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Laban Kipngeno - PeerSpot reviewer
Network Security and Data Specialist at JW Seagon
Real User
Top 5
An easy to setup solution for new small to mid-sized businesses
Pros and Cons
  • "We use the tool for our core business project. If we have a new site coming up, there are many milestones that need to be checked. The solution helps to ensure consistency."
  • "It is not easy to drag and drop a task from one person to the other. I think the resolution for the issue is work in progress. The product's stability can be improved."

What is our primary use case?

We use the tool for our business projects.
i.e. 

1. If we have a new site coming up, there are many milestones that need to be checked, and actions tracked, we can have them mapped out clearly on Zoho Projects. The solution helps to ensure consistency and tracking of tasks.

2. Business system enterprise application deployment milestones and tasks have been easy to track on Zoho projects as well.

What needs improvement?

It is not easy to drag and drop a task from one person to the other. I think the resolution for the issue is work in progress. The product's stability can be improved. 

For how long have I used the solution?

I have been using this solution for a year and half.

What do I think about the stability of the solution?

I would rate the solution's stability a six point five out of ten and depends on the proximity of the data center. 

Buyer's Guide
Zoho Projects
October 2024
Learn what your peers think about Zoho Projects. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.

What do I think about the scalability of the solution?

My company has six users for the product. 

How are customer service and support?

We get good support from Zoho India but it would be good if they can improve on the language. 

How would you rate customer service and support?

Negative

How was the initial setup?

The product's setup is easy. We did the deployment after working through the business requirement document.

What other advice do I have?

I would rate the product an eight out of ten. This solution is recommended for new businesses. Veterans may find the solution basic. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Parag Bhamre - PeerSpot reviewer
Partner at EUPD Research
Real User
Useful bundled functionality, intuitive, but user interface lacking
Pros and Cons
  • "The most valuable feature of Zoho Projects is all integrated into one. We don't have to start using multiple tools, such as Projects, CRM, Marketing, Automation, Finance, and setting up Meetings. It's all in one solution. I don't have to go to multiple different platforms to have all the features I need."
  • "Zoho Meeting definitely needs an improvement, because the quality is not as good as Zoom or Microsoft Teams, which I've used in the past."

What is our primary use case?

We are using Zoho Projects to identify and allocate tasks to different team members and check the status of every task. Additionally, we are using it for sales campaigns amongst our potential customers, and we are tracking the different statuses of the sales processes.

What is most valuable?

The most valuable feature of Zoho Projects is all integrated into one. We don't have to start using multiple tools, such as Projects, CRM, Marketing, Automation, Finance, and setting up Meetings. It's all in one solution. I don't have to go to multiple different platforms to have all the features I need.

What needs improvement?

Zoho Meeting definitely needs an improvement, because the quality is not as good as Zoom or Microsoft Teams, which I've used in the past.

The user interface could improve.

For how long have I used the solution?

I have been using Zoho Projects for approximately a month and a half.

What do I think about the stability of the solution?

Zoho Projects is a stable solution.

What do I think about the scalability of the solution?

We have approximately 30 to 50 people in my organization and all of them are using this solution.

The solution is scalable.

How are customer service and support?

I have not experienced Zoho Projects' technical support. I have only used our internal support to give me assistance if I needed it.

Which solution did I use previously and why did I switch?

I have used Zoom and Microsoft Teams previously.

How was the initial setup?

Zoho Projects was fairly simple to set up.

What about the implementation team?

Our IT team did the implementation of the solution. We have two to three people working on the maintenance and support of Zoho Projects.

What other advice do I have?

For a small to midsized company, Zoho Projects works very well and I would recommend it. I think it's scalable and highly intuitive in that way. Overall, the look and feel of Zoho Projects can be improved upon.

I rate Zoho Projects a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Zoho Projects
October 2024
Learn what your peers think about Zoho Projects. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company with 5,001-10,000 employees
Real User
Top 5Leaderboard
A stable and affordable product with seamless integration
Pros and Cons
  • "The product can be seamlessly integrated into our CRM."
  • "The solution’s interface should be improved."

What is our primary use case?

The solution is integrated into our CRM.

What is most valuable?

The product can be seamlessly integrated into our CRM.

What needs improvement?

The solution’s interface should be improved. Entering values into the timesheet should be made simpler.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

I rate the scalability a nine out of ten.

How are customer service and support?

I had a very bad experience with support.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is easy.

What about the implementation team?

Deploying the solution is very easy if a person knows to use the template.

What's my experience with pricing, setup cost, and licensing?

