Compare Apptricity vs Infor

Apptricity

Infor

Based on 97 reviews.

Sample Customers

Apptricity Procure-to-Pay

Brinks, US Army, Verizon, Oldcastle, Sprint

Apptricity Asset

University of Arizona, Texas A&M University

Apptricity Warehouse

Brinks, US Army, Verizon, Oldcastle, Sprint

Infor CloudSuite

PRIDE Industries

Popular Solutions

Infor LN

14 reviews

Birst

0 reviews

Infor CloudSuite

10 reviews

Top Industries

Educational Organization

69%

Manufacturing Company

Healthcare Company

Leisure / Travel Company

Computer Software Company

15%

Manufacturing Company

13%

Financial Services Firm

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Pravinkumar Bhandare
Principal Consultant - Infor M3 at Merino Consulting Services
Infor M3 is used in major European countries, including India. This is the Infor M3 that has specialized ERP packages...
Read full review of Infor M3 »
Jarod Dwi
Head of IT Office Head at PT Astra International Tbk
I use the solution for the manufacturing process, finance, supply chains, and quality.
Read full review of Infor LN »
Enrique Hernandez
CEO & Founder at Genesys Infosec LLC
We run the solution on-premises but on a private cloud belonging to an IaC company. We have a remote connection to...
Read full review of Infor LX »
S Solomon Kumar
Head of Global Sales at phaxon services pvt ltd
Infor CloudSuite Industrial is an ERP software designed to be used in industrial engineering and for retail,...
Read full review of Infor CloudSuite »
Ansa Leonard
Senior EPM/BI Consultant at iOCO Software Distribution Ltd
We are a consulting firm that sells the solution to our clients. Many of our clients prefer to avoid the strict...
Read full review of Infor dEPM »

Review 1 of 5

Customer Service

No Data Available

Ahmed_Nagy
Application Manager at a tech services company
I would rate the technical support for the solution at ten out of ten.
Read full review of Infor dEPM »
Ahmed_Nagy
Application Manager at a tech services company
Technical support staff are very helpful, and you can have support 24/7. However, because Infor has more than 74...
Read full review of Infor M3 »
Ansa Leonard
Senior EPM/BI Consultant at iOCO Software Distribution Ltd
Most of the time, the technical support team does not provide us with the correct resolution, and as a result, we are...
Read full review of Infor dEPM »
Haridas Narayanan
Director, Consulting Services at Blue Chip Computer
Support has been a concern since around 2011 or 2012. The offices in Bangkok or Singapore struggle to comprehend the...
Read full review of Infor CloudSuite »
Joshua Rajeeva
Managing Director & CEO at Blue Chip Computer
The technical support services are good.
Read full review of Infor CloudSuite »
Joshua Rajeeva
Managing Director & CEO at Blue Chip Computer
The solution's technical support team is helpful but could be even better.
Read full review of Infor CloudSuite »
Pravinkumar Bhandare
Principal Consultant - Infor M3 at Merino Consulting Services
When support is required, from Infor, it is not available at a large scale. Infor provides one portal for support. We...
Read full review of Infor M3 »
NICOLAS MINIER
Infor OS - M3 Freelance ERP Consultant at Freelance
Technical support is responsive. At times, the level of feedback is poor. Sometimes the people who take care of the...
Read full review of Infor M3 »
Sanjay Patankar
General Manager at Godrej & Boyce Mfg. Co. Ltd.
We have not been satisfied with technical support at all. We deal with them a lot and often call them on a weekly...
Read full review of Infor LN »
S Solomon Kumar
Head of Global Sales at phaxon services pvt ltd
Infor’s technical support is good. The tickets that we raised had been addressed very well. Our customers prefer L1,...
Read full review of Infor LN »
RohitPothani
Solutions Architect at Merino Consulting Services
Infor's technical support is reliable. One can rely on the technical support that Infor provides. I rate Infor's...
Read full review of Infor LN »
RohitPothani
Solutions Architect at Merino Consulting Services
Though the solution's technical support is available for us and provides prompt services if there are any extensions,...
Read full review of Infor CloudSuite »
AbrahamGeorge
Senior Director of Consulting at Coserve Software Solutions
Yu receive a quick response from support for standard issues. If it's related to customizations, you might need to...
Read full review of Infor LN »
Ilias Jemili
ERP Consultant at a university
Support was helpful. They always replied on time. They were very professional too.
Read full review of Infor LN »
S Solomon Kumar
Head of Global Sales at phaxon services pvt ltd
We use a third-party provider for support.
Read full review of Infor ION »
Anonymous User
Lead, Analytics Global Enterprise & Government at a comms service provider
The technical support is quite fair. Since we are a US-based organization, we required communication with the US on a...
Read full review of Birst »
Anonymous User
CIS Consultant at a consultancy
The technical support is average, it could be improved.
Read full review of Infor M3 »
Anonymous User
Infor PM Consultant
Tehnical support offered by Infor is very good. I always got an answer, and it never took them more than a day to get...
Read full review of Infor dEPM »
Anonymous User
Director of Enterprise Data Architecture at a tech services company
Technical support is good.
Read full review of Birst »
Anonymous User
Infor ERP LN Analyst at a tech services company
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Infor LN »
Anonymous User
Sr. Manager of Enterprise Applications
We found technical support to be very good and responsive. Tier one support has higher technical expertise than with...
Read full review of Birst »
Anonymous User
Director at a tech services company
Customer Service: It's good. Technical Support: It's good.
Read full review of Infor dEPM »
Anonymous User
Head of Controlling, Planning and DWH at a insurance company
We've dealt with technical support and we are mostly pleased with the level of service on offer. They're pretty...
Read full review of Infor dEPM »
Anonymous User
Manager - Presales and Solutions at a tech services company
Birst provides quick and helpful support on raised queries. Overall, the level of technical support is good.
Read full review of Birst »
Gene Hammons, MBA
Director at a consultancy
Customer Service: Infor is impossible, but if you have a good reseller partner, they can handle just about any...
Read full review of Infor CloudSuite »
ROHIT POTHANI
Infor LN manufacturing consultant at a tech vendor
I rate the technical support a three and a half out of five. Infor LN has a support portal, so if our customer...
Read full review of Infor LN »
JorgeSaraiva
CTO at SAPO
Infor LN have customer support in India but service could be improved. For example, suppose you're at an airport and...
Read full review of Infor LN »
Anonymous User
‎BI Analyst at a non-tech company
I literally gave up using their support due to their slow response. The business cannot wait weeks to fix an...
Read full review of Infor dEPM »
HareshSuralia
Project Manager, Senior Architect at Wipro
Infor's technical support isn't that good - the response when we have issues is slow.
Read full review of Infor LX »
Anonymous User
Sr. Business Intelligence Consultant at Avantas, LLC
I would give technical support a 6.5/10 rating.
Read full review of Birst »

Review 1 of 30

Technical Support

No Data Available

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