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Zoho Projects pros and cons

Vendor: Zoho

4.0 out of 5

15 reviews
86% willing to recommend

Pros & Cons summary

Zoho Projects offers scalability and customization, integrating tools like CRM, finance, and marketing on one platform to minimize application use. Features like timeline and Gantt charts track progress, though improvements in templates and time logs are needed. Despite seamless CRM integration, competitors outperform Zoho Meeting. Key strengths include automation and third-party integration, yet milestone features are desired. Customization remains a focus for enhancing user experience.

Buyer's Guide

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Prominent pros & cons

PROS

Zoho Projects integrates multiple tools such as CRM, marketing, automation, finance, and meetings into one platform, eliminating the need for multiple platforms.

The timeline features in Zoho Projects are excellent, facilitating easy tracking of project milestones and timelines.

Zoho Projects offers strong integration capabilities with CRM and other third-party applications, enhancing its overall functionality.

Automation features in Zoho Projects are valuable, streamlining various project management tasks effectively.

Zoho Projects enables tracking of departmental progress with tools like Gantt charts, assisting in monitoring and ensuring consistency in projects.

CONS

Zoho Meeting needs improvement in quality compared to Zoom or Microsoft Teams.

Milestone features are desired.

Integration and customization need enhancement, as users encounter errors with other platforms.

Telephone support should improve.

Basic reports could be improved.

Zoho Projects Pros review quotes

Customer Success Manager at SME Advantage Ltd

Jun 28, 2023

It integrates so well with other Zoho applications, and that really helps to extend the features of Zoho Projects.

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Yogesh Kumar Mali

Managing Director at ALPHA LABS TECH PVT LTD

Jun 6, 2023

Timesheets and the ability to add attachments are very valuable features to us.

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Babatunde-Olugbode

Technical presales engineer at Avetium Consult Ltd

Feb 29, 2024

While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emails. The primary goal was to seamlessly merge the two platforms into a single interface. To achieve this, we engaged in API integrations and worked on aspects such as initializing, authentication, and access control.

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Managing Director at SSA Techknowlogies (P) Ltd

Dec 1, 2023

We can customize the tool.

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HT

Senior ZOHO Consultant at self-employed

Apr 5, 2023

The timeline features are excellent.

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Co-Founder at Nordo

Jun 6, 2023

Zoho Projects is very flexible and user-friendly.

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Kishor Lamdande

Zoho Developer at Megnet Limited

Aug 16, 2023

We were able to track each department's work and what they were doing inside the actual department. Gantt charts are useful to track departmental progress and operation, or we are that item stuff.

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Partner at EUPD Research

Apr 11, 2022

The most valuable feature of Zoho Projects is all integrated into one. We don't have to start using multiple tools, such as Projects, CRM, Marketing, Automation, Finance, and setting up Meetings. It's all in one solution. I don't have to go to multiple different platforms to have all the features I need.

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SHEHBAZ HUSSAIN

Certified Consultant/self employed at FAIRCHANCE FOR CRM

Nov 26, 2024

It's easy for a user with a technical background to set up Zoho Projects on their own.

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Network Security and Data Specialist at JW Seagon

Jul 18, 2023

We use the tool for our core business project. If we have a new site coming up, there are many milestones that need to be checked. The solution helps to ensure consistency.

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Zoho Projects Cons review quotes

Customer Success Manager at SME Advantage Ltd

Jun 28, 2023

The telephone support provided by the support team should become better.

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Yogesh Kumar Mali

Managing Director at ALPHA LABS TECH PVT LTD

Jun 6, 2023

The solution should improve on integration and customization.

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Babatunde-Olugbode

Technical presales engineer at Avetium Consult Ltd

Feb 29, 2024

If given the opportunity, I would focus on improving automation within Zoho Projects. While attempting to integrate with other platforms, users often encounter errors. The integration capabilities of Zoho Projects could be enhanced. Currently, the integration options are categorized as either easy or customized, with the latter requiring deluge code, which might pose challenges due to its lesser-known usage.

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Free Report: Zoho Projects Reviews and More

Learn what your peers think about Zoho Projects. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.

824,067 professionals have used our research since 2012.

Managing Director at SSA Techknowlogies (P) Ltd

Dec 1, 2023

The UI and UX must be improved.

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HT

Senior ZOHO Consultant at self-employed

Apr 5, 2023

We'd like to have milestone features.

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Co-Founder at Nordo

Jun 6, 2023

Zoho Projects' time log addition part can be improved.

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Kishor Lamdande

Zoho Developer at Megnet Limited

Aug 16, 2023

The only room for improvement over here is a feature related to the trend, like AI-related things that we can expect need to be introduced.

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Partner at EUPD Research

Apr 11, 2022

Zoho Meeting definitely needs an improvement, because the quality is not as good as Zoom or Microsoft Teams, which I've used in the past.

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Network Security and Data Specialist at JW Seagon

Jul 18, 2023

It is not easy to drag and drop a task from one person to the other. I think the resolution for the issue is work in progress. The product's stability can be improved.

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Subha Mariappan

Senior PPM consultant at CAPPMPL

Sep 6, 2024

The basic reports could be improved in Zoho Projects.

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Show 4 more reviews (out of 14)

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