Jira vs Zoho Projects comparison

Atlassian and Zoho are both solutions in the Project Management Software category. Atlassian is ranked #3 with an average rating of 8.4, while Zoho is ranked #14 with an average rating of 8.1. Atlassian holds a 9.1% mindshare in PMS, compared to Zoho’s 1.4% mindshare. Additionally, 91% of Atlassian users are willing to recommend the solution, compared to 86% of Zoho users who would recommend it.

Jira

Read 274 Jira reviews

3,248 Views
2,129 Comparison Views

91% willing to recommend

Zoho Projects

Read 15 Zoho Projects reviews

731 Views
225 Comparison Views

86% willing to recommend

Jira

Zoho Projects

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

Jira and Zoho Projects compete in the Agile project management category. Jira appears to have the upper hand due to its comprehensive toolset for Agile methodologies, broad plugin support from Atlassian, and Adaptability to various project styles, although Zoho Projects provides a cost-effective, integrated platform.

Features: Jira offers robust tools for Agile project management with an extensive API for integrations and numerous plugins. It supports Scrum and Kanban methodologies and provides opportunities for customization. Zoho Projects is an all-in-one platform that integrates tools like CRM and finance, emphasizing ease of use and cost-effectiveness.

Room for Improvement: Jira has complex workflows and limited licensing flexibility for plugins, with users often experiencing performance lags. Zoho Projects can enhance its integration capabilities with third-party applications and improve its real-time collaboration features and user interface simplicity.

Ease of Deployment and Customer Service: Both products offer deployment on public cloud and on-premises. Jira has detailed documentation and a vibrant community, though technical support reviews are mixed. Zoho Projects is straightforward to deploy, providing responsive customer service, occasionally limited by region. Jira generally satisfies user needs through its forums and documentation.

Pricing and ROI: Jira can become expensive with additional users and plugins but offers significant value for Agile teams despite the cost. Zoho Projects is recognized for its lower price and bundled features, making it a budget-friendly option with a faster ROI for small to medium-sized businesses.

To learn more, read our detailed Jira vs. Zoho Projects Report (Updated: January 2025).

Buyer's Guide

Jira vs. Zoho Projects

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Jira

Ranking in Project Management Software

3rd

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

274

Ranking in other categories

Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)

Zoho Projects

Ranking in Project Management Software

14th

Average Rating

8.0

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Project Management Software category, the mindshare of Jira is 9.1%, up from 8.7% compared to the previous year. The mindshare of Zoho Projects is 1.4%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Project Management Software

Featured Reviews

Saroj Ekka

Technical Delivery Lead at Applied Materials

Offers good repository integration, sprint board and easy to set up

There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.

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Jacob Shetty

Customer Success Manager at SME Advantage Ltd

A cost-effective project management tool that can be deployed in a very less time-frame

I have been using it for the last eight years overall, the applications, and they've come a long way now. It's really good and intuitive at this stage. However, I still feel that they could do a little bit more in terms of application integrations, like the third-party ones. That could be useful. There are a bunch of its integrations with third parties, but probably a little more would be better. The telephone support provided by the support team should become better. Regarding adding features or functions to Zoho projects, I think I would add more reporting tools to the solution. Some of the default reports in Zoho Projects are obviously useful, but I would like to add some more analytics based on all the activities taking place in Zoho Projects. I would prefer to build my own custom report and all those sorts of things.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"You no longer need to email people. You can mention them right in Jira and have conversations there."

"The integration of other open source tools with Jira is very useful. It allows us to create documents and transcriptions, making it versatile beyond software development."

"It's very flexible. I can define workflows and custom fields and dependencies between issues and projects. And every project can have a custom configuration with my fields, my names for fields, my validations, and my workflows. It's very customizable."

"This solution focuses on lean methodology which we have found useful and it can also be used on any device."

"This product provides you a good view of the status of your projects."

"I have found Jira to be scalable."

"I was able to do real-time reports myself without having to wait for data import."

"It's a very complete product overall."

More Jira pros

"We were able to track each department's work and what they were doing inside the actual department. Gantt charts are useful to track departmental progress and operation, or we are that item stuff."

"It's easy for a user with a technical background to set up Zoho Projects on their own."

"We use the tool for our core business project. If we have a new site coming up, there are many milestones that need to be checked. The solution helps to ensure consistency."

"The solution's most valuable features are automation and integration with different products and third-party applications."

"While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emails. The primary goal was to seamlessly merge the two platforms into a single interface. To achieve this, we engaged in API integrations and worked on aspects such as initializing, authentication, and access control."

"Timesheets and the ability to add attachments are very valuable features to us."

"The product can be seamlessly integrated into our CRM."

"The most valuable feature of Zoho Projects is all integrated into one. We don't have to start using multiple tools, such as Projects, CRM, Marketing, Automation, Finance, and setting up Meetings. It's all in one solution. I don't have to go to multiple different platforms to have all the features I need."

More Zoho Projects pros

Cons

"I am unable to query based on the subtask and link by issue."

"Scripts should be more readily available for implementing projects."

"Slow when integrating with other components."

"The Jira dashboards could be more useful. The dashboards have good widgets but the comparison of data over time or extraction of trends from the data is not easy."

"I do know the initial setup was pretty complicated. The user interface could be better organized and easier. "

"Lacks some common building block approaches to certain things."

"For a non-technical person to use, Jira is not intuitive."

