Compare Alteryx vs SAP

EMC Corporation, LivePerson, Eldorado, Mozzart, The VELUX Group, AOK Bundesverband, Hilti Group, Nissha Printing Company Ltd., Asian Paints, Aareal Bank Group, Migros Group

SAP Lumira

Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone

SAP BusinessObjects Design Studio

Wipro, Tetra Pak, MIGROS

SAP BusinessObjects Dashboards

Jebsen & Jessen

SAP Predictive Analytics

mBank

SAP Agile Data Preparation

McKesson

Popular Solutions

22 reviews

20 reviews

50 reviews

31 reviews

SAP BusinessObjects Business Intelligence Platform

13 reviews

Top Industries

Financial Services Firm

22%

Educational Organization

11%

Manufacturing Company

Computer Software Company

Educational Organization

17%

Manufacturing Company

12%

Computer Software Company

11%

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Ajay Nayak
Senior Data Engineer at Baxter International Inc.
With Alteryx, we mostly fetch data from SQL, SQL server databases, and SharePoint. Some team members were doing the...
Read full review of Alteryx Designer »
Vivek Vaibhav
Manager at Bain & Company
We use the product for data transformation and analysis. We primarily use it for data preparation, analysis, and...
Read full review of Alteryx »

Review 1 of 2

Srinivasan Kuppuswamy
Founder Partner & Chief Consultant at Sagesse Abundance
Our company helps customers integrate the solution for interface resource planning and cutting across different...
Read full review of SAP ERP »
VARUN-JAIN
Associate Manager - Strategy and Transaction at a consultancy
There are a lot of options for deploying S/4HANA. It depends on the industry and the customer's budget. It is usually...
Read full review of SAP S/4HANA »
Majid-Mustafa
Senior SAP Technical Consultant at Tallimax Consultancy
I work with SAP S/4HANA Cloud with two major clients: one in the UAE and one in UK. I already work with the...
Read full review of SAP S/4HANA Cloud »
JorgeSanz
Data Governance Senior Advisor at Abu Dhabi National Oil Company
My use cases are more in terms of data modeling.
Read full review of SAP PowerDesigner »
Anonymous User
Senior Risk & Compliance Manager at a tech company

Read full review of SAP Signavio Process Manager »

