

monday.com and Zoho Projects are competitors in the project management software category. monday.com appears to have the upper hand in visual appeal, while Zoho Projects offers more economical pricing with strong integration abilities.
Features: monday.com offers task management, customizable dashboards, and automation. Its platform is flexible and visually appealing, attracting users who value ease of use. Zoho Projects provides task management, Gantt charts, and time tracking. Its seamless integration with Zoho's ecosystem enhances its project management capabilities.
Room for Improvement: monday.com needs to improve its automation, enhance mobile app performance, and offer better third-party integrations. Zoho Projects users seek improvements in integrations, better automation, and more intuitive user interfaces alongside enhanced real-time collaboration.
Ease of Deployment and Customer Service: monday.com is noted for ease of deployment across private, hybrid, and public cloud options. Its customer service is responsive, though some users desire more tailored guidance. Zoho Projects primarily offers public cloud deployment, receiving positive praise for customer support, though improvements in technical support are suggested.
Pricing and ROI: monday.com is slightly more expensive, particularly at enterprise levels, but offers value with its extensive features. It's found cost-effective for small firms due to its productivity enhancements. Zoho Projects is more budget-friendly, especially within the Zoho One suite, and is attractive for those seeking affordable software without losing core functionalities. Both emphasize positive ROI through time savings and improved project management.
We have about 14% of time savings on average on a given project and about 17 to 18% in cost savings as well.
It efficiently helps to centralize planning, tracking, and collaboration.
I have seen a return on investment with monday.com, specifically time saved.
It has helped me streamline processes by using my SOPs and Zoho for improvement.
I would rate the customer support on a scale of one to ten as a ten
I would rate their customer service a ten.
We only had one issue with logging in a few months back and we were able to get on monday.com customer support and get the resolution for our issue within an hour, which was great.
They are just a chat away, and there is typically a dedicated person or two handling my account.
The overall rating for the tech support and customer service team is four out of ten.
Their support is phenomenal; their agents realize that part of the reason I am likely to call is because I need Zoho Projects to work in conjunction with other integrated apps.
Within about four to five months of rolling this out across teams, we got usage rates up to anywhere between 70 to 85% of members within each of the teams that we rolled out using monday.com on a daily basis or a few times a week.
monday.com's scalability is great.
Regarding scalability, monday.com is easy to scale up as my needs change.
I can go straight from ideating within a spreadsheet to implementing within the project management much easier in To Do than in Zoho Projects.
We got on the phone with our rep and the IT support team and we were able to get our issues resolved within an hour.
Their support team is very helpful, so even if there is an issue or a question, they answer quickly.
Changes sometimes don't reflect.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
Role-based access control is the main thing I would identify when it comes to needed improvements for monday.com.
Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial.
Managing multiple projects in the project presents challenges.
More technical features for agile methodology would be valuable.
It is quite expensive.
The basic, standard, and pro plans range from $12 to $24 per user per month.
Licensing being somewhat challenging, having to choose which users we had and such things.
Initially, it was an affordable option for early adopters, but the price has risen four to five times.
Zoho Projects is considered cheap compared to Google and Microsoft services.
monday.com saves time and gets everyone on the same page within my team.
monday.com has impacted my organization positively by reducing the amount of work we do to keep track of information and making it easier to maintain records.
Automation has had the biggest impact on my workflow because we are able to automate small, tedious, and time-consuming tasks, thereby saving a lot of time.
Its integration with Zoho Docs and features like creating a Wiki and the ability to co-author documents without performance constraints are valuable.
Task management features have significantly enhanced project efficiencies with quantifiable gains.
The collaboration tools within Zoho Projects are good.
| Product | Mindshare (%) |
|---|---|
| monday.com | 3.4% |
| Zoho Projects | 1.1% |
| Other | 95.5% |


| Company Size | Count |
|---|---|
| Small Business | 181 |
| Midsize Enterprise | 28 |
| Large Enterprise | 32 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 1 |
| Large Enterprise | 1 |
Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.
Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.
What are the key features of Monday.com?In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.
Zoho Projects offers an integrated platform combining CRM and marketing tools, equipped with timeline features, customization, and automation, enhancing business operations efficiency.
Zoho Projects stands out with its robust integration of multiple tools like CRM and marketing within one platform. Users appreciate its timeline features, customizable settings, and automation capabilities. It offers seamless third-party app and API integration, boosting its functionality. Additional features such as blueprints, time tracking, task management, Gantt charts, and collaboration tools enhance efficiency. While the interface is user-friendly and affordable, there is room for improvement in template management, time logging, and collaboration speed. Users seek better technical support, advanced reporting tools, AI-driven analytics, and enhanced real-time collaboration features.
What are the key features of Zoho Projects?In industries like software development and sales, organizations use Zoho Projects for task allocation, internal and external project management, and CRM system integration. Teams leverage Gantt charts for timelines, automate tasks, and track milestones. It supports collaboration, bug management, and time tracking to oversee projects efficiently.
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