The solution is cheap. The cost comprises 54 applications into one license. The enterprise license is $35 per user annually. The solution is worth the money.

What other advice do I have?

The product is cloud-based. I use Zoho One. I will recommend the product to others. Overall, I rate the solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Zoho Creator at Sofvare
Real User
Top 5
An affordable and easy-to-understand product that provides good support
Pros and Cons
  • "The product is very easy to understand."
  • "Sometimes the solution does not work."

What is our primary use case?

I have integrated Trello into Zoho Projects. We can use the product to add projects and track their status and time. We can also upgrade the status and add tasks and sub-tasks.

What is most valuable?

The Enterprise version is very valuable to us. The product is very easy to understand. We can track the task status in detail. We can also track the percentage of progress of the task every day. We can determine whether the task is 20% or 50% complete.

What needs improvement?

Sometimes the solution does not work.

For how long have I used the solution?

We have been using the solution for three years.

What do I think about the stability of the solution?

I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

We can deploy the solution according to the number of users in the organization. I rate the scalability a nine out of ten.

How are customer service and support?

I connect with a Zoho expert whenever Zoho stops working. The support is good.

How was the initial setup?

The initial setup is very easy. We faced difficulties in the initial one or two days, after which it was very easy.

What's my experience with pricing, setup cost, and licensing?

The product is cheap. The price is very low for India. The Enterprise version costs INR 630 per user per month.

What other advice do I have?

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Zoho Developoer at Techloyce
Real User
Top 5Leaderboard
Helps to handle the milestones and timelines of projects
Pros and Cons
  • "We can integrate Zoho Projects with Zoho CRM."
  • "The tool should add live chat, live call, and live meeting features where clients can communicate."

What is our primary use case?

Zoho Projects helps to handle our projects. We can manage our project's timelines and milestones and communicate them to the client. We can store tasks as completed, in-progress and in-review. 

What is most valuable?

We can integrate Zoho Projects with Zoho CRM. 

What needs improvement?

The tool should add live chat, live call, and live meeting features where clients can communicate. 

For how long have I used the solution?

I have been using the solution for six months. 

What do I think about the stability of the solution?

I would rate the solution's stability* an eight out of ten.

What do I think about the scalability of the solution?

I would rate Zoho Projects' scalability an eight out of ten. 

How was the initial setup?

The solution is not difficult to set up. 

What other advice do I have?

I would rate Zoho Projects a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Business Consultant and Developer at Consigliere
Real User
Top 5Leaderboard
Stable solution with good technical support service
Pros and Cons
  • "It is a scalable solution."
  • "Its template management feature could be easier to use."

What is our primary use case?

Our customers use the solution to manage their business processes.

What is most valuable?

The solution's most valuable feature is blueprints. It automatically creates training sessions to guide us about the potential way-outs. It consists of a group of executives who share different processes and suggestions whenever an improvement is needed. So that we have inputs to move forward. 

What needs improvement?

The solution's template management feature could be easier to use. Many times, the task list files disappear from the board. They should improve this particular feature. Also, they should include more custom functions in the solution. In addition, they should include a customer portal as well. So that customers interact with the system and have data access whenever they need it.

For how long have I used the solution?

I have been using the solution for more than two years.

What do I think about the stability of the solution?

I rate the solution's stability a nine.

What do I think about the scalability of the solution?

I rate the solution's scalability an eight.

How was the initial setup?

The solution's initial setup process is complex. It requires someone to diagnose the tool for the proper implementation.

What other advice do I have?

I advise others to know the methodology they require before purchasing any solution. I rate Zoho Projects as a nine.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SHEHBAZ HUSSAIN - PeerSpot reviewer
Certified Consultant/self employed at FAIRCHANCE FOR CRM
Real User
Top 5
It's a scalable, inexpensive solution that's easy to set up
Pros and Cons
  • "It's easy for a user with a technical background to set up Zoho Projects on their own."

    What is our primary use case?

    We use Zoho Projects for everything, including timesheets and general project management tasks. 

    What do I think about the stability of the solution?

    I rate Zoho Projects 8.5 out of 10 for stability.

    What do I think about the scalability of the solution?

    I rate Zoho Projects nine out of 10 for scalability. 

    How are customer service and support?

    When you have questions, Zoho support will send the solution via email within 24 hours. 

    How was the initial setup?

    It's easy for a user with a technical background to set up Zoho Projects on their own.

    What's my experience with pricing, setup cost, and licensing?

    Zoho Projects is inexpensive. 

    What other advice do I have?

    I rate Zoho Projects nine out of 10. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer:
    PeerSpot user