The tool enables the creation of projects and collaboration with team members by inviting them to the respective projects. Automation features include the automatic closure of tasks based on set criteria. The platform also sends reminders to track projects.
Technical presales engineer at Avetium Consult Ltd
Facilitates the creation of projects and collaboration with team members
Pros and Cons
- "While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emails. The primary goal was to seamlessly merge the two platforms into a single interface. To achieve this, we engaged in API integrations and worked on aspects such as initializing, authentication, and access control."
- "If given the opportunity, I would focus on improving automation within Zoho Projects. While attempting to integrate with other platforms, users often encounter errors. The integration capabilities of Zoho Projects could be enhanced. Currently, the integration options are categorized as either easy or customized, with the latter requiring deluge code, which might pose challenges due to its lesser-known usage."
What is our primary use case?
What is most valuable?
While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emails. The primary goal was to seamlessly merge the two platforms into a single interface. To achieve this, we engaged in API integrations and worked on aspects such as initializing, authentication, and access control.
It is easy to use and quite affordable. Reports are generated regularly, providing insights into ongoing and completed tasks. During sandbox meetings, there is no need for a separate sheet, as all relevant information is accessible within the application.
What needs improvement?
If given the opportunity, I would focus on improving automation within Zoho Projects. While attempting to integrate with other platforms, users often encounter errors. The integration capabilities of Zoho Projects could be enhanced. Currently, the integration options are categorized as either easy or customized, with the latter requiring deluge code, which might pose challenges due to its lesser-known usage.
I've observed that some clients find it challenging to navigate Zoho Projects, especially when onboarding external collaborators. There have been instances where users faced delays due to email verification processes and loading times.
I'm uncertain about recommending Zoho Projects without a clear understanding of specific integration needs and organizational structure. If your focus is on integrating with in-house applications or third-party solutions, the use of deluge programming language in Zoho Projects might pose challenges for custom integrations. However, for simpler notifications and communication purposes, it could be suitable.
For how long have I used the solution?
I have been using the product for more than two years.
Buyer's Guide
Zoho Projects
March 2025

Learn what your peers think about Zoho Projects. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
849,190 professionals have used our research since 2012.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
Zoho Projects is scalable.
How was the initial setup?
The setup process is straightforward, with the ease of configuration depending on factors such as the number of users and specific requirements. The primary process for setting up Zoho Projects involves visiting their website and providing organizational details, such as email ID for signing up. After completing the sign-up process, you can log in and set up two-factor authentication if desired. You need one resource to handle the deployment.
What about the implementation team?
We did the deployment in-house.
What was our ROI?
Zoho Projects' return on investment has been good for the organization. It has allowed us to track the progress of projects, monitor productivity, and deliver projects effectively.
What's my experience with pricing, setup cost, and licensing?
Zoho Projects' costs are yearly and affordable.
What other advice do I have?
The reporting functionality in Zoho Projects is deemed quite effective, allowing users to easily extract and analyze data for their specific needs. While it may not have the extensive features of Microsoft Projects, the reporting capabilities in Zoho Projects are considered good.
I rate the overall product a six out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Partner at EUPD Research
Useful bundled functionality, intuitive, but user interface lacking
Pros and Cons
- "The most valuable feature of Zoho Projects is all integrated into one. We don't have to start using multiple tools, such as Projects, CRM, Marketing, Automation, Finance, and setting up Meetings. It's all in one solution. I don't have to go to multiple different platforms to have all the features I need."
- "Zoho Meeting definitely needs an improvement, because the quality is not as good as Zoom or Microsoft Teams, which I've used in the past."
What is our primary use case?
We are using Zoho Projects to identify and allocate tasks to different team members and check the status of every task. Additionally, we are using it for sales campaigns amongst our potential customers, and we are tracking the different statuses of the sales processes.
What is most valuable?
The most valuable feature of Zoho Projects is all integrated into one. We don't have to start using multiple tools, such as Projects, CRM, Marketing, Automation, Finance, and setting up Meetings. It's all in one solution. I don't have to go to multiple different platforms to have all the features I need.
What needs improvement?
Zoho Meeting definitely needs an improvement, because the quality is not as good as Zoom or Microsoft Teams, which I've used in the past.
The user interface could improve.
For how long have I used the solution?
I have been using Zoho Projects for approximately a month and a half.
What do I think about the stability of the solution?
Zoho Projects is a stable solution.
What do I think about the scalability of the solution?
We have approximately 30 to 50 people in my organization and all of them are using this solution.
The solution is scalable.
