Zoho Projects Reviews

Name: Zoho Projects
Brand: Zoho
Rating: 4.0 (16 reviews)

Vendor: Zoho

4.0 out of 5

16 reviews
87% willing to recommend

What is Zoho Projects?

Zoho Projects is an online project management software that helps you run your business with ease. It stands as a comprehensive solution to your day-to-day problems in project management and adds value to your business by leaps and bounds.

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Zoho Projects is the #15 ranked solution in top Project Management Software. PeerSpot users give Zoho Projects an average rating of 8.0 out of 10. Zoho Projects is most commonly compared to Jira: Zoho Projects vs Jira. Zoho Projects is popular among the midsize enterprise segment, accounting for 83% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 83% of all views.

Helped 839,422 peers since 2012

Featured Zoho Projects reviews

Sainath Racherla

Associate Director at Scimax Global LLC

The adaptation process can be enhanced with training sessions and templates. There is potential for improvement in version control, particularly in integration with Zoho Docs. Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial. Additionally, I should be able to cross-link bugs between projects.

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Jacob Shetty

Customer Success Manager at SME Advantage Ltd

I have been using it for the last eight years overall, the applications, and they've come a long way now. It's really good and intuitive at this stage. However, I still feel that they could do a little bit more in terms of application integrations, like the third-party ones. That could be useful. There are a bunch of its integrations with third parties, but probably a little more would be better. The telephone support provided by the support team should become better. Regarding adding features or functions to Zoho projects, I think I would add more reporting tools to the solution. Some of the default reports in Zoho Projects are obviously useful, but I would like to add some more analytics based on all the activities taking place in Zoho Projects. I would prefer to build my own custom report and all those sorts of things.

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Yogesh Kumar Mali

Managing Director at ALPHA LABS TECH PVT LTD

Timesheets and the ability to add attachments are very valuable features to us. If any specific tasks in the project need feedback from our clients, we can immediately add all the links, comments, and screenshots to the task. When we review the task with the client, we can go through the tasks, look into the comment, and refer to the attached links.

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Zoho Projects mindshare

As of March 2025, the mindshare of Zoho Projects in the Project Management Software category stands at 1.3%, up from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Project Management Software

PeerAnalyst reports based on Zoho Projects reviews

Type	Title	Date
Category	Project Management Software	Mar 4, 2025	Download
Product	Reviews, tips, and advice from real users	Mar 4, 2025	Download
Comparison	Zoho Projects vs monday.com	Mar 4, 2025	Download
Comparison	Zoho Projects vs Jira	Mar 4, 2025	Download
Comparison	Zoho Projects vs Microsoft Project	Mar 4, 2025	Download

Title	Rating	Mindshare	Recommending
Jira	4.1	8.9%	91%	274 interviews Add to research
monday.com	4.7	6.3%	98%	225 interviews Add to research

Valuable Features

Zoho Projects offers a unified platform integrating tools like CRM, Marketing, Finance. Users value its timeline features, blueprints, automation, Gantt charts, time tracking, and seamless integration with third-party apps. The tool is lauded for its scalability, affordability, user-friendliness, and customization options. It also provides developer space for custom functions. Timesheets, attachment capabilities, and comprehensive reports add to its appeal, making it suitable for handling complex projects efficiently.

"Customer service and support are excellent."
"Zoho Projects stands out due to its easy adaptation, allowing me to learn and use it quickly compared to other tools."
"The solution's most valuable features are automation and integration with different products and third-party applications."

Room for Improvement

Zoho Projects requires improvements in user interface simplicity and mobile app functionality. Integration with additional external tools and enhanced real-time collaboration features are needed. Users experience difficulties with template management and time log features. The software could benefit from more custom functions, reporting tools, and a customer portal. Technical support, stability, and AI-driven analytics also require attention. Training resources and better integration possibilities with third-party applications are sought by users for enhanced usability.

"The price of Zoho Projects has increased significantly over time. Initially, it was an affordable option for early adopters, but the price has risen four to five times."
"The adaptation process can be enhanced with training sessions and templates."
"The basic reports could be improved in Zoho Projects."

ROI

Users experienced a positive return from Zoho Projects, noting a 50% profit alongside productivity gains and enhanced project visibility. It enabled efficient project monitoring and delivery, although time savings were more significant than monetary savings. Processes were streamlined through improved use of SOPs.

Pricing

Zoho Projects offers competitive pricing favorable for enterprise buyers. Users find it more cost-effective compared to competitors, with the enterprise license for Zoho One at $35 per user monthly. Depending on the region, standalone plans include Premium ($5 in the USA and EUR 5 in Europe) and Enterprise ($10 in both locations), and GBP 7 per user monthly in the UK. Although prices have risen over time, many consider it an affordable and valuable solution.

"The solution is not very expensive."
"Zoho Projects' costs are yearly and affordable."
"The product is fairly priced."

Popular Use Cases

Organizations primarily use Zoho Projects for managing tasks, allocating responsibilities, and monitoring project statuses. It aids in executing sales campaigns, tracking business processes, coordinating internal and external teams, and managing extensive timelines and milestones. With integrated tools like CRM and Trello, entities utilize Zoho Projects for organizing and reporting projects, tasks, and time management effectively. Automation features and Gantt charts support tracking departmental progress and facilitate collaboration.

Service and Support

Zoho Projects' customer service and support experiences vary. Some find the electronic mail and chat assistance quick and effective, while others have faced delays, especially with phone support. Many users rate it between six and a half to nine out of ten. Some appreciate responsiveness and local support, suggesting improvements could enhance satisfaction. Overall communication and knowledgeable team members are praised, though technical issues may take longer to resolve.

Deployment

Zoho Projects setup is generally simple, especially for those familiar with project management systems. It becomes straightforward with standard processes, though customizations may introduce challenges. Technical users find the setup manageable, while new users might face initial hurdles. The process involves signing up online and configuring based on organizational needs. Deployment is often quick, thanks to its SaaS nature, yet customization and integrations may extend the setup time.

Scalability

Many organizations find Zoho Projects highly scalable, rating it between eight and ten out of ten. It handles both small and large company needs. Users report smooth functionality with varying user and project numbers. While there is some room for improvement, primarily related to additional features, it supports multiple companies efficiently. Teams ranging from fewer than ten to over fifty members successfully utilize it.

Stability

Zoho Projects exhibits high stability, rated mostly between eight and nine out of ten. Users appreciate its reliability, noting the absence of bugs and crashes. Some mention occasional glitches and latency, but improvements over the years have been recognized. Stability is sometimes dependent on data center proximity, and there's potential for enhancement with AI features. Notifications for downtime and cloud issues are communicated in advance to partners.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Zoho Projects Buyer's Guide for additional reliable information.