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Jira vs Zoho Projects comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Jira enhances efficiency and productivity, offering quick ROI and integration, though opinions on updates and support are mixed.
Sentiment score
8.2
Zoho Projects enhances productivity and visibility, enabling a 50% profit increase and supporting effective project management for organizations.
 

Customer Service

Sentiment score
6.7
Atlassian's documentation and forums often suffice, but customer support has mixed reviews on responsiveness and problem-solving effectiveness.
No sentiment score available
 

Scalability Issues

Sentiment score
7.3
Jira is scalable with planning, though some face performance issues and integration concerns as demands grow.
Sentiment score
8.2
Zoho Projects is praised for its scalability, accommodating diverse teams and projects, although improvements are needed for larger projects.
 

Stability Issues

Sentiment score
7.6
Jira is praised for its stability and performance, with occasional issues mostly related to server setups or customizations.
No sentiment score available
 

Room For Improvement

Jira's complex interface, limited features, and high costs hinder usability, requiring improvements in performance, integration, and customization.
Zoho Projects needs improved UI, integrations, mobile app, AI analytics, security, support, reporting tools, and collaboration features.
 

Setup Cost

Jira offers flexible, moderately priced licensing with subscription options, but costs can rise with plugins and large deployments.
Zoho Projects offers cost-effective pricing, starting at $5 per user monthly, significantly cheaper than competitors like Salesforce.
 

Valuable Features

Jira provides robust project management, Agile support, and integrations, enhancing team collaboration with customizable workflows and a user-friendly interface.
Zoho Projects offers scalable, affordable project management with features like automation, customization, CRM integration, and enhanced reporting capabilities.
 

Categories and Ranking

Jira
Ranking in Project Management Software
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)
Zoho Projects
Ranking in Project Management Software
14th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Project Management Software category, the mindshare of Jira is 8.8%, up from 8.5% compared to the previous year. The mindshare of Zoho Projects is 1.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.
Jacob Shetty - PeerSpot reviewer
A cost-effective project management tool that can be deployed in a very less time-frame
I have been using it for the last eight years overall, the applications, and they've come a long way now. It's really good and intuitive at this stage. However, I still feel that they could do a little bit more in terms of application integrations, like the third-party ones. That could be useful. There are a bunch of its integrations with third parties, but probably a little more would be better. The telephone support provided by the support team should become better. Regarding adding features or functions to Zoho projects, I think I would add more reporting tools to the solution. Some of the default reports in Zoho Projects are obviously useful, but I would like to add some more analytics based on all the activities taking place in Zoho Projects. I would prefer to build my own custom report and all those sorts of things.
report
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Top Industries

By visitors reading reviews
Educational Organization
51%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
6%
Educational Organization
84%
Manufacturing Company
2%
Financial Services Firm
2%
Healthcare Company
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
What do you like most about Zoho Projects?
While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emai...
What needs improvement with Zoho Projects?
The tool should include more reports because we need to integrate Zoho Analytics with the report section. The basic reports could be improved in Zoho Projects.
What is your primary use case for Zoho Projects?
We are Zoho partners, and we specialize in sales and technical matters. We implement Zoho Projects based on the client's requirements.
 

Comparisons

 

Also Known As

Jira Software
No data available
 

Learn More

 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Intel, Jaguar, PWC, Yatra, Yale, Timex
Find out what your peers are saying about Jira vs. Zoho Projects and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.