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Zoho Projects pros and cons

Vendor: Zoho
4.1 out of 5
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Pros & Cons summary

Zoho Projects is a scalable tool offering seamless integration with Zoho applications and CRM, boosting productivity. It features timesheets, attachments, Gantt charts, and customization to meet business needs. However, integration requires improvement with frequent errors, and enhancements are needed in automation and client communication through live chat, call, and meeting. Telephone support should also be better. Despite these challenges, Zoho Projects efficiently consolidates essential features into one platform.

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Prominent pros & cons

PROS

Zoho Projects integrates multiple tools such as CRM, Marketing, Automation, Finance, and Meetings into one platform.
The timeline features and Gantt charts are excellent for tracking progress and ensuring consistency in projects.
Zoho Projects seamlessly integrates with other Zoho applications and third-party apps for extended functionality.
Customization options allow users to tailor Zoho Projects to their specific needs, including API integrations for a unified interface.
Customer service and support are rated as excellent, contributing to Zoho Projects' high user satisfaction.

CONS

Zoho Meeting needs improvement as its quality is not comparable to Zoom or Microsoft Teams.
Users encounter errors during integration with other platforms, requiring enhanced integration capabilities.
The price has increased significantly, making it less affordable than before.
The adaptation process can be improved with better training sessions and templates.
At the portfolio management level, managing multiple projects presents challenges.
 

Zoho Projects Pros review quotes

Jacob Shetty - PeerSpot reviewer
Jun 28, 2023
It integrates so well with other Zoho applications, and that really helps to extend the features of Zoho Projects.
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Yogesh Kumar Mali - PeerSpot reviewer
Jun 6, 2023
Timesheets and the ability to add attachments are very valuable features to us.
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Babatunde-Olugbode - PeerSpot reviewer
Feb 29, 2024
While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emails. The primary goal was to seamlessly merge the two platforms into a single interface. To achieve this, we engaged in API integrations and worked on aspects such as initializing, authentication, and access control.
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Zoho Projects
March 2025
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Learn what your peers think about Zoho Projects. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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Ganesh-Iyer - PeerSpot reviewer
Dec 1, 2023
We can customize the tool.
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Sainath Racherla - PeerSpot reviewer
Feb 24, 2025
Zoho Projects stands out due to its easy adaptation, allowing me to learn and use it quickly compared to other tools.
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HT
Apr 5, 2023
The timeline features are excellent.
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Onur Anlargu - PeerSpot reviewer
Jun 6, 2023
Zoho Projects is very flexible and user-friendly.
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Kishor Lamdande - PeerSpot reviewer
Aug 16, 2023
We were able to track each department's work and what they were doing inside the actual department. Gantt charts are useful to track departmental progress and operation, or we are that item stuff.
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Parag Bhamre - PeerSpot reviewer
Apr 11, 2022
The most valuable feature of Zoho Projects is all integrated into one. We don't have to start using multiple tools, such as Projects, CRM, Marketing, Automation, Finance, and setting up Meetings. It's all in one solution. I don't have to go to multiple different platforms to have all the features I need.
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MS
Apr 11, 2025
I would rate the overall solution ten out of ten.
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Show 7 more reviews (out of 17)
 

Zoho Projects Cons review quotes

Jacob Shetty - PeerSpot reviewer
Jun 28, 2023
The telephone support provided by the support team should become better.
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Yogesh Kumar Mali - PeerSpot reviewer
Jun 6, 2023
The solution should improve on integration and customization.
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Babatunde-Olugbode - PeerSpot reviewer
Feb 29, 2024
If given the opportunity, I would focus on improving automation within Zoho Projects. While attempting to integrate with other platforms, users often encounter errors. The integration capabilities of Zoho Projects could be enhanced. Currently, the integration options are categorized as either easy or customized, with the latter requiring deluge code, which might pose challenges due to its lesser-known usage.
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Buyer's Guide
Zoho Projects
March 2025
Free Report: Zoho Projects Reviews and More
Learn what your peers think about Zoho Projects. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
DOWNLOAD NOW
848,989 professionals have used our research since 2012.
Ganesh-Iyer - PeerSpot reviewer
Dec 1, 2023
The UI and UX must be improved.
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Sainath Racherla - PeerSpot reviewer
Feb 24, 2025
The adaptation process can be enhanced with training sessions and templates.
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HT
Apr 5, 2023
We'd like to have milestone features.
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Onur Anlargu - PeerSpot reviewer
Jun 6, 2023
Zoho Projects' time log addition part can be improved.
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Kishor Lamdande - PeerSpot reviewer
Aug 16, 2023
The only room for improvement over here is a feature related to the trend, like AI-related things that we can expect need to be introduced.
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Parag Bhamre - PeerSpot reviewer
Apr 11, 2022
Zoho Meeting definitely needs an improvement, because the quality is not as good as Zoom or Microsoft Teams, which I've used in the past.
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MS
Apr 11, 2025
At the portfolio management level, Zoho Projects has some issues. Managing multiple projects in the project presents challenges.
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Show 6 more reviews (out of 16)

Product Categories

Product Categories
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Product Categories

Product Categories
Project Management Software

Popular Comparisons

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Jira vs Zoho Projects Logo
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