How are customer service and support?
I have not experienced Zoho Projects' technical support. I have only used our internal support to give me assistance if I needed it.
Which solution did I use previously and why did I switch?
I have used Zoom and Microsoft Teams previously.
How was the initial setup?
Zoho Projects was fairly simple to set up.
What about the implementation team?
Our IT team did the implementation of the solution. We have two to three people working on the maintenance and support of Zoho Projects.
What other advice do I have?
For a small to midsized company, Zoho Projects works very well and I would recommend it. I think it's scalable and highly intuitive in that way. Overall, the look and feel of Zoho Projects can be improved upon.
I rate Zoho Projects a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Zoho Projects
March 2025

Learn what your peers think about Zoho Projects. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
849,190 professionals have used our research since 2012.
Senior ZOHO Consultant at self-employed
Highly organized, ideal for managing multiple projects, and inexpensive to use
Pros and Cons
- "The timeline features are excellent."
- "We'd like to have milestone features."
What is our primary use case?
We are using the solution for inner scrum projects. For example, if you have internal or external teams working on some software, you can use it to manage different projects across different departments. They can assign projects to internal or external resources and get reporting based on projects, milestones, tasks, and sub-tasks.
How has it helped my organization?
The solution is highly organized. It helps organize multiple projects and manage everything from milestones to timelines to tasks.
What is most valuable?
The timeline features are excellent. We can differentiate the task via timestamps. There are logged times as well. You can set times and see how long the tasks actually take.
It's stable and reliable.
The scalability is very good.
It is easy to set up.
Pricing is quite inexpensive, especially compared to others on the market.
What needs improvement?
We haven't noted any missing features. It's a complete project management tool.
We'd like to have milestone features.
It would be good to have an external customer portal.
Technical support needs to be improved.
For how long have I used the solution?
I've been using the solution for five years.
What do I think about the stability of the solution?
I'd rate the stability nine out of ten. There are no bugs or glitches, and it doesn't crash or freeze. It is reliable.
What do I think about the scalability of the solution?
I'd rate the scalability nine out of ten. It easily extends quite well.
How are customer service and support?
Technical support from Zoho is not very good. They do not hire the right people to help. It takes three to four days typically to solve issues.
How was the initial setup?
The initial setup is very straightforward. However, it does take time to customize.
What was our ROI?
We have witnessed an ROI while using the solution.
What's my experience with pricing, setup cost, and licensing?
The pricing, if you go to the complete version, it is very good. It's cheaper than other options.
What other advice do I have?
I'm using 40+ different Zoho applications, and I'm using the latest version.
If you only have one or two projects, this solution is not needed. However, if you have multiple projects across multiple departments, this solution is perfect for you.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Managing Director at SSA Techknowlogies (P) Ltd
The product is customizable, and it provides visibility across projects, but the UI and UX must be improved
Pros and Cons
- "We can customize the tool."
- "The UI and UX must be improved."
What is our primary use case?
We use the solution for project planning and tracking.
What is most valuable?
The product has all the complexities that we need for difficult projects. We can customize the tool. It delivers what we want.
What needs improvement?
It is hard to integrate the tool with Microsoft Excel. It worked well initially. However, with system changes, the integrations become difficult. The UI and UX must be improved. It seems a little bit cluttered.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
I rate the stability a seven and a half out of ten. We had downtime once or twice.
What do I think about the scalability of the solution?
The tool is fairly scalable. I rate the scalability an eight out of ten. We had a very small team of 30 users.
How are customer service and support?
A local vendor who had a partnership with Zoho provided us with support. After the support ended, we worked directly with Zoho. Zoho’s support team is fairly responsive. The team does a good job. I rate the support a seven and a half out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have worked with Microsoft Project. It was a desktop solution, and Zoho Projects is a cloud solution. I have also tried Jira. It is more into incident management than project management.
How was the initial setup?
The initial setup is easy. We can deploy the tool quickly. We took five months to deploy the product because we customized it. The solution is cloud-based.
What about the implementation team?
We had subcontracted the development. It is very easy to maintain the product. We need one person for the maintenance.
What was our ROI?
The productivity gains and the visibility across projects are our return on investment.
What's my experience with pricing, setup cost, and licensing?
The product is fairly priced. We had a fairly good deal. We paid an annual subscription fee.
What other advice do I have?