"I am not sure if Jira can be integrated with our ERP. We have our ERP for the cost estimates or measurements. It would be nice if we can check or view a plan with the real cost. Currently, we have to do a double check of costs. It would be better to be able to integrate it with Jira."

More Jira cons

"The telephone support provided by the support team should become better."

"The solution’s interface should be improved."

"The tool should add live chat, live call, and live meeting features where clients can communicate."

"Zoho Meeting definitely needs an improvement, because the quality is not as good as Zoom or Microsoft Teams, which I've used in the past."

"Zoho Projects' time log addition part can be improved."

"It is not easy to drag and drop a task from one person to the other. I think the resolution for the issue is work in progress. The product's stability can be improved."

"If given the opportunity, I would focus on improving automation within Zoho Projects. While attempting to integrate with other platforms, users often encounter errors. The integration capabilities of Zoho Projects could be enhanced. Currently, the integration options are categorized as either easy or customized, with the latter requiring deluge code, which might pose challenges due to its lesser-known usage."

"The only room for improvement over here is a feature related to the trend, like AI-related things that we can expect need to be introduced."

More Zoho Projects cons

Pricing and Cost Advice

"The price is quite competitive."

"If you are using just Jira, it is cheap, but if you start to use it and you feel you need some more services or more functions, then you have to buy add-ons, which can make it expensive."

"We feel that the product is a good value for the cost."

"It is certainly a long-term solution for our company and for previous companies that I have worked for. They have these long-term term licenses, but I'm not sure if they really pay on a yearly basis. They are certainly using it for a really long period and for a lot of users."

"The price of Jira could be lower."

"The price of the solution could be less expensive. We pay annually for the solution."

"Our client handles the licensing aspect. They have not yet purchased the premium version."

"The tool's pricing is expensive. The new pricing is indeed quite expensive compared to what it was a few years ago. Last year, when we intended to renew our subscription, we found the pricing considerably higher."

More Jira pricing and cost advice

"The solution is cheap."

"Zoho Projects is cost-effective."

"The solution is not very expensive."

"The product has different pricing models for different regions."

"The Enterprise version costs INR 630 per user per month."

"The product is fairly priced."

"Zoho Projects' costs are yearly and affordable."

"The price for Zoho Projects is seven GBP per user per month."

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Top Industries

By visitors reading reviews

Educational Organization

52%

Manufacturing Company

Financial Services Firm

Computer Software Company

Educational Organization

83%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?

Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...

See all answers

Which is better - Jira or Microsoft Azure DevOps?

Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...

See all answers

What is your experience regarding pricing and costs for Jira?

We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.

See all answers

What do you like most about Zoho Projects?

While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emai...

See all answers

What needs improvement with Zoho Projects?

The tool should include more reports because we need to integrate Zoho Analytics with the report section. The basic reports could be improved in Zoho Projects.

See all answers

What is your primary use case for Zoho Projects?

We are Zoho partners, and we specialize in sales and technical matters. We implement Zoho Projects based on the client's requirements.

See all answers

Comparisons

Microsoft Azure DevOps vs Jira

Compared 19% of the time

IBM DOORS vs Jira

Compared 11% of the time

OpenText ALM Octane vs Jira

Compared 9% of the time

Rally Software vs Jira

Compared 7% of the time

Polarion ALM vs Jira

Compared 7% of the time

More Jira Competitors

Notion vs Zoho Projects

Compared 100% of the time

More Zoho Projects Competitors

Product Reports

Buyer's Guide

Jira

January 2025

Download Jira product report

Buyer's Guide

Zoho Projects

December 2024

Download Zoho Projects product report

Also Known As

Jira Software

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Atlassian

Zoho

Overview

Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate.

Jira Benefits

Some of the ways that organizations can benefit by choosing to deploy Jira include:

DevOps lifecycle visibility and planning. Jira provides application developers with tools that enable them to track and visualize where they are in the development process. This means that a DevOps team can measure their progress at all times. Jira’s roadmapping feature also enables a DevOps team to work more efficiently by setting goals for their projects, keeping them on track. Additionally, they are able to track whether they are meeting the goals that they set for their projects.

Regular product updates. Atlassian is constantly updating Jira so that it is continuously evolving into an ever more powerful and user-friendly solution. Users can be sure that the product that they are using is always being tweaked so as to provide them with the best possible project management solution.

Flexibility. Jira enables users to customize their workflows and dashboard so that the solution is operating in a way that best matches their needs. Jira can also integrate with more than 3,000 other applications and integrations. Organizations can use it to expand their project management and DevOps capabilities in many different ways.

Jira Features

Security capabilities. Jira is equipped with a number of useful security features. It gives administrators the ability to restrict access to certain tools so that only users who are authorized to complete certain tasks have access to the tools related to the completion of that task. Users can also set default permissions so that only particular users can work on new projects or particular projects.

Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.
Activity log. Jira has the ability to track any and all changes that are taking place within the software framework. Users can keep a close eye on everything that is going on. This promotes a high level of visibility and can be leveraged to aid developers in their collaboration efforts.

Reviews from Real Users

Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard.

Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”

Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.”

Zoho Projects is an online project management software that helps you run your business with ease. It stands as a comprehensive solution to your day-to-day problems in project management and adds value to your business by leaps and bounds.

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.

Intel, Jaguar, PWC, Yatra, Yale, Timex

Buyer's Guide

Jira vs. Zoho Projects

January 2025

Free Report: Jira vs. Zoho Projects

Find out what your peers are saying about Jira vs. Zoho Projects and other solutions. Updated: January 2025.

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