Review 1 of 5

Customer Service

sroumi
President at a consultancy
I haven't needed technical support, but they seem to be very available to talk. The people that I spoke to in Alteryx...
Read full review of Alteryx »
Rithik Rai
Associate 3 at Goa Institute of Management
The product's technical support team reaches us in case of any issues. They contact us for surveys and feedback as...
Read full review of Alteryx Designer »
NagendraVuppala
Tax Manager at RSM
The customer service and support are good. I've found that if I post a question on the Alteryx Community, I usually...
Read full review of Alteryx »
Nitin Kawale
Member Board Of Directors at Pattern
Alteryx is a user-friendly solution; its content is available everywhere to help users use its functions.
Read full review of Alteryx »
Kevin Anderson
Senior Strategic Sourcing ManagerSenior Strategic Sourcing Manager at a healthcare company
Most of the technical support we have used thus far has been internal.
Read full review of Alteryx »
Madhu Srinivasan
Principal Consultant at a financial services firm
I didn't have much experience with Alteryx support.
Read full review of Alteryx Designer »
LeandroSodré
Data Governance Analyst at Data Meaning, Inc.
I have not contacted technical support. I called my colleagues for assistance.
Read full review of Alteryx Designer »
ZavedAhmed
Senior Business Associate at Tech Mahindra
I have not used the Alteryx Designer technical support very much because I am not at that level of maturity to fully...
Read full review of Alteryx Designer »
Vivek Vaibhav
Manager at Bain & Company
I believe their technical support is pretty great. I mostly use the Alteryx community, which is really helpful. It is...
Read full review of Alteryx »
Victor Bethapudy
Finance Manager at a real estate/law firm
We've encountered challenges with their support. Alteryx Support could offer more hands-on assistance, allowing us to...
Read full review of Alteryx »
AltanAtabarut
Solution Consulting, Growth, Analytics at Akinon
Customer Service: Customer service is pretty responsive, based on the UK and US time zones. Technical Support:...
Read full review of Alteryx »
Anonymous User
Solutions Architect at a computer software company
I've only had one contact with technical support and they were very responsive.
Read full review of Alteryx »
Anonymous User
Associate Solutions Analyst at a healthcare company
I haven’t had to use technical support, as far as actually speaking to people, but I have used Alteryx Community to...
Read full review of Alteryx »
Anonymous User
Business intelligence specialist at a energy/utilities company
Technical support is very good.
Read full review of Alteryx »
Anonymous User
Logistics improvement Analyst at a manufacturing company
I have never spoken with technical support.
Read full review of Alteryx »
Anonymous User
Director, Innovation & Analytics at a tech services company
The solution's technical support is responsive, but there are some delays at times. I rate the technical support a...
Read full review of Alteryx Designer »
Nitish Mahajan
Software Developer at a comms service provider
Whenever I encounter an issue, I usually find all my questions answered in the Alteryx community. The community...
Read full review of Alteryx Designer »
AmitJain
Deputy Manager at Keppel
I did not contact the technical support at Alteryx directly. When we initially got the license, they had us talk to...
Read full review of Alteryx »
Anonymous User
Director, Innovation & Analytics at a tech services company
Team members have contacted technical support for troubleshooting purposes. The technical support is sufficient.
Read full review of Alteryx »
Anonymous User
Billigence VP for Europe at a tech services company
* There is a very good and supported community. * Reasonable reaction time for the support.
Read full review of Alteryx »
Vishalkumar1996
Assistant Manager at L&T Geostructure LLP
The tech support for Alteryx is quite good. When we encounter issues, we email them and typically receive a prompt...
Read full review of Alteryx Designer »
Anonymous User
Software Engineer at a computer software company
I have not contacted Alteryx customer service or technical support as I have been able to find solutions through...
Read full review of Alteryx »
Anonymous User
Manager at a manufacturing company
I have had contact with technical support in license related things, but it's more community based where you can...
Read full review of Alteryx »
Theresa McLaughlin
Senior Capacity Planner at a financial services firm
They recently moved to a different support model. Initially, when we came to the product, the support was pretty...
Read full review of Alteryx »
Anonymous User
Technology Sales & Cybersecurity Professional at a computer software company
We are sometimes in touch with Alteryx technical support. If I had to evaluate them, the waiting times are not long,...
Read full review of Alteryx »
Anonymous User
Senior Manager, Data Science and AI / ML Manager at a tech vendor
Alteryx support is good. I rate the support from Alteryx a four out of five.
Read full review of Alteryx »
Bo432
Director at a consultancy
I would rate the tech support a 7.5 out of 10. They do not necessarily provide lots of hands on support themselves,...
Read full review of Alteryx »
Anonymous User
Business Intelligence Consultant at a computer software company
Technical support is 8/10: * Active community * Quick response from client service * International partners to help...
Read full review of Alteryx »
Allan Kirszberg
Coordenador Financeiro at Icatu
Technical support is good.
Read full review of Alteryx »
Anonymous User
Product Manager at a tech services company
Community support is good, but I have not yet contacted technical support. I am not able to assess them.
Read full review of Alteryx »

