monday.com and Zoho Projects are competitors in the project management software category. monday.com appears to have the upper hand due to its automation, scalability, and user-friendly interface, but Zoho Projects offers extensive integrations and is cost-effective.
Features: monday.com is known for its automation, scalability, and integration capabilities. It offers global search and tagging features that improve team collaboration. Zoho Projects is recognized for its comprehensive suite, including timesheets, and the capability to integrate with a wide range of tools.
Room for Improvement: monday.com could improve by addressing performance lag, board creation limits, and excessive notifications. There is a need for more sub-item features and enhanced task automation. Zoho Projects should work on its user interface simplicity, mobile app functionality, and expand integration capabilities.
Ease of Deployment and Customer Service: monday.com is commonly deployed in both public and private cloud environments and is appreciated for its customer support, though some speed and connectivity issues persist. Users experience delays in support responses. Zoho Projects is primarily cloud-based with professional technical support, yet some users feel the support lacks personalization.
Pricing and ROI: Users find monday.com flexible but costly at higher tiers, though it provides significant ROI with time saved and productivity gains. Zoho Projects is cost-effective, offering a comprehensive suite at a lower price point. Its ROI is enhanced by its affordable pricing model, making it attractive for value-conscious users.
It has helped me streamline processes by using my SOPs and Zoho for improvement.
I would rate their customer service a ten.
They are just a chat away, and there is typically a dedicated person or two handling my account.
The overall rating for the tech support and customer service team is four out of ten.
Changes sometimes don't reflect.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial.
More technical features for agile methodology would be valuable.
Managing multiple projects in the project presents challenges.
It is quite expensive.
Initially, it was an affordable option for early adopters, but the price has risen four to five times.
Zoho Projects is considered cheap compared to Google and Microsoft services.
monday.com saves time and gets everyone on the same page within my team.
monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments.
monday.com makes it very easy to input any information.
Its integration with Zoho Docs and features like creating a Wiki and the ability to co-author documents without performance constraints are valuable.
Task management features have significantly enhanced project efficiencies with quantifiable gains.
The collaboration tools within Zoho Projects are good.
| Product | Market Share (%) |
|---|---|
| monday.com | 4.3% |
| Zoho Projects | 1.1% |
| Other | 94.6% |
| Company Size | Count |
|---|---|
| Small Business | 178 |
| Midsize Enterprise | 25 |
| Large Enterprise | 23 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 1 |
| Large Enterprise | 1 |
Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.
Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.
What are the key features of Monday.com?In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.
Zoho Projects is an online project management software that helps you run your business with ease. It stands as a comprehensive solution to your day-to-day problems in project management and adds value to your business by leaps and bounds.
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