The solution provided us with an option for premium support, but we had not taken it since we were supported by a partner who implemented it. We learned everything, and we manage it now. It's a good solution to have. We can manage more than 50 projects simultaneously using the tool. Overall, I rate the solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Security and Data Specialist at JW Seagon
An easy to setup solution for new small to mid-sized businesses
Pros and Cons
- "We use the tool for our core business project. If we have a new site coming up, there are many milestones that need to be checked. The solution helps to ensure consistency."
- "It is not easy to drag and drop a task from one person to the other. I think the resolution for the issue is work in progress. The product's stability can be improved."
What is our primary use case?
We use the tool for our business projects.
i.e.
1. If we have a new site coming up, there are many milestones that need to be checked, and actions tracked, we can have them mapped out clearly on Zoho Projects. The solution helps to ensure consistency and tracking of tasks.
2. Business system enterprise application deployment milestones and tasks have been easy to track on Zoho projects as well.
What needs improvement?
It is not easy to drag and drop a task from one person to the other. I think the resolution for the issue is work in progress. The product's stability can be improved.
For how long have I used the solution?
I have been using this solution for a year and half.
What do I think about the stability of the solution?
I would rate the solution's stability a six point five out of ten and depends on the proximity of the data center.
What do I think about the scalability of the solution?
My company has six users for the product.
How are customer service and support?
We get good support from Zoho India but it would be good if they can improve on the language.
How would you rate customer service and support?
Negative
How was the initial setup?
The product's setup is easy. We did the deployment after working through the business requirement document.
What other advice do I have?
I would rate the product an eight out of ten. This solution is recommended for new businesses. Veterans may find the solution basic.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Zoho Creator at Sofvare
An affordable and easy-to-understand product that provides good support
Pros and Cons
- "The product is very easy to understand."
- "Sometimes the solution does not work."
What is our primary use case?
I have integrated Trello into Zoho Projects. We can use the product to add projects and track their status and time. We can also upgrade the status and add tasks and sub-tasks.
What is most valuable?
The Enterprise version is very valuable to us. The product is very easy to understand. We can track the task status in detail. We can also track the percentage of progress of the task every day. We can determine whether the task is 20% or 50% complete.
What needs improvement?
Sometimes the solution does not work.
For how long have I used the solution?
We have been using the solution for three years.
What do I think about the stability of the solution?
I rate the stability a nine out of ten.
What do I think about the scalability of the solution?
We can deploy the solution according to the number of users in the organization. I rate the scalability a nine out of ten.
How are customer service and support?
I connect with a Zoho expert whenever Zoho stops working. The support is good.
How was the initial setup?
The initial setup is very easy. We faced difficulties in the initial one or two days, after which it was very easy.
What's my experience with pricing, setup cost, and licensing?
The product is cheap. The price is very low for India. The Enterprise version costs INR 630 per user per month.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Zoho Solution Architect / Zoho Senior Developer / Zoho Administrator at a outsourcing company with 5,001-10,000 employees
A stable and affordable product with seamless integration
Pros and Cons
- "The product can be seamlessly integrated into our CRM."
- "The solution’s interface should be improved."
What is our primary use case?
The solution is integrated into our CRM.
What is most valuable?
The product can be seamlessly integrated into our CRM.
What needs improvement?
The solution’s interface should be improved. Entering values into the timesheet should be made simpler.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
I rate the stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the scalability a nine out of ten.
How are customer service and support?
I had a very bad experience with support.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is easy.
What about the implementation team?
Deploying the solution is very easy if a person knows to use the template.
What's my experience with pricing, setup cost, and licensing?
The solution is cheap. The cost comprises 54 applications into one license. The enterprise license is $35 per user annually. The solution is worth the money.
What other advice do I have?
The product is cloud-based. I use Zoho One. I will recommend the product to others. Overall, I rate the solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Zoho Developoer at Techloyce
Helps to handle the milestones and timelines of projects
Pros and Cons
- "We can integrate Zoho Projects with Zoho CRM."
- "The tool should add live chat, live call, and live meeting features where clients can communicate."
What is our primary use case?
Zoho Projects helps to handle our projects. We can manage our project's timelines and milestones and communicate them to the client. We can store tasks as completed, in-progress and in-review.
What is most valuable?
We can integrate Zoho Projects with Zoho CRM.
What needs improvement?
The tool should add live chat, live call, and live meeting features where clients can communicate.
For how long have I used the solution?
I have been using the solution for six months.
What do I think about the stability of the solution?
I would rate the solution's stability* an eight out of ten.
What do I think about the scalability of the solution?
I would rate Zoho Projects' scalability an eight out of ten.
How was the initial setup?
The solution is not difficult to set up.
What other advice do I have?
I would rate Zoho Projects a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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