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Jira vs Zoho Projects comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jira
Ranking in Project Management Software
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)
Zoho Projects
Ranking in Project Management Software
15th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Project Management Software category, the mindshare of Jira is 8.6%, down from 8.9% compared to the previous year. The mindshare of Zoho Projects is 1.3%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.
Jacob Shetty - PeerSpot reviewer
A cost-effective project management tool that can be deployed in a very less time-frame
I have been using it for the last eight years overall, the applications, and they've come a long way now. It's really good and intuitive at this stage. However, I still feel that they could do a little bit more in terms of application integrations, like the third-party ones. That could be useful. There are a bunch of its integrations with third parties, but probably a little more would be better. The telephone support provided by the support team should become better. Regarding adding features or functions to Zoho projects, I think I would add more reporting tools to the solution. Some of the default reports in Zoho Projects are obviously useful, but I would like to add some more analytics based on all the activities taking place in Zoho Projects. I would prefer to build my own custom report and all those sorts of things.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to integrate Jira within our current IT environment. Jira has connectors and supports various integration."
"The most valuable feature is the feature of assigning. Whenever I have an issue, Jira doesn't stop at just letting me describe the issue. I can also assign the issue to a developer, and the developer gets notified about it. After he is able to work on it, he can update the status and revert back to me through the same platform. It really avoids a lot of communication over email and phone. This the feature that I really like about Jira. I always use Jira with my team."
"JQL, JIRA Query Language enables me to filter all the issues, display the items as I want."
"Integrates with other components."
"Jira is very user friendly, easy to install, and easy to access."
"Workflow administration is an easy process, especially with respect to defects."
"We use Jira for project management and tracking."
"I have found Jira to be stable."
"Zoho Projects is very flexible and user-friendly."
"The timeline features are excellent."
"The product can be seamlessly integrated into our CRM."
"It is a scalable solution."
"It integrates so well with other Zoho applications, and that really helps to extend the features of Zoho Projects."
"The most valuable feature of Zoho Projects is all integrated into one. We don't have to start using multiple tools, such as Projects, CRM, Marketing, Automation, Finance, and setting up Meetings. It's all in one solution. I don't have to go to multiple different platforms to have all the features I need."
"The product is very easy to understand."
"We use the tool for our core business project. If we have a new site coming up, there are many milestones that need to be checked. The solution helps to ensure consistency."
 

Cons

"This solution would be improved with the inclusion of integration with SVN, and auto-sync with the build release number."
"The solution heavily focuses on the Agile framework, which might only suit some business use cases. This particular area needs enhancement."
"Users can be confused about how to use this tool as it's very complex."
"Some of the interfaces, especially on the administrator side and for permissions, are not so clear. They aren't very user-friendly."
"A lot of the user interface could be updated."
"It lacks features to cover all testing aspects, so we often integrate it with other plugins or tools like X-ray."
"Pretty much 70% - 80% of the Next-Gen Projects features are still to be developed."
"In Jira, sometimes developers are not getting alerts when Jira is moving out of the SLA to the product development team."
"If given the opportunity, I would focus on improving automation within Zoho Projects. While attempting to integrate with other platforms, users often encounter errors. The integration capabilities of Zoho Projects could be enhanced. Currently, the integration options are categorized as either easy or customized, with the latter requiring deluge code, which might pose challenges due to its lesser-known usage."
"Zoho Projects' time log addition part can be improved."
"The solution should improve on integration and customization."
"The only room for improvement over here is a feature related to the trend, like AI-related things that we can expect need to be introduced."
"The telephone support provided by the support team should become better."
"We'd like to have milestone features."
"The tool should add live chat, live call, and live meeting features where clients can communicate."
"Sometimes the solution does not work."
 

Pricing and Cost Advice

"It is subscription-based, and we probably pay yearly. I would rate it a four out of five in terms of price."
"There is a monthly license required for this solution and it is expensive."
"It is an affordable tool."
"There are no additional costs to the standard licensing."
"When you get larger, the pricing becomes very, very steep."
"The licensing cost for Jira is typically around seven dollars per user, though it may vary depending on regional variations. This cost is for a subscription-based model rather than a one-time purchase. I rate its pricing a seven out of ten."
"We used to be on a perpetual license provided by our clients."
"We are using the enterprise license which is nice because it ensures that we always have the latest versions of Jira software."
"The Enterprise version costs INR 630 per user per month."
"The product has different pricing models for different regions."
"Zoho Projects is cost-effective."
"Zoho Projects' costs are yearly and affordable."
"The price for Zoho Projects is seven GBP per user per month."
"The solution is not very expensive."
"The product is fairly priced."
"The solution is cheap."
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Top Industries

By visitors reading reviews
Educational Organization
53%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
5%
Educational Organization
83%
Manufacturing Company
2%
Financial Services Firm
2%
Comms Service Provider
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
What do you like most about Zoho Projects?
While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emai...
What needs improvement with Zoho Projects?
The tool should include more reports because we need to integrate Zoho Analytics with the report section. The basic reports could be improved in Zoho Projects.
What is your primary use case for Zoho Projects?
We are Zoho partners, and we specialize in sales and technical matters. We implement Zoho Projects based on the client's requirements.
 

Comparisons

 

Also Known As

Jira Software
No data available
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Intel, Jaguar, PWC, Yatra, Yale, Timex
Find out what your peers are saying about Jira vs. Zoho Projects and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.