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Jira vs Zoho Projects comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jira
Ranking in Project Management Software
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)
Zoho Projects
Ranking in Project Management Software
15th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Project Management Software category, the mindshare of Jira is 8.6%, down from 8.9% compared to the previous year. The mindshare of Zoho Projects is 1.3%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.
Jacob Shetty - PeerSpot reviewer
A cost-effective project management tool that can be deployed in a very less time-frame
I have been using it for the last eight years overall, the applications, and they've come a long way now. It's really good and intuitive at this stage. However, I still feel that they could do a little bit more in terms of application integrations, like the third-party ones. That could be useful. There are a bunch of its integrations with third parties, but probably a little more would be better. The telephone support provided by the support team should become better. Regarding adding features or functions to Zoho projects, I think I would add more reporting tools to the solution. Some of the default reports in Zoho Projects are obviously useful, but I would like to add some more analytics based on all the activities taking place in Zoho Projects. I would prefer to build my own custom report and all those sorts of things.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its integration with Bitbucket, Confluence, and other things is most valuable."
"Kanban board: The board is easy to use and visually impressive to non-IT users, who found it easy to relate to."
"The user story map is excellent. The features can be composed into stories and they can be allocated to each of the sprints in a program increment. It allows you to see all that in the user story map, and you have various dashboards to see the stories in various views. You can see them as a backlog view, for example, or you can see as an actual sprint view."
"Great for tracking my development team's productivity."
"The ability to design your own workflows is a great feature."
"Internally we use Jira for our own implementations and capturing requirements and our customers are using the whole tool for the whole software development life cycle. They're using it for the full life cycle of the product."
"We have found the structure, functionality, and how Jira handles the tickets most valuable."
"The most valuable features of this solution are workflow and reporting."
"It is a scalable solution."
"Timesheets and the ability to add attachments are very valuable features to us."
"We use the tool for our core business project. If we have a new site coming up, there are many milestones that need to be checked. The solution helps to ensure consistency."
"We can integrate Zoho Projects with Zoho CRM."
"We were able to track each department's work and what they were doing inside the actual department. Gantt charts are useful to track departmental progress and operation, or we are that item stuff."
"The timeline features are excellent."
"The solution's most valuable features are automation and integration with different products and third-party applications."
"While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emails. The primary goal was to seamlessly merge the two platforms into a single interface. To achieve this, we engaged in API integrations and worked on aspects such as initializing, authentication, and access control."
 

Cons

"There could be some improvements in the project management and portfolio level features."
"The solution heavily focuses on the Agile framework, which might only suit some business use cases. This particular area needs enhancement."
"The dashboard reports can be improved. Its dashboard reports are good, but you cannot have complex reports. They are currently very basic. For instance, we can only choose two columns for a dashboard, so it is not friendly enough."
"Lacks field-level permission in the cloud version."
"Pretty much 70% - 80% of the Next-Gen Projects features are still to be developed."
"The Jira dashboards could be more useful. The dashboards have good widgets but the comparison of data over time or extraction of trends from the data is not easy."
"In the way it is deployed, I think Jira is too dependent on the third-party applications that are available in its marketplace. If we could get some of the basic functionalities which are offered by these third-party applications, that would be ideal because each time we need a new functionality, we have to purchase a new plugin as an add-on."
"When you first start to use the interface, it is confusing."
"The solution should improve on integration and customization."
"If given the opportunity, I would focus on improving automation within Zoho Projects. While attempting to integrate with other platforms, users often encounter errors. The integration capabilities of Zoho Projects could be enhanced. Currently, the integration options are categorized as either easy or customized, with the latter requiring deluge code, which might pose challenges due to its lesser-known usage."
"The UI and UX must be improved."
"The solution’s interface should be improved."
"It is not easy to drag and drop a task from one person to the other. I think the resolution for the issue is work in progress. The product's stability can be improved."
"Zoho Meeting definitely needs an improvement, because the quality is not as good as Zoom or Microsoft Teams, which I've used in the past."
"The only room for improvement over here is a feature related to the trend, like AI-related things that we can expect need to be introduced."
"We'd like to have milestone features."
 

Pricing and Cost Advice

"The price seems reasonable to me. It's very similar to Splunk."
"Worth the extra cost."
"The tool's pricing is expensive. The new pricing is indeed quite expensive compared to what it was a few years ago. Last year, when we intended to renew our subscription, we found the pricing considerably higher."
"I am not sure about the pricing, but I know its licensing is on a yearly basis."
"The price of Jira is reasonable."
"It is not too expensive. It is just comparative to other tools like Microsoft Teams."
"The pricing is much higher than other similar solutions available in the market, and as such, the vendor should think about a price reduction to make this product more affordable."
"We have a corporate license, and it is probably based on the number of people."
"The Enterprise version costs INR 630 per user per month."
"The solution is not very expensive."
"The price for Zoho Projects is seven GBP per user per month."
"Zoho Projects is cost-effective."
"The product has different pricing models for different regions."
"The solution is cheap."
"The product is fairly priced."
"Zoho Projects' costs are yearly and affordable."
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Top Industries

By visitors reading reviews
Educational Organization
53%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
5%
Educational Organization
83%
Manufacturing Company
2%
Financial Services Firm
2%
Comms Service Provider
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
What do you like most about Zoho Projects?
While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emai...
What needs improvement with Zoho Projects?
The tool should include more reports because we need to integrate Zoho Analytics with the report section. The basic reports could be improved in Zoho Projects.
What is your primary use case for Zoho Projects?
We are Zoho partners, and we specialize in sales and technical matters. We implement Zoho Projects based on the client's requirements.
 

Comparisons

 

Also Known As

Jira Software
No data available
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Intel, Jaguar, PWC, Yatra, Yale, Timex
Find out what your peers are saying about Jira vs. Zoho Projects and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.