is the beauty of it; the simplicity. The integration interface is very easy to use and allows you to directly connect to a variety of APIs.

It would be great to have more user input fields which can be used on dashboards. For example, variables or sliders that can be used to change assumptions which have been made in the analysis. 

Some more graphical options would also be great.

We have seen a couple of bugs, but they were resolved very quickly. We found information on the bugs in the support portal.

Our usage is fairly limited in terms of the amount of data that we use.

There is a good support portal. Questions are answered quickly. Their team is happy to jump on a WebEx to help you out, if necessary,

I have used TIBCO Spotfire and Qlik Sense in the past. Both are great tools, but cost was the main factor, and Zoho Reports did everything that we needed.

The initial setup is very simple. Although, if you need to do more than the most basic reports, then a knowledge of SQL is useful.

We implemented using an internal team.

An exact ROI is hard to calculate. However, we have definitely made sales that would have been much harder, or unlikely, as a result of the speed with which we were able to prepare comprehensive analysis.

I would recommend looking at your usage and whether the Zoho One license model would work for your organisation. It is very cost effective if you use other Zoho tools.

Only previous used tools and MS Excel.

Setting it up is pretty easy.

We can create advanced-level reports with the tool. We can get data from different Zoho applications and also from other third-party applications. We can create schedules for syncing data from third parties to Zoho Analytics. We can also use table queries for getting data from more than one table. 

We use Zoho CRM and Zoho Analytics helps us to check reports on a daily monthly or yearly basis. 

I like the solution's Query Table feature which helps me write SQL queries. We can get data from different tables and then use it to create reports. 

I would like to add data directly to Zoho Analytics. 

I have been working with the product for one year. 

The tool is stable. 

I would rate the solution's scalability a seven out of ten. 

We have deployed the product on the cloud. 

Zoho Analytics is a good investment. 

The tool's pricing is similar to other Zoho applications and is affordable. 

I would rate the solution an eight out of ten. 

The artificial intelligence capabilities that Zoho Analytics provides gives customers excellent insights into their business. It provides insights into leads, information about the team and about various sales activities. 

The graphical representations in the form of charts is excellent. The portal offers flexibility where a customer can summarize reports based on their requirements.

A higher degree of artificial intelligence could be included in this solution. The data and overall insights could be improved. 

We have been using this solution for four years. 

This solution is good for small, medium or large companies. It is suitable for users of all levels and can provide insights for all departments. 

The customer support team for this solution are knowledgable. I would rate them an eight out of ten. 

Positive

We use our own technical team for deployment and the setup is straight forward. We can access the solution through Excel using laptops iPads, desktops and phones.

The time it takes to deploy Zoho depends on the use case. It ranges from two days to six months. 

This solution is reasonable as far as pricing is concerned.

Zoho Analytics is a robust solution that is easy to use. The kind of features they provided in the winter release last year was excellent. It's user friendly and dynamic dynamic.

I would rate this solution a nine out of ten. 

The ability to produce pivot tables and the integrated SQL functions have been of great value in producing insightful reports and graphs. The integration with other Zoho products is also quite valuable as it will allow Zoho Reports to serve our reporting needs as we continue to grow.

We were able to create reports in Zoho Reports to monitor the conversion rate for the samples we were sending out. This allows us to monitor the conversion rate and set targets for our sales team, who, due to the embedding functions of Zoho, are able to see them at any time. This has given our sales team direct motivation, allowing us to reach new sales milestones.

The ability to copy a full database is lacking, making it difficult to create test environments. The SQL editor could also use some tweaks, as it is currently difficult to debug large queries without having to copy the text into a text editor to get line and column numbers.

4 months.

There has been a single instance of Zoho being inaccessible in the time I have used it, but the downtime was minimal (a few minutes).

Customer service is a 4/5. They will answer your questions quickly, and generally provide helpful answers.

Technical support is a 3/5. They will frequently link to documentation as part of their answers, but I have found some of their responses to not agree with documentation, leading to confusion.

We were previously using Caspio as a cloud based database, but it had limited reporting functions. It was not possible to do SQL queries, or pivot tables, greatly limiting the capabilities of the database as a reporting tool.

The initial setup was quite straightforward for Zoho reports on its own. If you already have databases, or excel files, just upload, and the appropriate tables will be created. For creating reports, they use a drag and drop system that is intuitive and easy to use.

Zoho Reports was implemented in house. With only basic IT knowledge, it is easy to create the necessary reports and tables. Knowledge of API programming is an asset when integrating Zoho Report with other applications.

The original setup costs only exist in that of time used to setup all the reports/tables. There are no up front fee, and Zoho charges on a monthly basis proportional to the chosen package and number of users. Packages start at a few dollars a month per user.

When considering Zoho Reports, make sure to consider the whole Zoho family of products. Zoho has been introducing new products, and has a large variety of different business applications (CRM, accounting, mail). Many of these can link directly to Zoho Reports and create some great reports to help your business to prosper.