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Zoho Projects pros and cons

Vendor: Zoho
4.0 out of 5
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Pros & Cons summary

Zoho Projects integrates essential tools like Projects, CRM, Marketing, Automation, and Finance, offering scalability for various businesses. Its timeline and automation features provide great value, though improvements are required in Zoom and Microsoft Teams comparisons. Customer service excels, but telephone support and communication need upgrades. Template management and integration using deluge code can improve. The price hike has impacted affordability.

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Prominent pros & cons

PROS

Zoho Projects provides all essential tools integrated into one platform, preventing the need for multiple tools and platforms.
Timeline features and Gantt charts in Zoho Projects are excellent for tracking progress and ensuring milestone consistency.
Zoho Projects allows seamless integration with CRM and other Zoho applications, extending its functionalities.
Zoho Projects offers valuable automation and integration capabilities with various products and third-party applications.
Customer service and support for Zoho Projects are considered excellent.

CONS

Zoho Meeting quality needs improvement compared to Zoom or Microsoft Teams.
Integration and customization capabilities require enhancement.
Telephone support quality could be improved.
Task reassignment through drag and drop is challenging and needs improvement.
The price has increased significantly over time, making it less affordable.
 

Zoho Projects Pros review quotes

Jacob Shetty - PeerSpot reviewer
Jun 28, 2023
It integrates so well with other Zoho applications, and that really helps to extend the features of Zoho Projects.
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Yogesh Kumar Mali - PeerSpot reviewer
Jun 6, 2023
Timesheets and the ability to add attachments are very valuable features to us.
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Babatunde-Olugbode - PeerSpot reviewer
Feb 29, 2024
While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emails. The primary goal was to seamlessly merge the two platforms into a single interface. To achieve this, we engaged in API integrations and worked on aspects such as initializing, authentication, and access control.
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Buyer's Guide
Zoho Projects
March 2025
Free Report: Zoho Projects Reviews and More
Learn what your peers think about Zoho Projects. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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Ganesh-Iyer - PeerSpot reviewer
Dec 1, 2023
We can customize the tool.
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Sainath Racherla - PeerSpot reviewer
Feb 24, 2025
Zoho Projects stands out due to its easy adaptation, allowing me to learn and use it quickly compared to other tools.
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HT
Apr 5, 2023
The timeline features are excellent.
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Onur Anlargu - PeerSpot reviewer
Jun 6, 2023
Zoho Projects is very flexible and user-friendly.
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Kishor Lamdande - PeerSpot reviewer
Aug 16, 2023
We were able to track each department's work and what they were doing inside the actual department. Gantt charts are useful to track departmental progress and operation, or we are that item stuff.
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Parag Bhamre - PeerSpot reviewer
Apr 11, 2022
The most valuable feature of Zoho Projects is all integrated into one. We don't have to start using multiple tools, such as Projects, CRM, Marketing, Automation, Finance, and setting up Meetings. It's all in one solution. I don't have to go to multiple different platforms to have all the features I need.
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SHEHBAZ HUSSAIN - PeerSpot reviewer
Nov 26, 2024
It's easy for a user with a technical background to set up Zoho Projects on their own.
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Show 6 more reviews (out of 16)
 

Zoho Projects Cons review quotes

Jacob Shetty - PeerSpot reviewer
Jun 28, 2023
The telephone support provided by the support team should become better.
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Yogesh Kumar Mali - PeerSpot reviewer
Jun 6, 2023
The solution should improve on integration and customization.
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Babatunde-Olugbode - PeerSpot reviewer
Feb 29, 2024
If given the opportunity, I would focus on improving automation within Zoho Projects. While attempting to integrate with other platforms, users often encounter errors. The integration capabilities of Zoho Projects could be enhanced. Currently, the integration options are categorized as either easy or customized, with the latter requiring deluge code, which might pose challenges due to its lesser-known usage.
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Buyer's Guide
Zoho Projects
March 2025
Free Report: Zoho Projects Reviews and More
Learn what your peers think about Zoho Projects. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
DOWNLOAD NOW
845,406 professionals have used our research since 2012.
Ganesh-Iyer - PeerSpot reviewer
Dec 1, 2023
The UI and UX must be improved.
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Sainath Racherla - PeerSpot reviewer
Feb 24, 2025
The adaptation process can be enhanced with training sessions and templates.
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HT
Apr 5, 2023
We'd like to have milestone features.
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Onur Anlargu - PeerSpot reviewer
Jun 6, 2023
Zoho Projects' time log addition part can be improved.
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Kishor Lamdande - PeerSpot reviewer
Aug 16, 2023
The only room for improvement over here is a feature related to the trend, like AI-related things that we can expect need to be introduced.
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Parag Bhamre - PeerSpot reviewer
Apr 11, 2022
Zoho Meeting definitely needs an improvement, because the quality is not as good as Zoom or Microsoft Teams, which I've used in the past.
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Laban Kipngeno - PeerSpot reviewer
Jul 18, 2023
It is not easy to drag and drop a task from one person to the other. I think the resolution for the issue is work in progress. The product's stability can be improved.
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Show 5 more reviews (out of 15)

Product Categories

Product Categories
Project Management Software

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Product Categories

Product Categories
Project Management Software

Popular Comparisons

Popular Comparisons
Jira vs Zoho Projects Logo
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monday.com vs Zoho Projects Logo
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