Sales Manager Managed Services and Digital Solutions at Alosys Communications
Real User
Top 10
2024-07-04T14:07:38Z
Jul 4, 2024
I can tell others that it is a good product and it is perfect for medium and large-sized companies because the setup phase is fast, and you don't need to do many customizations apart from the configuration of the software, so you don't have additional costs. I rate the tool a ten out of ten.
Freshsales is a good platform for people who want to streamline their sales process and collaborate with their sales team. It is suitable for small and medium businesses. The vendor keeps updating the solution regularly. Overall, I rate the product seven and a half out of ten.
Sr. Manager, TMT Business Consulting (Focused on B2B Tech Product cos.) at a security firm with 11-50 employees
Real User
Top 5
2023-08-03T11:03:56Z
Aug 3, 2023
Freshsales is deployed on-cloud in our organization. We used it for a proof of concept solution design that was requested of us. It was a short two to three-month engagement where we simulated a situation of using Freshsales plus a bunch of other technologies put together into one sales and marketing operating system. I advise other users to start using Freshsales as soon as possible. You should be able to get running in two days. Bring alongside data visualization tools, and learn how to get the data out because all the analysis and other works outside of the core CRM are not really too well developed. So you will need other tools to deliver higher-order use cases. It does the basic work really well, but users shouldn’t have too many expectations beyond that. Overall, I rate Freshsales a seven out of ten.
When it comes to considering this solution as a partner, I would advise others to first ensure they understand the needs of their clients and ensure that Freshsales is the best fit. It is important to take into considerations factors like budget and scalability. I would rate this solution a ten out of ten.
Senior Services Manager at a tech services company with self employed
Real User
2022-04-07T01:40:08Z
Apr 7, 2022
I would advise companies considering this solution to have a good understanding of their needs and business processes. This includes considering use case scenarios, documented business processes, and ideally including someone in the business with auditing or OIM prior knowledge. From this perspective, it is critical to document and understand your own business processes and rules. This will allow an organization to determine if this the right solution to meet their needs. I would rate this solution an eight out of ten.
CRM Customer Engagement Centers integrate customer interactions across multiple channels, providing a comprehensive view of customer activities and preferences. They help companies streamline customer service processes, enhance satisfaction, and drive loyalty.
These centers play a crucial role in managing customer relationships by unifying communication channels like phone, email, chat, and social media. This aggregated approach allows businesses to handle inquiries faster and more...
I can tell others that it is a good product and it is perfect for medium and large-sized companies because the setup phase is fast, and you don't need to do many customizations apart from the configuration of the software, so you don't have additional costs. I rate the tool a ten out of ten.
Freshsales is a good platform for people who want to streamline their sales process and collaborate with their sales team. It is suitable for small and medium businesses. The vendor keeps updating the solution regularly. Overall, I rate the product seven and a half out of ten.
Freshsales is deployed on-cloud in our organization. We used it for a proof of concept solution design that was requested of us. It was a short two to three-month engagement where we simulated a situation of using Freshsales plus a bunch of other technologies put together into one sales and marketing operating system. I advise other users to start using Freshsales as soon as possible. You should be able to get running in two days. Bring alongside data visualization tools, and learn how to get the data out because all the analysis and other works outside of the core CRM are not really too well developed. So you will need other tools to deliver higher-order use cases. It does the basic work really well, but users shouldn’t have too many expectations beyond that. Overall, I rate Freshsales a seven out of ten.
I would rate the solution a seven out of ten. If you are looking for a CRM product and do not want to spend money, you can use this solution.
I would rate this solution a seven out of ten overall.
When it comes to considering this solution as a partner, I would advise others to first ensure they understand the needs of their clients and ensure that Freshsales is the best fit. It is important to take into considerations factors like budget and scalability. I would rate this solution a ten out of ten.
I would advise companies considering this solution to have a good understanding of their needs and business processes. This includes considering use case scenarios, documented business processes, and ideally including someone in the business with auditing or OIM prior knowledge. From this perspective, it is critical to document and understand your own business processes and rules. This will allow an organization to determine if this the right solution to meet their needs. I would rate this solution an eight out of ten.