Review 1 of 30

FranciscoSantos
Director at Pixel Studio PTY
I would rate customer service and support a four point five out of five.
Read full review of SAP Information Steward »
Joyee Sen
SAP Service Delivery Manager at SoftwareONE
The technical support is very knowledgeable and provide good service.
Read full review of SAP HANA »
Deepak M Chakrasali
Senior Associate at a training & coaching company
We had no direct connection or contact with the SAP PowerDesigner team. Some of my colleagues have a few connections...
Read full review of SAP PowerDesigner »
Jayarami Reddy Pujeri
ERP Head at ID Fresh Food
The support from SAP is good and there is useful online documentation if we have issues. We are a growing business...
Read full review of SAP Business One »
Shahid Latif
Business Intelligence Analyst at a engineering company
Customer Service: N/A Technical Support: N/A
Read full review of SAP BusinessObjects Business Intelligence Platform »
Fachlul Infithar
IT PMO at PT. Bank Tabungan Negara
We got the principal support from SAP. We also have support from a business partner to do all the implementation and...
Read full review of SAP HCM »
PAWAN TYAGI
CEO at a tech vendor
The product’s knowledge base is equipped with AI features. If you know the buzzwords and the keywords, you will be...
Read full review of SAP Signavio Process Intelligence »
Anonymous User
IT System Analyst at a tech services company
Their technical support is good.
Read full review of SAP SuccessFactors »
Bhargava Krishna T
Lead Consultant at a computer software company
Technical support response time is slow. It takes some time to get a response. I have noticed that in many cases,...
Read full review of SAP Process Orchestration »
Anonymous User
Enterprise Architect at a tech services company
Customer Service: Customer service is good... for a price. Technical Support: Technical support is good... for a price.
Read full review of SAP PowerDesigner »
Anonymous User
Hr Solution Architect at a mining and metals company
Of course, the level of technical support depends on your support model and whether you are taking the support...
Read full review of SAP SuccessFactors »
Anonymous User
Business Intelligence Manager at a tech services company
Technical support has improved over the years. We get a good flow of regular information although it can be difficult...
Read full review of SAP NetWeaver Business Warehouse »
Prasanth Thiranavakkarasa
SAP BODS Consultant at a tech services company
The tech support is responsive but sometimes slow, even on time-critical projects.
Read full review of SAP Information Steward »
StephanSiegwart
Process Engineer at Swissgrid
In most of the cases, technical support has been quite quick. Not always, but what I liked is that when I had a...
Read full review of SAP Signavio Process Manager »
Anonymous User
Sap Success Factors Learning Consultant at a recruiting/HR firm
Technical supports gets 4/5.
Read full review of SAP SuccessFactors »
Anonymous User
System Manager at a transportation company
Our experience with technical support has been good.
Read full review of SAP Identity Management »
Anonymous User
VP at a financial services firm
Customer Service: 7/10. Technical Support: 9/10.
Read full review of SAP IQ »
Diaa_Hussein
Digital Transformation Officer at Amecath for Medical Industries
When you reach out to resolve the issue, support is perfect. However, it takes timeto reach someone and start work in...
Read full review of SAP Cloud Platform »
Anonymous User
SAP BO/BI Architect at a tech services company
Sometimes it's average, and sometimes it's excellent.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Network Engineer at a financial services firm
Customer service was found to be satisfactory.
Read full review of SAP BusinessObjects Business Intelligence Platform »
GB432
Manager of Architecture/Design at a government
Not good. SAP does resolve issues in time.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Muralidhara H N
SAP Professional at a tech services company
Excellent.
Read full review of SAP Business All-in-One »
Jesús Antonio Santos Giraldo
Development Specialist at a healthcare company
We generally receive support from the vendor. If the problem needs more expertise, then we call SAP, but normally we...
Read full review of SAP ERP »
RamakrishnanRamanathaiah
Vice President at a tech services company
The SAP technical support is Good. It can definitely be improved.
Read full review of SAP HANA Enterprise Cloud »
Anonymous User
Head of BI and Analytics at a comms service provider
Technical support has been relatively helpful in the past.
Read full review of SAP Business Warehouse »
Muralidhara H N
SAP Professional at a tech services company
Customer Service: Very good Technical Support: Very good
Read full review of SAP ERP »
Anonymous User
Operations Manager at a tech services company
I deal more with business modeling and haven't needed support. It is possible our technical team has.
Read full review of SAP NetWeaver »
Manoj Sahoo
Divisional Manager IT at Tata Hitachi
SAP's technical support is good - any time we've raised issues, they've fixed them.
Read full review of SAP Business ByDesign »
HeHR893021
Head HRM Technology at a manufacturing company
SAP technical support is good. However, for HANA, they still have to go a long way to go.
Read full review of SAP HCM »
Pallavi A
Lead Solution Engineer at DSM Business Services
Customer support is very quick.
Read full review of SAP S/4HANA Cloud »

Review 1 of 30

Technical Support

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